The ladies here were so lovely and really helped me. I was on a bit of a budget so selected to try from their sale room. They had such a great choice and they were so patient with me, allowing me to try all the different dress styles to help me choose. I ended up buying the very first dress I tried on! They stored it for me at the shop the whole time and arranged my alterations in the time frame they had advised initially. Everything went like clockwork! Dream dress from some wonderful ladies!

Isn’t one of the best parts of wedding planning wedding dress trying? Yes, that’s what I thought too until I bought my wedding dress from here and it turned into nothing but a nightmare.
I had tried different dresses on at other shops, and I still hadn’t found ‘the one’. I came across the award winning Wedding Belles and decided to book an appointment here. I took my mum with me for this special occasion and Val was our assistant, after taking and trying a mix of ‘sample’ dresses and new dresses, I spotted a wedding dress that was beautiful, it caught my eye and I tried it on, I finally got that feeling straight away and I knew it was my dress.
Now the wedding dress I tried was a sample dress meaning a new one wouldn’t be ordered and on my wedding day I’d be wearing that dress, but upon inspecting the dress with a fine tooth comb it was practically perfect. The dress required a new zip, but Val assured me that in plenty of time for my dress fittings the zip would be fixed. Meaning my dress would be perfect!
Dress purchased in February 2024 for my September 2025 wedding.
Left my wedding dress to be cared for by Wedding Belles as they promise and around July 2025 I’d commence my fittings.
August 2025 I was super excited, I was about to try my wedding dress on ahead of my wedding in 6 weeks time and I was over a stone lighter in weight who wouldn’t be excited…
Arrived at the shop, where they were expecting me. I was sat down and told to wait for a minute. Several minutes passed and then came the look of panic- I was asked numerous times ‘when is your wedding again’ ’what number dress fitting is this’ ‘we can’t find your dress’.
The seamstress, Hannah, who is there for alterations- I’d like to say quite clearly CANNOT BE FAULTED, and she tried to find my wedding dress. It turns out my dress had gone for the zip repair, and not been returned yet?? Not sure why Wedding Belles didn’t realise a Brides wedding dress wasn’t in the shop when they look after them ever so well, but without apology was told nothing could be done on that day I’d have to come back.
I booked with Hannah for 3 weeks later (work and family commitments) but was reassured that all would be well.
I returned for my fitting (finally) and waiting for me was what can only be described as a bag of rags. That can’t be my dress? Only it was, and I was told to step into it so we could start the alterations. I felt sick to my stomach, the dress I was wearing was filthy, stained, marked, disgusting. Even Hannah commented how surprised she was someone bought this dress!!
Angie (another assistant) came to see how it was going, when informed of the state of the dress Angie totally dismissed all that we were saying and even stuck her hand in my mum’s face before marching out of the room.
I was told I had ‘bought the dress like that’. I absolutely hadn’t, and I have the photographs from the day in February 2024 when I first tried it on. It was like a different dress.
Hannah brought into the room a dress similar to my chosen dress but had some differences and said I could try it on and see how I felt- I had 3 weeks until my wedding!
Hannah made my fitting work out, she found me a dress I could wear on my wedding day, and she made sure every alteration was done with plenty of time to spare.
Customer service from Wedding Belles… none existent.
When I went for my final fitting- I’d been palmed off with a veil that wasn’t even mine, could we find my veil?? Eventually Hannah saved the day again when she did find my veil, screwed up in a ball so tight and shoved in a tiny box. But at this point I finally had a dress and veil and I just needed to make it through one more visit to this shop.
On the day I collected my dress, I felt physically sick, my dress was hung, didn’t look like an awful lot of effort had gone into steaming it or spot cleaning it, Val tried to help, but when another customer walked in the shop she couldn’t get rid of us quick enough. Thankfully my mum was able to make sure my dress and veil were perfect.
This may be a long read, but I want to make sure nobody suffers the same stressful, shocking, awful experience that I have. I’m 3 weeks past my wedding day now, I had a dress and my day was magical, but I haven’t had a single apology from Wedding Belles, nobody has reached out to see how I am and explain why my original dress was in such a sorry state. I don’t want another bride to go through what I did at Wedding Belles- save yourselves the stress and worry. My wedding dress buying experience was ruined by this apparently award winning boutique, do not let yours be ruined too!!!

As most brides-to-be are aware, the amount of times you search ‘wedding dress’ on your phone facebook just begins to suggest wedding dress shops to you up and down the UK! Wedding Belles popped up on my best friends Mums facebook, and was roughly an hours drive away. We decided we may aswell just book an app and drive down, with nothing to lose after exhausting all our local boutiques.
We arrived at 11am and met with Angie, who from the second we walked in the shop was attentive and put the wedding party at ease. Sometimes you can feel like you’re being watched by staff, and cant just freely have a feel for the dresses, but Angie was too busy pulling together her own selection to recommend based on my Brides specifics. Once we had selected about 5/6 initial dresses, she settles us in a different room with a glass of fizz and our bride began trying on different dresses. There was such an ease and honesty about Angie’s professional opinion —no fake ‘That looks amazing on you’ when she may of in fact looked like a sausage skinned up! There was no rushing,and I think in the end the bride tried on probably around 10-12 dresses, with 2 absolute top contenders, both reasonably priced, and during october had 10% discount! Once my friend had picked ‘The One’, it was a seamless experience regarding pricing and explaining T’s&C’s, with Angie explaining the next steps and timeline for the dress. Would recommend to future brides, the shop is very easy to find just off the motorway, set in a beautiful old ex police station.

Thanks to all the girls at Wedding Belles for their support and dedication at making me feel at ease from day 1 of walking into the boutique, making an anxious older bride feel like a bride. You magiced my dress out of thin air when I was ready to give up and everyone commented on it, I loved it and would still pick the same again now x