Bad service
Venue Service
By Liz McDemott, on 12 Oct 2018Date of Wedding - 06 Oct 2018
I was a guest at a wedding here and from start to finish it was badly organised. From being short staffed and disorganised to bad food and very overpriced drinks
Nothing was too much trouble
Venue Service
By Jane Wheeler Mother of the Bride, on 02 Oct 2018Date of Wedding - 29 Sep 2018
Hi Stacey
Just wanted to formally thank you for your hard work and effort in the organisation of Sarah and Andrew's Wedding on Saturday.
Everyone loved the venue, the food and the drink. Everything went without a hitch on the day, which was fantastic!
The staff were great and any requests were met with a smile and 'certainly' - nothing was too much trouble.
You have a great team at the hotel, so please pass on my thanks to everyone else involved.
Best wishes
Jane
Venue Service
By Michael Ward FOB, on 04 Sep 2018Date of Wedding - 02 Sep 2018
Hi thank you very much for everything - everything went perfectly. Big Thank you again staff were brilliant.
Venue Service
By Rachel Deegan, on 03 Sep 2018Date of Wedding - 25 Aug 2018
My new husband and I got married here on 25th Aug. Prior the day and the whole weekend we felt really looked after. Special mention to Andrew at concierge and Charlotte, our on the day events manager, for making our day so perfect and going above and beyond their role.
We’ve been to this hotel many times and have always had a fantastic experience here
Venue Service
By Gemma Tucker, on 24 Aug 2018Date of Wedding - 23 Aug 2018
Hi Stacey,
I just want to say a big thank you to you, all the team and staff for making our time with you so lovely. We had a really nice day and everything couldn't have gone more perfect. The food was amazing and the hotel itself is a fantastic place. Everyone has been so attentive and polite which has made our stay more enjoyable.
Thank you for all that you have done.
Kind regards
The new Mr and Mrs Oram
Venue Service
By Maslin and Moore, on 22 Aug 2018Date of Wedding - 18 Aug 2018
We had a great day thank you and thank you for all you have done for us. So many people said it was the best wedding they had been to and how lovely the venue was.
Charlotte was absolutely fab on the day as were the rest of the team.
Venue Service
By Lydia Kingstone, on 14 Jun 2018Date of Wedding - 02 Jun 2018
Stacey was so lovely and helpful in the run up to our wedding, big thanks to her for all our help. Sophie and
her team were also great on the day!
Day went fab thank you!!
Venue Service
By Holden and Regan, on 22 Jun 2018Date of Wedding - 12 May 2018
Hi Stacey
Day went fab thank you!! No one had a bad word to say about anything!! All involved where fab also! Yourself Luke and Sophie. Your characters are so friendly and welcoming which really helps at a stressful but wonderful time.
Thanks for everything
steph xx
We had a magical day
Venue Service
By Johnston and Smith Wedding, on 12 Apr 2018Date of Wedding - 07 Apr 2018
Hi Carrie
Thanks for getting In touch. We received the voucher and card, we were delighted!
We couldn't have planned the wedding without you, you've done such a great job.
We had a magical day but it went so quickly
The staff on the day couldn't have done more for us. Sophie was great but i have to say Fiona was exceptional, she went above and beyond and nothing was too much for her. She's a real credit to the hotel!
Kind regards
It truly was perfect
Venue Service
By Manion and Bennett wedding, on 11 Apr 2018Date of Wedding - 31 Mar 2018
Good evening Jack,
Thank you very much. Apologies for the late reply, we have been rather busy.
We would just like to say thank you, and that the day was absolutely perfect. We were so impressed with everything. Sophie and her team were superb and on the ball, and everything went smoothly and looked amazing.
Thank you all for making our day an unforgettable one, it truly was perfect.
All the best,
Venue Service
By Nathalie Evans, on 07 Feb 2018Date of Wedding - 20 Jan 2018
Sophie from the operations team was outstanding. She met with us the day before the wedding and put all of
our worrying at ease. She was superb with our requests and made the day as amazing as possible. She is a
credit to the team.
We also received amazing feedback from all of our friends and family regarding the food presentation and
the taste of the food itself.
Giving us the option to substitute the wine for beer was probably one of the best decisions we made so the
fact that Katie made this possible meant a lot to us.
Harrison on the bar was amazing with our children and friendly with all of the guests, no matter what request
we had (fake ‘champagne’ for the kids was a god send).
Maria (I think) on reception was so helpful when I needed to resolve a room booking error. Even when I was
phoning on the morning of the wedding, whilst getting ready, she was super helpful and made sure I wasn’t
stressed out over it.
Thank you so much to the whole team at Cotswold Water Park Hotel as they made the day amazing and
stress-free for us as well as all of our guests, who still mention how amazing the day was. It really meant a lot
that our venue cares so much about their couples and their guests.
Dreams do come true
Venue Service
By Kerry Blundy, on 25 Oct 2017Date of Wedding - 21 Oct 2017
We just wanted to say a massive thank you for helping us with the most amazing day ever. We could not be happier with how the day went and how beautiful the rooms were decorated, the staff and yourself were nothing more than wonderful. Even seeing you peep through the door before I got married lifted me.
It was the most amazing day, we had an amazing time, can we say a special thank you to kelsie, she was so lovely throughout service and was increasingly helpful when it came to tidying up, she literally went above and beyond to help us and transfer all she could to our room, she was very thoughtful about how she left our room. That made our day.
So kelsie thank you for helping our day run so smoothly.
Thank you so very much, can’t wait to see the amazing photos.
Thanks for making my dreams come true