Excellent Staff
Venue Service
By Melissa and James, on 24 Sep 2018Date of Wedding - 31 Aug 2018
Hi Isabel,
We would like to say a HUGE thank you to everyone involved in making our day so special at Horsley Estate.
We had the best day ever and this would not have been possible without all of your help.
We would like to say a special thank you to Isabel and Kate for all their help with the wedding preparations and ensuring our day was perfect! Thank you for putting up with all my endless phone calls and emails!!!
We would also like to say a huge thank you to all of the hotel staff and the events manager Luke for ensuring everything went smoothly on the day!
From the moment we chose Horsley Estate we knew we had made the right decision, we will enjoy our memories forever.
Thank you.
Lots of Love Melissa and Jim xxx
P.S The only problem now is that I don’t know what I am going to do with all of my time!!!
Faultless
Venue Service
By Kirsty and Luke, on 24 Sep 2018Date of Wedding - 23 Aug 2018
We just wanted to say a massive thank you for all your help throughout the planning of our wedding and on the big day itself. All our guests where extremely impressed with the venue and service. The staff where amazing and made the whole event faultless.
Thanks again.
Magical Venue
Venue Service
By Kirsty and Luke, on 04 Sep 2018Date of Wedding - 23 Aug 2018
The Venue have been amazing throughout our whole wedding process. We booked one of their fantastic packages at the beginning of 2017, the team have been attentive and helped us with every single problem we had. We visited the venue on several occasions during the planning of our big day and each time we where greeted by a lovely member of staff who was more than happy to help. The big day finally arrived and the ladies made use of the fantastic dressing room that the towers offer, breakfast was brought to us and the staff where as ever attentive to our needs. The gents, over in the grooms room had much the same treatment. The day wouldn’t have gone so smoothly without the help and support of the whole team. We have had many compliments from guests and suppliers on the beautiful building, the fantastic staff and the general great orar of the day. As well as a massive thank you to the whole team who helped to make our day the best day it could possibly have been, we would like to especially thank Isabelle who we worked closely with throughout the majority of our planning, she really helped our planning go as smoothly as possible, and Luke for helping the big day itself so perfect and faultless.
For anyone looking for a magical wedding venue Horsley Towers is the place to go!
All Fantastic
Venue Service
By Claudine and Stuart, on 24 Sep 2018Date of Wedding - 18 Aug 2018
Dear Isabel,
Thank you for your email, and thank you for a wonderful day.
Our feedback is wholly positive, we had the most amazing day and even the build-up, all fantastic!
Thank you so much for all of your hard work, the whole team, the whole venue, the whole setup superb. Whilst everyone was amazing we especially wanted to thank you, Luke, Andreas and Noel. The "customer facing" team were brilliant; the food too - literally excellent. Nothing too much trouble both in preparation for the day up to the day itself. Money and time, very well spent! Beautiful and so grateful to all involved, 5*!
Absolutely superb
Venue Service
By Dawn Ballard & Stuart Garraway, on 10 May 2018Date of Wedding - 17 Mar 2018
Please pass on our sincere gratitude to everyone that was involved in making our day as special as it could have been.
We appreciate the hard work that would have gone on behind the scenes to make everything run smoothly.
Special thanks to Ginta she was absolutely superb and couldn’t do enough for us.
Kind regards and many thanks
Dawn & Stuart
Our wedding day was the best
Venue Service
By Joelle Etienne & Peter Spackman, on 10 May 2018Date of Wedding - 09 Mar 2018
Thank you, being married is amazing…
Our wedding day was the best, everything seemed to go as clockwork, which is good…
Please pass on our thanks to Luke, who was very kind to listen to my husband and removing the outstanding charge, that was very kind of him and your team. I was told that he made the centrepieces too, which’d looked amazing, just how we wanted (my brother and I – coz my husband didn’t care about centrepieces at all) them to look.
Iwona (sorry for spelling her name wrong) she was amazing, she was very professional, making sure nothing was a miss. She was great on Thursday, she was busy rushing around with another event, but she still made time for me, listening to me go on about the center pieces.. etc.. so I was really grateful for her time and it didn’t matter how busy she was on the day, whenever she spoke to me, she looked calm and with a smile.
And finally thanks to you, Kate and Carly, for your emails, keeping me up-to-date with the progress, answering my silly questions when I thought my mind would explode… we are so happy that we picked Horsley, you have all done an amazing job, the food was 5 stars – we had compliments about the food from every guest, even the evening guests loved the buffet… they all compliment everything.. (food/Venue/Bedrooms/Breakfast/Service.. etc) one of my friends even was amazed about the pancake maker at breakfast.
We are very much looking forward to coming back next year, so whenever we can book, we will book it
Thank you again.
Joelle Spackman
Magical place
Venue Service
By Bruce Grimmer & Christine Wallace, on 10 May 2018Date of Wedding - 03 Mar 2018
The support we received leading up to the day was excellent and for that we are very grateful. It put us at ease to know things were in good hands and I don’t honestly think we could have wished for anything more from either you and your team or the suppliers we chose.
The Great Hall looked beautiful for the ceremony and was stunning for the wedding breakfast - everyone thought it was a gorgeous setting and all the waiting and bar staff were courteous and professional.
Apart from yourself and the events team, there are a couple of other people/teams we would particularly like to single out for their contribution. Firstly, Ginta. Nothing was too much trouble for her - she really couldn’t do enough and took ownership of absolutely everything. We had a potential problem with the connections to the music system - but she immediately took control and resolved the matter. She really was excellent.
Secondly, Chef and the kitchen staff. The food was fantastic. We thoroughly enjoyed the tasting menu but there is always a little worry that some element of quality might be lost when it is produced on a larger scale. However, nothing was lost and everything was cooked to perfection. I had raved about how good the food was and we were not let down at all.
It all seems a bit flat now as all our energy had been focussed on the day but we will hold the memories forever and are so glad we chose Horsley Towers as our venue. A simply magical place supported by a thorough, efficient and professional team. We honestly can’t thank you enough (the bridal suite was fantastic too) and couldn’t recommend you highly enough.
Great wedding day
Venue Service
By Wayne Pritchard & Tammy Little, on 10 May 2018Date of Wedding - 02 Mar 2018
Just want to say thank you to you and your staff for helping us have a really good wedding day.
The day went really well and the staff were really good and helpful. Thank you again.
Thank you again for a really great wedding day.
Mr and Mrs Pritchard
we loved how flexible the entire team and venue wa
Venue Service
By Ted and Stephanie Timmins, on 28 Mar 2017Date of Wedding - 02 Dec 2016
Special mentions also to...
• yourself of course for handling or chasing every little detail either over the phone or on email,
• to the chef and his team for not just the vegetarian / vegan meals but for providing an extra main and dessert option as EVERYONE complemented the food,
• to Natasha as mentioned above for taking on way too much work for just herself but still absolutely delivering on it,
• our toastmaster Steve was amazing and was the icing on the cake from when we decided upon your venue way back at the start of last year,
• the hotel, the grounds, all the little extras like the surprise cakes and champagne in our room and breakfast for all the guests in the morning. Your entire staff from cleaners to catering were all fantastic.
• having the grounds exclusively to us was just perfect.
• the barman staying after his hours to take our (very drunken) friends and familty on some late night ghost tours was amazing, he really didn't have to do this and we received so many positives about his and his teams service throughout the night
• allowing us to pack away the DJ kit in the morning, and of course letting us set up all the TV's and projector in the first place too!
• the Christmas decorations were so tasteful and made all the pictures look fantastic.
I think one grand summary of the above, is that we loved how flexible the entire team and venue was from the smallest request to the largest.
Thanks again,
Ted & Stephanie Timmins :)
Such a great day!
Venue Service
By Rachel and Rowan, on 09 Nov 2016Date of Wedding - 01 Oct 2016
Thank you so much! We had such a great day and can't stop talking about it :)
We have a huge thank you to say to you and the team, we could not have done it without you. Thank you for all your help in the run up and always being on hand to answer our (multiple!) questions. You made us feel so at ease :)
The team on the day were also fantastic. Lizzie was brilliant and set up exactly as we hoped. She was great and my dad also wanted to pass on thanks to Lizzie - he's a hard man to please so a sign of a job very well done! The waiters/waitresses & bar staff were also fantastic. Everything ran so smoothly and they were all so friendly.
Thank you again to you and your team - we already wish we could do it all over again :)
Massive thank you!
Venue Service
By Chloe and Aaron, on 09 Nov 2016Date of Wedding - 10 Sep 2016
I just wanted to say a massive thank you for all your help with the wedding, everything went so smoothly and there were so many comments about how lovely the venue was and how good the staff were. The food was really yummy too! Such a shame the weather was rubbish but we managed to get outside at about 7pm for some photos and the cloisters and chapel were great for mine and Aaron’s shots.
Good to see you there as well, I hear some people stayed up until 4am so I hope you didn’t have to stay that late!
Thank you so much!
Venue Service
By Laura and Neil, on 09 Nov 2016Date of Wedding - 02 Sep 2016
We had the best day, thank you so much for all your hard work! Everyone has been so complimentary about Horsley!