By Helen & Matt, on 24 Jun 2019Date of Wedding - 22 Jun 2019
Just a quick and enormous thank you to all of the wonderful staff at Cain Manor who made our wedding day on Saturday so special. The staff all day and evening on Saturday, and Sunday morning too were incredible. Very well done and a huge thank you to the whole team.
Stay of clear of this place!!
By Mark, on 23 Jun 2019Date of Wedding - 10 Jun 2019
The owners claimed that my recent review was fraudulent. (By Mark and Sunny, on 18 Jun 2019 Date of Wedding - 06 May 2019). This is not it is a true reflection of our experience. What makes matters worse is that the bride and groom had gifts and money stolen at the venue in the evening and therefore I must say keep very clear of this place and do not book! It is not safe..
Thank you for your feedback. We understand you to have been guests of Richard and Liuyi and while we will not air the specifics of their wedding on this public forum (other than to say that we have repeatedly confirmed to Richard that we are ready to cooperate with any and all investigations should the relevant authorities consider his claim to be valid) we will say that Richard’s refusal to follow proper channels and his assertion that it is our responsibility to compensate him (which it isn’t) are sad, as is the fact that he has resorted to blackmail and asking his friends to leave fraudulent reviews. For the avoidance of doubt, Richard has repeatedly confirmed to us that every element of the service, including the food, was excellent and, furthermore, we would remind you that you had chocolate fondant for dessert, not pavlova. We won’t be continuing this conversation online – if you (Mark or Sunny) or anyone else reading this would like to discuss it with us, we once again invite you/them to call us direct on 0345 130 9966.
The perfect venue for my daughter
By Mother of the Bride Carol, on 22 May 2019Date of Wedding - 18 May 2019
We could not have wished for more - many guests were saying it was the best wedding they have ever been to, which obviously made us very happy indeed. Dean and his team were so professional, kind and friendly at all times. Nothing was too much trouble for them. Once again thanks to all at Bijou HQ especially Maddie, who never kept us waiting when we had a query or were unsure about something - it made us feel so comfortable that Cain Manor was the perfect venue for Katy & Matt.
We were guests recently - Very poor food quality
By Mark and Sunny, on 18 Jun 2019Date of Wedding - 06 May 2019
We recently attended a wedding in early May this year. I must say that the food was very disappointing, the starter (chicken) was basically inedible and not what one would expect from this sort of venue. the main course beef was average and the desert which was a pavlova was fine but nothing special. We found the staff to be very average and on the whole this was a disappointing experience. My sister is looking for wedding venues and she will definitely give this one a big miss!!
Please note: This is a fraudulent review. If you have concerns regarding this review please contact the Bijou team on 0345 130 9966 and we will be happy to explain further.
By Anna and James, on 10 May 2019Date of Wedding - 05 May 2019
Our wedding day last Sunday at Cain Manor was totally perfect. Our guests all loved the venue and are still raving about the food - please pass on our thanks to the chef. Your staff were all so professional and the day ran so smoothly.
Extremely friendly, professional staff
By Mr & Mrs Chappell, on 11 Apr 2019Date of Wedding - 08 Apr 2019
On Monday we had the pleasure of celebrating our daughter's wedding at Cain Manor. It is a beautiful venue many of our guests commented on how lovely it is. For us a very special day was made even more so by your extremely friendly, professional and courteous staff, one and all they did a superb job.
By Liza & Neil, on 03 Jan 2019Date of Wedding - 22 Dec 2018
Ann, we had a really lovely day and wanted to say a huge thank you to you and your team for making everything in the run up and on the day go so smoothly. Dean was amazing, nothing was too much trouble on the day and he made me feel very relaxed and calm! My family also said he was lovely! We had really lovely comments on the venue and on the food especially! How amazing the food was and that everyone was so happy that the portion sizes were normal compared to other weddings they had been to! Thank you again to you and your team for always answering my endless questions and your help with the planning!
You all went above and beyond..
By Emily & Michael, on 03 Jan 2019Date of Wedding - 21 Dec 2018
We wanted to thank you for all your support leading up to and particularly on our wedding day, you all went above and beyond to ensure we had the best day and we are so so grateful!
Cain Manor is on another level...
By Amber & Nick, on 12 Dec 2018Date of Wedding - 06 Dec 2018
We can not thank you enough for how smoothly our day ran - it was seamless. You exceeded our expectations and every single member of your staff team remained professional at all times. You are so kind and made me feel that nothing was too much to ask (not that I had to ask much as it went exactly as planned).
It certainly was worth every effort put it and I can see why your price points are higher than other's I've looked at. You are on another level, I felt very special.
Cain Manor completely surpassed our expectations
By Gabrielle & James, on 05 Nov 2018Date of Wedding - 20 Oct 2018
We had an absolutely fantastic wedding day and Cain Manor completely surpassed our expectations. Our whole experience in working with you in the lead up had been seamless, your quick and helpful replies were always so appreciated. On the day the team were so thoughtful and attentive- so many of our guests said what a fantastic venue it was. Thank you!
We cannot thank you enough!
By Father of the Bride, on 24 Oct 2018Date of Wedding - 20 Oct 2018
My daughter Gabrielle’s wedding at Cain Manor on Saturday was simply fantastic and I can’t thank your brilliant staff enough for what they did to make it such a special day. From the moment we arrived on Saturday your staff were waiting at the front door to greet us and show us to our rooms. This immediately created a “feel good factor”. All the staff clearly knew their roles on the day and this ensured such a slick service for my family and guests. Your young waiting staff were so attentive, always on hand with a genuine desire to offer the very best service they could. It impressed me that the young staff were so welcoming and keen to do the very best job they could. It’s rare in this day and age to find such enthusiasm from a young group with seemingly no boss standing over them “having to crack the whip”. Many of our guests have commented on how delicious the food was - again top marks to your team for such wonderful food. In summing up Cain Manor created the effect and atmosphere that our wedding was the “most important wedding of 2018” that you were hosting. Considering you host so many weddings during the course of the year it would be easy to just “go through the motions” - that didn’t happen on Saturday you made us feel very special. Thank you for a wonderful day.
By Penny & Dave, on 19 Oct 2018Date of Wedding - 13 Oct 2018
Penny and I had a fantastic day, and we would very much like to thank all of your staff for helping us plan the event and in particular all of your event staff who looked after us so admirably well on the day. Many of our guests have made a point of telling us how wonderful the location was and how tentative your team was in providing everything we needed.