We had a great experience with the StyleLounge from start to finish. They were very quick to response to our emails, all really professional and punctual. Leona, Brittany and Emma were fantastic. Our make-up and hair was perfect and lasted all day and evening despite it being one of the hottest days of the year! They were all so friendly and made us feel at ease throughout. Would definitely recommend xx

Saying this company is horrendous is a massive understatement. My Fiance booked this company to do hers and her bridesmaids hair for our wedding in June, they cancelled the 1st trial with no reason explained, they then cancelled it again with also no reason explained. After weeks of chasing the stylist my fiance then got a message that literally read "I don't do weddings anymore, contact the office" that is it. My Fiance then chased the office for an explanation, when the "lovely" Lisa finally replied to her, she wasn't apologetic in the slightest, she basically just said that the stylist was sacked and they have arranged for a different stylist to do her hair for her.... would have obviously been nice of her to let my Fiance know this, and she STILL hasn't been given a date for her trial. I have seen the emails that she has been sending to my Fiance and they are absolutely disgusting from a customer service point of view, Lisa is the rudest most condescending person i think I've ever come across. £140 in total has been paid to this company so far which is £50 deposit for the wedding date, £70 deposit for the trial and £20 travel fee for the trial. We know for a fact that due to Lisa's very strange and aggressive attitude towards her job that we are not getting any of this money back even though it is them that have messed up just about everything so far. My Fiance has now cancelled with them altogether but she probably won't get an email back for a while if ever. She has now found somebody that knows what they're doing to do her hair. If you want to book a company to do your wedding hair with the thrill of not knowing where you stand when they inevitably cancel all your trials and the excitement of not knowing if they will turn up on your big day then this is the company for you. But if you want your big day to go as smooth and as PROFESSIONAL as possible then look elsewhere. I'm not one to leave a bad review and never have before but the way this company and Lisa have dealt with everything is an absolute joke, no apology, no real explanation, just "we're very busy at the moment", They probably have got some stylist's that are very good, but the organisation and customer service is horrendous and it's just not worth the risk using them. Clowns

I booked this company for my wedding as they appeared very reputable and I thought their work looked really good.
All went well until the night before my trial when it was cancelled via email with no apology or real reason for the cancellation. This was 7 weeks before my wedding. It then took over a month to find a new date for the trial, at times I waited almost 3 weeks for a response to my emails. Unfortunately a new date could not be sorted as they claimed to be busy every weekend until December 2025. I had to cancel their services a few weeks before my wedding as they wanted me to wait 5 days before the wedding date to do my trial. Considering how unreliable they had been, there was no way I could risk that.
Their work does look very good and I can see that they are very busy and a lot of brides obviously have a great experience with this company. However if you want a stress free experience with a company that cares and goes above and beyond, this is not it. As others have said, they appear to have bitten off more than they can chew and trials appear to be a low priority for them.

Do not use this company. My fiancée booked in here and paid for a trial on a Sunday. This company cancelled at 9pm on the night before with no reason. Clearly someone wanted to go out and couldn't be bothered working in the morning. Oddly, no replacement date was offered. After so much chasing on our behalf, we eventually got a reply with two dates. We chose one date and then received no reply again. Lisa - who is probably the rudest, more unorganised person in the world - then tried to book the trial in the week before the wedding. She then refused to pay back the deposit despite The Style Lounge failing to uphold their side of the bargain. She has stolen money off my fiancée and again has decided not to reply. She claimed the deposit was to secure a stylist on our date, but admitted we did not have a stylist as someone had quit on her. If you book through this company, chances are it'll be okay. But there is a high chance she will take your money and leave you high and dry, with no apologies, no remorse and full of stress. She aggressively advertises on Facebook wedding groups so please do tread with caution. I regret having to leave this review but if it saves one other person from getting scammed it makes the review worth it.

Ladies showed up and had us ready to go in about two hours. Both did a great job on hair and makeup. I would book them again.

Thank you Lisa, Emma and Emma for providing such amazing services.

From the start Lisa was brilliant in organising everything, to a rearranged trial and finalising details for the day, you were great.

To Emma and Emma, what amazing ladies you are! Both so skilled in hair and makeup and helped me feel amazing on the day. You were both fabulous and so attentive, listening to concerns and helping make us all feel incredible. As someone who has been in the industry and never trusted anyone to do their makeup, Emma was brilliant!! She knows her stuff and even when I wanted to tweak a few things, she was brilliant and made sure it was perfect.
Emma on hair, nothing short of incredible! All of us felt amazing! She’s so quick yet so amazing. As someone whose hair doesn’t hold a curl or style, it lasted over 12 hours and look amazing!!
Thank you both for making us all look 10/10! You are the best at what you do, thank you from the bottom of my hearts!

I will always recommend you all, such amazing work, for such an amazing price. Thanks again!

I'm so happy with the service I received from The Style Lounge to do my wedding hair and make-up (along with my bridesmaid, MoB, MoG, and 2 guests).

Emma and Emma were both fantastic. They listened to what I wanted and made suggestions based on what they would work best with my skin tone/palette. I was delighted with the results and have never felt more beautiful. My curls lasted all day (which is not a given with my thin, fine, straight hair) along with my make-up that I was sad to take off at the end of the night.

Emma and Emma were both punctually and efficient in the morning, leaving us feeling calm and ready in plenty of time.

Thank you ✨️

Lisa is quick to take your money & doesn’t tell you that she won’t provide your stylists details or let you communicate with them. Lisa doesn’t respond to messages once deposit is paid & is extremely rude & unprofessional. She also adds extra costs on after you pay your deposit. Lots of stress and upset caused by this woman’s incompetence. Do NOT book this companies services you will likely regret it. Stylists turn up late and unprepared and communication is impossible

Hair stylist arrived hours later than planned with no equipment. She used my hair straighteners on the bride and bridesmaids, which were then damaged. After the stylist apologised and agreed to replace them, I contacted Lisa for her to make this happen. She has now stopped responding to my emails for the past few weeks, so I am without straighteners until she can resolve this. Absolutely terrible customer service.

If you want to have an MUA & Hair Stylist booked with zero knowledge of their experience, style or previous work then this is the company for you!

Lisa is extremely rude and unprofessional and responses times vary. When given feedback she just wanted to argue.

£50 travel fee per trial plus on the day totally £150, no option to travel to them.

Not able to see allocated Stylist socials or know their last name. Wasted £160 on a trial and deposit and cut my losses! I would not recommend this company but would recommend Emma who I had my makeup trial with, just a shame due to company policy it would have cost me another £110 to try a new foundation as the one used in the trial made me oily, yes I could have just tried something else on the day but it was a risk I wasn't willing to take, zero flexibility for issues such as these. Really impersonal service all done via message.

Lisa refused to refund my deposit despite cancelling 5 months in advance.

We used the style lounge for our December wedding and they were fantastic!

Emma and Emma, our hair stylist and makeup artist made the morning of the wedding feel so relaxed and fun, and we were all so pleased with the results!

Myself and my bridal party felt so beautiful all day and the makeup and hair stayed so well.

Can't recommend the style lounge enough!

I really couldn't of asked for a better hair and make up by Nat and Emma. It amazing and would highly recommend this company to the fullest. They went above and beyond for us. My our special day complete. It was fast and great communication between Lisa and myself. Thank you 😊 xxx

Emma and emma did hair and makeup for myself my bridesmaid my mum n my 2 flower girls
Absolutely amazing people listened to what we all asked. Did a fantastic job!

We were planning for an elopement and were quick to get responses about what money to send and did. Still, once they had it they continued to say they had no dates for a trial and after lots of emails at two weeks before the event we had to find another stylist because clearly if we can't even get a trial how do we know they'd show up? I wish I had seen these reviews. If you cannot communicate because you are so busy don't take on a client as they provided no service but will gladly take a deposit and make you stress over being stood up on you wedding day. When told we had to go elsewhere she 'suddenly' had stylists with trial dates yet never said what date or with who and only AFTER we requested our money back. This was on them- I chased and chased and got nowhere. If you can't handle your customer load enough to give your brides a basic trial time and date then you are not offering a service you are just taking advantage. That deposit was meant to also protect my right to a paid service and as you didn't fulfill that right you are in the wrong. Stay away- we managed elsewhere and even in peak wedding time, got a trial date immediately.

Absolutely amazing service! We just had our hair done for our wedding me and my bridal party. Got everyone’s visions spot on all my girls looked amazing! I was so worried about my hair due to some damage from having my hair lightened. But they did a fantastic job! Help me remain so calm on the busy morning of prep. Couldn’t recommend them enough!