Pierremont Hall

M R & M R S D R A P E R

30 / 07 / 22

We had the most amazing day 🤍🤍🤍🤍🤍

We booked Pierremont Hall over two years ago when, due to covid, our first venue went into administration.

The events manager, Leanne, went above and beyond from day one; she listened to our views, kept us in the loop with changes during Lockdown 2.0 and adapted plans when we had to postpone.

The venue itself is beautiful, set in stunning grounds and the interior is newly decorated with a grand chandelier in the lobby over the grand staircase.

All of our guests complimented the venue and its grounds.

Thank you again for everything.

We held our wedding here last month. It was a lovely building for our intimate civil ceremony with a lovely main room for around 50 people. They tried to meet most of what we required and be flexible in their approach. Unfortunately, even considering we had multiple meetings and communications with the venue regarding the order of our day, the timings we discussed were not kept to on the day. We were promised turn over of rooms could definitely happen within certain timeframes, we even allowed extra time for this, yet, the turnover on both occasions happened so late and had taken so long. No one from the venue communicated to us what was happening. I would have given a higher score however I simply cannot as by not keeping to the times previously agreed completely ruined what we wanted for our big day. It meant that we have no photographs of our guests in the hall during the drinks reception, the wedding breakfast started later than intended so we had to pay our caterer for additional staff time, the evening guests had to wait around whilst the day guests were finishing their meal and the DJ couldn't set up and start as early as we planned. To make matters worse, the venue slipped our DJ a note (without our knowledge) to say the music had to finish by 11pm even though we had previously agreed to finish at midnight. Our evening guests travelled for two hours to only have 2 hours with us instead of the planned 4. Organization and communication needs to improve and I would advise Pierremont not to overpromise what they can realistically achieve as it greatly disappoints couples on their wedding day.