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The West Mill Reviews

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Reviews

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  • Quality of the service
    5 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

Hitched Wedding Awards 2023 Winner
Hitched Wedding Awards 2022 Winner
  • Sarah
    Sarah Sent on 27/05/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    A Celebration that felt completely Us!

    From the very beginning, The West Mill just felt different. It had all the atmosphere and character we wanted without losing the warmth or humanity that can sometimes disappear in larger wedding venues. The building itself is stunning, but what really made the experience was the people.

    Jane, our Event Manager, was exceptional throughout. Calm, organised, responsive and endlessly patient, even when we were juggling logistics, table plans, suppliers, family dynamics, paper aeroplanes and the general chaos that comes with trying to bring a very “us” kind of celebration to life. She somehow managed to hold everything together without ever making us feel pressured or like we were just another event in the diary.

    Most importantly, Jane alleviated so much of my anxiety on the day itself. She created the space for us to actually step back, breathe and enjoy the celebration knowing everything was in hand, organised and being quietly managed behind the scenes. That level of trust is priceless on a wedding day, and I honestly can’t overstate how much that meant.

    Jason, the night manager, was also brilliant. Quietly attentive, calm and constantly moving things along behind the scenes without ever intruding on the atmosphere of the day. So much of what ran smoothly clearly did because of the care and professionalism of the team around us.

    The whole team were kind, incredibly good at what they do and always seemed one step ahead. We felt looked after from beginning to end, shielded from any stress behind the scenes and free to actually be present with the people we love.

    What we created at The West Mill didn’t feel like a formula wedding. It felt personal, joyful, relaxed, emotional, slightly chaotic in all the right ways and completely unapologetically us and the venue gave us the space for that to happen.

    We honestly couldn’t have imagined celebrating anywhere else.

  • Caroline
    Caroline Sent on 31/05/2025
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Everything you want from an awesome wedding venue!! Forget country mansions - this is an absolutely superb place for your wedding!!

    From the very moment we entered The West Mill on our venues tour, we knew this was the place we wanted to get married!! From the stunning riverside location, to the four storey, magnificent mill building, this beautiful palce allows you to have the perfect day spread across all four floors with no room re-organisation required between the ceremony, the wedding breakfast and the party…. It’s got such a feel good vibe about it. Outside, it’s bright and spacious courtyard area with converted horse box bar, it’s lovely riverside gardens, and inside, It’s airy red brick rooms, with the rustic natural features, tall windows overlooking the river weir, the polished engineering brick floors and copper ceiling with industrial style lighting, and the New York styled bar area with its leather wraparound booths and comfy chairs paired up with original wrought iron feature tables and a great selection of drinks. Hannah and the team were absolutely brilliant from start to finish, combining down to earth approach to meeting your every need for putting on the production that is your most perfect day!! Nothing was too much trouble. We could not have chosen a more perfect venue for our special day.
    Thanks to Hannah and The West Mills team for hosting us on our magical day.
    With love from Chris & Caroline - The Holts❤️💙xxxx
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  • T
    Thomas Sent on 08/03/2025
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing venue

    The West Mill is a beautiful place for a wedding. Its industrial vibe and heritage speak for itself and the surroundings make for wonderful photo opportunities. Hayley guided us through the day and made sure we were all where we needed to be in time. The food is excellent!
  • D
    Douglas Sent on 31/10/2024
    4.8 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Fabulous Day

    We had a fantastic day at the West Mill, the staff were super helpful and supportive through the process and on our wedding day. Such an atmospheric and well-thought-through series of spaces to use and many compliments about the venue from our guests.
  • Sam and Beth
    Sam A. Sent on 15/09/2024
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    THEE perfect wedding venue

    Very few words can’t describe how amazingly beautiful this venue is and all of the staff on the day made our wedding day absolutely PERFECT! The whole flow of the day was seamless and required no thought/stress from my bride or I to make sure things were where they needed to be! Must mention Nikki (our planner) and Charlotte (Catering Manager) who both personally made sure we were looked after on the day and that we took our little moments together to take in the day (and indulge in the canapés!). Every one of guests couldn’t stop commenting on how incredible the food was - unbelievably delicious!!
    The accommodation at the venue (both night before and after) was exactly what was needed! They are so beautifully designed and the two lovely ladies (apologies didn’t catch their names) who cooked us breakfast served up a perfect full English for a hangover!

    The West Mill is thee perfect venue and it made our wedding day beyond special.
  • Rachel
    Rachel Sent on 20/08/2024
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    The most stunning backdrop for our incredible day

    We fell in love with The West Mill as soon as we pulled into the courtyard! We knew we wanted an industrial style venue, and The West Mill offered everything we were looking for and more. The fact that it’s set across four floors means that there’s no awkward kicking out whilst a room gets turned around, and you never have to worry about the weather because it’s as beautiful indoors as it is outside.
    The staff were always incredibly helpful, from showing us around to answering all of our questions to managing our day. Special thanks to Karen, our Event Manager, who was on hand to make sure our day went to plan.
    For any couples looking for a more unusual style of venue, with beautiful indoor and outdoor space, we couldn’t recommend The West Mill enough.
    The food is also top notch, provided by their catering partner Jenkinsons. We had so many comments from our guests about how much they enjoyed it all!
  • Rachael
    Rachael Sent on 11/08/2024
    4.8 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
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      5 out of 5 rating

    Beautiful space

    Such a gorgeous venue and everything works seamlessly. I would give a special shout out Alex our catering manager who checked in with us through our the day and made sure we had food and drinks to keep us going through the busyness of the day.
  • Amey
    Amey Sent on 09/08/2024
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    A truly magical day

    Words cannot express how truly incredible our wedding was. The staff at The West Mill made our day so magical and so perfect. From initial enquiry to the day itself, the team was extremely friendly, accommodating and their communication was incredible. We did a lot of DIY decor and they brought our vision to life, if not better! The value for money is unmatched, we looked at a lot of venues in the surrounding area and it was really refreshing to hear there was no hidden costs. If anything, we were surprised by how much was included in the hire price. You will not regret choosing this venue that is for certain. A huge thank you to the whole team for making our day unforgettable!
  • Tessa
    Tessa Sent on 12/03/2024
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    The right choice.

    We loved the west mill the moment we stepped foot on the property.
    We had so many compliments from our guests about being able to seamlessly move from floor to floor as the day progressed.
    Such an amazing space.
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