Weddings

The Cotswold Frock Shop

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Cheltenham, Gloucestershire View map Visit website

About

Price from £499

Located in Cheltenham, Gloucestershire, The Cotswold Frock Shop is a wedding boutique that has been helping brides find their special designer dresses. With over three decades of experience, this shop offers over 200 wedding gowns to choose from. This store's bridal experts listen carefully to each client to understand the styles of gowns they would like to try during their appointment. They are happy to provide suggestions on how the dress can be made bespoke just for you.

Services Offered

The Cotswold Frock Shop has an extensive range of designer wedding gowns to choose from. Some of these designers include Mori Lee, Romantica, Ronald Joyce, Casablanca, Veni Infantino, Manon, and Cabotine. What's more, there is a wonderful selection of accessories for each bride including veils, tiaras, jewellery, shoes and so much more. Bridesmaids dresses are also available to order in a fabulous palette of colours and styles. Mother of the bride or groom outfits together with matching hats and fascinators are also stocked at this boutique. There is a wonderful selection of accessories for each bride including veils, tiaras, jewellery, shoes and so much more.

Highlights

Services

Sale of wedding dresses, wedding dresses hire, sale of wedding accessories, sale of gowns for maid of honour, bridesmaid, flower girls..., advice on beauty and style, Expert Wedding dress alteration service

Services

Sale of dresses for bridesmaids, sale of dresses for mother of the bride, sale of wedding dresses, sale of wedding accessories, image and style advice

Lead time

Delivery on wedding dresses can be 20 weeks or more, our brides visit us around 9 -12 months before the wedding to choose their gown. We always have ex display sale gowns to buy and take away same day

Outlet

Yes

Outlet

Yes

Accessories

Jewellery, veils, shawls, headdresses, hats and hair accessories, Lace jackets and boleros Feather wraps Capes. Knitted bridal cover ups

Served in

Gloucestershire, Oxfordshire, Warwickshire and Worcestershire

Frequently Asked Questions

Do I need to make an appointment?

Yes

What is the style of your designs?

Glamour
Modern
Original
Princess
Romantic
Vintage

How do you work?

By Appointment Now only one bride in store at a time, you have the whole of the Bridal Gallery to yourself and the undivided help and attention from one of our helpful and knowledgeable bridal s

Operating hours:

Monday to Saturday 10.30 am to 4.30 pm Evening bridal appointments available by request We open on Sundays when weekday appointments are unavailable Alteration service Monday to Thursday at 9.00am

What are the forms of payment?

We accept payments by Debit cards Credit cards Cash And our online store takes PayPal

Designers

Wedding Dresses:

Ella Rosa by Kenneth Winston, Essense of Australia, Kenneth Winston, Madeline Gardner New York, Morilee, Morilee By Madeline Gardner, Romantica, Ronald Joyce

Mother of the Bride:

Morilee

Wedding Cufflinks and Watches:

Miranda Templeton, Morilee, Rainbow Club

Bridal Headwear and Jewellery:

Linzi Jay Accessories, Miranda Templeton

Wedding Shoes:

Rainbow Club

Rating
3.5
out of 5.0
Recommended by 100% of couples
  • Quality of the Service
    Rating 3.5 out of 5
  • Response time
    Rating 3.5 out of 5
  • Professionalism
    Rating 3.5 out of 5
  • Value for Money
    Rating 3.5 out of 5
  • Flexibility
    Rating 3.5 out of 5

1 User photo

  • Rebecca
    Rebecca M. Married on 30/10/2021
    Rating 2 out of 5
    • Quality of the Service
      Rating 2.0 out of 5
    • Responsiveness
      Rating 2.0 out of 5
    • Professionalism
      Rating 2.0 out of 5
    • Value for Money
      Rating 2.0 out of 5
    • Flexibility
      Rating 2.0 out of 5

    Perfectly imperfect

    We drove 2 hours to come to this shop in which I found a dress I absolutely fell in love with, the morilee striped milly dress. The first appointment was a dream with Christine and trying on dresses, the second appointment is when the trouble started. Unfortunately I got there and the dress ordered in for me was the wrong dress meaning my options were either to wear the dress they keep on the shelf as the try on dress or keep the wrong one as it was so close to the wedding, I kept shelf one. We had a ribbon attached to the middle to help with the seam and tried it on one last time and took it home, when taking it out the bag we saw a hole in the back of the dress with a stain and a needle still left in it, my mom took it back where the seamstress had informed her she did know about the hole and failed to declare it, the stain was removed but as this was 3 days before the wedding nothing could be done about the hole and that we need to remember it was a try on dress which we got alterations costing up to £600 for free. This angered us greatly as the alterations done wouldn’t of needed to be done if the correct dress did arrive which the correct length and we never intended to have a try on dress in the first place.
    At the end of the day, I wore the dress and I looked beautiful, the hole did rip further but you only wear the dress once and it was perfectly imperfect.

    The Cotswold Frock Shop's reply:

    Oh Rebecca, it was such a difficult situation, your Milly dress arrived without the stripes, and sadly it was too late to order in another one. We did everything we could to make the dress perfect for you it was cleaned and all of the alterations were done. (Alterations are usually needed on all new to Dresses) You did look beautiful in the dress. Honestly we did not think the little flaw in the fabric would make a hole as the organza behind was still intact just the satin stripe had moved and it would not usually have been under any strain at that point, and are sad that it made a hole, it did not look like it would. The stain would have been removed at the time of collection if it had been noticed, by you or our staff, and as you mum saw it came out so easily it was not an old stain. The pin was hidden in the layers and so sorry that it has not been noticed during pressing, and our seamstress will take extra care in checking.
    Your mum did say that the dress was perfectly imperfect when she collected it, just like all of us. We are all so very sorry that you feel let down by us, sometimes things happen that we would have preferred hadn't, and we always do everything to try to put things right. We care deeply about all of our brides. Wishing you both all the very best for your honeymoon and married life together.
  • I
    Imogen B. Getting married on 30/04/2022
    Rating 5 out of 5
    • Quality of the Service
      Rating 5.0 out of 5
    • Responsiveness
      Rating 5.0 out of 5
    • Professionalism
      Rating 5.0 out of 5
    • Value for Money
      Rating 5.0 out of 5
    • Flexibility
      Rating 5.0 out of 5

    Best experience I could imagine!

    Ruby was incredible from the moment I arrived - made me feel so comfortable and relaxed, I could have stayed for hours and hours. We found my dress straight away, the only advice I had given was that I was self conscious of my arms and stomach area but open to all dresses. The dress I ended up purchasing was the first dress I tried on, and I can let wait to try it on again and again and again! Thank you for making my first dress shopping experience so good I didn’t want to go anywhere else!

    The Cotswold Frock Shop's reply:

    Thank you so much Imogen for taking the time to write us a review, you are so lovely and it was a pleasure to help you with your dream Wedding Dress.. As soon as your dress arrives you will be the first to know xx

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Map

2/3 Park Street, Stow on the Wold GL54 1AQ Cheltenham (Gloucestershire)

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