A day we will never forget
By Amy and David, on 17 Jun 2019Date of Wedding - 15 Jun 2019
Thank you so much for the most amazing day of our lives. Everything went perfectly and the hotel could not have been more beautiful. The staff were absolutely superb. I’d like to give a special mention to Andy who helped me so much in the morning. Patrick who served the drinks during the reception, the lovely Natalie who was fantastic with the help of Costi and Lorraine and finally Daniel the night porter who was brilliant at helping us pack up all our stuff. Also please thank the other people working who I didn’t catch the names of, especially the chefs who outdid themselves. Everything went so smoothly and every guest said what a wonderful and special venue it was. It was a day we will never forget. I will be telling everyone how good The Spa is.
More than we could have dreamed of!
By Laura & Andrew, on 17 Jun 2019Date of Wedding - 01 Jun 2019
The day was more than we could have dreamed of.
I just wanted to say that it has been a real pleasure over the last few months having communication with our coordinator Lydia, shes been superb. The Spa Hotel has been absolutely fantastic and the service we have received from the moment we walked in to view the venue as a possible venue choice has been second to none! Both Andrew and I and in fact every single guest of ours has commented on how the service has been top class and flawless. Jamie and Tina took care of us amazingly during the weekend and everything just flowed so smoothly!
The best decision we made was choosing the spa hotel to host our wedding.
By Mimi and Chris, on 17 Jun 2019Date of Wedding - 31 May 2019
Our day couldn’t have been any better. Our coordinator did an amazing job, also Natalie and Nathan and girl from reception were sooo helpful, they made sure everything was perfect . We absolutely loved our day and also all our guests were very happy ??
Food was amazing too.
One more time a big thank you to all who made our day so special.
Best Day of Our Lives
By Phil and Greg, on 30 May 2019Date of Wedding - 24 May 2019
Thank you to the whole team at The Spa Hotel for making our wedding such a special occasion. We both rate it as being the best day of our lives & will treasure the day forever.
Firstly, thanks to Lydia for doing such a superb job coordinating the wedding from start to finish, especially considering we were organising this from Australia in a time zone totally opposite. Dealing with her was a pleasure all along & her guidance & assistance ensured our wedding day & our entire stay at your hotel with our family & friends was perfect.
Thank you Emilie, Natalie & Lorraine & all your operations team on our wedding day, you all did such an outstanding job. We were extremely impressed with everything about the day & we received nothing but praise from all our guests. We couldn’t find a single fault with the day, high praise indeed.
Thank you also Lydia for organising the dinner with our family & friends staying at the hotel & the breakfast the morning after the wedding, they were both very special events during our stay, we especially appreciated the warmth of Lorraine’s hospitality. Our entire experience staying at The Spa was just so wonderful, your staff were all so professional & accommodating, from reception, the bar & breakfast. Thanks to Tina, Luis & Costi as well to all those whose names we did not catch.
We look forward to returning & would have no hesitation in recommending The Spa Hotel.
Better than I could ever have imagined
By Carly and Dan, on 16 May 2019Date of Wedding - 04 May 2019
We very much enjoyed our day, i'm so sad its over. The staff on duty at the hotel couldn’t have done more for us and were nothing but polite and friendly to all of our guests. Tina was excellent and made us feel very welcome.
All of the guests enjoyed the food very much, and said they can see why we chose The Spa Hotel to get married in. It was better than I could have ever imagined it to be! Thank you to our coordinator Lydia for all her help leading up to the big day, we hope to return for our anniversary next year!
By Caroline Mother of Bride, on 16 May 2019Date of Wedding - 27 Apr 2019
I just wanted to say a huge thank you to you and the other people at the Spa Hotel who helped to make Saturday such a perfect day. From start to finish it was just filled with such happiness and The Spa contributed to this hugely. We honestly could not have asked any more of you and we would be grateful if you could pass on our thanks.
By Dan and Caitlin, on 04 Mar 2019Date of Wedding - 23 Feb 2019
The Spa Hotel was the perfect place for our wedding, from the first meeting with our wedding coordinator Lydia, right up until the last guest checked out, the staff could not have done anymore to make our wedding day perfect. The wedding day itself was incredible, our guests commented on how beautiful The Orangery, The Royal Suite and the gardens were and how delicious the food was. The staff were incredibly helpful throughout the day, especially the duty manager on the day. The attention of detail on the wedding day and running of the day was faultless. We are incredibility grateful to The Spa Hotel for helping us make our wedding day special and one that our family and friends will remember.
By Julia and Ivan, on 22 Feb 2019Date of Wedding - 08 Feb 2019
We had a wonderful couple of days at The Spa Hotel before, during and the morning after our Wedding Celebrations. What stood out for me was how lovely and attentive the staff were and their attention to detail. The food and drink was delicious and plentiful, the Orangery looked lovely despite the unfortunate rain outside! We had dinner the night before and breakfast the next day which worked so well. Our guests also said how lovely their rooms were and my bridal suite was fabulous.
In all a very successful day! We look forward to continuing to return.
Could not have been better
By Stacey & Harry, on 01 Nov 2018Date of Wedding - 25 Oct 2018
We had an absolutely fantastic day and evening and cannot thank everybody on the day enough for making it so special for us. The day and evening couldn’t have been better and I would recommend the venue to anyone.
Such a happy day!
By Sue, on 08 Oct 2018Date of Wedding - 05 Oct 2018
Just wanted to say a big thank you for helping to organise Sophie and Shaun’s wedding celebrations. Would you pass on my thanks to George particularly for looking after us on the day.Everything went well and it was such a happy day.
Beautiful location for vow renewal
By nick frost, on 22 Jan 2019Date of Wedding - 01 Sep 2018
We chose the Spa Hotel in Tunbridge Wells to celebrate our vow renewal for our 40th wedding anniversary in September, with the ceremony outside in the wedding gazebo.
We were allocated Georgina as our coordinator and she was a delight. Nothing seemed too much trouble as she helped us to bring it all together. We had originally planned to renew our vows with just immediate family followed by a simple meal but decided to hire the Yorke Suite and extend the invitation to friends, culminating in a party in the evening with a band and DJ. The hotel couldn't have been more accommodating with our, sometimes, exacting requests.
The weather was beautiful on the day, the harpist played and the bubbles flowed in what was a lovely, emotional day.
We'd like to say that everything ran perfectly but that wasn't quite the case. During the day there were a number of minor issues that didn't go quite to plan despite what we thought were watertight instructions agreed with the hotel beforehand for the smooth running of our special event - the most disappointing of which was the microphone that didn't work - crucial for an outside ceremony for guests to be able to hear. Having said that, they did go over and above on some things.
On discussing each issue with management they willingly listened and thanked us for our feedback that would help them to make improvements in the future. We hope this has happened.
All in all it was a fabulous day in beautiful grounds and delicious food. Many of our guests stayed over and were impressed with the accommodation. We are looking forward to our 41st anniversary return visit in September.
The Wedding Of Our Dreams
By Angel and Yves, on 08 Oct 2018Date of Wedding - 31 Aug 2018
Everything turned out perfect and we had the wedding of our dreams. A big thanks to the whole team at the hotel for accommodating all our needs during our stay and especially at the wedding. All the guests loved the location, the food and the amazing service. We will definitely be recommending the hotel to everyone we know.