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The Richmond Hill Hotel Reviews

The Richmond Hill Hotel

The Richmond Hill Hotel

Richmond Upon Thames, South West London
4.9 out of 5 rating, 57 reviews
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Reviews

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  • Quality of the service
    4.9 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

  • J
    Justin Sent on 27/07/2026
    4.8 out of 5 rating
    • Quality of the service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Small Drinks Reception and Wedding Breakfast

    We had our 30 guest wedding ceremony nearby, followed by our reception in the Queens Room of 144 On the Hill. The room looked stunning even without any additional flowers/decorations from us, and thankfully had air conditioning which was a relief on a very warm summer wedding - greatly appreciated by our guests! We had drinks on the terrace beforehand in a designated area reserved for our guests, where we had the option to pre-order cocktails/drinks. The team on the day were both professional and friendly, and worked hard to ensure the day ran seamlessly with lots of preparation in the days/weeks before. Highly recommend the Queens Room and 144 On the Hill!

    The Richmond Hill Hotel's reply:

    Thank you so much for your wonderful feedback Justin! We loved hosting yours and Louise's wedding reception with us at the hotel!
  • K
    Kate Sent on 21/04/2026
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Exceptional service at a beautiful wedding venue

    We had the most wonderful experience with Richmond Hill Hotel. From the very first planning meeting through to the wedding day itself, the team went above and beyond to make everything seamless and completely stress‑free. No detail was ever too small, and they handled every element with such care and professionalism.

    On the day, the whole team were incredibly supportive and attentive, and we felt genuinely looked after throughout. So many of our guests commented on how beautiful the venue was and how impressed they were with the level of service.

    We couldn’t recommend Richmond Hill Hotel more highly to any couple looking for a stunning venue and a team who truly take pride in making your day perfect.
  • Elaine
    Elaine Sent on 06/03/2026
    5 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Stunning!!!

    I cannot recommend this venue enough. We had our small wedding breakfast in the Queen’s Room followed by a party in the Richmond Room. From the start Ella Bauchop, Events Coordinator, was amazing and answered all of our many questions quickly. The venue is stunning, with beautiful colour everywhere. Every single member of staff was wonderful and we had a day to remember. Thank you Richmond Hill xx
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  • Zainab
    Zainab Sent on 22/09/2025
    4.8 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Value for money
      5 out of 5 rating
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      4 out of 5 rating

    Our Wedding at Richmond Hill Hotel

    We had our wedding at Richmond Hill Hotel and it was honestly the best day – the whole team were fantastic, and Pooja in particular was such a great support, incredibly helpful and attentive throughout the process and on the day itself, which made everything feel stress-free. The food was excellent and many of our guests are still talking about how much they enjoyed it, and the setting is beautiful with perfect spots for photos. Overall, though, the whole experience was fantastic, and we truly loved every moment – we couldn’t be happier and would definitely recommend Richmond Hill Hotel to anyone planning their special day.

    The Richmond Hill Hotel's reply:

    Thank you very much for your kind feedback. It was a pleasure to be part of your special day. We wish you both a lifetime of happiness together.
  • E
    Emma Sent on 13/06/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wonderful!

    The staff at the Richmond Hill Hotel could not have made our day any more perfect! The attentiveness, service and overall experience was amazing. The whole team were fantastic and we would recommend this venue for anyone looking to hold their celebrations in this wonderful hotel.
  • N
    Naz Sent on 17/05/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wedding 11th May 2024

    Amazing hotel and amazing staff!! If you want an experience of a lifetime - then book your wedding at Richmond Hill Hotel!! Looked after us so well and can only say positive things about this hotel and its staff! Thank you so much!!
  • C
    Catherine Sent on 21/12/2023
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    The perfect London wedding venue

    We really have no words to describe how happy we were with our wedding at the Richmond Hill Hotel, and how grateful we are for everything they did for us. About six weeks before our wedding, our original venue essentially shut down, and we were left totally high and dry. We contacted the Richmond Hill Hotel, as we had been there on a previous wedding open day and loved it, and would have booked there had we not already booked our original venue, and they were able to make it work to accommodate us at this ridiculously short notice – we didn’t have to change a single part of our original timings! The service we received was absolutely impeccable from the very start. Valeria and Roisin went above and beyond in every possible way, plus they were an absolute joy to work with. The were incredibly organised, personable, and kind, and kept us calm throughout the run-up. We went for our food tasting a couple of weeks after booking and both the food and experience were brilliant, it made us so excited for the big day. Pooja and Andrei, the event managers on the day, were so professional and courteous, and kept us calm and focused throughout. Absolutely everything was taken care of on the day - we didn't have to think about a thing except enjoy ourselves. The day was everything we had hoped for, and we were so grateful to be made to feel so cared for. Thank you so much, we are customers for life now!
    (Photos by Jess Soper)
  • Iza
    Iza A. Sent on 21/07/2023
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Best Hotel in London

    We stayed for 2 nights and celebrated our wedding in the hotel. We absolutely loved the whole experience. We can't thank you enough! Such a good team! I would like to thank Zdenek for being extremely helpful and being these past months there for me. It means the world to meal all your love and effort you put into it to make our day so special. Thank you. See you soon
  • H
    Bronwyn Sent on 04/12/2020
    4.6 out of 5 rating
    • Quality of the service
      4 out of 5 rating
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      4 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Beautiful and relaxed day

    We are quite a chilled couple and wanted a venue with a wow factor and elegance but also reflected that we just wanted our friends and family with us to celebrate.
    We loved the drinks on the terrace before dinner, and managed to get that money shot of the river so we were pretty happy. The food and wine were great and we loved that we could have an English sparkling wine for our toast, it was so good you couldn’t tell it wasn’t champagne!
    There were a few details we could have sorted out before the day in hindsite, we thought the drinks were going to be served on the terrace but they had a table set up in the corner of the carpark which meant our guests had to keep crossing the road.
    Also, We hadn’t sorted out any music other than a playlist and so they told us we couldn’t have it loud through their system. Luckily our photographer is also a musician and knew host stuff and managed to get the system working so we could have some dancing!
    The team just kept things running which is great as we weren’t the most organized of couples though
  • L
    Lorna Sent on 16/07/2018
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Thank you for giving us an amazing wedding day!

    To Ina and the team We just wanted to thank you all for giving us the most amazing wedding day! You and your team were all so lovely and helpful and nothing was too much trouble. Tomas was an amazing MC
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