The Old Mill Reviews
More informationReviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
24 reviews
98% recommend it
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Quality of the service 4.9 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
Badges
+16
User photos
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Charlotte Sent on 24/06/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue!
My partner and I had our wedding here in June 2023, and wow! We cannot thank Chris and the team at the Old Mill enough. Everything about our day ran so smoothly and the team at the Old Mill were amazing. Our guests, as well as ourselves absolutely loved it there, and cannot recommend it enough to couples!My partner and I had our wedding here in June 2023, and wow! We cannot thank Chris and the team at the Old Mill enough. Everything about our day ran so smoothly and the team at the Old Mill were amazing. Our guests, as well as ourselves absolutely loved it there, and cannot recommend it enough to couples! -
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Kirsty Sent on 19/06/20234.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Beautiful venue!
The Old Mill is such a beautiful venue. We fell in love with it immediately and our guests loved it too. It’s very pretty in the summer when it is in full bloom. Chris our venue contact was really helpful from the beginning and he helped our day to run very smoothly. Highly recommend this gorgeous quirky venue.The Old Mill is such a beautiful venue. We fell in love with it immediately and our guests loved it too. It’s very pretty in the summer when it is in full bloom. Chris our venue contact was really helpful from the beginning and he helped our day to run very smoothly. Highly recommend this gorgeous quirky venue. -
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Layla W. Sent on 30/05/20233.8 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great day, but their greed has left us hesitant to return
We honestly felt we couldn't fault them on the day. The staff were amazing and helped add to the fun of the wedding. However (all future ideas of returning for other celebrations have now stopped due to lack of trust)...
Something to be aware of; after we paid our deposit and payments were agreed, they did try and sneak in an additional payment without telling us, it was very clearly not included before (I know this because I checked specifically). When I did mention this, they agreed to leave the payment on this occassion and we respectfully stuck to our promises in order to ease their minds that it was the right decision. Fast-forward to a few weeks after our wedding and I am told that they will not be giving us our £250 deposit due to an agreement made with the catering company on the day of the wedding, which my husband and I had no idea of (this should not have been done by either side as I had already put in writing that the kitchen should not be used). The catering company are saying that the venue isn't being truthful and in addition, the venue offered up space for ease, and the venue is saying that the catering company were using things they shouldn't have used. In all honesty, I feel like I'm trying to manage a disagreement between children, and whilst all of this is going on, it is our money being withheld because of an agreement made without our consent. This was raised and the owners had said that because they waivered the additonal charge (that they had added in after agreed prices) and the £85 cake cutting fee (not asked to do, but was done as a goodwill gesture) that this was the fairest conclusion they could come to. Now, after spending around 6k or more, (nevermind the money they took in on the day,) I believe this is just greedy!£250 is a lot of money to us and whatever it is that has happened has nothing to do with us.
Please be wary of "good will gestures" as this may bite you in the butt after! A shame to end our experience in this way.We honestly felt we couldn't fault them on the day. The staff were amazing and helped add to the fun of the wedding. However (all future ideas of returning for other celebrations have now stopped due to lack of trust)...
Something to be aware of; after we paid our deposit and payments were agreed, they did try and sneak in an additional payment without telling us, it was very clearly not included before (I know this because I checked specifically). When I did mention this, they agreed to leave the payment on this occassion and we respectfully stuck to our promises in order to ease their minds that it was the right decision. Fast-forward to a few weeks after our wedding and I am told that they will not be giving us our £250 deposit due to an agreement made with the catering company on the day of the wedding, which my husband and I had no idea of (this should not have been done by either side as I had already put in writing that the kitchen should not be used). The catering company are saying that the venue isn't being truthful and in addition, the venue offered up space for ease, and the venue is saying that the catering company were using things they shouldn't have used. In all honesty, I feel like I'm trying to manage a disagreement between children, and whilst all of this is going on, it is our money being withheld because of an agreement made without our consent. This was raised and the owners had said that because they waivered the additonal charge (that they had added in after agreed prices) and the £85 cake cutting fee (not asked to do, but was done as a goodwill gesture) that this was the fairest conclusion they could come to. Now, after spending around 6k or more, (nevermind the money they took in on the day,) I believe this is just greedy!£250 is a lot of money to us and whatever it is that has happened has nothing to do with us.
Please be wary of "good will gestures" as this may bite you in the butt after! A shame to end our experience in this way. -
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Emily H. Sent on 22/04/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best day ever!
The Old Mill is the perfect wedding venue. The location is stunning and the entire team (especially Chris) are absolutely amazing - it will not disappointThe Old Mill is the perfect wedding venue. The location is stunning and the entire team (especially Chris) are absolutely amazing - it will not disappoint -
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Becci Sent on 08/04/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue
Beautiful old mill venue. Supported by Evie and Chris fully throughout the lead up to the weddingBeautiful old mill venue. Supported by Evie and Chris fully throughout the lead up to the wedding -
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Cara O. Sent on 22/04/20234.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Superb venue, fabulous team!
We had our wedding celebration party here for 100 guests and it was completely magical. A recently refurbished patio and gazebo area (plus some April sunshine!) made for a beautiful welcome reception with drinks and canapés. Paellas, a dessert and cheese table and fabulous music from in-house DJ Edd, plus a late license, made for an unforgettable evening. This was a “second time around” wedding for us both and we actually married in Costa Rica in December (just the two of us), but wanted somewhere special to celebrate with family and friends. Lauren and Chris were simply brilliant, nothing was too much trouble and they made the whole experience stress free and hugely enjoyable. Thank you Old Mill- we will be back for future family celebrations!We had our wedding celebration party here for 100 guests and it was completely magical. A recently refurbished patio and gazebo area (plus some April sunshine!) made for a beautiful welcome reception with drinks and canapés. Paellas, a dessert and cheese table and fabulous music from in-house DJ Edd, plus a late license, made for an unforgettable evening. This was a “second time around” wedding for us both and we actually married in Costa Rica in December (just the two of us), but wanted somewhere special to celebrate with family and friends. Lauren and Chris were simply brilliant, nothing was too much trouble and they made the whole experience stress free and hugely enjoyable. Thank you Old Mill- we will be back for future family celebrations!-
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+8 Photos
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Quality of the service
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Harry J. Sent on 10/08/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Perfect Wedding Venue
The Old Mill really is a beautiful venue with a great small team of people running it. From first viewing up until our wedding day the team were amazing.
We cannot fault Chris for his incredible hard work as well as Evie who was great at problem solving when any issues had arisen.
The new software package, Sonas, is perfect for helping to organise the day. When we met with Chris prior to the wedding, he was great with the detail. He was also amazing on the day.
The Old Mill really is the perfect wedding venue. Thank you to the whole team, you really made our special day, perfect.The Old Mill really is a beautiful venue with a great small team of people running it. From first viewing up until our wedding day the team were amazing.
We cannot fault Chris for his incredible hard work as well as Evie who was great at problem solving when any issues had arisen.
The new software package, Sonas, is perfect for helping to organise the day. When we met with Chris prior to the wedding, he was great with the detail. He was also amazing on the day.
The Old Mill really is the perfect wedding venue. Thank you to the whole team, you really made our special day, perfect.The Old Mill's reply:
Hi Harry,
Firstly, I wanted to say thank you for taking the time to leave a review, it is so greatly appreciated. I would like to take the time to thank you for such kind and heart warming words, to read this was a wonderful feeling knowing that it made the day the best it could possibly be for yourself, Courtney, and your guests.
Myself and Evie would like to thank you for making our day a delight to work, it was a true privilege to be part of your wedding day. We wish you all the best for your future marriage together.
Chris -
Quality of the service
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Gurpreet Sent on 28/05/20215 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely beautiful
We booked the venue pretty much last minute and found the whole process super easy and stress free. Evie handled our booking and was amazing. With the changing government guidelines and restrictions, Evie allowed us to finalise all our decisions a week before the wedding which was so helpful. The venue was stunning and the day turned out perfect.We booked the venue pretty much last minute and found the whole process super easy and stress free. Evie handled our booking and was amazing. With the changing government guidelines and restrictions, Evie allowed us to finalise all our decisions a week before the wedding which was so helpful. The venue was stunning and the day turned out perfect.-
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+3 Photos
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Quality of the service
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Andrew Sent on 11/02/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An excellent venue with friendly staff.
An excellent venue with friendly staff.
Nothing was too much trouble and went above and beyond expectations.
Good food and sensibly priced bar.
Highly recommended from a very satisfied guest.An excellent venue with friendly staff.
Nothing was too much trouble and went above and beyond expectations.
Good food and sensibly priced bar.
Highly recommended from a very satisfied guest. -
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Natalie Sent on 11/02/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The venue itself is just so beautiful
our day has been and gone and we couldn't be happier with how it all turned out.
we cant thank the staff enough and the venue itself is just so beautiful and picturesque everyone commented on the grounds and just how stunning it is.
thank you all so much
love the new Mr & Mrs Gilbertour day has been and gone and we couldn't be happier with how it all turned out.
we cant thank the staff enough and the venue itself is just so beautiful and picturesque everyone commented on the grounds and just how stunning it is.
thank you all so much
love the new Mr & Mrs Gilbert -
Quality of the service
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