Poets House Reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
22 reviews
Recommended by 100% of couples
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Quality of the service 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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User photos
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Featured
Jason Sent on 07/02/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Blown away by Poets House!
We honestly could not have chosen a more perfect place to get married than Poets House Hotel, and a bigger thank-you has to go to Sara and the entire team for making our wedding everything we dreamed of (and more).
From the very beginning, everything felt completely personalised. Sara truly listened to what we wanted, understood our vision straight away, and somehow turned it into a day that felt entirely us. Having everything all in one place made the whole experience seamless and relaxed — no running around, no stress, just excitement and joy.
We wanted a venue which had beautiful outside and inside space, which could accommodate guests who wanted to stay and have breakfast with us the next morning, and Poets House gave us all that, as well as stunning backdrops for our photographer to take the most amazing photos both around the hotel and a quick dash into Ely cathedral over the road and nearby park gave us the most fabulous photographs which we will cherish forever.
On the day itself, the team were nothing short of incredible. The staff were warm, calm, attentive and genuinely happy to be part of our celebration. Every littlei detail was taken care of before we even had a chance to think about it. We felt completely looked after, which meant we could just be present, soak it all in, and enjoy every second. Which we absolutely did.
What really stood out was how stress-free the entire experience was. Weddings are meant to be joyful — and thanks to Sara and the team, ours truly was. We felt supported, reassured and totally confident that everything was under control.
If you’re looking for a wedding venue where you’ll feel heard, cared for and celebrated, Poets House Hotel in Ely is exceptional. We will always be grateful for the memories they helped us and our guests create — absolutely sensational from start to finish.
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+6 Photos
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Chloe Sent on 03/03/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alex & Chloe wedding package
If you are looking for the perfect wedding venue, Poets house fits the bill
The hotel is absolutely beautiful. It is the backdrop to Ely Cathedral which makes it even more special. The rooms and honeymoon sweet and groomsman flat were decorated beautifully, making our day even more memorable.
Sara worked tirelessly to ensure everything was spot on for our big day and we cannot thank her enough for making it so special. Christine oversaw all the events leading up to the big day and ensured that anything we wanted was sorted. Sara, Christine and the team at Poets house were simply outstanding. Notwithstanding how amazing the food and service was on the night as well!
Could not recommend this vendor enough. Absolutely perfect from start to finish.
Thank you to all involved in making our day so special.-
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+2 Photos
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Erika Sent on 27/02/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The wonderful day of our wedding
We chose The Poets House after walking around the area and being immediately impressed by how well‑presented the venue was and how warm and friendly the staff appeared. Throughout the planning process, nothing we asked for was ever too much trouble, and the team consistently made us feel at ease. On our wedding day, everything was delivered exactly as promised and even exceeded our expectations. The staff were attentive, approachable, and always ready to help with anything we needed. The bridal suite was beautifully presented and perfect for getting ready pictures - beautifully lit, spacious just perfect for those special pre-ceremonial moments. The atmosphere, service, and attention to detail all contributed to a truly memorable experience.
I would highly recommend The Poets House to anyone, who wants their wedding day perfect. The combination of excellent service, friendly staff, and a stunning setting makes it an ideal choice for any special occasion. -
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Ellen Sent on 26/02/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect wedding
Our wedding at The Poets House was absolutely perfect. We needed a smaller venue at short notice and The Poets House were more than happy to help! The team went above and beyond. They let us have access to the venue the day before to set up, and helped out on the morning of the big day. Everything was just as we wanted, they made our day feel truly special. All our guests said how perfect the wedding venue was and everyone complimented the food! Sara was so patient with us, she also kindly reserving rooms for our guests should they need them. Big thank you to The Poets House! -
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Matthew Sent on 06/02/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Staff - Beautiful Venue - Just Perfect
Sara & the team at Poets House were just amazing, they couldn't have done anymore to make our day just perfect.
They were very accommodating and flexible in the run up to the big and on the day were always on hand to ensure it ran smoothly.
We can not speak highly enough of the venue and the staff are a true credit to the owners.
The Poets House will always hold a found in our hearts. -
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Ian Sent on 29/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service in a gem of a hotel
We are so grateful to Sara and the Poets House team for helping to make our day so fantastic!
Our wedding was everything we hoped it would be and more, we enjoyed every minute of it, and the Poets House team played a huge part in this - nothing was too much trouble for them, right down to the Portuguese barman who was happily recommending places to visit in Lisbon on our honeymoon.
Our family in Ely were all planning future meals and drinks at the hotel as they were so impressed with the food and service.
We can’t thank them enough, as they really helped make our day one we’ll remember for the rest of our lives. -
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D Fletcher Sent on 27/01/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Perfect Romantic Wedding
We had a small romantic wedding with 34 guests at the Poets House Hotel. Sara, Mercedes and the team went above and beyond to make our day very special, creating wonderful memories and a perfect wedding day to remember.
Nothing was too much trouble even the finest details were taken into consideration. From the beautiful bridal suite to the ceremony room layout, the wedding breakfast and the friendliness of all the staff made our day so very special. Everyone of our guests said it was a beautiful day.
We couldn't have wished for a better wedding venue .
Well done to Sara and the Poets House - you done us proud. -
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Penny Sent on 25/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect wedding venue
Poets House was the perfect choice for our wedding. The service was completely personalised, the food was outstanding, and the boutique setting was the ideal size for our day. The décor and styling were stunning, and the team’s customer service was exceptional – they thought of everything. We couldn’t recommend Poets House highly enough.-
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+3 Photos
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Gemma Sent on 23/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best wedding from booking to leaving
Poets house made our day better than we could ever wish for. They helped every step of the way and went above and beyond to make the day perfect. We have recommended to everyone we know. Sara is amazing at her job and we can’t thank her enough. -
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Maria Sent on 29/09/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing fairy tale venue
We had our wedding reception at Poets House 🥳. I want to express my gratitude to the whole team at Poets, you guys were truly amazing and so so attentive and helpful. I have been planning all the wedding day details with Sara, Poets' events manager, for the past 15 months, and she was always so great at responding to emails quickly, answering ALLLLLL of my questions, sharing various ideas etc. Her manager, Christine, was always available too when needed. On the day itself everything went super smoothly as the Poets team was just incredible. They were able to anticipate our and our guests' every need, they handled any small unexpected hiccups swiftly etc. I absolutely love this cosy little venue, it is so so beautiful and classy and it was exactly the wedding vibe we were going for. I received so many compliments from all our guests about how beautiful the venue was. The wedding breakfast itself was delicious too, and the portions were huge! I wanted to separately mention another gentleman, Andres (I apologize for the spelling in advance), he was responsible for us from the start of the reception and until the very last minute - he was phenomenal, what a truly caring, professional, super attentive person. THANK YOU ALL SO MUCH. IT WAS A MAGICAL DAY 🤩and we won't forget it. We will be coming back for a nice dinner for sure ❤🤩 -
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