The Queen at Chester Hotel | Premier Collection by Best Western Reviews
The Queen at Chester Hotel | Premier Collection by Best Western
Mollington, CheshireReviews
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Featured
Hannah Sent on 30/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Venue
We are so glad we chose The Queen for our wedding venue on 2nd August 2025!
The venue has been beautifully refurbished and the events team are second to none. Ryan helped us to plan and organise our entire day and was always on hand to answer questions and give ideas to help create our perfect day, nothing was ever too much trouble. The team were more than willing to work with us to plan a bespoke tapas menu to suit our tastes and arrange for our final toast to be a Baby Guinness for everyone!
The Lily Langtry suite where we stayed is beautifully done out and so spacious - perfect for getting ready with the hair and makeup team.
Our guests loved how convenient getting to our venue was and thought the decor and courtyard were beautiful.
Thank you once again for giving us the perfect day.
Mr and Mrs Van Schaick-
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+3 Photos
The Queen at Chester Hotel | Premier Collection by Best Western's reply:
Thank you for such a lovely review! It was an honour to be part of your special day and we wish you all the happiness in your married life together!
Congratulations Mr & Mrs Van Schaick!!
Thank you for Choosing The Queen at Chester Hotel -
Quality of the service
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Emily Sent on 21/12/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day ever!!
Our wedding day was perfect from start to finish! All of the staff at this hotel are incredible and so helpful! Ryan made the planning process so easy and stress free and nothing was too much trouble for the staff who worked the day. All of my guests thoroughly enjoyed the food and the rooms were so cleanThe Queen at Chester Hotel | Premier Collection by Best Western's reply:
Hi Emily,
thank you so much for the review. We wish you both all the happiness in your married life, it was amazing to be a small part of your day.
Congratulations!! and thank you for choosing The Queen at Chester Hotel -
Quality of the service
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Sent on 03/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible Venue and staff
We recently had our wedding at The Queen at Chester Hotel and we truly couldn’t have wished for a better experience. From the very beginning, the planning and coordination were handled with so much care, organisation, and professionalism. The team made everything feel stress-free and were always on hand to answer questions and guide us through the process.
On the day itself, everything ran perfectly. The service team were friendly, attentive, and genuinely invested in making sure our guests were well looked after. The food and drinks were absolutely fantastic — so many of our guests have commented on how good the meal was! The venue itself looked stunning and the facilities were ideal for our celebration.
We are so grateful to the whole team for helping make our day so special. It meant the world to us, and we couldn’t recommend The Queen at Chester Hotel highly enough to any couples looking for a beautiful, well-organised, and memorable wedding venue.The Queen at Chester Hotel | Premier Collection by Best Western's reply:
Thank you so much for such a lovely review! it was a pleasure to be part of your special day and we wish you nothing but happiness in your married life together!
Thank you for Choosing The Queen at Chester Hotel -
Quality of the service
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Louise Sent on 21/05/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day
The moment we walked into this hotel we knew it was the wedding venue we wanted! From the moment we booked our wedding date, everything ran smoothly.
The day itself was just a fairy tale and the team were amazing throughout the whole day.
A special shout out to Ryan from the day we met he was just amazing, nothing was ever to much for him and he would respond to any questions quickly and with the answers.
I know lots of my guest have booked this hotel after the wedding to stay over as well as they loved the place so much!The Queen at Chester Hotel | Premier Collection by Best Western's reply:
It was a pleasure to be a part of your Big Day Louise, we wish you both a lifetime of happiness!
and thank you for your review, we will ensure to pass the feedback onto the team! :) -
Quality of the service
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Lisa-Jane Sent on 30/07/20235 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful , perfect , amazing team from start to finish
Absolutely made our wedding day feel special from the moment we contacted the venue to the wedding day , the whole team were amazing I would totally recommended to get married at the Queen at Chester faultless, flawless , amazing , beautiful, perfect x -
Quality of the service
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Jitka Sent on 03/08/20225 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding
Thank you for all the teams in The Queen of Chester hotel, our wedding was perfect , amazing food, excellent service, anything we asked for was done immediately, all our guests had complimented that the venue was well chosen. -
Quality of the service
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Anne Sent on 03/08/20225 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent from start to finish
The queen's Hotel was amazing from start to finish planning every step off the way not missing any details out off our special day
When our day arrived they made up feel special every detail was correct an the staff was amazing I didn't want my day to end
Hotel is gourgous rooms where so lovely and the food was amazing-
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+5 Photos
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Quality of the service
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Lisa Sent on 03/08/20225 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth the wait
We were originally supposed marry at llyndir Hall, a sister hotel to the queen, due to covid and other unforseen circumstances we were offered the queen as an alternative after 5 dates, and what an amazing place it is! We were treated like royalty and the team couldn't have done enough for us, especially the wedding coordinator Oana, she is absolutely fantastic and a credit to the place. The food was the best we've had and all of our guests commented on how perfect it was. The rooms were decorated beautifully & our vision was brought to life exactly as we wanted. The garden is amazing and had lots of brilliant photo opportunities in the small woodland area, We had the most perfect day & I wouldn't hesitate to recommend it to anybody. -
Quality of the service
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Nicola Sent on 26/04/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolute perfection
Words can not describe how grateful and thankful we are to all of The Queen Hotel staff. From start to finish, it was absolute perfection; we couldn't have been greeted more warmly, looked after more special and the day could not have gone better in any way.
We would like to personally thank Alison, Louise, Ryan and Jon. They were absolutely fabulous and we would like nominate them for team of the month if this is possible please? We would also like to publicly thank them- what way is possible? Do you have a twitter account or any other forum for us to write on? We would also like to write to the headquarters or 'top bosses' as it were as we feel it is truly important that they are recognised. Also the chefs! we think the Ingrouille wedding team should get it!
Again, everyone in the hotel; from Iwan, to the reception staff, chefs to the housekeeping and breakfast lady were absolutely fabulous! Please would you ensure this is passed on?
Please feel free to use our review above or any pictures to help with promotion.
Kindest and warmest regards,
Nicola and Mark
xxx -
Quality of the service
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Katie Sent on 17/04/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing day
We had an AMAZING day and loved every single second of it!! I literally want to relive it over and over again!
I want to say a MASSIVE thank you to Ellie, John and the entire team. You have been amazing and so helpful and available for anything we needed and i really appreciate that!! On the day/night john was brill, very helpful and had everything under control and in hand. Even down to the decorating of mine and alexs table, which we had no idea about until the evening, and he went the extra mile to add harry potter touches for us! The reception team were also fabulous, welcoming, kind and helpful. I cant remember the lady's name but she had blonde hair and i think she may have been irish?... she was wonderful!
I love how we were left to set up the day before and just checked on every now and again. I love how the little things were there such as the 'bride to be' plate in our room when me and my mum checked in, and the wedding morning glass of bubbly at breakfast.
Honestly, the best day of our lives and we couldnt have picked or had a more beautiful, perfect venue for our day!
Please pass on our greatest appreciation and thanks to everyone that worked our wedding that day!
I will post a review when i get a minute on the hotel... pretty much going to copy and paste this email :D.
Kindest Regards
Katie and Alex
P.s ALL of our guests loved it and said the venue was beautiful and the food was fab!! -
Quality of the service
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