New Hall Hotel & Spa Reviews
Reviews
5.0 out of 5 rating
5.0 out of 5 rating
44 reviews
99% recommend it
Badges
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Featured
![Jojo]()
Johti V. Sent on 25/07/2023A truly magical dream wedding
Firstly, we just wanted to say a massive thank you to everyone at New Hall for our amazing wedding day, from the planning all the way to the set up and ensuring everything went smoothly and that any issues were immediately fixed. On the wedding day, Izzy and Laura did such a fantastic job ensuring our wedding day went smoothly.
The venue itself is magical, our guests loved New Hall and were blown away by it.
We would 110% recommend anyone to have their wedding at New Hall Hotel, it truly is a dream wedding venue with the building being surrounded by the moat where the beautiful water lilies are, all the greenery, the history of the place makes it so grand and majestic and royal.
Our family stayed in the hotel rooms and every single one of them loved their rooms, they loved the service.
And we were absolutely lucky enough to have breakfast together the next day in the main chamber (where we had our ceremony the day before). That is something priceless, a memory I will forever cherish
We genuinely cannot fault anything, we are so happy, our family and friends said it was the best wedding they have been to :) and that's definitely such a grand compliment. -
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![Indira]()
Indira S. Sent on 27/08/2022It was good but could be better!
The venue is just absolutely STUNNING. Staff was wonderful. However, it feels like there is lack of communication during the wedding from the wedding organization team. I understand that the hotel has wedding almost everyday, and the team might be tired or does not have enough staff, but I feel that they did not put their 100% into the wedding. -
![Eva-Liisa]()
Eva-Liisa P. Sent on 08/08/2022The dreamiest wedding venue
We had our wedding day at New Hall in July 2022 and it could not have been more perfect. The venue itself is absolutely breath taking and is something that you have to see with your own eyes. If you are after stunning photos this is your venue. We had to postpone our wedding from 2020, there has been many tears and stressful moments but the staff at New Hall were super accommodating assisting us throughout the last few years. We can definitely say it was 100% worth the wait. When the day finally arrived we were absolutely blown away. Every one of our guests is still talking about how amazing the food was. All the staff we dealt with were so lovely and made sure everyone had the best day. If we had to do it all over again we would definitely choose this venue over anything else. We cannot wait to be back at New Hall in the future.
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![Kay-Ann]()
Kay-Ann E. Sent on 07/06/2022Perfect Location
My husband and I are from Jamaica and we decided to get married i England. We booked the hotel with just looking at the pictures. From start to finish we were pleased with the service. The property is beautiful!! We are happy that we had our wedding at New Hall -
Samantha L. Sent on 01/06/2022
The most beautiful venue!
We got married at new hall on 27th May 2022 and can honestly say we had the most beautiful day. The venue itself is stunning and we were lucky to have sunshine all day to really showcase it in our photos. The staff were very professional throughout and we’d like to give Olivia and Issy a special thanks for looking after the planning of our day. We had a bereavement very close to the day which meant some hard last minute changes had to be made - again Olivia was so understanding of this and helped us to still create the perfect day. It was just amazing, thank you. -
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![Jade]()
Jade S. Sent on 19/04/2022Amazing from start to finish
Absolutely can't recommend this venue any more. Its completely stunning pictures really don't do any justice. Can not thank Olivia Jacks and her team any more we had the best wedding day ever on 9th April 2022! The day was stress free too an left us with no worries. The communication from start to finish was amazing also. Makes me want to relive my wedding all over again! -
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![Fiona]()
Fiona C. Sent on 10/11/2021100% Definitely Recommend! Perfect!
We just wanted to get married as soon as possible, with a small group of immediate family, but still something to mark the occasion that felt special.
After a lot of searching online and emailing / ringing a few places with slow/no responses - we were lucky enough to discover New Hall through Handpicked hotels - they had an excellent website, got back to us very quickly with emails. They had availability for about 5 weeks time and arranged an in person visit straight away.
We knew we liked it the second we were there - the building and the setting is beautiful - the moat just makes it.
We were greeted by our wedding coordinator Olivia - who was friendly, relaxed, professional and who was able to offer us exactly what we needed 'the intimate package' - which was very reasonably priced and included ceremony room, private dining for 10 people a 5 course meal with wine, canapes, champagne, bridal suite, breakfast for everyone the next day - a dedicated team who would dress the rooms for you, a live video link for people who can't be there, a few other extras included and then other bits you could add on and build up your package if you wished. The wedding co-ordinator was amazing throughout, really helpful & patient, quick to respond to every question / amendment / new requirement.
They had a handy list of suppliers you could use to help you find local florists / photographers etc. or you can still choose your own.
Funnily enough - we had never been married before, so had no idea of the full process, but we were helped every step of the way. Olivia was great and has the aura of someone super experienced at wedding organising relaxed and calm and we knew we could trust her to help get stuff done!
The actual wedding day was perfect - the hotel has a one bride policy (only one wedding a day) - all the staff were extremely friendly helpful and attentive and made our guests, the groom & myself feel very special & well looked after.
The Ceremony Room and the Garden Room (dining room) are beautiful without any further dressing up (and the building is full of interesting history). But we did have beautiful flowers from the florist (recommended via New Hall/handpicked hotels) and I provided decorations and instructions, which the dedicated team followed to the letter and created something even more beautiful than I expected.
The hotel was really accommodating and let us store decs the night before / remove them the morning after.
The food and drink at the hotel was yummy and beautifully presented and there was a lot of it - everyone was stuffed after dinner. They also took great care to make sure any allergies /special food requirements etc were catered for.
We also had use of the lounge & bar and the out door garden space. The grounds are beautiful. Our Bridal suite room was amazing - extremely spacious, beautiful furniture and little extra surprises in our room chocs n rose petals that were a really lovely touch that made us feel extra special.
Due to covid & work & the difficulty travelling at the moment, we also stayed for our mini moon there - enjoying afternoon tea, room service - use of the swimming pool at the spa and nice treatments like massages and pedicures.
From beginning to end one of the best experiences of my life.
We highly recommend having your wedding there! Perfect for all your needs - everything all organised in one place - they really helped take a lot of the hassle and stress out of it - which is what you need when you've only given yourself a month to get married.
Felt perfect for our intimate 10 people wedding - but they also have larger dining rooms and a marquee if you want to have a BIG wedding.
We also recommend just visiting the hotel to enjoy the hotel! - We will definitely be back again. -
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