Maidens Barn

Maidens Barn were great to start with but as soon as lockdown was announced in March 2020, just before our wedding, they, along with their suppliers were horrible and so unfair to us. All the care and customer service they provided to 'seal the deal' and keep hold of our money, went down the drain. They forced us to postpone our wedding to a date we did not want, refusing outright to refund us our money and also charging us additional for beer that apparently they had purchased. When asked to show us the receipt, the owner, Katherine's response was that it was best i go elsewhere to have our wedding! Isn't it fair to ask for a receipt for something you are charged for? As if having to cancel our wedding wasn't stressful enough, Maiden's Barn, and in particular Katherine and their service providers had made it a living hell for us. After lots of back and forth with the venue, they refunded us our money, however their suppliers refused to do so - which left us with no choice but to postpone with them to December 2020. Come December, situation with Covid doesn't get better and we go through the same malarky again. Managed to get some of our money back but still fighting. Having read CMA and Government guidelines, Maidens Barn, Host Catering, Piano DJ and the florist have all acted unfairly in March and now again in December. CMA guidelines clearly state that if we had to cancel our wedding due to Covid, it is our right to get a full refund including the deposit, but these providers have made their own rules. I have written a formal complaint to CMA but I know this will take time, so I am going public with this. The reason we wanted to cancel in the first place was because of the uncertainty of the situation and we didn't feel comfortable leaving such a huge chunk of our savings with these providers. But they just outright refused and put up a fight to keep OUR money. They have been nothing but unfair and I am going to definitely fight my case. We have the right to demand to get our money back.

We can't thank you enough for making our wedding day on Sunday so so special. The whole day ran so smoothly and looked absolutely beautiful.
We have had various comments from friends about how well it all run and a lot of comments about the Amazing food!
Thank you to Juliet for being so amazing during our wedding breakfast. She spent the whole time going round to various tables making sure all was okay and everyone was enjoying themselves. Everyone loved the food so thank you so much.
Elliot was great the whole evening too. Again he ensured it all run smoothly and was always on hand if we needed anything.

We had the best day ever, thank you so much for going the extra mile on everything.
Wouldn't change a thing! It really was the best day of my life.

Thank you Maidens Barn! We had the most beautiful wedding!!! Everyone loved our wedding! It was the most perfect day, the venue and food, the music was incredible and food!!! Thank you xx

Thank you so much for the most perfect wedding day! We had such an amazing time and we know our guests did too.
You were all so helpful during the planning process and on the day - it was so amazing to know we didn't have to worry about anything!

Thank you so much for making our wedding date so special. We really appreciate all the time and commitment you gave us in the lead up and on the day of our wedding. Our guests all commented on the beautiful venue, the service and amazing food!
We also would like to thank you particularly for helping with the unpredicted health problems, your understanding and flexibility to help accommodate this really did help to make our day run as smoothly as possible.
We would recommend Maidens Barn 100% and could not have chosen a better wedding venue. Your staff are a credit to you and really helped bring that personal touch to our wedding.

Just wanted to say a massive thank you to everyone who mad our wedding such a great event. The day was better than we could have ever hoped for and that was down to you putting in so much care and attention to make everything run smoothly for us. We're so pleased we chose Maidens Barn for our day and it was absolutely perfect for us. All our guests have also been very complimentary and had nothing but high praise for your venue. We just with we could do it all again!

After attending your facility on Saturday for my cousins wedding I would just like to say Thank You it was such a lovely day.
Everybody was so accommodating towards Daisy and her needs she thoroughly enjoyed the day.

The majority of the staff are excellent. The planning and organisation was remotely hassle free, MB have preferred suppliers.

1. Accommodation: There is no food options at the venue, but you can try a local pub. The rooms were clean and well made up and the staff member looking after us was brilliant. In hindsight they not good value. The breakfast consisted of stale croissants, not enough cups/milk + mini cereal. This is what a basic continental breakfast consists of but for rooms starting at £100 a night we should have stayed at the travel lodge, saved about £600 and had a better breakfast.

2. Morning of the wedding: other couples being shown around. Unattended at times, in the accommodation. 1 person pushed the partition to enter the bridal changing room where my wife was getting ready saying “oh we are just looking around”. They even went into the main room.

3. Honeymoon cottage: as point 1, not good value, wedding finishes at 12, you take all of your possessions to the cottage and have to be checked out at 10am, you will probably spend the whole time asleep after your wedding day. £240 with the same breakfast (point 2) overpriced.

4. Morning after: again all of our items and possessions are packed back into a car and then dropped off at the venue. Been easier to leave things in the venue instead of ferrying to and from.
Evening room has been cleared and anything you bought in is dropped/thrown in an outdoor room. Photoboards were bent, items missing. Katherine dropped us off assured us everything was there then disappeared. Bouquet was missing after many email exchanges was posted back to us. Obligations were complete from MB so we had to be gone is the vibe we got.

Sian and I would like to pass a sincere thank you to all of your staff for the work they did on the 28th. We were really impressed with the level of attentiveness and care you all put into the day, it did not go unnoticed and we really were not expecting it. You are really good at what you do and we would be really happy to put a testimonial on any promotional stuff you have. On the day Mercedes, Alex and Elliot and all the others at the bar were fantastic. The venue itself was also fantastic, it worked really well and lots of guests commented on how well it worked as a venue. Many many thanks.
We also want to tell you how much we thought of the catering and their staff. The food was great, with lots of people commenting on the quality of it, the timeliness of the service and the attentiveness of the staff. One of our guests who is a Celiac said she had never been treated so well at a wedding when it came to food. They were also really attentive to us when we were in the middle of the madness. Highly recommend them.
We should also thank you for packing everything down at the end of the night and storing it for us the next day. That was much appreciated.

With sincere appreciation, we send our warm thanks to you. Thank you for such a special day.

We wanted to say a huge thank you for such a beautiful day on Saturday! We couldn't have asked for more from the venue and everyone involved. Carol and Alex did a wonderful job of organising everything with us before the day so thank you. Mercedes was brilliant at the start, kept Jeremy at ease and made sure we all got down the aisle beautifully! Elliot was fantastic, so attentive, friendly, helpful and basically just wonderful at his job! We can't sing his praises enough so thank you so much! Juliet, the food was incredible and you were just so lovely all day! Kept me at ease and looked after all those who needed that little extra care. Thank you for making our day so special. All the bar and catering staff were amazing too! All our guests were raving about the day and we couldn't have done it without you all!!

Thank you all so much for making our wedding day so special. We loved everything about our day. You made us feel so special and at ease throughout the day. Your attention to detail is next to none, we cannot thank you enough. We will most definitely be recommending your venue.

We have been quite busy since the wedding but we wanted to say a huge thank you to everyone at Maidens Barn for an amazing day! We couldn't fault it in anyway and our guests have also commented on how incredibly helpful all the staff were and the day just ran so smoothly. Everyone also loved the food! thank you once again.

We just wanted to say a massive thank you for everything you all done to make our wedding day the best day of our lives. Alex and Mercedes were perfect and so reassuring throughout the whole planning-they laid the room out perfectly and it looked amazing when it all came together. we are so pleased we picked to get married at Maidens Barn it was everything we wanted and more. our family and friends were so impressed with the venue and the whole day! Thank you once again you haver the perfect wedding venue!