Unwind in the rustic tranquillity that is Oaks Farm. Just 10 miles from London and a stone’s throw from Croydon and Bromley, this idyllic wedding venue, with its stunning cottage gardens, is set against a backdrop of rolling hills and rural beauty. Wedding guests can enjoy fine champagne and canapés by the picturesque pond or stroll across the freshly cut lawns. The elegant Orangery, bathed in natural light, also provides a delightful reception area with enchanting views across the picturesque gardens. The tranquil oak-beamed Stable Barn, filled with glowing candles and scented flowers, is perfect for your special vows. The beautiful wisteria-clad Arbour, adjacent to the delightful pond and colourful flowerbeds, is an idyllic setting for a garden ceremony.
"Oaks Farm is the most idyllic, beautiful, intimate and heart warming place. We had the most magical day"
We offer exclusive use for brides and grooms and their guests on their special day.
Beautiful gardens with extensive lawns and picturesque lily pond
Our stunning, recently refurbished, Stable Barn provides a romantic setting for wedding ceremonies. Outdoor ceremonies are also available.
Choice of 2 delightful reception rooms for drinks and your wedding breakfast.
Charming honeymoon cottage set in the Oaks Farm apple orchard
Oaks farm has the most friendly & helpful staff that you could wish for nothing is too much. The grounds & gardens are beautiful and makes the wedding photo's look fantastic. They made it easy to plan the wedding by giving us a list of highly recommended supplier's from caterers to DJ'S and anything else to make your wedding day perfect.
Sent on 02/07/2021
Alan W.
· Married on 14/09/2019
2.0
Quality of the Service:
2.0
Responsiveness:
2.0
Value for Money:
2.0
Flexibility:
2.0
Professionalism:
2.0
Overzealous application of enforcing the pay at the bar policy
Took away the pre-paid alcohol after the meal with little warning, with immediate effect, and aggressively pursued the policy for people who had picked up a bottle of wine, to finish it. I appreciate that the venue wants to make more profit, but it could have been done in an infinitely better way, and with a more responsive/adaptive approach. The staff/managers were rude.
Sent on 14/03/2021
Oaks Farm's reply:
Dear Alan,
I am sorry you were not happy with the service from Oaks Farm. The review from Hitched says you were married here on 14th September 2019 but the couple who married at Oaks Farm on that date had different names so I must assume you were a guest. Since you are not a client of ours you may not have understood what our drinks policy is. I would just like to explain that the caterers at Oaks Farm allow couples to provide their own drink, with no corkage charge, to be served during the reception and at the dinner table. Couples are not permitted to provide their own drinks after the meal, and guests are therefore not allowed to take bottles of wine away from the table - only a glass of their preferred drink. At the end of the meal an independent bar company opens their bar and serves all the evening drink (with no profit for Oaks Farm).
I have investigated the circumstances surrounding the wedding on 14th September 2019 and the couple emailed glowing feedback to the caterer the day after their wedding. In fact, at this particular wedding, the drink provided by the couple ran out and the caterer actually provided additional drink from his own store room at cost so that nobody was left thirsty.
I am sorry if you thought the staff were rude, but if guests try to take bottles of wine into the bar area after dinner then the catering companies are instructed by Oaks Farm to explain to them that it is not allowed. This is because we do not think it is fair on the independent bar company for guests to get drinks from elsewhere: the bar company provides an excellent bar service and this would adversely affect their business. Incidentally, any unfinished bottles of table wine are retrieved by the caterers and stored for the couples to take with them the next day, along with any unopened drinks provided by the couple.
We have never received feeback previously that the catering staff or management are rude, and the bride and groom from the wedding on 14th September 2019 actually wrote to the caterer in their email: "your staff were excellent". However, following your feedback, I will contact all Oaks Farm caterers and ask them to politely give a more detailed explanation of our drinks policy if any future guests will not agree too leave bottles of wine on the dinner tables.
Jasmine M.
· Married on 28/10/2020
5.0
Quality of the Service:
5.0
Responsiveness:
5.0
Value for Money:
5.0
Flexibility:
5.0
Professionalism:
5.0
Absolutely loved Oaks Farm
Absolutely loved Oaks Farm. We got married just before the second lockdown in autumn 2020 as tier 2 or 3 was being introduced so we had to keep changing our table layouts for social distancing. Katie was absolutely brilliant and single-handedly supported us and many other couples who got married that week (and in the run up to the wedding) at Oaks Farm. It is such a lovely venue, with really family charm and supporting a small (local) business which was really important to us when choosing all of our wedding suppliers. We only had one caterer to choose from but 10Flavours Catering were brilliant too.
