The Castle Hotel, Windsor Reviews

The Castle Hotel, Windsor

Windsor, Berkshire

4.8 out of 5 rating, 27 reviews

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4.8 out of 5 rating

4.8

Excellent

27 reviews

Recommended by 96% of couples

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Quality of the service
4.9 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
4.9 out of 5 rating
Value for money
4.8 out of 5 rating
Flexibility
4.9 out of 5 rating

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Mr & Sent on 10/04/2024

5 out of 5 rating
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Mr & Mrs Alderton

‘From the start of planning our wedding in August 2022, Calum has been amazing. Our wedding was beyond our expectations and it wouldn’t have been possible without the staff at The Castle Hotel. Calum efficiently answered all of my enquiries quickly and went above & beyond to make it the perfect day for us. I have also had feedback, from my guests and they have endorsed how smoothly and special Calum’s efforts were to ensure all of my requests were fulfilled.
I would also like to thank the other staff who were on duty that day in addition to Calum, his colleagues who also helped. Everyone was so friendly. I would like to extend my gratitude to everyone at The Castle Hotel in making our day extremely special. Calum, is an asset to The Castle Hotel’.
N & Sent on 22/12/2025

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Feedback march

Dear Calum,
We wanted to take a moment to say a heartfelt thank you for everything you did in the lead-up to our wedding at The Castle Hotel on 29th March. From the very beginning, you were such a steady, reassuring presence throughout the planning process.
No matter how big or small the question, you always had a clear answer and were consistently helpful and proactive in bringing our ideas and requirements to life. It really meant a lot to us to know that we could rely on someone who was both knowledgeable and genuinely committed to making our day special. Communication was always smooth and easy with you, and we truly felt supported every step of the way.
We also want to extend our thanks to Edward and Spiri, the event coordinators who were there on the morning of the wedding. Edward, in particular, was incredibly helpful and made sure everything ran smoothly from the start. Please pass on our gratitude to both of them for their hard work and professionalism.
Thank you once again, Calum. It was a pleasure working with you, and we’re so grateful for your role in making our wedding day such a memorable one.
Warmest regards,
Neneth & Avi
R & Sent on 22/12/2025

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August Wedding

Dear Castle Hotel Windsor Team,

Thank you for your email regarding feedback on our recent wedding reception and stay with you at the The Castle Hotel Windsor. Overall, we really enjoyed our stay in your hotel, and would recommend to anyone wishing to hold an event in Windsor.

Please find below a breakdown of the event and the main people that we interacted with.

Event Manager.
We especially found the event manager, Calum Spink, extremely helpful. He helped us throughout the decision making process and we appreciated his valuable input.

Food tasting.
This was a excellent experience which helped us to finalise our menu choices. The Polish waiter was very helpful. We also found it a nice touch that the chef personally had a chat to us regarding the selected options.

Drinks reception.
This went off well. it was a good idea to move the drinks reception to the front, as this area was under cover. , a big thank you to the Scottish master of ceremonies for making this an enjoyable experience.

Wedding Breakfast.
The restaurant manageress did an excellent job making sure that everything was served correctly and the evening ran according to plan.

Room.
The John Chater room in which we stayed for two nights was superb.

We hope you find this feedback useful and we look forward to visiting and staying in the Castle Hotel Windsor in the future.

Best regards,

Mr & Mrs Snare

R&O Sent on 22/12/2025

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Thank you .

Wanted to say a huge thank you to Monica for everything they did for us on our Wedding day. You were absolutely amazing and so attentive to every little detail
Made sure everything ran smoothly and looked perfect, and we genuinely couldn't have asked for anyone better to support us on such a important day , the entire team was amazing
Thank you for your kindness, your professionalism and for going above and beyond to make our day so special, We are truly grateful
Warmest wishes R&O
Isaac Sent on 09/11/2024

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Awesome Experience

Excellent service, beautiful hotel, the staff were super helpful. We had a beautiful day and recommend it
Jackie Sent on 12/08/2024

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Mrs Poplar

After choosing to have our wedding and reception at this beautiful location you would have thought everything would have been top professionalism on all standards
all we can say is we must have been very
unlucky
All we can advise if before you spend money make sure you have ever-thing triple checked if in any doubt do not do
We are willing to share our experiences
Annie Sent on 13/11/2023

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04.11.23 Annie & Sean

The whole day was brilliant, the Ballroom Suite was exactly how I wanted it! The floor plan, seating and red carpet all in the right places!

All my requests on the room were listened to!

My guests said the food was fantastic. A few of my guests commented on how attentive the staff was on the night.

If I ever have the chance to come again and run an event, I most certainly will.

Thanks
Annie
Iuliana Sent on 30/08/2023

4.8 out of 5 rating
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Amazing day thanks to Windsor Castle Hotel

We had an amazing weeding due to the great people at Windsor Castle Hotel.
Calum & Monica are amazing and well organized people. The have both made it possible for a great day for us and our guests.
The food we've chosen, the services offered are well above expectations.

Thank you very much for making our day unforgettable.
Iuliana
Essie Sent on 28/08/2023

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Mike & Essie Wedding

We recently tied the knot at the Castle Hotel, and we couldn't be happier with our choice! Our day was absolutely perfect from start to finish. Our wedding coordinator Calum was exceptional and was on top of every single detail every step of the way. The reception was setup exactly as I had explained and looked perfect. The day wouldn't have been a success without him!! Our banqueting manager Abdul was also fantastic, he was very personable and very accomodating. The food was outstanding and produced by a true master. Needless to say all plates were clear with no complaints but admiration from a very picky and foodie crowd. Thank you so much, you turned our special day into unforgettable experience that we will cherish for many years to come. We wholeheartedly recommend The Castle Hotel to all couples seeking a truly magical day! With the greatest thanks Mike & Essie ❤️
https://www.instagram.com/reel/CvVGsnpo3KS/?igshid=MTc4MmM1YmI2Ng==
Olivia Sent on 13/07/2023

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28.08.22 -Cordice-Turner & Bundy

It was absolutely perfect there honestly was nothing that went wrong it was just incredible and everyone was so kind and perfect. Thank you so much for all your help and everything you have done it really was beautiful. Many thanks again Olivia