Would highly recommend
By Kirstin Macbeth, on 14 Mar 2018Date of Wedding - 02 Mar 2018
We had our wedding party at the Grosvenor Pulford on 2nd March after getting married in Canada in February and it was brilliant. In the lead up to the event it became apparent that there would be building work going on at the Hotel on our day. However, they went above and beyond particularly Nia to put us at ease and still make our party extra special. On the day the staff were excellent especially Alastair and the room looked amazing, as was the food. We stayed for 2 nights in room 51 which was fabulous and also used the Spa for treatments. Again, the Spa staff were excellent and made us feel so special. We would highly recommend the hotel for a Wedding.
By Laura and Andrew Farragher, on 01 Mar 2018Date of Wedding - 10 Dec 2017
Just a fabulous day all round! Rooms were amazing, the meal in Nelson's Bar the night before was lovely and the service was excellent! Alastair made the whole day go smoothly, stress free and the attention to detail was excellent!
By Callum and Cally Vass, on 26 Oct 2017Date of Wedding - 01 Sep 2017
Emma was fantastic - cannot speak highly enough of her! We are a pretty disorganised couple so she had a challenge on her hands. But she was so helpful and made the planning of the wedding so much easier!
Alastair was an absolute diamond. He was so attentive and friendly - all the guests thought he was great as well. To keep the day running smoothly with a room full of 'jocks' - he needs a medal.
The food was phenomenal. There were some fussy eaters at the wedding and they all cleared their plates!
The waiters and waitresses were bang on - the food arrived so quickly and still hot. We really appreciated that. The bar staff were also fantastic-I don't know how much whisky they had to pour but they did a great job!
The function Suite looked absolutely beautiful and so far beyond what I ever imagined.
The DJ was a great guy and played a cracking line up - the dance floor was hardly ever empty!
By Dawn and Darren Lloyd, on 26 Oct 2017Date of Wedding - 06 Aug 2017
Our dream as parents of the Bride was to give our daughter the day that she had wished for and the staff at the Grosvenor Pulford certainly delivered that. Their professionalism, expertise, organisational and customer service skills cannot be faulted.
As parents of the Bride, we were quite emotional at times and nervous about the flow of the day and all that goes with it, but again your highly competent staff were so reassuring, putting us at ease throughout the whole day and evening.
By Louise and Nigel Goldsmith, on 15 Jun 2017Date of Wedding - 13 May 2017
Emma Simon, Wedding coordinator was extremely efficient, professional and attentive throughout the whole process. An absolute credit to the Hotel. She made everything seem so smooth. Nothing at all was too much trouble and she always responded to emails on the same day. Again, Alastair is a credit to the Hotel. He helped the day go without a hitch! Everyone commented on the standard of food, the good food portions and taste. We even had 'HAPPY BIRTHDAY' written on the dessert plates for Nigel and 2 guests, it went down a treat!
By Adina Rutter, on 14 Jun 2017Date of Wedding - 11 May 2017
Emma Smith did brilliantly and was lovely, helping us to plan our Wedding day. On the day itself Alastair was brilliant too and we cannot commend him enough. The DJ (Simon) was ace! Very helpful and went above and beyond to accommodate our requests. Special thanks to Jade too, in Reception. You have it down to a tee. Thank you for keeping the high standards and doing a brilliant job!
By Mr and Mrs Mayers, on 15 May 2017Date of Wedding - 08 Apr 2017
Maurice showed us around the venue and made us feel very welcome. He was massively enthusiastic and funny! Katherine and Emma helped plan the big day and were both helpful and accommodating - nothing was too much trouble for them. We had an amazing day and our thanks go to ALL of the staff.
By Natalie and Kate Beer, on 15 May 2017Date of Wedding - 24 Mar 2017
We visited the Hotel for a birthday celebration, loved the Hotel so much due to the amazing staff and booked our wedding as a result! Emma was fantastic, helpful, courteous and very professional throughout. The Master of Ceremonies on the day was fantastic too. The food was out of this world - massive thank you to the Chef! I work in customer service and your team far exceeded my expectations. You've impressed our guests that much that they are all looking to come back to stay for weekend breaks.
By Mr & Mrs Lloyd, on 06 Feb 2017Date of Wedding - 02 Sep 2016
We booked our wedding on the day we viewed the Hotel. We fell in love with it. Katherine was brilliant and answered our endless emails efficiently on the run up to the day. On the day itself Alastair was very welcoming from the minute we arrived in our wedding car. He made everything run to perfection. We felt like royalty from the minute we arrived the night before until we checked out 2 days later! All guests commented on how lovely the food was. The children, vegetarians and fussy adult (!) all had individual meals made for them on the day. Perfect venue, perfect staff. Would 100% recommend it!
By Clare-Anne & Declan Fielding, on 06 Feb 2017Date of Wedding - 18 Aug 2016
We found Katherine to be professional and knowledgeable however more importantly she made us feel welcome, at ease and nothing was too much trouble.She made us feel like friends, not just clients. The fact that we will miss our pre-wedding meetings exemplifies how outstanding she is in her role as wedding coordinator. Michael Roberts was also extremely attentive to our needs. He even offered to entertain our young nephew to allow his parents to watch our first dance! The function suite looked amazing and super exceeded our expectations. Not only did we enter the room with gasps of WOW (!) - our guests were also blown away by the way the room was set up.
By Anna & Daniel Phillips, on 23 Jun 2016
Maurice was so helpful & friendly, as was Alastair and Katherine was very calming especially while waiting to go in to the ceremony....All the food was served quickly & hot. Brilliant quality....The DJ was very attentive and played all the music we asked for. ..We had a fabulous wedding and loved every second of it.
Exactly what we were looking for
By Mr & Mrs Eager, on 23 Jun 2016
We both loved this venue. Gail never tried to oversell it, the venue spoke for itself. We instantly felt a calm and relaxing atmosphere and this is exactly what we were looking for...We visited the Hotel a lot on the build up to our wedding and every time we did the professionalism of all the staff was exceptional. Nothing was ever a problem....All of our guests could not believe what a beautiful venue it was. The service from the Hotel went above and beyond our expectations.