A Day To Remember!
Venue Service
By Mr and Mrs Bridges, on 30 Mar 2018Date of Wedding - 10 Mar 2018
The Team at Channels were Fantastic! Nothing was too much trouble and our day was perfect from start to finish. Can't thank you all enough. We have had so many compliments on our Special Day and so many on the Venue. Special mention to Emma and David who worked tirelessly throughout the day to make it the success it was. Can't wait to visit again.
Lovely venue, bad communication
Venue Service
By MR & Mrs B, on 24 May 2017Date of Wedding - 01 May 2017
Held my wedding here on 1st May, and although I had a fantastic day and the venue is beautiful, the memories I have are from the work we put in ourselves, and from the guests that attended.
Communication prior to the day was very poor. Very short and impersonal emails, our last email took 12 days for a reply. After our (15 minute) final appointment, additional costs tried to be applied. Even with written proof of what was agreed prior, we had to compromise. We had issues with a few members of staff prior to the wedding and it was escalated to the GM, who told us that they had no record of an entire meeting that we had with them in January.
I am a wedding co-ordinator myself and I always thought I would have a great rapport with my venue, but unfortunately they have not been interested at all which is very sad. As I said, the venue is beautiful but be prepared to be on your own communication wise. I would, however, like to thank David for being there with us on the day. He stuck by us and told us exactly what was happening and when.
Daughter married at Channels 24.08.16
Venue Service
By Paul Clarke, on 26 Aug 2016Date of Wedding - 24 Aug 2016
Brilliant day. All staff so friendly, helpful and hardworking. Barn, food and venue brilliant. Can't thank them enough. Would recommend to anyone.
Staff let us down
Venue Service
By Liz Taylor, on 05 Jun 2016
Very pretty set-up and food itself was good. However, food ran short - two tables severely limited. Staff forgot to serve dessert and left it on the supper table. It took months to get a polite response, by which time they said it was too late to sort and gave us a miserable £200. When I think of my daughter's wedding, this is what gets in the way of good memories.
Amazing
Venue Service
By Sarah & Neil, on 16 Jan 2009
We got married at Channels in May 08 and it was fantastic. The venue was beautiful and the staff could not have been better. All my guests commented on how good the food was. The lodge was also very nice.
Fantastic service and venue! Would recommend.
Venue Service
By Nicola and Paul Aug 07, on 17 Feb 2008
We got married at Channels in August 07 and had a truly wonderful wedding. It was a fantastic venue, great views and locations for photos. Wonderful service from before the day, during the day and afterwards. Could not fault anything. Highly recommended.
A perfect venue for a perfect wedding, thank you
Venue Service
By Kate & Jack, on 17 Oct 2006
Paul and the team were fantastic right from the start. Our day couldn''t have been better, it was wonderful and we couldn''t have asked for more.
The venue, staff, service and food were exceptional so thank you to everyone for making it perfect for us - David had everything under control so we could just relax and enjoy our day. Also a huge thank you to Simon & Sarah at Channels Lodge Hotel for their fantastic on-site accommodation - it truly was the icing on the cake!
Lovely Venue
Venue Service
By Anna, on 01 Oct 2006
We attended a wedding here in Sep 2006. The room was gorgeous - a bit of a strange layout but very well kept with new furniture and a bar in the room. There was also a lovely patio area and room for buffet. The food was very good - hot and fresh. The staff did anything to help you - you just had to ask. All in all we were really impressed and thought it was a gorgeous venue.