Harbour Hotel St Ives Reviews
Reviews
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Featured
Ellena Sent on 15/04/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Wedding Day Ever!
Thanks to the Harbour team our wedding day was everything we dreamed of and more. We chose the Harbour hotel because we’ve had so many happy memories in St Ives and it holds a special place in our hearts. The setting is beautiful overlooking Porthminster beach (Where we had some beautiful photos!). The Harbour suite blew us away with the sea view back drop.
The events team were amazing from start to finish and so attentive to all our needs. Bliss, Abi and Kelsie completely blew us away. I felt like nothing was too much and they made wedding planning a positive experience. They were completely transparent and there were no hidden fees.
On the day they helped us to feel so relaxed. Everything ran smoothly and all staff were friendly and approachable. They dealt and managed the 120++ excitable guests extremely well. The food and service were outstanding, with the chocolate brownie and pasties being a real hit!
The team put Guinness on draft especially for us as we mentioned we had lots of Irish Guinness drinking guests! ( we didn't even have to ask!)
We stayed in the Harbour Hotel from Thursday to Monday with the wedding on Saturday. The events team upgraded us to a beautiful suite on the Thursday night to help fit all our extra wedding bits. The Bridal suite was absolutely stunning and made the wedding morning so much fun, with a bridal breakfast delivered to us whilst getting ready.
The Events team also brought us a beautiful gift of two personalised 'Mr & Mrs' mugs. This was so unexpected and thoughtful!
All our guests are still telling us what an amazing day and location it was! We wish we could do it all again! If you are considering booking this venue, do not think twice!-
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+15 Photos
Harbour Hotel St Ives's reply:
Ellie & Connor,
Thank you so much for your glowing review. We are so pleased that your wedding day was everything you dreamt of and more.
St Ives is such a beautiful place to get married and we are overjoyed that we were able to be part of your special day.
I am so pleased you found the staff friendly and approachable, that the food was outstanding and that the draft Guinness was a hit!
I will pass your lovely feedback onto all the team involved.
Thank you for sharing your wedding photos with us too - they are beautiful and a great way to remember your special day.
Please do come back to see us when you are in St Ives. We hope to welcome you back here for many years to come and create more special memories in St Ives.
Best wishes
Bliss Festorazzi
Wedding & Events Sales Manager -
Quality of the service
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Sharon Sent on 10/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
120/100 Service and a Day We’ll Never Forget
We had our wedding at the St Ives Harbour Hotel and honestly, it was perfection from start to finish. The customer service alone deserves 120/100 — the team were incredible throughout the whole journey. From the planning stage, answering my endless questions, regular catch-ups, all the way to the execution on the big day, they were on top of everything and made us feel completely supported.
The venue itself was a dream. Sea-facing, bright, sunny, and beautifully spacious with both indoor and outdoor areas — you really can’t ask for more. Our guests were blown away by the view, and so were we.
And the food… absolutely delicious. Everyone kept telling us how much they enjoyed it.
Most importantly, it was a totally stress-free experience for me as a bride. I genuinely got to enjoy the day without worrying about anything, because the team handled it all so smoothly.
One of the sweetest touches was the little gift they gave us to celebrate our wedding — such a thoughtful gesture and something we’ll never forget.
Truly unforgettable day at an unforgettable venue. Highly, highly recommend.Harbour Hotel St Ives's reply:
Sharon & Jeffery,
Thank you so much for leaving us such a wonderful review. We are so pleased to read your kind words about the customer service throughout the planning stage and on the day itself, our beautiful wedding spaces and the food. I can see you have shared some photos on Hitched too which are absolutely beautiful. It was so lovely to look through them and relive the day with you again.
We are so pleased that you enjoyed every moment and that you liked the gift too. We hope that you enjoy many drinks from them and that they remind you of your day forever.
Thank you once again for choosing us as your wedding venue. We are overjoyed to have made your day unforgettable and wish you both a lifetime of happiness together.
Please pop in and see us whenever you are in the area.
Best wishes
All the team at Harbour Hotel St Ives x -
Quality of the service
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Adrian Sent on 01/12/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Wonderful Place!
Having the staff at The Harbour Hotel, St. Ives take care of everything was a brilliant experience. From day one, they made us feel right at home, and nothing was ever off limits. They went above and beyond in planning the day, including the vendors we chose and those they referred us to, and the day itself was orchestrated perfectly.
The hotel itself worked well for the vision Carrie and I had, with its sea views, colours, and friendly atmosphere. A short walk to the beach on the day made the sunset magical, and everyone enjoyed some sandy feet and took a short paddle. Your food was brilliant, and the service from the hotel staff, not just on the wedding day itself but throughout the entire lead-up, was fantastic.
In everything you did for us, you were meticulous and ensured we considered every detail. This gave us peace of mind on the day, and throughout that, you were fully on top of everything - you’ve done this all before, so you’re the experts!
The hotel rooms are perfect for wedding days, and, of course, they were clean, tidy, and all details were thought of.
We can’t thank you enough for making our special day memorable and one we’ll never forget. We wish we could relive it! 100% recommend you, your team, your hotel, and the location to anyone! We’ll be back soon! It has a special place in our hearts.
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+2 Photos
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Quality of the service
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Annabelle Sent on 19/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Walters perfect day
Our day was hand on heart, perfect from start to finish. We literally had to worry about nothing on the day. Abi was absolutely brilliant leading up to the day and on the day. Honestly couldn’t thank her and the team more. All the logistical details were taken care of, and it was genuinely a hassle free process from handover the day before to leaving the day after. So many of our guests said it was the best wedding they’ve been to ever and that the venue was absolutely gorgeous. We chose this venue for the views and the packages were really good and didn’t change across the different months of the year. It did help we had glorious sunshine all day. Wish we could relive this magical day over and over. And we loved the little gift from the hotel we found when we returned to our room for the night. Forever cherished memories.-
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+8 Photos
Harbour Hotel St Ives's reply:
Annabelle & Jack,
Thank you so much for your lovely words, it truly means the world to us. We’re absolutely thrilled to hear that your day was everything you dreamed of and more. Abi and the entire team will be over the moon to know they helped make your wedding day so seamless and special. It’s wonderful to hear your guests had such a great time too.
We’re so glad the little touches made your day even more memorable, and that you felt taken care of from start to finish. It was an absolute honour to be part of your celebration, and we hope those cherished memories stay with you forever.
Wishing you both a lifetime of love and happiness!
Bliss Festorazzi
Wedding & Events Sales Manager -
Quality of the service
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Helen Sent on 18/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Day
The hotel staff were warm, friendly, relaxed and made the whole experience from start to finish enjoyable with zero stress!
For the beautiful views and within walking distance to the beach, I was expecting to pay over the odds, but it was a bargain!
We had quotes from various other venues inland and without the gorgeous setting, and they were all more expensive!
The venue is stunning, light, spacious, and with those beautiful blue waters behind you, it’s the perfect place!Harbour Hotel St Ives's reply:
Hello Helen & Jason,
Firstly, a huge thank you for your wonderful review! It really means the world to the team to read your kind words.
We’re so pleased you enjoyed your wedding day with us and that the whole experience, from start to finish, was stress-free and enjoyable. It was such a pleasure to be part of your special day and to see everything come together so beautifully.
We’re beyond excited to welcome you back over Christmas and can’t wait to see you both again at the hotel!
Best wishes,
Erin Cameron
Wedding & Events Sales Co-ordinator -
Quality of the service
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Christy Sent on 30/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best Wedding venue!!
If you are looking for a perfect wedding venue with a perfect team, you MUST book the Harbour Hotel.
iIt was everything we could have dreamed of and more. From the very beginning, the whole team were incredible. Every single person made us feel supported, listened to, and completely at ease.
Erin and Abi looked after us with such care and professionalism, making the whole process effortless, even from 5 hours away!!
On the wedding day itself, Abi was simply perfect. We can still picture her beaming smile now! Every detail was nailed to perfection. We had a very last-minute change to the guest list, Abi took care of it straight away, so we didn’t have to worry for a moment.
The food was insanely good. Combined with the stunning setting and magical atmosphere, it truly made the whole experience unforgettable.Harbour Hotel St Ives's reply:
Hello Christy & Chris,
Firstly a huge congratulations once again on your special day, what an absolutely amazing day it was!
Thank you so much for taking the time to write such an amazing review, it really does mean the world to the team to read your kind words.
We are so pleased that you felt supported and cared for throughout your wedding planning process - it was such a pleasure to work with you both to create your perfect day.
We hope you had the most amazing honeymooon and we hope to see you both again at the hotel very soon!
Best wishes
Bliss Festorazzi
Wedding & Events Sales Manager
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Quality of the service
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Emma Sent on 08/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful venue
Abigail our wedding coordinator was outstanding! Her attention to detail, professionalism and calming presence throughout the entire process were truly appreciated.
From our very first meeting, the team were responsive, organised and truly invested in making our day perfect. Every question was answered quickly and thoroughly, no matter how small the detail.
On the big day, everything flowed effortlessly ,all we had to do was enjoy ourselves. It was clear that Abihail and the team were always one step ahead, anticipating needs before they even arose. Guests even commented on how smooth and organised everything felt.
If you are planning a wedding, we can’t recommend them highly enough. They truly went above and beyond to make our day unforgettable! Every member of staff we came into contact with treated us with such kindness and care.
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+6 Photos
Harbour Hotel St Ives's reply:
Hi Emma & Owain,
Thank you so much for your lovely review and kind words about Abigail and the wider team. It is so wonderful to read your glowing feedback and we are so happy that you had the most unforgettable day here with us.
It was such a pleasure to be part of your wedding planning and we hope you come back to St Ives for many more years to come to create more wonderful memories.
Best wishes
Bliss Festorazzi
Wedding & Events Sales Manager -
Quality of the service
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Emma Sent on 06/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our elopement
Our wedding was more than we could ever imagine.
We cannot thank the staff at the Harbour Hotel enough for the whole experience.
Harbour Hotel St Ives's reply:
Hello Emma & Peter
Firstly congratulations once again on your beautiful wedding day. We are really honoured to have been part of your elopement - what a special day it was.
Wishing you both all the very best and please do come back and visit us when you are in Cornwall!
Best wishes
Bliss Festorazzi
Wedding & Events Sales Manager
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Quality of the service
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Amy Sent on 10/07/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Fairytale
Everything was absolutely perfect — from the setting and the service to the seamless coordination that allowed us to relax and truly enjoy every moment.
The venue looked stunning, and so many of our guests commented on how beautiful everything was and how well-run the whole day felt. Abi, Erin and the team went above and beyond to make sure everything flowed effortlessly, and we really felt so well looked after from start to finish.
We also have to mention the food — wow! Our guests are still talking about it. From the canapés to the main meal and dessert, everything was absolutely delicious and beautifully presented. The chefs truly created a dining experience that matched the elegance of the day.
The Harbour Hotel Team helped turn our ideas into a reality and created an atmosphere that felt both magical and personal to us. It’s a day we’ll treasure forever, and that’s in no small part thanks to all your hard work behind the scenes.-
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+13 Photos
Harbour Hotel St Ives's reply:
Hi Amy,
Thank you so much for your beautiful review! It truly means the world to our entire team. We’re absolutely delighted to hear that everything was perfect for your special day and that you were able to relax and enjoy every moment. That’s exactly what we aim for.
I’ll be sure to pass on your kind words to Erin, and the wider team – they’ll be so pleased to know their efforts helped create such a memorable and seamless celebration.
And we’re thrilled the food was such a highlight! Our chefs will be over the moon to hear that their creations were not only delicious but left a lasting impression.
It was truly an honour to help bring your vision to life and be a part of a day that felt so magical and personal. We hope this is just the beginning of many happy memories at Harbour Hotel St Ives!
Wishing you both a heartfelt congratulations once again from all of us.
Best wishes,
Abi
Wedding & Events Coordinator -
Quality of the service
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Eve Sent on 08/07/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Events team are fantastic!
Truly couldn't fault the professionalism, organisation and support from the Events team. They were truly fantastic and helped us with the coordination of a very special wedding day. Thank you Bliss, Erin, Abi and Kelsie.Harbour Hotel St Ives's reply:
Hi Eve,
Thank you so much for your lovely feedback – we’re so pleased to hear that the team helped make your wedding day run smoothly and stress-free.
Bliss, Erin and Kelsie will be so happy to know their support and organisation made a real difference. I’ll make sure your thanks are passed on to each of them :)
It was a pleasure to be part of such a special celebration, and we hope to welcome you back to the Harbour Hotel St Ives again in the future.
Warmest congratulations once again from all of us.
Best wishes,
Abi
Wedding & Events Coordinator -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?