Could not have been better
By Stacey & Harry, on 01 Nov 2018Date of Wedding - 25 Oct 2018
We had an absolutely fantastic day and evening and cannot thank everybody on the day enough for making it so special for us. The day and evening couldn’t have been better and I would recommend the venue to anyone.
Such a happy day!
By Sue, on 08 Oct 2018Date of Wedding - 05 Oct 2018
Just wanted to say a big thank you for helping to organise Sophie and Shaun’s wedding celebrations. Would you pass on my thanks to George particularly for looking after us on the day.Everything went well and it was such a happy day.
Beautiful location for vow renewal
By nick frost, on 22 Jan 2019Date of Wedding - 01 Sep 2018
We chose the Spa Hotel in Tunbridge Wells to celebrate our vow renewal for our 40th wedding anniversary in September, with the ceremony outside in the wedding gazebo.
We were allocated Georgina as our coordinator and she was a delight. Nothing seemed too much trouble as she helped us to bring it all together. We had originally planned to renew our vows with just immediate family followed by a simple meal but decided to hire the Yorke Suite and extend the invitation to friends, culminating in a party in the evening with a band and DJ. The hotel couldn't have been more accommodating with our, sometimes, exacting requests.
The weather was beautiful on the day, the harpist played and the bubbles flowed in what was a lovely, emotional day.
We'd like to say that everything ran perfectly but that wasn't quite the case. During the day there were a number of minor issues that didn't go quite to plan despite what we thought were watertight instructions agreed with the hotel beforehand for the smooth running of our special event - the most disappointing of which was the microphone that didn't work - crucial for an outside ceremony for guests to be able to hear. Having said that, they did go over and above on some things.
On discussing each issue with management they willingly listened and thanked us for our feedback that would help them to make improvements in the future. We hope this has happened.
All in all it was a fabulous day in beautiful grounds and delicious food. Many of our guests stayed over and were impressed with the accommodation. We are looking forward to our 41st anniversary return visit in September.
The Wedding Of Our Dreams
By Angel and Yves, on 08 Oct 2018Date of Wedding - 31 Aug 2018
Everything turned out perfect and we had the wedding of our dreams. A big thanks to the whole team at the hotel for accommodating all our needs during our stay and especially at the wedding. All the guests loved the location, the food and the amazing service. We will definitely be recommending the hotel to everyone we know.
Blown Away with The Spa
By Sarah and Luke, on 30 Aug 2018Date of Wedding - 18 Aug 2018
We had an amazing day, it could not have gone any better. All staff at the Spa were exceptional, their professionalism and eagerness to help and ensure we were happy and everything was going as planned made sure that we really didn't need to worry (or think) about a thing on the day, allowing us to be able to really enjoy the day and spending time with our family and friends. Our coordinator Lydia has been wonderful right from the beginning, she is incredibly good at what she does, and I know it ran so smoothly because of all of the hard work and time she had put into our day. We will definitely be using The Spa again for any other celebrations in the future and will be quick to recommend you to others looking for somewhere to be married and have celebrations. Can I add how brilliant the food was all day! I knew it would be good! I may be the first bride to have eaten a full English breakfast in the morning and then all courses of the Wedding breakfast! Everyone who spoke to me said how amazing the food was and how brilliant everyone was! Our day really wouldn't have been as good if we had done it anywhere else, truly we are blown away with the Spa and everyone who works there!
Well done to you all!
By Rachel and John, on 13 Aug 2018Date of Wedding - 05 Aug 2018
Thank you so much to our wedding coordinator Georgie for all her help leading up to our wedding, please also pass on our gratitude to Emilie and Reece and the team for everything on the day, we were really impressed as were our guests :)
Everything we wished for and more...
By Tony and Mandy, on 08 Aug 2018Date of Wedding - 03 Aug 2018
It was everything and more that we could have wished for. We cannot fault a thing. Please pass on a huge thank you to Reece that looked after us on Friday, he was just brilliant and everything just ran so smoothly. He made us feel very relaxed. The food was also fantastic and a lot of our guests commented on this. The venue looked beautiful and everyone said how wonderful it was. The bridal suite was gorgeous and most of our family came back with us to enjoy the champagne and chocolates that night!! Honestly we cannot fault a thing, for us it was perfect, so thank you so much. We just didn't want it to end. The hotel is now a very special place for us both!
A great day!
By Josh and Darren, on 08 Aug 2018Date of Wedding - 27 Jul 2018
It was a pleasure to spend our wedding with you.
We had a great day indeed and everything went very well. The staff made us feel so welcome and looked after us well. In particular, the team set up the tables beautifully with the decorations we provided and handled last minute additions, like the fans, very capably. It was a great day.
Amazing Amazing Amazing!
By Kat & Luke, on 16 Jul 2018Date of Wedding - 13 Jul 2018
We just wanted to write and say a massive THANKYOU to everyone at the hotel who made our day perfect on Friday. I was so relieved that everything went perfect, not one thing went wrong, which i think is pretty amazing! The rooms were amazing, the food was amazing, and we had so many compliments throughout the night, on the food variety and most importantly the quality.
Most importantly the staff on the day were brilliant, especially Emilie and Natalie, the duty managers that day. Emilie was very helpful in the morning and helped to make some adjustments to our layout, which was great as she seemed really busy later on, so we really appreciated her time. Natalie was brilliant, always there when we needed her and sorted anything out that we needed. Mark the barman was brilliant in the evening with helping out sorting out what we needed to clear up etc, and letting us know what the plan was for the next day for collection. We were all set up in plenty of time in the morning and then had plenty of time for getting ready, we were never stressed out at all for the whole day, it all went super smooth. Thank you again and we hope the rest of your weddings at the Spa Hotel this year go as great as ours did!
By Jodie & Steve, on 16 Jul 2018Date of Wedding - 06 Jul 2018
Our wedding day was amazing. The Spa Hotel is so very beautiful. Thank you to staff who were so helpful and especially our coordinator who was there for us every step of the way on the lead up to our day.
Such A Special Day!
By Ela & Tristram, on 22 Jun 2018Date of Wedding - 16 Jun 2018
We all very much enjoyed our special day, everything went so well I could not have hoped for anymore. The staff were amazing, I was overwhelmed by the attention and amount of staff we had. They were absolutely brilliant Natalie and Lorraine were also overseeing the staff they were amazing. We were made up and I know the guests were impressed as well. We are so glad we chose The Spa as our venue.
Best Day of Our Lives!
By Fay & Hugo, on 22 Jun 2018Date of Wedding - 02 Jun 2018
I just wanted to say a big thank you in helping to make our wedding day absolutely perfect! The day couldn’t have gone any better and it was down to you and the hotel staff for making it the best day of our lives ??
From booking the venue a whole year ago it has been a delight to work with the hotel staff from choosing our wedding breakfast to decorations..
The drinks served at the welcome reception were in a perfect location overlooking the stunning grounds and went down very well with our friends and family. Lots of guests commented on how excellent both the canapes and wedding breakfast meal was.
The tables were laid out beautifully and the center pieces exactly as I had hoped. I have to admit I was a little hesitant about having someone else to set up the decorations, but they were done perfectly!
The hotel staff serving the food and drinks were all very welcoming, polite and friendly. Please pass on a special thank you to Reece for all his help on both the Friday and Saturday and overseeing the whole day. He did a fantastic job and ensured everything ran smoothly.