The Grand Pier Reviews
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![Helen]()
Helen Sent on 29/08/2024Incredible experience, Kelly our coordinator was exceptional.
Kelly I want to thank you for the care and attention you personally gave to ourselves, the wedding and our families. Your sunny, bubbly personality put us all at ease, nothing was too much trouble and you went above and beyond for our wedding.
I have waited until I had time to write this because I wanted to ensure the feedback, attempted to do justice to the initial enquiries and arrangements, the actual wedding and the after care provided.
Matt and I had a number of difficulties during the year running up to the wedding, I honestly thought we would be looking at having to cancel but the events team were brilliant and saved our day by tailoring everything to the budget we ended up with, without any issues or complaint, in fact the support and understanding was beyond expectation. Once we were allocated to you as our coordinator nearer our wedding and we met to discuss everything, I was instantly put at ease by your calm, friendly and welcoming manner. You helped us achieve what we had in mind, including what the veggies had to eat, getting the bunting I supplied put up, working with us to get our decorations on site and arranging the 2p favours for our guests, which was talked about afterwards as the best wedding favours anyone ever had 😂
The wedding was incredible, it was all the little things, like the card and Mr & Mrs Gonks left for us, my girls, my mother and I loved the bridal suite for getting ready in, you got my grandmother a blanket and offered her a hot drink because she was cold, dealing with our music, liaising with photographers and ensuring all the turn around points went smoothly. I know I provided the decorations but you put it all together and it looked stunning. When the flower arch was delivered I realised the batteries for the lights had run out and you must have put new batteries in because they were on and working for the ceremony❤.
Everybody gave compliment after compliment for how beautiful and unique our wedding was, they all had a lot of fun, I think the older males in our families reverted back to childhood and were running around the arcade wide eyed and having a go on everything more so than the actual kids, this also applied to the sweet cart🤣 Everyone loved the fish and chip supper, the gravy was a hit, my Mum is asking for the recipe, she said it was bloody lovely.
The DJ supplied through yourselves was great, obviously we are a bit of a mad bunch so the party was always going to be a good one. The pier staff assisting with the wedding were also friendly, welcoming and couldn’t do enough for us.
At the end of the day we didn’t have to worry about anything apart from tipsily making our way back to the hotel, you made it easy for us to come back the following day and collect everything that you had carefully packed up for us. Another surprise was that you had kept the top tier of our cake for us to take home, I was so pleased because with all the dancing I forgot to eat any, so we took a few slices on honeymoon with us to have with a cuppa.
I can honestly say our wedding will be lovingly reflected on for some time to come, it brought a lot of joy to a lot of people, everyone said it will be remembered for how beautiful, fun and unique it was and also the obvious love and connection Matt and I have for each other.
Thank you with all our hearts to all The Grand Pier staff involved in our wedding, we are so very grateful you were our coordinator.
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![Kerri]()
Kerri Sent on 31/03/2026Kelly and the team were fantastic 😊. An amazing venue for a wedding.
We had our wedding on the pier a couple of weeks ago. Kelly has been fantastic throughout the whole process. So obliging.
We felt confident that she would organise all of the entertainment crew, and she did a brilliant job.
We had several visits beforehand which allowed us to see the room set up, and Kelly helped us bring our wedding stuff to the room.
The team on the day were brilliant. Thanks Kerri and the other lady ( so sorry I have forgotten your name 😔). I felt very supported by you and the whole process of getting me and my bridesmaids to the ceremony.
The catering team and the bar staff were friendly and efficient, and the food was amazing.
Our guests loved the option to go on the rides and the man on the bumper cars allowed us to have our photos taken , albeit holding the queue up!
Overall, we had a fantastic day with a perfect venue. We would definitely recommend.
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![Vincent]()
Vincent Sent on 11/02/2026Best venue choice by far for a wedding Venue
The day went better than expected, as you will appreciate anticipation and expectations for the day are not met till the day of the venue. Well our day was exceptional in all respects from the venue access been the night before and day afterwards. The venue is yours all day. The events Team run by our wedding planner Kelly were all outstanding in meeting all our expectations and all of our guests who have done nothing but complement the venue and day. Food outstanding, silver service outstanding all just outstanding great value.
Many thanks Kelly and all the venue team members love Kim and Vince.The Grand Pier's reply:
Hi Kim & Vince,
Thank you so much for such lovely feedback. It honestly was such a pleasure being a part of your special day. You and your guests were a joy to have around. Wishing you both a lifetime filled with love, laughter, and unforgettable moments together.
Lots of Love,
Kelly -
![Catherine]()
Catherine Sent on 22/07/2024Absolutely perfect!
We had a perfect day. Our wedding co-ordinator, Faith, Kari and the whole team went over and above to make sure everything went smoothly on our special day. Nothing was too much trouble. The venue was great, with lots of space, light and spectacular views from the balcony and the food was excellent. I would highly reccommend the Grand Pier to anyone getting married. -
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![Cadbury]()
Cadbury Sent on 17/04/2024Excellent venue and staff
Professional staff where nothing is too much bother. Lovely venue and the room looked amazing. Would certainly recommend. -
Charlotte Sent on 05/06/2022
Wedding coordinator and venue
The Grand Pier made our day truly special. The package offer was brilliant value for money and they were very flexible considering we had to rearrange due to the pandemic.The Grand Pier's reply:
Thank you Charlotte and Ryan for your lovely feedback. We are so happy that you had a wonderful day and that we could be a part of your special day. We wish you all the best in your future together and we look forward to seeing you both again soon!
-The Grand Pier Team -
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