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Haydock Hotel Reviews

Haydock Hotel

Haydock Hotel

St Helens, Merseyside
5.0 out of 5 rating, 35 reviews
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Reviews

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  • Quality of the service
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Badges

  • Tammi
    Tammi Sent on 21/05/2026
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    Amazing!!!

    The venue was stunning exactly the way I wanted it, rooms are lovely and wow that honeymoon/bridal suit was brilliant the jacuzzi bath was just what I needed the next day 😂 the staff were really welcoming to us and all our guests Nikki James and Katie what lovely people they are! Compliments to the chef also! I would highly recommend this for your venue it was spot on and they accommodate for dogs and children too.

    Thankyou once again Tammi and Kieran

    Haydock Hotel's reply:

    Thank you so much Tammi & Kieran for your lovely review! 💖 We’re absolutely delighted to hear your day was everything you hoped for and that you enjoyed the honeymoon suite — especially the jacuzzi bath 😂

    It means so much to hear such kind words about our team, especially Nikki, James and Katie, and we’ll be sure to pass your compliments on to the chef too! We loved being part of your special day and are so pleased both you and your guests felt welcomed and looked after.

    Thank you again for choosing us to celebrate your wedding, and for recommending us to others. Wishing you both a lifetime of happiness together! 🥂✨
  • Jennie
    Jennie Sent on 11/05/2026
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    The making of an incredible day

    My husband and I were completely blown away with how much support, detail and care went into helping us plan our wedding. Nicky was amazing. She explained every aspect of the ceremony and reception.
    Jodie put together the most beautiful reception room. All of the guests commented on how magical it looked.
    The food options were great. They accommodated some fussy eaters and people with allergies with no stress. The food was delicious. Potion size was very generous, especially for the quality of the food.
    The suite my husband and I stayed in was huge! Decorated with traditional furniture, that was well placed and never felt cramped. The bed was extremely comfortable. We both slept very well.
    On the whole, I would recommend the Mercure in a heartbeat. We were well looked after from the get go! A huge thank you to all the staff involved with our wedding. They made our special day perfect.

    Haydock Hotel's reply:

    Thank you so much for your incredibly kind words. It truly means the world to us to hear how much you both enjoyed your special day.

    We’re delighted that Nicky and Jodie helped make the planning process and reception everything you hoped for. I’ll be sure to pass along your lovely comments to them and the rest of the team — they’ll be thrilled to hear your feedback.

    It was an absolute pleasure to be part of your wedding celebration, and we’re so pleased that you and your guests enjoyed the food, accommodation, and overall experience.

    Thank you again for choosing Mercure to celebrate such an important occasion. We wish you both a lifetime of happiness together and hope to welcome you back again in the future
  • D
    Debbie Sent on 02/01/2026
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    Wedding May 2025

    We held our wedding day + night at Mercure Haydock May 2025 - Booked 18 months prior , amazing communication via email or phone with Nicola, Stephanie & their team. Nothing was ever a bother (Especially me adding everything on last minute!) We stayed the night before and staff couldnt do enough for us - Rooms / Suites all very comfortable, clean & spacious. Variety of pastries, hot & cold food for breakfast. Defenitley recommend Mercure, we will sure be staying more often! Thanks again Team for my our day so special!
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  • D
    David Sent on 20/07/2025
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    Exceptional Team & Venue!!

    5 stars isn't enough for these amazing people! 😍 I recently had my wedding here, and I'm still grinning from ear to ear thinking about how perfect everything was. The team went above and beyond to make our day truly unforgettable.

    From the initial consultation to the last goodbye, the staff were consummate professionals, warm, and welcoming. They listened to our every need, offered sage advice, and executed our vision flawlessly.

    The venue itself is gorgeous, with plenty of space for our guests to mingle and enjoy themselves. But what really made our day special was the people. They made us feel like family, not just clients.

    If you're looking for a stress-free, enjoyable wedding planning experience, look no further than Mercure Haydock. You won't regret it!
  • J
    Jessica Sent on 08/05/2025
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    Wedding day.

    Can’t fault the mercure for a wedding venue , the racecourse suite is beautiful and the perfect size the hotel grounds are lovely plenty places for lovely pictures.
    The staff from the wedding coordinator to the waiters on the day have been brilliant, we felt we didn’t want for anything and everything was so personal.
    The day ran so smoothly and the little touches added from the hotel really stood out from something as little as a glass of water waiting for me before I walked down the aisle to having our first printed photo framed waiting in our room with a bottle of bubbly.
    I could go on but can’t put into words how fantastic everything was.
    Can’t fault anything at all.
  • B
    Bethany Sent on 22/03/2025
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    Our wedding day

    Honestly our wedding day was perfect from start to finish! Dawn, Hannah and jodie all work so well together in making sure our day was the best! The food was amazing and the service and friendliness of staff did not go unnoticed. Nothing was too much trouble for anyone. The day ran so smooth! It really was our perfect dream wedding!
  • Kirsty
    Kirsty Sent on 28/10/2024
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    Most amazing wedding venue

    What can I say about the Mercure other than absolutely fantastic. I have never had such an amazing experience. From planning my day with Nicky, she never made anything seem like too much trouble, to the lovely James and Jodie working so hard to make my autumn dreams come true - I can only be eternally grateful. You've have made it fast so unforgettable. Abi who was with us from our initial tasting to the day was so friendly and went above& beyond to help us. The amazing service you receive is second to none. I would 10000% recommend.

    Haydock Hotel's reply:

    Thanks Kirsty. I'm happy that you had a wonderful day with us and that we fulfilled your dreams.
    Nothing was ever too much trouble and you were very organised. You all looked amazing on your special day.
    Enjoy your married life.
  • Jessica
    Jessica Sent on 16/09/2024
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    Unforgettable day

    We had our wedding here on the 14.09.2024. Hannah and Nicola were amazing. They answered all my questions and queries quickly. They were invaluable on the days leading up to the wedding and even more so on the day of the wedding. I dropped off all of my centerpieces and decorations a few days before and they set the racecourse suite up perfectly relieving so much stress from me. On the day they were amazing. they helped to keep me calm ensuring that things ran smoothly and on time. Jodie was looking after us for the evening and did a fantastic job of introducing me and my husband and announcing the speeches she was essential to keeping us running on time. We also had a beautiful personal touch of having a first photo as husband and wife sneakily captured, edited, framed and left in our room for us with a beautiful note from Hannah and Jodie. We cannot thank the staff enough!

    Haydock Hotel's reply:

    Thanks Jess for your lovely comments.
    It was a pleasure to help you to arrange your wedding and to host your wedding at our hotel.
    I'm glad it was a speacial day and that you had an amazing time with us.
    It's great that the team went above and beyond with a framed photo in your room, something to treasure!
  • C
    Caroline Sent on 05/07/2018
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    Thank You

    To Kathy, It has been a pleasure to come & see you to organise our party. You are amazing at what you do and such a lovely lady. Sending our love and best wishes and heaps of thanks Caroline & Dave
  • E
    Edward Sent on 05/07/2018
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    Thank You

    Dear Kathy,
    Many thanks for al your support during our wedding preparations. You and the hotel were amazing and did all you could to make our special day perfect. Thank you again, Best wishes from Edward & Best
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