We can't wait to return!
Venue Service
By David and Emma Lyth, on 21 Jun 2018Date of Wedding - 27 May 2018
Both Emma Simon and Emma Smith helped us to plan our Wedding Day. Both were a pleasure to deal with and very approachable especially at wedding open evenings which we often used to ask questions at. Emails were always responded to quickly too.
I don't think we met Alastair beforehand but as soon as we pulled up we were made to feel incredibly welcome and he immediately provided us with a reception drink. He explained how the day would run and took us aside every now and again to explain what was going to happen next - we found this really helpful. We never felt rushed and the room turnaround was handled brilliantly.
All of the staff were so polite and professional. Special thanks to Aaron who gave some words of encouragement to David who left the room to get some fresh air before the speeches!
The food was delicious. Breakfast the next day was also lovely. The new refurbished restaurant is superb!
We look forward to returning to the Grosvenor Pulford in the future.
Thank you, thank you, thank you!
Venue Service
By Andy and Jamie, on 19 Apr 2018Date of Wedding - 31 Mar 2018
From the day Emma Simon took over from the previous wedding coordinator Katherine, she was amazing. The whole day was beyond perfect, in our wildest of dreams it couldn't have gone as well as it did!
Alastair was amazing too. Our family fell in love with him and everyone said how 'on it' he was!
We have been inundated by guests telling us it was literally the best wedding they had ever been to, The food blew everyone away and the service too; Alastair and the Chef were unbelievable!
The turn around and presentation of the room was amazing too. Every time we came in after turn around it was like a totally different room. Everything was perfectly laid out and the room never looked short of perfect.
To say we want to do it all over again is an understatement!
Thank you, thank you, thank you! The day was literally the happiest of our lives.
We will definitely be back to stay MANY times in the hotel -we want to move in!
Perfect!
Venue Service
By Rachel Burney, on 02 May 2018Date of Wedding - 16 Mar 2018
Emma Simon was brilliant throughout the planning. Nothing was any trouble. Emma, Alastair, Aaron and George really made our day. They all welcomed us and made us feel so special for the whole weekend, not just our wedding day. The venue is perfect, the staff are perfect and the food is perfect.
The Hotel is stunning!
Venue Service
By Mrs and Mrs McHugh-Quinn, on 21 Jun 2018Date of Wedding - 09 Mar 2018
Following our showround with Emma Smith, her kind words, courteous manner and information encouraged us to make the right decision to book the Grosvenor for our special day.
Both Emma Simon and Nia Rostron were extremely helpful and courteous in helping us plan our Wedding day. Both had excellent communication and organisational skills.
Alastair made us feel very relaxed on the morning of our Wedding. Throughout our stay Alastair regularly checked in with us to ensure that everything was to our satisfaction.
The Chef was extremely accommodating in regards to special dietary requirements. All our guests were extremely pleased with the standard of food and service.
The Hotel is stunning and has very well kept grounds. All staff are very welcoming and friendly and the Hotel has a very relaxed atmosphere.
Best day ever!
Venue Service
By Ansley and Andy Reid, on 19 Apr 2018Date of Wedding - 03 Mar 2018
The Grosvenor Pulford was the first place we visited. We didn't need to see anywhere else! Emma made everything perfect and easy to organise. Emma was available for questions and helped with everything.
Alastair was well organised and made sure everything ran like clockwork.
The food was fantastic and so was the DJ! He played all the songs we requested.
The function suite was set up perfectly.
Aaron behind the Bar is a credit to the Hotel. Fantastic lad, helpful, good sense of humour and a pleasure to speak to. Nothing was too much trouble for him.
We had the best day ever - made perfect by your amazing staff, especially Emma and Aaron.
Would highly recommend
Venue Service
By Kirstin Macbeth, on 14 Mar 2018Date of Wedding - 02 Mar 2018
We had our wedding party at the Grosvenor Pulford on 2nd March after getting married in Canada in February and it was brilliant. In the lead up to the event it became apparent that there would be building work going on at the Hotel on our day. However, they went above and beyond particularly Nia to put us at ease and still make our party extra special. On the day the staff were excellent especially Alastair and the room looked amazing, as was the food. We stayed for 2 nights in room 51 which was fabulous and also used the Spa for treatments. Again, the Spa staff were excellent and made us feel so special. We would highly recommend the hotel for a Wedding.
Fabulous day!
Venue Service
By Laura and Andrew Farragher, on 01 Mar 2018Date of Wedding - 10 Dec 2017
Just a fabulous day all round! Rooms were amazing, the meal in Nelson's Bar the night before was lovely and the service was excellent! Alastair made the whole day go smoothly, stress free and the attention to detail was excellent!
Phenomenal!
Venue Service
By Callum and Cally Vass, on 26 Oct 2017Date of Wedding - 01 Sep 2017
Emma was fantastic - cannot speak highly enough of her! We are a pretty disorganised couple so she had a challenge on her hands. But she was so helpful and made the planning of the wedding so much easier!
Alastair was an absolute diamond. He was so attentive and friendly - all the guests thought he was great as well. To keep the day running smoothly with a room full of 'jocks' - he needs a medal.
The food was phenomenal. There were some fussy eaters at the wedding and they all cleared their plates!
The waiters and waitresses were bang on - the food arrived so quickly and still hot. We really appreciated that. The bar staff were also fantastic-I don't know how much whisky they had to pour but they did a great job!
The function Suite looked absolutely beautiful and so far beyond what I ever imagined.
The DJ was a great guy and played a cracking line up - the dance floor was hardly ever empty!
Our dream!
Venue Service
By Dawn and Darren Lloyd, on 26 Oct 2017Date of Wedding - 06 Aug 2017
Our dream as parents of the Bride was to give our daughter the day that she had wished for and the staff at the Grosvenor Pulford certainly delivered that. Their professionalism, expertise, organisational and customer service skills cannot be faulted.
As parents of the Bride, we were quite emotional at times and nervous about the flow of the day and all that goes with it, but again your highly competent staff were so reassuring, putting us at ease throughout the whole day and evening.
Amazing staff
Venue Service
By Louise and Nigel Goldsmith, on 15 Jun 2017Date of Wedding - 13 May 2017
Emma Simon, Wedding coordinator was extremely efficient, professional and attentive throughout the whole process. An absolute credit to the Hotel. She made everything seem so smooth. Nothing at all was too much trouble and she always responded to emails on the same day. Again, Alastair is a credit to the Hotel. He helped the day go without a hitch! Everyone commented on the standard of food, the good food portions and taste. We even had 'HAPPY BIRTHDAY' written on the dessert plates for Nigel and 2 guests, it went down a treat!
Brilliant!
Venue Service
By Adina Rutter, on 14 Jun 2017Date of Wedding - 11 May 2017
Emma Smith did brilliantly and was lovely, helping us to plan our Wedding day. On the day itself Alastair was brilliant too and we cannot commend him enough. The DJ (Simon) was ace! Very helpful and went above and beyond to accommodate our requests. Special thanks to Jade too, in Reception. You have it down to a tee. Thank you for keeping the high standards and doing a brilliant job!
Amazing!
Venue Service
By Mr and Mrs Mayers, on 15 May 2017Date of Wedding - 08 Apr 2017
Maurice showed us around the venue and made us feel very welcome. He was massively enthusiastic and funny! Katherine and Emma helped plan the big day and were both helpful and accommodating - nothing was too much trouble for them. We had an amazing day and our thanks go to ALL of the staff.