Macdonald Berystede Hotel & Spa Reviews
More informationReviews
5.0 out of 5 rating
71 reviews
5.0 Fantastic
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100%
Recommended by couples
Badges
+6
User photos
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Featured
Laura Sent on 05/06/20235 out of 5 rating-
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Small wedding - Berystede Hotel
We planned a small intimate wedding reception at the Berystede, Library Room with all guests staying at the hotel. Fiona was completely understanding of the wedding we wanted and provided the best experience for us. We will forever be grateful for the afternoon/evening provided by her and her team for the wedding and also for the morning we had all eating breakfast together on the terrace the following morning. Would highly recommend the Berystede for a wedding and especially Fiona for her expert planning skills and kind listening to what we wanted (a skill not so common in the wedding industry we had found!!)Macdonald Berystede Hotel & Spa's reply:
Thank you so much for your kind words, Laura. It was a pleasure meeting you both and planning your evening reception here at The Berystede. I hope you have lasting memories of your Wedding Day.
we all look forward to welcoming you back to the Berystede very soon. Kind Regards Fiona Lyons x -
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Becky H. Sent on 28/07/20235 out of 5 rating
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Macdonald Berystede
Had my wedding here in June, the staff were amazing and went the extra mile to make sure our day was special.
Everyone is still talking about how good the food was and what a lovely wedding.
Would definitely recommend this venue to anyone who is thinking of getting married.
We stayed from the Friday-Sunday with our wedding on the Saturday and the staff looked after us the whole time, we make use of the spa and swimming facilities and everyone who stayed enjoyed the weekend.
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Charlotte Sent on 01/06/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Amazing Berystede
Amazing staff very attentive, Fiona and Prem went above and beyond for us and helped bring our vision to life, we will most certainly be recommending to othersMacdonald Berystede Hotel & Spa's reply:
Thank you for your kind words. It was our pleasure to make your dream day come to life for you both. We look forward to welcoming you back to The Berystede in the future. Kind Regards Fiona x -
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Tracey C. Sent on 30/05/20235 out of 5 rating
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Beautiful venue
This was the first venue we looked at and loved it straight away. We did look at others but came back to here and wasn't disappointed.
Fiona and the team were brilliant and created a bespoke wedding package to cater to our needs. Details and planning were to the point. She even drew room plans for the day! They also have great connections with BWH Events who supplied our decorations and photo pod.
Beautiful venue with amazing photo opportunities inside and outside.
Would definitely recommend 😍
Macdonald Berystede Hotel & Spa's reply:
Thank you for your kind words, Tracey. It was my absolute pleasure to help you create your dream wedding day here at The Berystede Hotel & Spa. I look forward to welcoming you both back here for your anniversary celebration. Fiona x -
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Kasey Sent on 29/11/20225 out of 5 rating
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Above and beyond
I would definitely recommend the venue they were faultless from checkin to check out.
However they did recommend a third party supplier ‘bwh events’ who’s DJ I would not recommend who only followed a pre set list of music and refused to play requests from guests. Unfortunately this only reached the bride and groom’s attention at the end of the reception. -
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Mary S. Sent on 21/11/20225 out of 5 rating
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Wedding for 15 people with accommodation
We wanted a small intimate wedding for 15 people and straight away Vicky the event planner understood exactly what we wanted.
The staff went the extra mile to ensure us and our guests had a magical experience
Thank you Vicky, Fiona, Jack and all the staffMacdonald Berystede Hotel & Spa's reply:
Thank You Mary for your kind words. I'm delighted both you and your guests had a magical day here at The Berystede with us. We look forward to welcoming you back in the near future.
Best Wishes,
Fiona -
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Cyprese Sent on 20/01/20234.8 out of 5 rating
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Wonderful experience! Superb!
The staff of The berystede has been super helpful and considerate with all our request. Vicky and Fiona and the rest of the staff has been wonderful. -
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Clare B. Sent on 21/06/20224.8 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Clare and Lee wedding
Abbi is amazing, I wouldn't of dealt with anyone else. She went above and beyond for us.
No ask was too big and she made sure the day went without any hiccups.
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Macdonald Berystede Hotel & Spa's reply:
Thank you Clare.
It was such a pleasure working with you and Lee to make your wedding vision come to life.
I hope you enjoyed your special day.
Best Wishes,
Abbi -
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Anonymous Sent on 19/04/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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WOW, Amazing, Fantastic, Fabulous, Excellent!
We recently got married at the Berystede and I cannot thank the team enough.
Started off with the wonderful Sarah being the best wedding planner there is, no request was too big or small - she reeled us in with her bubbly personality and above and beyond approach.
Sarah then handed over to Lauren and this girl is UNREAL!!! she knows her stuff and the whole weekend was planned out to within the very last second. Lauren is an operational, logistical goddess and has everything on lock down it is a well oiled ship. Lauren worked alongside Chris and what a diamond he is, Ensuring everything was slick and wonderful.
Every single member of staff that worked on our wedding was unbelievable. Friendly, Helpful, Happy, Amazing, Fabulous. Everyone worked with so much passion and enthusiasm and they really do care which made our wedding the best day of our lives.
All of our guests were super impressed with the hotel, the staff, the food, the atmosphere, the rooms, the rates, the spa, the pool.
THANK YOU!! THANK YOU -
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Katherine Sent on 14/09/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Perfect wedding at the Berystede
We had our wedding reception at the Berystede on Friday 28th July 2017. We are still reeling from what was such a perfect day... More than we could ever have imagined. What was instrumental in making our day so perfect was the incredible staff at the Berystede hotel. From day 1, Sarah our wedding coordinator was just amazing. She listened to everything we wanted and helped us to make it happen, offering advice but not telling us what we wanted. We had a very musical wedding where we had live music playing all day, (some of it performed by ourselves!) And where some hotels instantly saw this as a logistical nightmare, nothing seemed to be too much for the staff at the Berystede. There was also an excellent contingency plan for if the weather was not on our side on the day... which is wasn't! On the day, Chris, the conference and banqueting manager acted as our MC and ran the day. He was magnificent! He made the day run so smoothly and had all staff doing everything that needed to be done brilliantly. He was so gentile and kind to our guests too which many people commented on.
The food was also of the highest standard and there was plenty of it! The morning after the Wedding, the Berystede organised for us to have a private breakfast with all of our guests, before relaxing in the spa, which was a great way to unwind after what was a amazing but busy day and a very late night!
We cannot thank the Berystede hotel and all its staff - especially Sarah and Chris - enough for our amazing wedding day.
Love Katherine and Jack (Mr and Mrs Smith!) -
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