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The Osborne Hotel Reviews

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Reviews

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  • Quality of the service
    4.9 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

  • E
    Emma Sent on 03/06/2026
    5 out of 5 rating
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      5 out of 5 rating
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    The Osborne Hotel wedding

    The Osborne Hotel in Torquay was an amazing wedding venue for our reception. Haidee our wedding coordinator was calm, confident, well organised and took everything in her stride. The team were so flexible and took all our requests on board. We had the best wedding day, despite some heavy rain on the day we had our wedding reception moved to inside seamlessly, the space we had was perfect for our number of guests (approx 75). We opted for BBQ buffet, the food was excellent, catered for veggies, gluten free and any allergies for our guests. All the staff were so friendly on the day and everything ran so smoothly we didn’t have to worry about any small details. Our coordinator even took up some cake for us with strawberries into the honeymoon suite for later in the evening and made sure we had some time together on the terrace to soak in the day. Their list of suppliers when planning was also so helpful and kept us on track
    I cannot recommend the Osborne enough for your wedding
  • H
    Heather Sent on 02/06/2026
    5 out of 5 rating
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    Wedding 26.05.26

    The attention to detail was very professional, nothing was too much trouble,
    the backdrop of the sea and scenery was stunning.
    The day went perfect and we even had sunshine.
  • Linda
    Linda Sent on 31/05/2026
    5 out of 5 rating
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      5 out of 5 rating

    Beautiful day

    We would like to extend our sincere thanks to everyone at the Osborne Hotel for making our wedding day so incredibly special.

    From the moment we arrived, the hotel looked absolutely beautiful, providing the perfect setting for one of the most important days of our lives. Every detail helped create a wonderful atmosphere that we and our guests will remember for years to come.

    A special thank you to all of the staff, who were truly outstanding throughout the entire day. Their professionalism, kindness, attention to detail, and willingness to go above and beyond ensured everything ran smoothly and allowed us to relax and enjoy every moment.

    We are so grateful for all the hard work and care that went into making our wedding day unforgettable. Thank you for helping create such amazing memories—we couldn’t have asked for a more perfect venue or a more dedicated team.

    With heartfelt thanks,

    Linda and Jay

    The Osborne Hotel's reply:

    Thank you both so much for your incredibly kind message.

    Reading your words genuinely made our day. It means so much to hear that you and your guests had such a wonderful experience and that The Osborne Hotel provided the perfect setting for such an important occasion.

    Your wedding day was absolutely beautiful, and it was such a privilege for me and the entire team to be part of it. From the moment you arrived, there was such a lovely atmosphere around the day, and it was clear just how much love surrounded you both. It was a joy to watch everything come together and see you both enjoying every moment with your family and friends.

    Thank you for your kind comments about the team. I will make sure your message is shared with everyone involved, as they will be absolutely delighted to know they helped make your day so special. We are incredibly proud of our team, and feedback like yours means the world to all of us.

    Thank you again for trusting us with such a special chapter in your lives. It was truly an honour to be part of your wedding day and create memories that we hope you will treasure forever.
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  • Alex
    Alex Sent on 23/05/2026
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Made our day perfect

    Haidee made our wedding planning go so smoothly. From the moment we met her we had our heart set on The Osborne Hotel to be our wedding reception location. Haidee made everything seamless from start to finish. Without her we honestly don’t think we could’ve handled the stress planning weddings can cause. We are so grateful for her and all the staff at The Osborne for making our day a day we will never forget for the rest of our lives. We cannot thank them all enough and we cannot recommend choosing Haidee, her team and The Osborne Hotel enough.

    The Osborne Hotel's reply:

    Thank you so much for your incredibly kind words and for taking the time to leave such a wonderful review.

    We are absolutely delighted to hear that your special day was everything you hoped for and more. Haidee is completely over the moon with your feedback — we truly think you may have made her whole year!

    At The Osborne Hotel, we know how important every wedding day is, and it means so much to our entire team to know we could play a part in creating such special memories for you both.

    Thank you again for choosing The Osborne Hotel to celebrate your wedding day with us. We wish you both a lifetime of happiness together and hope to welcome you back again in the future.
  • K
    Katie Sent on 12/01/2026
    5 out of 5 rating
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    Fantastic Hotel!

    The Osborne Hotel team are fantastic! The attention to detail is impeccable. Our day ran without a hitch all thanks to the work and dedication behind the scenes. They were always on hand if we needed anything, no matter how small. Questions repeatedly answered. Nothing was too much trouble. Highly highly recommend for your big day!
  • K
    Kirsten Sent on 31/10/2025
    5 out of 5 rating
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    Our Wedding 11/10/2025

    We just wanted to say a huge thank you to all of the incredible staff at The Osborne Hotel. Our wedding day could not have been more perfect and that’s all thanks to the most hardworking and caring team! Haidee and the rest of the team are genuinely the nicest bunch of people you’d ever hope to come across, nothing was too much of an ask and they could not have been more welcoming or accommodating.

    We felt that we were in such safe hands in the run up to our wedding. Any and all questions (no matter how daft) were answered with the utmost care and respect. They were also super knowledgeable about local vendors and were more than happy to recommend other small businesses.

    The day itself went perfectly. The food was exceptional! We’ve had so many family members say they will be returning as hotel guests from now on. The bar staff were so friendly and felt like part of the party!

    The location itself is beautiful. We were blessed with good weather on the day, so we could say our vows outdoors overlooking the bay. Something we’ve dreamed of for so long. Our photographer really enjoyed the quick access to Meadfoot Beach for some fun seaside photos on the evening!

    Once again, thank you so so much to all of you. We will always be greatful to The Osborne Hotel for making our wedding day so perfect.

    - Becky & Kirsten 🖤

  • L
    Libby Sent on 31/10/2025
    5 out of 5 rating
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    5 star review

    I cannot recommend the Osborne hotel enough. This was the one and only venue we viewed. The staff were incredible. So attentive and knowledgeable. Very helpful. They calm your nerves? They are with you every step of the way!
    Would do it again and again.
    Haidee is fantastic and steven is amazing! Best team ever
  • B
    Brian Sent on 05/11/2024
    5 out of 5 rating
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    Excellent venue and service

    We cannot recommend the Osborne wedding team highly enough. They were super responsive, flexible, listened to what we said and were very attentive.

    Despite on our day the weather was not with us, the alternative arrangements for a ceremony inside went very smoothly.

    The wedding breakfast food quality was great, the wine great, the waiting staff brilliant.

    In the evening the bar staff were lovely and joined in the fun.

  • A
    Alice Sent on 07/06/2024
    5 out of 5 rating
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    Exemplary service

    Every staff member we encountered during our wedding journey with the Osborne was friendly, passionate and enthusiastic! Haidee was so knowledgeable, flexible, and organized, always preempting our questions and accommodating whatever ideas and wishes we had for our perfect day.
  • Natasha
    Natasha Sent on 20/03/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wedding 16/03/24

    Fantastic day! Haidee was incredible at getting everything arranged and sorted for us! Start to finish, everything was well led, bedroom was huge, perfect for getting ready! Great quality food with the buffet we had, everything was handled brilliantly! Haidee helped create an amazing day! X

    The Osborne Hotel's reply:

    Thank you ever so much for taking the time to share your wonderful experience, your kind words truly made our day! Your feedback is invaluable to us as we continuously strive to exceed the expectations of our clients. Knowing that we played a part in creating beautiful memories that you will cherish forever is incredibly rewarding. Thank you once again for choosing us to be a part of your wedding celebration and for sharing your positive experience. We look forward to welcoming you back for any future celebrations!
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