Ruined my day and does not care
Venue Service
By Adele Pike, on 20 Oct 2018Date of Wedding - 09 Aug 2018
We were married at the Matara in August. The day went OK with hardly any problems apart from not knowing what to do as Olivia did not tell the bridal party anything, it was assumed you know.
As for the evening the lady Jean who was suppose to be there to make sure the evening was safe and ran smoothly was very rude and ruined my whole evening do. Even guest commented on her rudeness. She damaged my property and did not care about the evening at all. I even had to ask for a cake knife to which she responded don't you have one. Additionally the evening staff thought it was OK to without my permission to use the photo booth even though they were suppose to be working.
After the wedding my flowers and my property was dumped in a crate. The flowers were not put in water (so dead when I got them) and things were damaged as there was no care to how they were put away. Some of my things had even be thrown out (photo booth pictures) Additionally I noticed that a wedding card was missing which had money in.
When I complained to the Matara Centre after numerous emails they did a slight apology and dismissed my complaint with excuses. Be wary as if anything goes wrong they will not care, they only care about your money.
It was a sensational day
Venue Service
By Lizzie Rackham, on 26 Jan 2018Date of Wedding - 28 Oct 2017
We just got married this weekend (28th Oct 2017) at Matara and we are still buzzing from the experience. It was a sensational day. The venue was unbelievable and we are amazed at how many compliments we have received about this. All the staff were so accommodating and so highly organised. Nothing was too much trouble for them right from a year or so ago when we first looked around the venue. The house we stayed in there was also so beautiful and quirky and was great for hosting others the night before the wedding. Luke, the chef was absolutely amazing and the food was so wonderful - he tailored the food to what we wanted and did the most amazing selection of Japanese canapes that we wanted to accommodate our Japanese honeymoon themed wedding. The staff are also so wonderfully flexible and are able to meet your individual needs and preferences, unlike many of the other venues we looked around. We cannot recommend this venue enough and are just so sad that our wonderful day is now over at Matara.
Nothing short of perfect
Venue Service
By Pam Curtis, on 26 Jan 2018Date of Wedding - 30 Aug 2017
The Matara Centre is the nicest wedding venue I have ever had the pleasure of attending. Olivia and Holly are excellent organisers. I am so lucky to have found this place for our only Daughter Claire. I have no hesitation to reccomend to any future bride to be, this is a venue that will never be any thing other than the best as the organisers make sure of this. It's nothing short of perfection.
Claire and Sam's wedding
Venue Service
By Pam curtis, on 27 Oct 2017Date of Wedding - 30 Aug 2017
I am Claire's Mum and I'm not being biased as I'm a hard person to please.
This wedding that we all enjoyed immensely was not only the 2nd best wedding I've attended and equally has beautiful, the whole start to finish was calming and relaxed especially with all the little people who were invited. Geoffrey the owner left us to enjoy his beautiful home, to which we had great respect for we had the house for two whole days and we could have stayed for ever, it was beautiful to be able to share such a wonderful place with two Families that have joined now as one. Sam cooked for everyone the evening before as he is a chef, and Claire our beautiful Daughter will remember this day for ever and so will will the rest of the wedding party. Not one person amongst the 125 said any thing other than they wish they could have had their wedding here. If this is not enough to give any one confidence that f you don't have your wedding here you will have missed the most amazing venue.
We asked before the wedding for a guided tour from the owner who was himself the most loveliest person.
The Most Magical Place
Venue Service
By Emma Gillies, on 26 Jan 2018Date of Wedding - 26 Aug 2017
The Matara Centre is the most magical place I have ever been to. The moment you cross through the gate you feel a sense of peace and relaxation wash over you. I cant put into words how fantastic they made our wedding day, every moment was perfect. Our wedding co-ordinator was Olivia and she was a dream, such a lovely person who goes out of her way to make every part of the day fabulous. I can't recommend this venue highly enough they provided me with the best day of my life :-)
Everything was perfect
Venue Service
By Sarah Hulme Webb, on 26 Jan 2018Date of Wedding - 23 Aug 2017
My husband and I got married here this August. Everyone will say that their wedding was the best. Thats just natural. Many of our peers said that wedding planning was the most stressful thing they ever did. Not for us.
With the staff at the Matara Centre, we barely had to life a finger. We just had to have the idea and the imagination, and they brought it to life.
Olivia Russell was so well organised, reviewing all the finer details to make sure our day ran smoothly. Which it did. Nothing was too much trouble at all. From catering (which everyone remarks was the best they ever had), to accommodation. Everything was perfect, and completely customized to us, the bride and groom. We cannot thank them enough for their amazing efforts x
Our wedding
Venue Service
By Amy and Tom, on 26 Jan 2018Date of Wedding - 18 Aug 2017
Matara is AMAZING! We got married there in August and it really was perfect from start to finish.
The venue itself is beautiful inside and out, very unique, unlike any others we viewed.
The staff were fantastic! All very friendly and accommodating. They genuinely want you to have the perfect day, exactly how you want it to be.
Olivia was our coordinator and she was amazing all the way through, offering so much help and advice, never tiring of my many questions. It was also great to have her there on the day, making sure it all flowed smoothly and her relaxed, calming influence really helped the nerves!
So many of our guests commented on how beautiful the venue was and the lovely, relaxed feel of the place.
I cannot recommend Matara highly enough.
I'll miss our regular visits and taking in the beautiful grounds.
Huge thanks to you all, it really was the best day of our lives :)
Thank you
Venue Service
By Mr and Mrs Aucott, on 26 Jan 2018Date of Wedding - 12 Aug 2017
The Matara Centre is the nmost magical and incredible wedding venue. We viewed dozens of places and were gettign frustrated that nothing matched what we wanted - alternative but still feeling like a wedding, with a relaxed vibe and outdoor focused. Then we came across Matara. Not only are the ground gorgeous but the staff are the nicest and most helpful of anywhere that we visited. Holly, the wedding coordinator, was constantly in touch, no issue was too small for her, and made us feel so comfortable with our choices. She walked us through every aspect of our day and on the day itself was an absolute godsend! She truely went above and beyond. A small example of this was when decorating the cake on the morning of the wedding I realised I had used all my roses in my centre pieces! Not to fear, Holly went to the gardens and collected some beautiful cuttings, roses, leaves and herbs which made the cake look absolutely stunning.
All of our guests commented on how wonderful and friendly all of the staff were, everyone was smiling and happy to help at all times.
The food was also incredible! I can't thank the chef enough, the roast lamb melted in your mouth, the home made mint sauce was phenomenal and people are still raving about our truffled mac and cheese canapes! When my husband and I were torn between two puddings the chef offered to make us one of each! We were utterly spoilt.
Every thing about our day was absolutely perfect, and everyone has said it is the best wedding that they have ever attended. This is down, in no small part, to the amazing work or the entire Matara crew. Thank you again!
Stunningly Beautiful
Venue Service
By Katy Curry, on 26 Jan 2018Date of Wedding - 26 Jul 2017
We had a perfect day. From day one we have had the most wonderful experience, always relaxed and with nothing too much trouble we were able to have the colourful and alternative wedding we really wanted with no stress at all!
As well as being stunningly beautiful, it is perfectly laid out, with areas to explore, to party and relax your tired feet or sleepy little ones.
In addition the service on the day was seamless and the food incredible (many guests claimed it was the best fed they have ever been at a wedding!), the spiritual aspect on offer meant we could have the service we wanted, outside with more than the standard options available.
Thank you!
Kirsty and Ian Wedding
Venue Service
By Kirsty and Ian, on 26 Jan 2018Date of Wedding - 13 Jul 2017
Matara for us was more than just a venue, Geoffrey, Olivia and the rest of the team were simply amazing. Their passion, integrity, approach and experience combined with an incredible location and setting are part of the recipe for a little bit of magic that only comes from many big things being right and so many small details being thought of.
Make your day as unique as you
Venue Service
By Mr and Mrs Edwards, on 26 Jan 2018Date of Wedding - 28 May 2017
In my opinion finding a wedding venue is the most important aspect of the wedding as it sets the whole foundation of the special day. We had looked at different settings and venues and our aim was to find something relaxing but stunning and different and we definitely found that Matara and so much more. The venue in set in amazing grounds with endless photo opportunities. I think the venue needs to be seen to really appreciate it. Matara is not just about the venue and accommodation but also the tasty food and the flexibility they offer so that you can make your day as unique as you want it to be and not charging an arm and leg for you to achieve it. The way in which this is made so easy to do is by the staff from the organisers Olivia and Holly who answer all your calls and emails swiftly and are there on the day to help with everything to the catering staff on the day. As you can tell we can not praise this place enough and our guests said it was the best wedding and place ever. Thank you Matara for making our day so special and unique and very 'us'.
Matara Family
Venue Service
By Cherelle Clark and James Ram, on 26 Jan 2018Date of Wedding - 20 May 2017
The Matara had me under it's spell from the moment I walk though the gates. The energy of calm and serenity wraps its around this venue, thanks to the beautiful staff and owner. They give you the warmest welcome, on every visit. And make you feel apart of there 'Matara Family' for the whole wedding planning experience. Our wedding day was perfect in every way, for two main factors. The main being the staff, in which even our guests commented on their fanstic service on the day. Secondly the magical grounds and buildings which enchanted not just myself and groom but the guest too.
My heart will always be full looking back on our wedding day. Thank you