East Sussex National Reviews

Reviews
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Quality of the service 4.9 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 4.7 out of 5 rating
Badges






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Featured
Jamie Sent on 08/05/20254.6 out of 5 rating-
Quality of the service 5 out of 5 rating
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Response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
An Unforgettable Wedding at East Sussex National – Thanks to Rachel and the Amazing Team!
We recently had our wedding at East Sussex National, and we couldn’t have asked for a more perfect experience. From start to finish, Rachel was absolutely incredible. Her professionalism, attention to detail, and calm, caring nature made the entire day stress-free and enjoyable.
The venue was stunning, the service impeccable, and everything ran so smoothly on the day thanks to Rachel and the amazing staff. Our guests were blown away by the food, the setting, and the overall atmosphere. We received so many compliments about how well-organized and beautiful everything was.
We also had several out-of-town guests stay at the hotel, and they all spoke highly of the accommodations and hospitality.
Rachel and the entire team went above and beyond to make our wedding day unforgettable. We’re so thankful to have chosen East Sussex National and would recommend it to any couple looking for a top-tier venue with exceptional service.We recently had our wedding at East Sussex National, and we couldn’t have asked for a more perfect experience. From start to finish, Rachel was absolutely incredible. Her professionalism, attention to detail, and calm, caring nature made the entire day stress-free and enjoyable.
The venue was stunning, the service impeccable, and everything ran so smoothly on the day thanks to Rachel and the amazing staff. Our guests were blown away by the food, the setting, and the overall atmosphere. We received so many compliments about how well-organized and beautiful everything was.
We also had several out-of-town guests stay at the hotel, and they all spoke highly of the accommodations and hospitality.
Rachel and the entire team went above and beyond to make our wedding day unforgettable. We’re so thankful to have chosen East Sussex National and would recommend it to any couple looking for a top-tier venue with exceptional service.East Sussex National's reply:
Dear Jamie & Molly,
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
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Brandon Sent on 10/06/20254.2 out of 5 rating
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Quality of the service 4 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 3 out of 5 rating
Wedding May 2025
We chose East Sussex National for our wedding after visiting due to the beautiful grounds and affordability for the amount of friends and family we wished to celebrate with.
The lead up to the wedding was good, we had a few bumps along the way as we found a lack of flexibility in some areas.
They could be slightly more accommodating during our visits, we were offered fruit juice but were not offered an alcoholic drink on the house which seemed slightly strange with how much we were spending.
In terms of the wedding day, Rachel the manager was extremely helpful and helped us with whatever we needed!
We had a wonderful day and enjoyed celebrating with all our loved ones.
The rooms at ESN have been upgraded and that was a lovely plus, we had a beautiful luxury suite with late check out! This suite was used for the bridal party to get ready in the morning, with ample space it was perfect!
Thank you to the ESN team!
We chose East Sussex National for our wedding after visiting due to the beautiful grounds and affordability for the amount of friends and family we wished to celebrate with.
The lead up to the wedding was good, we had a few bumps along the way as we found a lack of flexibility in some areas.
They could be slightly more accommodating during our visits, we were offered fruit juice but were not offered an alcoholic drink on the house which seemed slightly strange with how much we were spending.
In terms of the wedding day, Rachel the manager was extremely helpful and helped us with whatever we needed!
We had a wonderful day and enjoyed celebrating with all our loved ones.
The rooms at ESN have been upgraded and that was a lovely plus, we had a beautiful luxury suite with late check out! This suite was used for the bridal party to get ready in the morning, with ample space it was perfect!
Thank you to the ESN team!
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Quality of the service
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Joanna Sent on 15/04/20254.8 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 4 out of 5 rating
Wedding Day
We had a fantastic experience from start to finish at the ESN planning our wedding! Tracey was incredibly warm and friendly and really quick to respond to any queries we had in the planning of the wedding. On the day Rachel who looked after us for the day was also fantastic! She organised the running of the day really well, always keeping the bride and groom well informed about what came next and checking on our wellbeing at all points of the day. And also made suggestions about photography and worked tirelessly to keep everything running smoothly. She also had a trainee with her on placement who was great too, checking in on me before the day started to check if I needed anything. Rose petals in the room afterwards with towel art, a complimentary late check out too. Everything was fantastic!
Only things we might improve would be a little more clarity about booking the rooms under the special code for the wedding as we seemed to miss this. Also assurances that kids would be able to swim at the designated times advertised as this was a big reason to choose ESN as our venue as we had families attending who wanted to use the pool with their kids.
Otherwise everything was perfect! Thank you for the most special of experiences. It was also very reasonably priced too. Food was very good and the evening buffet was enormous!!
We had a fantastic experience from start to finish at the ESN planning our wedding! Tracey was incredibly warm and friendly and really quick to respond to any queries we had in the planning of the wedding. On the day Rachel who looked after us for the day was also fantastic! She organised the running of the day really well, always keeping the bride and groom well informed about what came next and checking on our wellbeing at all points of the day. And also made suggestions about photography and worked tirelessly to keep everything running smoothly. She also had a trainee with her on placement who was great too, checking in on me before the day started to check if I needed anything. Rose petals in the room afterwards with towel art, a complimentary late check out too. Everything was fantastic!
Only things we might improve would be a little more clarity about booking the rooms under the special code for the wedding as we seemed to miss this. Also assurances that kids would be able to swim at the designated times advertised as this was a big reason to choose ESN as our venue as we had families attending who wanted to use the pool with their kids.
Otherwise everything was perfect! Thank you for the most special of experiences. It was also very reasonably priced too. Food was very good and the evening buffet was enormous!!
East Sussex National's reply:
Dear Shaun & Joanna
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
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Ryan Sent on 09/11/20244.8 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 4 out of 5 rating
November wedding
Incredibly professional and reliable. Communication was great, taking us through every detail. On the day our coordinator was incredible, kept everything running smoothly and handled all our requests promptly. As the weather was good we even got to have photos taken out on the golf course.Incredibly professional and reliable. Communication was great, taking us through every detail. On the day our coordinator was incredible, kept everything running smoothly and handled all our requests promptly. As the weather was good we even got to have photos taken out on the golf course.East Sussex National's reply:
Dear Ryan & Rhyssa,
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
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Fathom Sent on 08/11/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
October wedding 2024
We had our wedding at the ESN this October and found it so easy and straight forward to organise thanks to the lovely staff at the hotel!
We had our whole wedding catered for there and they sorted everything for us even giving us name of decorators near us etc.
Throughout the day everyone was so helpful and courteous helping solve any issue that could pop up, nothing was too much trouble!
If I was getting married again I’d definitely go to them again but hopefully won’t need to.
We had our wedding at the ESN this October and found it so easy and straight forward to organise thanks to the lovely staff at the hotel!
We had our whole wedding catered for there and they sorted everything for us even giving us name of decorators near us etc.
Throughout the day everyone was so helpful and courteous helping solve any issue that could pop up, nothing was too much trouble!
If I was getting married again I’d definitely go to them again but hopefully won’t need to.
East Sussex National's reply:
Dear Fathom & Sidney,
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
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Lyn P. Sent on 10/11/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Small wedding
During the booking process, which was a couple of months before the date. the communication was very good and nothing seemed too much trouble. Suggestions were made to us that really helped with the planning of our day. As the venue has hosted many weddings, we were grateful for any guidance.
The day went very well and all the staff were very professional and kind. We would recommend the venue to other couples but, as ours was very small, we can just recommend based on our experience. It was so lovely to have so much help to make the day special, which it was!During the booking process, which was a couple of months before the date. the communication was very good and nothing seemed too much trouble. Suggestions were made to us that really helped with the planning of our day. As the venue has hosted many weddings, we were grateful for any guidance.
The day went very well and all the staff were very professional and kind. We would recommend the venue to other couples but, as ours was very small, we can just recommend based on our experience. It was so lovely to have so much help to make the day special, which it was!East Sussex National's reply:
Dear Nick & Lyn,
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
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Jasmine Sent on 05/11/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Dream day💕
Our wedding was absolutely wonderful, the events team was amazing and was super helpful from start of planning all the way to the end of the day.
We had Tracey as our lead coordinator and then Anu on the day who was our star and help organize ourselves and the guests to be on time and do what we wanted to do.
The young boys who drove the golf carts for use to take pictures and served dinner later on was very friendly and made us at ease, had lovely conversations with them throughout the day.
The bridal suite was absolutely stunning , so much room and opportunity to get ready and have pictures. The view was stunning from the room and function rooms , we managed to see the deer on the wedding day.
The function rooms had so much potential and space , we managed to use most of it. Couldn't fault it really.
Great choices of food, where we could get married , photo opportunities, you name it!
Wish I could relive our wedding day again , it ran so smoothly and everyone was so helpful. We definitely recommend this venue , they are very open to new ideas and are always happy to help you in whatever way possible.
Thank you East Sussex National 💕Our wedding was absolutely wonderful, the events team was amazing and was super helpful from start of planning all the way to the end of the day.
We had Tracey as our lead coordinator and then Anu on the day who was our star and help organize ourselves and the guests to be on time and do what we wanted to do.
The young boys who drove the golf carts for use to take pictures and served dinner later on was very friendly and made us at ease, had lovely conversations with them throughout the day.
The bridal suite was absolutely stunning , so much room and opportunity to get ready and have pictures. The view was stunning from the room and function rooms , we managed to see the deer on the wedding day.
The function rooms had so much potential and space , we managed to use most of it. Couldn't fault it really.
Great choices of food, where we could get married , photo opportunities, you name it!
Wish I could relive our wedding day again , it ran so smoothly and everyone was so helpful. We definitely recommend this venue , they are very open to new ideas and are always happy to help you in whatever way possible.
Thank you East Sussex National 💕-
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+10 Photos
East Sussex National's reply:
Dear Jasmine & Luke,
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
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Sabah Sent on 27/10/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Venue For An Asian Party!
We were looking for a venue that would allow us to hire a function room and use external caterers for our Asian wedding party. In the South East this is very difficult, however East Sussex National was the perfect fit, and we couldn't believe our luck that we found a venue that had previous experience in holding this kind of event. All elements of a traditional Asian wedding were able to be incorporated including a wedding procession with a dhol drummer.We were looking for a venue that would allow us to hire a function room and use external caterers for our Asian wedding party. In the South East this is very difficult, however East Sussex National was the perfect fit, and we couldn't believe our luck that we found a venue that had previous experience in holding this kind of event. All elements of a traditional Asian wedding were able to be incorporated including a wedding procession with a dhol drummer.East Sussex National's reply:
Dear Sabah,
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
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Louise Sent on 09/10/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect wedding day.
We booked the East Sussex national quite in advance. we had Emily who was our wedding coordinator she was great very helpful.. she unfortunately left. Then we had Tracey who took over and was very helpful. we stayed at the venue the night before I’d booked 2 bridal rooms for me and my bridesmaids. We was very lucky to get to use the new refurbished room which was lovely. The day went smoothly. Rachel was amazing making sure everything run on time and the day was Perfect. Me and my family enjoyed using the spa/swimmimg facilities the next morning aswel. defo would like to return to use that again. Would definitely recommend 🙂We booked the East Sussex national quite in advance. we had Emily who was our wedding coordinator she was great very helpful.. she unfortunately left. Then we had Tracey who took over and was very helpful. we stayed at the venue the night before I’d booked 2 bridal rooms for me and my bridesmaids. We was very lucky to get to use the new refurbished room which was lovely. The day went smoothly. Rachel was amazing making sure everything run on time and the day was Perfect. Me and my family enjoyed using the spa/swimmimg facilities the next morning aswel. defo would like to return to use that again. Would definitely recommend 🙂East Sussex National's reply:
Dear Louise & Steven,
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
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Gabrielle Sent on 14/10/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
We were updated and helped every step, it was perfect!
We were updated and helped every step with the timings and were delighted with the day itself which ran smoothly and efficiently. We had a beautiful day!We were updated and helped every step with the timings and were delighted with the day itself which ran smoothly and efficiently. We had a beautiful day!East Sussex National's reply:
Dear Gabrielle & Mitch,
Thank you so much for your outstanding review of your wedding day at East Sussex National.
We are delighted you had such a special day with us. We feel honoured to be such a big part of your day, and we hope to welcome you back for your anniversary celebrations.
We wish you every happiness in your future together! -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?