The Lawn

Friendly and helpful in all areas. Went above and beyond to enable our special day to go smoothly at all times.
Use of bridal suite was amazing. We was all relaxed and chilled. Our guests highly praised the "Wedding breakfast". It was delicious. The Lawn is spectacular and the gardens are beautiful.

Such a beautiful venue. Could not think of anywhere more beautiful to get married. The staff at The Lawn were always so professional and helpful from the planning process and throughout the day. I was allowed to arrive at any time on the day and was made to feel very welcome. The actual service, smooth running of events (all excellently managed by the staff) and fantastic catering really ensured we had an unforgettable wedding. Thoroughly recommend!!

We fell in love with the Lawn from the very first time we saw it and knew all of our family and friends would love it too. They made this whole process so easy for us, whilst also giving us space to enjoy our day. We couldn’t believe how smoothly the whole day ran (especially after all we have been through since we got engaged!). This is all thanks to the Lawn and our other suppliers and we only wish we could do the whole day all over again.

It was truly the best day of our lives and we could not have wished for more or wanted to change a single thing.

We hope so much to be back sometime to attend another wedding!

David and the team were attentive and adapted to all our needs - 100% recommend this venue to anyone as they really helped to make our day extra special especially with covid 19!

From start to finish the Lawn have been amazing. Our day was perfect, we able to set up the day before and had the venue to ourselves. It’s just utterly perfect if you’re having a smaller, more intimate wedding (like us). I wish I could do it all over again!

We first toured the lawn in July 2021 and found it's packages appealing to us as we wanted quite an easy day with minimal organising on our part.Leading up to our wedding the contact with the lawn was very good, via phone and email.

The real issues started on our actual wedding day. Imagine it, you drive up to your wedding venue on your wedding day and there is no one to greet you, you let yourself in. We went in and I found one of my bridesmaids who had been told there was a room upstairs and met our hair dresser. Not a staff member in sight beyond people bringing food supplies upstairs outside the bride's room and leering in.

The day presses on and I go downstairs to set up centrepieces and what not and I found that a highchair had been places in the wrong place- everything else was set up perfectly. So I swapped the highchair and went to find a member of staff to swap the setting. I actually had to stop a young girl walking by and ask do you work here?

Throughout the morning we were getting ready upstairs and I was saying do you think anyone is going to come and talk to us? Eventually the same girl comes upstairs and goes to one of my bridesmaids sitting in the chair having her hair done and calls her by my name to ask about sandwiches to be brought up, thinking she is the bride. Naturally my friend was quite embarrassed. I couldn't help but think, is this your first day - there's 5 women in the room? Had the venue of actually been there to welcome us in and asked which one of us was the bride this could of easily been avoided.

The next issue was with confetti, at this point my friends are trying to take my mind of what so far has been a completely impersonal experience. One of my friends went to put confetti on the chairs outside where we were having the ceremony (with the intent the officiant would ask them to hang onto it for confetti shots on the grass afterwards)

While she's doing this a man comes over and tells her that she can't put them there and that they have designated confetti spots- where these are he did not say. She ends up asking 'what is your role here?' to which he responds that he is the owner. Once again, is it difficult to send people to greet you and introduce themselves to avoid these awkward encounters?

Eventually a different lady comes upstairs (once again doesn't introduce herself- no one has a name here) to talk about the confetti and essentially said we have to go straight to drinks after the ceremony with no budging - this is of course fair enough but at no points offers a suggestion on what over couples do, when and where. My photographer ends up getting involved at this point and actually has to coordinate with them to some extent on my behalf.

There was a few more teething issues but they all have the same underlying issue in that no one appears to be present downstairs, despite great communication prior to the day it's now as if no one works here. When my husband arrived once again there was no one to greet him/liase with.

As the day went on it did improve as everything came into full swing, we did get married outside and it was lovely, the serving staff for drinks and food were polite and friendly.

We later had issues once again with the staff being generally unhelpful when trying to do the confetti shot - essentially unwilling to assist in anyway/direct us where we are allowed to do the pictures. We did eventually do this and they are our favourite pictures of the day! I understand that we hadn't hired a coordinator in the hiring of the venue but it did feel like the bare minimum effort required at this point.

The evening pressed on and everyone was having a great time apart from the no drinks on the dance floor part which is really quite understandable. The move of the centerpieces into the main room with the buffet was really nice and swift. DJ included in the package was great too.

I know everyone says that it the best day of their lives but I think perhaps this hides some of the issues. This venue has astoundingly good value for money. I understand that they do a lot of weddings so I am a bit miffed as to why basic interpersonal skills are missing? I write this fully aware I may sound like a 'Karen' but my husband and I are in our mid twenties and wanted a pretty stress-free day so the lawn in many ways was perfect but it ultimately became stressful as there was 0 communication on the day. I was extremely disappointed with there being absolutely no point of contact throughout the day, no 'let us know if you have any questions' and ultimately no friendly faces/enthusiasm from the staff. These are basic hospitality skills. It's really quite sad that this is what we remember from our day two months ago now.

I can only assume because of the cheaper rates they have assumed that they don't have to provide this kind of personal experience but it really goes a long way. It did feel as if we had just rented a hall and caterers came with it. We did have a lovely wedding day, but the staff really need to get their act together.

You should really feel special on your wedding day, you've spent thousands at this one place, they should know your name, you should know theirs.

I contemplated calling to give this feedback but received an impersonal email to review them here so thought this might be the best way to share my thoughts.

TLDR
2/5 would not recommend

We loved having our wedding at the lawns couldn't recommend it enough, staff was all very helpful and professional and nothing was too much trouble.
We had such an amazing experience thank you x

Nothing was to much for David and his team. Having to reorganise our wedding four times would have been extremely stressful but, with David’s professionalism he made it easy for us to relax.
We changed things quite a few time but, this was no issue at all.
We can’t say thank you enough !

A beautiful place to get married
Staff work very hard and are very professional, they made our day go so well
Thankyou

We got married here last month,it was everything and more we could of wanted,staff were fantastic making sure it all went smoothly the food was amazing,if anything did go wrong we weren't aware of it,they are very professional and all our guests are still talking about how amazing the lawn was we are just sad it is all over I would do it all again if I could with the lawn.

My husband and I … would like to thank all of our friends and families who joined us to celebrate our wedding. We were overwhelmed with the love and laughter we all shared yesterday. We wanted a small intimate day, that had a relaxed feel and for everyone to enjoy themselves, from the feedback we’ve had … we achieved this. Special shout out to the staff at The Lawn. Thank you.

On behalf of myself and my wife, we would like to thank all of the staff at The Lawn.
From the very first preparation meeting we have been supported throughout the process, excellent advice given, along with ideas on making our day special.
We met with Andrew and spoke to Mandy and Rebecca, who I believe are all the events managers at The Lawn, professional throughout and understanding in little adjustments we wanted on the day, Andrew played a massive part in our day ensuring everything went smoothly. THANK YOU!
To the day, myself and my wife were extremely impressed with the detail that went in to organising the venue, The Lawn staff agreed to put up the Christmas decorations early to accommodate my wife’s love of Christmas, they accommodated for guests with special requests such wheel chairs etc, the food was incredible, portions were neither too small or too large, cooked and very well presented.
Table service by the waitresses was on point each serving with a smile and very professional and friendly manner.
Finally our DJ ‘Neil Andrews’
Neil was outstanding and managed our requests throughout the event planning from lighting to song choices. Also managing our ever demanding guests with their music request! Neil you’re a credit to the DJing industry! Thank you!

Wow, what can I say … we got married here on 26 October, from booking the venue right up until the day everything went so smoothly! I was so worried, but I needn’t have been, all the staff are absolutely amazing! The day was everything we’d hoped it would be, although the weather wasn’t great, it didn’t detract from our perfect day! Everyone without exception commented on how fantastic the food was, all intolerances were taken into account without exception! The venue is wonderful, our photos with the backdrop of the rooms are fabulous, it was quite simply the best day ever! Thank you The Lawn, you made our wedding perfect.

Thanks to you all for a lovely day on Sunday and all the staff worked very hard to make it a great day for us both. Laura and myself appreciate all your hard work and wish you all at The Lawn all the best for the future and hope our paths cross again. Thanks for a great day and all the best to you all.

The hugest thank you from the bottom of our hearts to you all for making our wedding day truly special. You made planning the perfect wedding so simple and every single one of our guests thought the venue was absolutely beautiful.