Thank you so much
Venue Service
By Kwunita and John, on 06 Nov 2018Date of Wedding - 08 Sep 2018
Dear Olivia,
John and I would like to thank you SO MUCH for everything that you did for our wedding day. From all the pre-planning beforehand to the fine details on the day itself- everything went perfectly and we could not have asked for anything more.
In particular your calm and professional manner on the day was really appreciated, especially with the rainy weather in the morning and not knowing where to have the ceremony until the last minute... it turned out that having it in the courtyard was even better than on the lawn!
Many of our family and a few guests have paid compliments to you specifically, and commented on how quick you were to answer queries and deal with issues on the day; this really helped keep everyone calm and made the whole day run smoothly. All the little details were not missed, every glass was topped up and a table even asked for extra sauce for their meal I'm told which they really appreciated. The tea ceremony, cake set up, finger print tree area, table plans were all as hoped- just brilliant!
Please do pass on our thanks to Holly, Geoff and the rest of the team- also the lady who took over from you in the evening (I'm sorry I have forgotten her name). Please thank Luke for the extraordinary food on the day, the guests with special dietary requirements were very happy and commented how good the food was. I'd like to mention Steve at the bar who was particularly friendly and had a smile on his face all night!
Forever grateful and wishing you all the best
from Kwun and John Munday
Matara will always be our favourite place!
Venue Service
By Chloe and Bradley, on 06 Nov 2018Date of Wedding - 07 Sep 2018
Thanks to all of you at Matara for everything. It really was the best day of our lives and we couldn't have wished for a better start to our married life. Our family and friends all commented on how lovely the venue was and how delicious the food was.
Matara will always be our favourite place and we can't wait to return in a year to see how our tree is growing ??
Thanks again,
Mr & Mrs Amos
Perfect Venue.
Venue Service
By Barbara and Frank, on 06 Nov 2018Date of Wedding - 05 Sep 2018
Dear Olivia,
Matara was the perfect venue for the celebration of our wedding which we wanted to share with our family and friends - it is such a magical, serene place.
After visiting Matara and meeting with Geoffrey we knew that this is where we wanted to be.
On the day, supported so well by Geoffrey, we were able to express our feelings for each other with ease in a natural, non-stressful environment which all helped towards celebrating the joy of our very special day.
Thank you all very much, we now have wonderful memories to sustain us.
Barbara and Frank
WOW
Venue Service
By Hannah Barlow, on 06 Nov 2018Date of Wedding - 27 Aug 2018
Dear Holly and all the wonderful staff at Matara. Thank you for making our wedding dreams come true. Everything was perfect from start to finish. From day 1 we knew we were in good hands. But WOW we really had THE BEST DAY along with all of guests. A truly magical place that will be in our hearts forever. We really cant thank you enough, love Mr and Mrs Southall xx
WOW Absolute blast
Venue Service
By Emma and Nikul, on 06 Nov 2018Date of Wedding - 19 Aug 2018
Dear Holly and the whole Matara team. WOW! what an absolute blast we had and what a perfect setting to have it in. From the moment we set eyes on Matara we knew it was the venue for us and the customer service and little touches set it so far apart from all the rest. We have felt looked after from day one and have really appreciated the flexibility we were offered at the same time as complete confidence that everything was taken care of. We were completely relaxed on the day and it was an absolute delight to have you, Steve and all the staff looking after us especially Elsa who went above and beyond helping with the morning set up. The food was incredible and so many guests have commented on it. Luke and his team absolutely smashed it and we will be talking about the food for years to come. Our wedding day truly was the best day of our lives and Matara was a huge part of that - we cannot thank everyone enough. We are already looking forward to when we can return. Emma and Nikul
A hidden gem!
Venue Service
By Rachel and Ashley, on 06 Nov 2018Date of Wedding - 12 Aug 2018
Dear Olivia,
Ash and I wanted to just say a massive 'Thank you' for making our day run so smoothly. I apologise that I can't remember his name (I think it may be Steve?) but the man that took over on the evening was also excellent!
All of the guests commented on what a unique venue Matara was and how it genuinely was a 'hidden gem'. Thank you!
Amazing Venue
Venue Service
By Emma and James Minett, on 27 Nov 2018Date of Wedding - 10 Aug 2018
Well what can I say, an amazing venue, amazing staff and was so much better than I could have hoped for. The attentiveness of staff was outstanding, the food was divine and received many compliments. the venue itself has such a charm about it, again highly complimented by many guests.
I would highly recommend the matara centre if you want a seamless, relaxed wedding. They couldn't do enough for you.
Thank you for making our wedding truly special.
Ruined my day and does not care
Venue Service
By Adele Pike, on 20 Oct 2018Date of Wedding - 09 Aug 2018
We were married at the Matara in August. The day went OK with hardly any problems apart from not knowing what to do as Olivia did not tell the bridal party anything, it was assumed you know.
As for the evening the lady Jean who was suppose to be there to make sure the evening was safe and ran smoothly was very rude and ruined my whole evening do. Even guest commented on her rudeness. She damaged my property and did not care about the evening at all. I even had to ask for a cake knife to which she responded don't you have one. Additionally the evening staff thought it was OK to without my permission to use the photo booth even though they were suppose to be working.
After the wedding my flowers and my property was dumped in a crate. The flowers were not put in water (so dead when I got them) and things were damaged as there was no care to how they were put away. Some of my things had even be thrown out (photo booth pictures) Additionally I noticed that a wedding card was missing which had money in.
When I complained to the Matara Centre after numerous emails they did a slight apology and dismissed my complaint with excuses. Be wary as if anything goes wrong they will not care, they only care about your money.
Thank You
Venue Service
By Oliver and Sula, on 06 Nov 2018Date of Wedding - 05 Aug 2018
Dear Holly, Geoffrey and the team at Matara Centre
We wanted to drop you a note to say thank you very much for making our wedding the most special of occasions.
Holly, thank you for all the hard work you put into helping us plan it. Nothing ever felt too much trouble and we were very lucky to have had you supporting us as our wedding planner. You were so quick to get back to us, a great sounding board, advisor and voice of reason throughout the process. And, in the end, the day went so very smoothly.
And to the rest of the team, including Luke, for putting on a great day. The food was full of flavour and the service was always delivered with a smile. We felt very well looked after.
Geoffrey, what you have done with Matara Centre is truly astonishing. It is full of such wonderful, calming spaces and we feel incredibly lucky to have stayed with you over our wedding weekend. The whole experience felt magical and we won’t ever forget it.
We have also just sent our photos to Tara for your use as you see fit.
We would love to plant our copper beech with you this Autumn.
Love, Oliver and Sula x
She is a superhero
Venue Service
By Emma and Alex, on 06 Nov 2018Date of Wedding - 04 Aug 2018
Hi Holly, Thank you so much to everyone at Matara that made our wedding such a magical day. Everything was absolutely perfect and our guests commented so much on the beautiful location and the amount of fun they had. All staff were immensely accommodating and ensured from start to finish that everybody was having a good time. Special thanks to Holly for all of her support in the preparation for the day. She is a superhero! We may be bias but having a wedding day like ours maybe hard to beat!
Perfect
Venue Service
By Hannah and Jerry, on 06 Nov 2018Date of Wedding - 30 Jul 2018
To all the staff at Matara, most especially Olivia,
A short note to express our tremendous gratitude for all you did to make our day PERFECT.
From our very first visit, we knew that Matara was a special place like no other wedding venue. As two people who love the outdoors, we thought the grounds were simply stunning. From the tranquil bridge over the lake that is so reminiscent of a Monet painting to the enchanting woods and the typically English rose garden, this place was perfect for us. Not only beautiful but in my mum’s words, a little quirky too!
What makes Matara outstanding is its staff. They are extremely talented and knowledgeable in their many roles and ensured that our day ran smoothly.
On our first visit, Geoffrey made us very welcome and took a long time talking to us as he showed us around. Olivia and Holly are faultlessly brilliant wedding organisers. Both very skilled and organised but also calm and relaxed. Always ready with a smile and a warm welcome, they made me feel instantly at ease.
The chef created a delicious wedding breakfast, as evidenced by the empty plates on every table. There were no issues with editing the menu or catering for different allergies or intolerances.
What makes Matara’s staff truly different to staff at other wedding venues is the beautiful sense of warmth, care and friendliness that radiates from EVERY person who works there. At no point were we made to feel like a couple on a ‘wedding conveyer belt’. Instead, we felt cared for by people who were genuinely interested in us, wanted to make our day special and wished us well. If we could do it all again, we would!
With huge thanks,
Hannah and Jerry
Best kept secret!
Venue Service
By Amy Weale, on 06 Nov 2018Date of Wedding - 22 Jul 2018
"We were married at Matara in July and it really is the most amazing, magical place. I feel like it's Kingscotes best kept secret so part of me is reluctant to do this review!The venue is stunning and so many guests commented on our beautiful ceremony, the food and the gardens. Geoff showed us around Matara twice at the very early decision making stage and we knew then that this was a very special, unique place and despite viewing lots of wedding venues nothing compared to Matara. The courtyard garden is an absolute gem and many of guests even compared it to being at a spa retreat or on holiday overseas. Everybody at Matara is just amazing but there are a few special mentions.Firstly, Holly for ensuring that the day ran so smoothly. She is a really positive, efficient person so the ideal wedding co-ordinator and really put our minds at ease and thank you for supporting us when we needed extra ideas! To Luke and all of the kitchen staff the food was just incredible and everybody said so - thank you so much! Finally, Steve behind the bar who really put us at ease the day before our wedding when we were dropping things off into storage, such a joyful, helpful person to have around in the evening and great at fixing fire pits! Please don't change too much and thank you so much for everything