Haydock Hotel Reviews
Reviews
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David Sent on 19/12/2025Exceptional Team & Venue!!
5 stars isn't enough for these amazing people! 😍 I recently had my wedding here, and I'm still grinning from ear to ear thinking about how perfect everything was. The team went above and beyond to make our day truly unforgettable.
From the initial consultation to the last goodbye, the staff were consummate professionals, warm, and welcoming. They listened to our every need, offered sage advice, and executed our vision flawlessly.
The venue itself is gorgeous, with plenty of space for our guests to mingle and enjoy themselves. But what really made our day special was the people. They made us feel like family, not just clients.
If you're looking for a stress-free, enjoyable wedding planning experience, look no further than Mercure Haydock. You won't regret it! -
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Debbie Sent on 02/01/2026
Wedding May 2025
We held our wedding day + night at Mercure Haydock May 2025 - Booked 18 months prior , amazing communication via email or phone with Nicola, Stephanie & their team. Nothing was ever a bother (Especially me adding everything on last minute!) We stayed the night before and staff couldnt do enough for us - Rooms / Suites all very comfortable, clean & spacious. Variety of pastries, hot & cold food for breakfast. Defenitley recommend Mercure, we will sure be staying more often! Thanks again Team for my our day so special!
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Bethany Sent on 19/12/2025
Our wedding day
Honestly our wedding day was perfect from start to finish! Dawn, Hannah and jodie all work so well together in making sure our day was the best! The food was amazing and the service and friendliness of staff did not go unnoticed. Nothing was too much trouble for anyone. The day ran so smooth! It really was our perfect dream wedding! -
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![Kirsty]()
Kirsty Sent on 19/12/2025Most amazing wedding venue
What can I say about the Mercure other than absolutely fantastic. I have never had such an amazing experience. From planning my day with Nicky, she never made anything seem like too much trouble, to the lovely James and Jodie working so hard to make my autumn dreams come true - I can only be eternally grateful. You've have made it fast so unforgettable. Abi who was with us from our initial tasting to the day was so friendly and went above& beyond to help us. The amazing service you receive is second to none. I would 10000% recommend.Haydock Hotel's reply:
Thanks Kirsty. I'm happy that you had a wonderful day with us and that we fulfilled your dreams.
Nothing was ever too much trouble and you were very organised. You all looked amazing on your special day.
Enjoy your married life. -
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Jessica Sent on 19/12/2025Unforgettable day
We had our wedding here on the 14.09.2024. Hannah and Nicola were amazing. They answered all my questions and queries quickly. They were invaluable on the days leading up to the wedding and even more so on the day of the wedding. I dropped off all of my centerpieces and decorations a few days before and they set the racecourse suite up perfectly relieving so much stress from me. On the day they were amazing. they helped to keep me calm ensuring that things ran smoothly and on time. Jodie was looking after us for the evening and did a fantastic job of introducing me and my husband and announcing the speeches she was essential to keeping us running on time. We also had a beautiful personal touch of having a first photo as husband and wife sneakily captured, edited, framed and left in our room for us with a beautiful note from Hannah and Jodie. We cannot thank the staff enough!Haydock Hotel's reply:
Thanks Jess for your lovely comments.
It was a pleasure to help you to arrange your wedding and to host your wedding at our hotel.
I'm glad it was a speacial day and that you had an amazing time with us.
It's great that the team went above and beyond with a framed photo in your room, something to treasure!
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