I can't thank abigails enough for helping me find my dream dress, they went above and beyond made me feel so comfortable for someone who is pretty self conscious, especially sophie who took the time to listen to exactly what i wanted and ended up buying something completely different, but was like it was made for me, would highly recommend them to anyone wanting the best 5 star service.

I would NEVER recommend this shop for hiring wedding suits. The immense level of stress this experience has caused us in the lead-up to our wedding is beyond words.

Friends of ours had previously hired suits from here and told us that their suits arrived dirty. In hindsight, we should have listened and gone elsewhere, but after reading other reviews, we decided to give the shop the benefit of the doubt. We cannot express how much we now regret ordering our wedding suits from here.

Our first appointment was with Bella and felt extremely rushed. The shop seems to operate like a revolving door of appointments, and we did not receive the level of time or attention you would expect when choosing something as important as wedding suits. The groom wanted to try on around 4–5 different suits but was only able to try a couple and felt pressured into making a decision.

After we raised our concerns, the groom was invited back for another appointment, this time with a gentleman who was very helpful. He took the time to help us coordinate the suits properly, and we were told that the newly selected suits had been placed on order.

At EVERY stage, we specifically checked and reconfirmed that the suits would arrive on the Friday. This was incredibly important because our five groomsmen are travelling from all over the global, we needed sufficient time for everyone to try their suits on in case alterations were required. Every time we asked, we were reassured that Friday would not be a problem.

The suits did not arrive on Friday. They arrived on Saturday, and we were then told that the groomsmen could not try them on in the shop because they were too busy with appointments. Instead, the groom was expected to collect all of the suits, arrange for every groomsman to try them on elsewhere, and then return to the shop if anything was wrong.

We explained that our groomsmen are staying in different locations and that this was completely impractical. How is the groom supposed to collect five suits, distribute them to people staying in different places, have everyone try them on, identify any sizing problems, and then drive everything back to the shop for alterations?

Perhaps the shop should reserve
appointment slots on collection days so customers can actually try on the suits they have hired. It feels as though they are happy to over-promise while securing your booking and take your money, but once the order has been placed, you are pushed to the side. Now, unbelievably, the suits have arrived and they are THE WRONG SUIT AND THE WRONG COLOUR. OUR WEDDING IS IN FIVE DAYS.

We are now being told that they can get the correct suits to us potentially 1–2 days before the wedding — possibly THE DAY BEFORE.

How exactly are five groomsmen supposed to receive their suits, try them on and have any necessary alterations completed with just ONE DAY to spare?

To TOP it off, they haven’t bothered ordering any ties of hankies!!! Just stated ‘we didn’t know’ so haven’t ordered any, despite all the paperwork completed in appointments that they should have submitted.

The groom is at the point of being reduced to tears because of the completely unnecessary stress this has caused just days before our wedding.

Wedding planning is stressful enough without having to worry about whether the groom and his groomsmen will even have the correct suits in time.

Absolutely appalling experience. The communication, organisation and lack of consideration for how serious these mistakes are — especially this close to someone's wedding — have been completely unacceptable.

Then proceeded to charge us the rest of the full price of the suits. Despicable!! it wouldn’t even proceed to compensate but the absolute audacity of it!!

I would strongly recommend anyone considering hiring their wedding suits here to think very carefully before doing so.

As soon as you walk into Abigail’s Collection, you can’t help but have a smile on your face. You’re greeted with enthusiasm, excitement and Prosecco!

I had no idea what kind of dress I wanted, but within a 15 minute phone call I had a formed a whole wish list with their guidance. Being able to create an online list was so helpful and meant I wasn’t completely overwhelmed when I arrived in store.

Kelly was brilliant in helping me find my dress and veil and made me feel so comfortable. They were constantly providing updates on where my dress was and even called to check how the alterations went!

We went back to the Groom’s Room to find my husband’s suit, and had an equally brilliant experience. They really know their stuff and have so many options for rental.

Thank you so much, especially to Kelly and Ciara. I’m sad I won’t be able to come back again now!

Rachel was so helpful in helping me find the perfect dress. I loved all the little extras they provide here for you, they even sent us a happy wedding card over a year after I bought the dress! Just so lovely!

First off, I was so nervous about trying on dresses but as soon as I walked into store the team at Abigail's Collection were amazing! Sophie was my personal stylist (can't remember your officially title sorry!) and she perfect! She made me feel special, beautiful and like a princess! When you make an appointment, you can have a wishlist of dresses to try - I have a budget and some of the dresses I picked were over my budget. Sophie made me realise there was no reason for me to try them on if I couldn't bring the budget to match. No one wants to fall in love with something they can't afford.
I found my dress literally within 20 minutes of being there, there is a variety of dresses for you to try and the team are very patient while you make up your mind. Thank you again to Sophie and the team for making me comfortable during my visit and helping me secure the dress of dreams!

I cannot recommend Abigail’s Collection highly enough. As a Tollesbury girl and one of their Brides of the Month, I may be a little biased, but I genuinely had the most amazing experience with the entire team from start to finish.

They made both me and my guests feel so special every time we visited. What impressed me most was how well they understood what I wanted, sometimes before I even knew it myself! From my very first appointment through to collecting my dress, they guided me every step of the way with patience, expertise, and genuine care.

Every dress I tried on helped me get closer to finding “the one”, and the team made the whole experience feel exciting, relaxed, and memorable. Choosing a wedding dress can feel overwhelming, but they made it such a special part of my wedding journey.

Thank you to everyone at Abigail’s Collection for helping me find my dream dress and for making me feel so welcomed and supported throughout the entire process. Even to the little details from cards and calls that made everything even more special.

From the moment you step foot in Abigail’s Collection you are treated like royalty, I felt like I was treated as a bride rather than just another customer. They take their time with you and continue to make contact with you to help support you before your big day. I even received a phone call the day before my wedding wishing us luck which was a really cute touch.

I can't fault Abigail's at all! The service you receive from booking is outstanding and I was shocked considering they do not charge for bridal appointments. I had a phone call from Rachel prior to my appointment who talked me through what to expect, got a feel for what I liked/didn't like and the vibe of our wedding so we could get stuck straight into dresses at my appointment! I only tried on a handful of dresses and found my dress based on Rachels recommendation. She knew exactly what would suit me and it was a dress I wouldn't have picked for myself!

All of the personal touches and expert advice from the staff at Abigail's really makes the whole process and enjoyable one. I would recommend to all bride-to-be's!

Abigail's Collection were amazing from start to finish.

Abigail's was the 4th bridal dress shop I went to, and to be honest, I wish I had just started there!

The dresses were all soo beautiful. They had a really lovely selection and they varied in price.

Kellie helped me during that first appointment and she was so sweet and helpful. She didn't make me feel rushed at all. And I'm soo glad because I found the perfect dress!

Once my dress arrived, I came back to the shop and tried it on - and also found the perfect accessories.

My husband ordered his wedding suit through The Grooms Room, and it fitted him perfectly. He looked amazing. He went for the "Made to Measure" option and Rob really knew what he was talking about. Rob even entertained my smallll fussy bride moment - haha!

My Dad also came to The Grooms Room for his Father of the Bride suit. He rented his suit, but that process was equally as enjoyable. He dealt with Karen and Sid and they were so lovely. They made my Dad feel really comfortable and he looked amazing.

Every one who works at Abigail's made us feel comfortable and confident - which is exactly how you should feel in the lead up to your wedding day.

Thank you all for your help.

We highly recommend Abigail's to all of our friends.

Me bridesmaids and I all felt so welcome and pampered. The dresses were so beautiful that it was hard to decide. I had a bit of a tighter budget but they catered to it easily. Last-minute, I tried on a Sale dress, and it was the perfect one. They noticed when I was uncomfortable in other dresses compared to that last one, so was incredibly attentive.

For those seeking a deal, here's a few notes:
Buying at the first try-on get you a discount!
If you choose your dress there, and your groom goes to the Groom's Room for his suit, he gets 10% off!

The girls at Abigail’s collection are so friendly and warm, they immediately put you at ease. The process from start to finish was so smooth and they make it so special. Their communication was great and I adore my dress, and had so many compliments on it!

I cannot recommend them enough, both my sisters and I bought our wedding dresses there. Sophie created such a special environment for me when trying on dresses, really listening to what I wanted and guiding me to my dress! I felt really looked after by the whole team during the whole process ❤️

Use this company if you want added stress to your special day!
Our first appointment we had they made us feel welcome like you would expect. We left undecided between 2 suits which they said was fine and that we could make our decision when everyone came back to be measured around 3 months before the Wedding. We paid the entire balance at this point and this is where we made the mistake. After they had their money they no longer cared to give the service due after paying nearly £1000 to HIRE 4 suits.
The men went back in March for their ‘final’ fitting and they were met with pure rudeness ‘try this’ ‘put this on’ no manners or grace it was almost like a rush to get them in and out. Once home and on checking the paperwork I then had to ring back as they hadn't even written down the measurements for one of the shirts correctly. I was told I was wrong to then later be apologised to that it had been their mistake. I was now left with worry that if they had messed this up what else have they messed up. We expressed that we would like a re measure for the groom concerned after this and him losing a little bit of weight that the measurements would be wrong. We were then accused of using weight loss injections which is absolutely disgusting!
Later we had a phone call asking if we could clarify the sizes of the shoes as these hadn’t been written down either… everything had been paid in FULL.
After being told there couldn’t be another measurement fitting for the groom and me kicking up a fuss again, they allowed the groom to be measured again to ensure everything was fine on the day.
We collected our suits on the Tuesday before the Wedding which was the following Monday, to find 3 out of the 4 shirts had dirty cuffs or were well worn which you don’t expect for the £1000 paid to HIRE these suits.
Yet more apologies but no compensation came our way after yet more emails and phone calls.
We then had a phone call with Rob, the owner of grooms room, to be told we would be refunded just the value of the 3 shirts and some money to have a drink on them after all of this they refunded £80 which is quite disgusting.
I did also buy my wedding dress from here and they lacked communication with regard to when my dress came in which was more than a month later than they originally said. Again I had to chase and call them for information and when I later ordered a veil, I again had to chase them to see if it had been delivered to be told ‘oh yeah we were going to ring you’. I had rung a couple of days previously before to be told they’d have a look and call me back, but no it was me who had to chase them!
In total we spent £3,000 with this awful company and we didn’t have a great experience on either side.
I don’t expect this company to do anymore than they have but would like to help future couples from having the same dreadful experience by posting this review

Abigail's were brilliant from the start. They had an online platform where I could choose dresses to try. Kelly was so accommodating to my mum on crutches that day and she could see straight away I had found the one. But it didn't stop there! When I went to collect the dress they made sure everything was as I wanted. The little touches of a phone call and card before the wedding were also so touching. Loved the experience from start to finish and the dress was stunning!

I was initially quite nervous about shopping for my wedding dress as it’s rare that I like anything I try on the first time. But the whole process at Abigail’s put me so much at ease. From the start when booking the appointment and receiving a little surprise package in the post full of bridal goodies, the team are so personal and add little special touches throughout. I felt so at ease when shopping for my dress with lovely Rachel finding the perfect balance between hyping me up and being honest about the various gowns I tried on. I had a little wobble about the dress a few months later (thanks to a whole load of instagram scrolling) but the team were amazing and brought me in to try it on again which eased all of the anxiety I had built up. When I collected my gown and had alterations, there were a few minor details I was stressing about and again Abigail reached out with her reassuring and positive attitude and helped to make sure everything was sorted perfectly for me. I LOVED my dress on the day and it was the best choice I could have ever made. I’ll be forever grateful to the whole Abigail’s team for their patience, expertise and kindness. They are a must visit, when you’re shopping for your perfect wedding dress.