The Royal Hotel Scarborough Reviews
The Royal Hotel Scarborough
Scarborough, North YorkshireReviews
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Quality of the service 4.9 out of 5 rating4.9
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 4.9 out of 5 rating4.9
Badges
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Featured
Harry Sent on 23/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at The Royal Hotel
From the moment we arrived on Thursday to settle in for the big day until the big day itself the staff and Our wedding coordinator made sure we were comfortable, prepared and that we knew exactly what we were going to be doing before and during our special day. I can't thank enough the royal hotel, the staff and the registrars for making this day as fun and enjoyable as possible. Would definatly recommend the royal hotel for weddings big and small.The Royal Hotel Scarborough's reply:
Thank you for your kind words and for choosing the Royal for your special day. We're so grateful to have been a part of it.
Congratulations and we wish you many happy years together xx -
Quality of the service
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Charlotte Sent on 22/07/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding July 2025
The level of service we received from going in to talk about booking a wedding until after the wedding was outstanding the commutation from the venue was very prompt and if Helen the wedding coordinator was off work we would receive an email stating when she would be back and as soon as she was back we got a response. There is different packages to suit every budget the wedding day everything went to plan everything we wanted doing or changing the staff were amazing at doing it straight away and the venue is just absolutely beautifulThe Royal Hotel Scarborough's reply:
Congratulations to you both. Thank you for choosing to celebrate your special day at the Royal. It was such a pleasure to be a part of your wedding day and we wish you many happy years together. -
Quality of the service
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Patricia Sent on 25/06/20254.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Beautiful venue
Helen was fantastic . Great value . Gorgeous. Plentiful food . Stunning hotel . Great communication, all our guests had a fantastic time
A very stress free wedding
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Quality of the service
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Zoe Sent on 29/05/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing wedding
Wow wow Helen and the team at the royal hotel are amazing go above and beyond we had our wedding on Saturday (24/05/2025) nothing was to much trouble at all Helen check in making sure everything OK if we need anything leading up to the wedding Helen always checked in keeping us up to date the day was so perfect thank you so muchThe Royal Hotel Scarborough's reply:
Congratulations to you both. Thank you for choosing to celebrate your special day at the Royal. It was such a pleasure to be a part of your wedding day and we wish you many happy years together. -
Quality of the service
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Laura Sent on 11/05/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Royal Hotel Scarborough Wedding review
We had an absolute amazing day. Helen and the team did an incredible job and everything went smoothly, they ensured everyone was where they needed to be and when. The venue was beautiful, food was fantastic we couldn't have asked for more. -
Quality of the service
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Lydia Sent on 26/12/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding reception 2024
We had our wedding reception at the Royal and the service was amazing. Everything was perfect and the staff went above and beyond. Helen the organiser couldn't be more helpful and made sure everything was spot on. Absolutely recommend having a reception and even ceremony here. They're so efficient and the hotel is stunning. Especially as we had a winter wedding, the decorations were amazing too. Thank you so much again to the team and we will definitely be back to stay. -
Quality of the service
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Kim H. Sent on 23/05/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Royal Hotel Scarborough
GENUINE REVIEW
honestly if I could give this place more than 5 stars I would. Everything from the food to the price was astounding. Our wedding coordinator (Helen) who works for the hotel, was beyond fantastic. She helped us every step of the way and dealt with every single request we had without any issue or hesitation. She honestly made us and our wedding feel like the only one she's ever done! The whole experience working with the hotel to the big day itself was nothing other than perfection. All of the stresses that could have come from wedding planning and organising etc just went out of the window when we started working with this hotel. For reference our wedding was 24/04/2024 and we had about 30 guests. We held our ceremony and reception there and I couldn't be more glad. It was affordable and looked like we had paid 10s of thousands. We chose to buy our own decor as i was very parricular about how I wanted our aesthetics to be, but i could have chosen to rent decor from the hotel at an affordable extra cost. Despite buying the decor myself, the staff helped to arrange them and decorate with me which saved a lot of time and stress. I genuinely can't thank them all enough for making our day perfect.-
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+18 Photos
The Royal Hotel Scarborough's reply:
Thank you for your lovely review.
It was a pleasure to work with you both and bring your wedding dreams to life.
From everyone at The Royal Hotel Scarborough we wish you many happy years together xx -
Quality of the service
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Craig Sent on 02/05/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Prince Regent suite
Perfect day from start to finish. Helen was very helpful, answered emails and queries promptly. Great food,beautiful room.loved every minute. ♥️The Royal Hotel Scarborough's reply:
Thank you for your lovely review.
We're so glad to hear that you enjoyed your day and that you choose to have it at the Royal xx -
Quality of the service
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Stacey Sent on 29/04/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The royal hotel Scarborough
From the moment I went to ask about booking a wedding till the actual day helen was amazing nothing was any trouble. She really went above and beyond for us and made are day so special and run with out any hitch’s. The venue is self looked amazing and was even better than we could imagine. I would definitely recommend the royal hotel to anyone.-
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+2 Photos
The Royal Hotel Scarborough's reply:
Thank you for your lovely review and recommendation Stacey and Simon.
It was a pleasure to help your wedding day dreams come to life, and from everyone at the Royal we wish you many happy years together x -
Quality of the service
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Green Sent on 06/01/20244.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Beautiful old style hotel and fabulous staff
Helen the wedding co-ordinater was fantastic and helped us throughout planning of our wedding at The Royal. No job was too small and she even put our wedding cake together on the morning of the wedding so we could have time for some fresh air! Her and her team on the day we're so helpful and made everything go smoothly to make our day so special. The ceremony room and ballroom were just beautiful and looked amazing at Christmas time. The honeymoon suite was spacious and perfect. The Royal Hotel is an old regency style hotel so does have some quirks but that's what we liked about it. -
Quality of the service
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