A perfect day!
By Mr & Mrs Good, on 15 Aug 2019Date of Wedding - 10 Aug 2019
Kelly, I just want to start by thanking you for the support you shown through the build up to our big day. You were great!! Thank you for our card that you left in our room for us that was a kind and thoughtful thing to do. Our day was perfect, the room was amazing when we walked in, we were blown away it was everything and more than we ever imagined!! Your team were great from start to finish, the food was excellent and nothing was to much trouble for the staff that were working with us that night!! I would like to give extra thanks to Glynis (sorry if I got her name wrong). What a lovely lady to have as part of your team, so friendly and welcoming, she is a credit to the Village!! I also want to give extra thanks to the gentleman that looked after our needs for most of the night till he finished, I didn't get his name properly sorry ( he was the Indian man)!! You couldn't wish for a nicer person, looked after and delivered all our needed, friendly, polite and nothing was to much, again credit to the Village. Everything was great I can't fault anything Kelly, our wedding was perfect and it's thanks to yourself, your team and the Village Hotel for playing a massive part in our day. My Husband & I will be forever grateful for all that was done in making our special day one to remember and making the most amazing memories that will never be forgot. Thank you again.
Kind regards Mr & Mrs Good x
By Mr & Mrs Marsh, on 21 Jul 2019Date of Wedding - 13 Jul 2019
Deb was in tears from start to finish! Of happiness ??
We had a fabulous time helping prep and then going through the day.
All the guests heaped praise on all the staff who were friendly but still professional. The food was excellent (not a word I use much) the service even better. The photographer Dave made life easy, as did Ian the DJ ( he doesn't have a copy of our play list does he?).
Special thanks to Jo, Kevin and last but by no means least hero of the day Glynis.
All involved from the first call with you, down the process of building the day to getting the finances right for us, you were great and the whole experience was more than we could have hoped. Debs smile hasn't stopped and nor has Deb talking like an excited 10 year old.
You guys made her day thereby making mine thank you so much.
Mr & Mrs Marsh
By Mr & Mrs Griffiths, on 27 May 2019Date of Wedding - 02 Feb 2019
I would just like to thank all the members of staff involved in our wedding last night. It was honestly the best day of my life. You all made it run so smoothly and nothing was too much trouble.
Me and my husband can not thank you all enough. You are all so caring and attentive to our needs and our guests. I just csnt thank you all enough.
Thank you for everything
By Mr & Mrs Hockill, on 24 Oct 2018Date of Wedding - 19 Oct 2018
I would just like to praise the village hotel,Walsall for everything they done for us at our wedding.
From the first meeting with Kelly we knew we had made the right decision on choosing the venue. Kelly made the process and planning easy for myself by taking all the hard work and stress off me.
On the day everything was perfect. Glynis and her staff were accomodating to everything we asked as well as friendly and polite to our guests.
The venue was decorated beautifully and the food was exquisite.
The complimentary room was stunning.
All of our guests were complimentary about every aspect of the day.
Thank you again
Thank you all
By Vicky Carter & Gary Taylor, on 07 Jun 2018Date of Wedding - 02 Jun 2018
We are both good thank you.
We had an amazing day Saturday thanks to you, Glenys and your staff.
The day went without any issues we could not have asked for a better day so we would like to say a massive thank you to you all
By Mr &mrs hicken, on 10 Apr 2018Date of Wedding - 31 Mar 2018
From start to finish Kelly was fantastic! Any questions were always answered. Any help we required from Kelly, was always given without any trouble. The day of our wedding was without a doubt, perfect. The staff at the village hotel were so lovely, helpful and did there job perfectly. Couldn’t fault anyone or anything! On our wedding day, we were always kept up to date with what was happening and when. I honestly couldn’t of pictured such a perfect day without the help of the hotel. Nothing was too much trouble for anyone! Thank you so much.
A great day
By Stephen French, on 05 Apr 2018Date of Wedding - 20 Jan 2018
The day was perfect, we both really enjoyed the day. You and your colleagues were brilliant. Everything was taken care of, we didnt have to do a thing. Glenys was so calming and brilliant just like a fab big sister. In fact all the staff were brilliant. All of our guests loved the room and were so impressed by the service provided by you and your colleagues. Sorry we didnt get to see you before you left and thank you for your card. You made the whole process so easy. A big heartfelt thank you from Lisa and I. Also Liam and Matt were so brilliant. Please thank all of them on our behalf. The only slight thing was the beef was undercooked, I thought we asked for medium to well done. It was closer to medium to rare, so lisa left hers as she likes it cooked more. But other than that it was a fantastic day THANK YOU . We both feel like weve known you for ages.
Thank you so much
By Jessica Humphries, on 05 Apr 2018Date of Wedding - 05 Jan 2018
Me and Lucy just want to thank you for everything you did for us both you gave us the most amazing day. Your an absolute asset to the village and your team were also fantastic. Thank you all so much. X
By Emma Butler, on 05 Apr 2018Date of Wedding - 04 Nov 2017
Hi Kelly. We wanted to come in and say a personal thank you to all the staff on our wedding day but we have both been so busy with work and getting things ready for the baby, so could you please pass on a huge thank you to the lady who was in charge on the day time we think her name was sue. She was amazing and couldn't do enough for us. And a very special thank you to Matt who ran things on the night as he went beyond our expectations. He deserves a special mention as he knows how stressed I was with my nan "moaning" for a cup of tea so he set up a tea/coffee station for us which everyone complimented. He truly was amazing and eased my stresses. He is a fantastic man and made our evening so special.
You really are an amazing team and we can't thank you enough for all your hard work. We will always remember everything you all did for us, one last thing...big compliments to the chef, our food was amazing day and night. We received lots of compliments.
By Sinead Tester, on 05 Apr 2018Date of Wedding - 20 Oct 2017
Our wedding was everything we expected it to be the staff including yourself were amazing and we are grateful for everything you guys did for us before and during the day.
Food was amazing everything went to plan and we were checked on every detail needed to make sure it all went to plan
Again thank you all for your time and effort for our special day
By Kayleigh Westwood, on 12 Apr 2018Date of Wedding - 23 Sep 2017
I just wanted to say thank you for the lovely card and for your assistance with the reception.
Everybody was very attentive, friendly and provided great customer service from the get go.
Having help to finalise the setup and taking care of myself and my guests on the evening, I cannot fault your team.
Once again, thank you to the Village Hotel and staff for hosting such a perfect wedding reception.
Kayleigh and Lee Westwood
By Rebecca Handley, on 05 Apr 2018Date of Wedding - 05 Aug 2017
I would just like to thank you and the staff that worked on that day
Everything went perfect and both Julie and kay was amazing at they're jobs.
Everybody commented on how nice the food was and also the room set up was beautiful that liv done.
I have a card for you that I will pass onto to my mom to give to you.
Becky and Jason xxx