Holiday Inn Runcorn Reviews
Reviews
We're all about trust. Our community relies on honest reviews to make your big decisions easier.
5.0 out of 5 rating
5.0
Fantastic
26 reviews
Recommended by 100% of couples
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Badges
-
Featured
Lauren Sent on 19/09/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding 14/09/24
In the opinion of myself and Lauren, the whole day, venue, staff and everything inbetween was everything we could have ever dreamed of, the vendors we hired were all fantastic. Angela and Rebecca were the 2 names I remembered who stood out and made everything absolutely perfect. The only downside to the whole day was our guests all mentioned that they all paid different prices for virtually the same rooms with one guest paying nearly £250 for 1 room for 2 nights whereas another guest only paid roughly £150 for 1 room for 2 nights. Some guests fed back that rooms were not the best with the sofa beds being broken, there not being enough room for 3 people in a “family room”. None of this was a problem for Lauren and I but just minor faults fed back from guests. -
Quality of the service
-
Suzanne Sent on 30/09/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding day 07.08/2026 best day of our lives
We got married at the holiday inn Runcorn on 07/08/2026, everything was just perfect, from start to finish staff were amazing nothing was to much trouble very professional in every way value for money is what I want to say. Wedding planner was amazing too always available for any questions we had, your wedding day is one of the most important days of your life you want everything to be just right that's how I felt with beck’s I couldn’t of asked for anything more all the staff were amazing which made my day feel stress free I would 💯 recommend the holiday Inn to family and friends perfect in every way thank you to the A Team at the Holiday Inn Runcorn x x 💙💙 xx -
Quality of the service
-
Matthew Sent on 15/09/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Holiday inn runcorn
From the very first contact with everyone at the holiday inn, we have been treated with warmth and professionalism from the ladies at head office, and then all the staff at the holiday inn runcorn especially Rebecca she is honestly the best wedding organiser you could not wish for a better person to make sure everything runs smoothly.
The wedding day was brilliant we did not have to worry about a thing Rebecca and all her staff had everything in hand.
The Food, Well what can I say it blew everyone away it was far and beyond what are exspections was. The afternoon meal was fantastic and then the night time food was incredible we had so many people remark afterwards about how good it all was.
If your thinking about this venue I promise you won't regret it. -
Quality of the service
-
Rachel Sent on 11/09/20264.6 out of 5 rating4.6-
Quality of the service 4 out of 5 rating4.0
-
Response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great venue
We had our wedding here and cant praise all the staff enough, the food everyone loved and the staff went above and beyond with everything, I liked having everything in 1 place so no rushing about i wouldn't hesitate in recommending the holiday inn to get married to anyone we had a great day and night here. Also use krn for room dressing they are worth the money paid room was like a fairytale x -
Quality of the service
-
Rosie Sent on 29/06/20265 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding 27/06/2026
Was a lovely service, the staff were very nice and professional and made us feel at ease. Would definitely recommend. The grounds are beautiful and hall is beautiful too -
Quality of the service
-
Michael Sent on 14/07/20235 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our wedding day was perfect!
Our wedding day was just amazing! We've had loads of guests saying its the best wedding they've ever been to, that kind of says it all.
We were over the moon with everything, Beth and Angela are absolute stars, the staff were amazing, the food was amazing, the whole day was perfect. We can't thank you enough, we want to do it all again!
From booking our wedding through to the big day itself was a stress free experience, even when we made a couple of alterations to proceedings along the way, Angela & Beth were more than accomodating.
Thank you again, you really helped making our special day such an epic event.
Highly recommend Holiday Inn Runcorn.
Holiday Inn Runcorn's reply:
Thank you for such lovely comments Mick! We had an absolute blast with you, and we can't wait to watch your love thrive in your marriage!
Beth :) -
Quality of the service
-
Valerie Sent on 30/03/20235 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our Perfect Wedding Day ❤️
From the day we booked our wedding with the Holiday Inn, Runcorn, everything was handled professionally and with world class customer service.
On the day, we felt everything ran so smoothly and we really appreciated the care and attention we received from every member of staff in the whole hotel.
The organisation of our day was impeccable.
Thank you so much to Angela and the whole team for making us feel so special and for taking care of the whole day. Excellent service, immaculate rooms, fabulous food, perfect function rooms - what a day to remember! x -
Quality of the service
-
Val Sent on 01/02/20195 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I would just like to formally thank everyone at the Holiday Inn, Runcorn.
Karen, your service from us visiting for the first time, to our wedding was second to non. The planning meetings and making sure everyone knew what we wanted. The staff couldn't do enough for us, on our day. If I could give you all 10 we would!
A special mention also to Pete on the day and Sam in the function bar! ?????
Thank you once again for supporting us on our special day. -
Quality of the service
-
Frances Sent on 10/08/20175 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Magical day
Me and my husband can't thank the staff and especially Andrea enough for all they did for us. Making sure our day ran smoothly and was everything we wanted it to be. Our day was truly magical and couldn't of gone any better. I would highly recommend the holiday inn runcorn to anyone who is planning a wedding, They're amazing.
PS Karen my mum Christine phipps said you can use her review as asked. xHoliday Inn Runcorn's reply:
Hi Frances,
What an amazing way for us to start a Friday!!
Thank you so much for your comments and we were thrilled to be part of your big day!
I bet you can guess what I am going to ask next....... please can we use your review? if it is easier to respond via email please do so to weddings@hiruncornhotel.co.uk
Once again, thanks so much for your kind comments and I will be sure to pass the review on to all of our team members.
Regards, Karen -
Quality of the service
-
Christine Sent on 10/08/20175 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Daughters wedding
My daughter got married at the holiday inn in July this year , I cannot praise Andrea and her staff enough. They all bent over backwards to make the day special the food was delicious , my daughter had made the table decorations herself and the staff had dressed the tables just how she wanted them . The staff were attentive friendly and cheerfull and shared our enjoyment of the day.
Thank you all so much.Holiday Inn Runcorn's reply:
Hello Christine,
Thank you so much for your kind review.
We were absolutely delighted to be part of Frances & Scotts big day and we are so pleased that you all enjoyed yourselves.
Would it be possible that we can use such a great review on our testimonials page on our website?
I look forward to hearing from you.
Regards, Karen -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?