Guildford Manor Hotel & Spa Reviews

Reviews
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4.9 out of 5 rating
4.9
Excellent
133 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Badges




+139
User photos

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Gemma Sent on 06/01/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Can't wait for our wedding!
We booked this venue for September this year after visiting the hotel. We met with the owner and her events manager and we were bowled over by the beautiful venue and their professionalism, that we booked immediately! Our events manager responds to all emails in a very timely manner and nothing is too much to ask... We cannot wait to hold our wedding here!We booked this venue for September this year after visiting the hotel. We met with the owner and her events manager and we were bowled over by the beautiful venue and their professionalism, that we booked immediately! Our events manager responds to all emails in a very timely manner and nothing is too much to ask... We cannot wait to hold our wedding here! -
Quality of the service
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Victoria Sent on 03/01/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect day
We can’t thank Ishika and the team for making our wedding day perfect, down to every last demand and detail the team bent over backwards to make our day as perfect as we wanted it to be.
We would like to thank you all for helping us make our wedding beautiful and magical, and for all your help and smooth running of the day.
We had such a beautiful wedding, and we cannot thank you all enough.
Ishika, you were amazing so thank you for all your help, and support leading up to the wedding and on the day.
The venue was magical and we were very lucky to have such beautiful weather in October 2024.
Everyone said had beautiful the day was and how amazing and helpful all staff were.
We would 100% recommend Guildford manor and team to everyone for the most perfect wedding day ever.
Not only were the staff so helpful our wedding photos are beautiful with Guildford manor being the centre of our day..
Definitely go and have a look. ❤️We can’t thank Ishika and the team for making our wedding day perfect, down to every last demand and detail the team bent over backwards to make our day as perfect as we wanted it to be.
We would like to thank you all for helping us make our wedding beautiful and magical, and for all your help and smooth running of the day.
We had such a beautiful wedding, and we cannot thank you all enough.
Ishika, you were amazing so thank you for all your help, and support leading up to the wedding and on the day.
The venue was magical and we were very lucky to have such beautiful weather in October 2024.
Everyone said had beautiful the day was and how amazing and helpful all staff were.
We would 100% recommend Guildford manor and team to everyone for the most perfect wedding day ever.
Not only were the staff so helpful our wedding photos are beautiful with Guildford manor being the centre of our day..
Definitely go and have a look. ❤️-
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+5 Photos
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Quality of the service
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Wendy Sent on 29/10/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Autumn wedding
We have had nothing but excellent service from Ishika and her team, nothing has been too much trouble for her. From dietary requirements to ground floor accommodation to putting midnight snacks into our guests rooms. The whole set up has been so professional, quick response to my many emails. We were able to put out our chosen decorations the day before. On our day, breakfast was delivered promptly to my room, make up lady shown up, flower girls also. Ishika was always on hand, discretion at all times. Our ceremony went off smoothly, again under the watchful eye of Ishika, drinks and canapés served promptly. Our meal was 1st class so many comments on just how tasty it was. The room was transformed for the evening so smoothly, again under Ishika watchful eye. We had most of our families staying and without exception they all slept well in the comfy rooms, breakfast was a relaxing affair the following morning, no one felt rushed to check out. We will definitely be back and will 100% recommend this hotel and wedding venue.We have had nothing but excellent service from Ishika and her team, nothing has been too much trouble for her. From dietary requirements to ground floor accommodation to putting midnight snacks into our guests rooms. The whole set up has been so professional, quick response to my many emails. We were able to put out our chosen decorations the day before. On our day, breakfast was delivered promptly to my room, make up lady shown up, flower girls also. Ishika was always on hand, discretion at all times. Our ceremony went off smoothly, again under the watchful eye of Ishika, drinks and canapés served promptly. Our meal was 1st class so many comments on just how tasty it was. The room was transformed for the evening so smoothly, again under Ishika watchful eye. We had most of our families staying and without exception they all slept well in the comfy rooms, breakfast was a relaxing affair the following morning, no one felt rushed to check out. We will definitely be back and will 100% recommend this hotel and wedding venue.-
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+5 Photos
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Quality of the service
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Clare Sent on 20/10/20244.4 out of 5 rating
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Quality of the service 4 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 4 out of 5 rating
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Flexibility 4 out of 5 rating
September Wedding
We recently had our wedding back in September and had a fantastic day! Ishika the event organiser was perfect, responded to our questions quickly and ensured that our day went super smoothly and ran to time!
Food and wine was lovely and everyone and the venue was perfect for what we wanted.
The only comment I would say is that the bedrooms do need a slight update but other wise everything else was lovely.We recently had our wedding back in September and had a fantastic day! Ishika the event organiser was perfect, responded to our questions quickly and ensured that our day went super smoothly and ran to time!
Food and wine was lovely and everyone and the venue was perfect for what we wanted.
The only comment I would say is that the bedrooms do need a slight update but other wise everything else was lovely. -
Quality of the service
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Nick Sent on 19/09/20244.6 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 3 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
A fantastic day!
My wife and I had a fantastic day celebrating our wedding - the Reception itself went really well and the settings were beautiful. The bar staff kept up with orders and the food was excellent. Ishika, our wedding manager, made sure any issues were promptly addressed, and overall we felt well looked after!
Our only criticism is that on the morning of the wedding we struggled to get waters/coffees sent up to us, but this did not detract from our overall experience on the day.My wife and I had a fantastic day celebrating our wedding - the Reception itself went really well and the settings were beautiful. The bar staff kept up with orders and the food was excellent. Ishika, our wedding manager, made sure any issues were promptly addressed, and overall we felt well looked after!
Our only criticism is that on the morning of the wedding we struggled to get waters/coffees sent up to us, but this did not detract from our overall experience on the day. -
Quality of the service
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Min T. Sent on 02/09/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fantastic experience with warming service
First , We are so happy with the locations. The hotel located just 10 around mins drive from the guidford station, is convienient for all the guests who using the public transport .
Second , The garden of the hotel full with all kind of flowers , lavender , rose jasmine etc... is so beautiful .
Third , The service and management are the Best of the best . You can talk to them anything you want . what kind of wedding you want ?What food you want to serve to the guest ? They will try to do anything to fufil yr desire .
First , We are so happy with the locations. The hotel located just 10 around mins drive from the guidford station, is convienient for all the guests who using the public transport .
Second , The garden of the hotel full with all kind of flowers , lavender , rose jasmine etc... is so beautiful .
Third , The service and management are the Best of the best . You can talk to them anything you want . what kind of wedding you want ?What food you want to serve to the guest ? They will try to do anything to fufil yr desire .
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+10 Photos
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Quality of the service
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Sarah Sent on 29/08/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Above and beyond to make our day special
I would say from the very start it was perfect but felt communication and making our vision what we wanted wasn't quite so from the start with the wedding coordinator leaving and communications were a little slow during this time. However when Ishika arrived and took over she was fantastic from the get go, we felt heard and respected. She took on board everything we asked of her and nothing was too much to deal with. She was flexible in helping cater required meal choices for guests that couldn't or for some reason had an alternative course to others. Tweaked the kids menu for us as the original dessert choice seemed boring. Was on the ball in smooth transition in managing the set up of our wedding despite running one the day before. The set up she did was everything we wanted and more, she did a beautiful job even handling a mishap with our cake stand not playing ball. We can't thank her enough for managing our day. Huge thanks from Mr and Mrs Jones 🙂
Also top marks to the chef, the food received many compliments!
HR team/reservations could of been a little better, some of the front desk team were lovely, some could perhaps do with some additional training in handling customers.I would say from the very start it was perfect but felt communication and making our vision what we wanted wasn't quite so from the start with the wedding coordinator leaving and communications were a little slow during this time. However when Ishika arrived and took over she was fantastic from the get go, we felt heard and respected. She took on board everything we asked of her and nothing was too much to deal with. She was flexible in helping cater required meal choices for guests that couldn't or for some reason had an alternative course to others. Tweaked the kids menu for us as the original dessert choice seemed boring. Was on the ball in smooth transition in managing the set up of our wedding despite running one the day before. The set up she did was everything we wanted and more, she did a beautiful job even handling a mishap with our cake stand not playing ball. We can't thank her enough for managing our day. Huge thanks from Mr and Mrs Jones 🙂
Also top marks to the chef, the food received many compliments!
HR team/reservations could of been a little better, some of the front desk team were lovely, some could perhaps do with some additional training in handling customers.-
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+8 Photos
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Quality of the service
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Ellie Sent on 28/12/20234.6 out of 5 rating
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Quality of the service 4 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 4 out of 5 rating
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Flexibility 5 out of 5 rating
Very good.
Me and my husband got married here in September 2023 and it was the day of our dreams. We had to bring our wedding forward due to personal reasons, but Tessa and her team were very accommodating. On the day of our wedding we had a few little hick ups with one of our suppliers not showing up, again Tessa was helpful in advising us what we could do to help with this. Luckily it turned out perfectly. Everything was as we asked through out the day, the only few downfalls I would say is the time it took for food/pudding to come out was quite long winded and between dinner and setting up for the evening the staff wasn’t the most helpful. I ended up doing lots of organising for that myself which wasn’t great as my evening guests were arriving and I couldn’t greet them properly as the bride. A few of our family and friends also informed us after the wedding that they were over charged at the bar throughout the night on various different occasions. But overall we couldn’t of wished for a better wedding day and it will be a day we will remember forever. Thank you to everyone at Guildford manor hotel for all your help in making our day special.Me and my husband got married here in September 2023 and it was the day of our dreams. We had to bring our wedding forward due to personal reasons, but Tessa and her team were very accommodating. On the day of our wedding we had a few little hick ups with one of our suppliers not showing up, again Tessa was helpful in advising us what we could do to help with this. Luckily it turned out perfectly. Everything was as we asked through out the day, the only few downfalls I would say is the time it took for food/pudding to come out was quite long winded and between dinner and setting up for the evening the staff wasn’t the most helpful. I ended up doing lots of organising for that myself which wasn’t great as my evening guests were arriving and I couldn’t greet them properly as the bride. A few of our family and friends also informed us after the wedding that they were over charged at the bar throughout the night on various different occasions. But overall we couldn’t of wished for a better wedding day and it will be a day we will remember forever. Thank you to everyone at Guildford manor hotel for all your help in making our day special. -
Quality of the service
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Cheryl Sent on 08/12/20235 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our Wedding
From the very start of organising our wedding with Tessa ( our wedding co-ordinator ) was beyond expectations. Very organised , quick reply’s to questions and nothing was ever to much to help us. We were invited to taste and choose our menu which I have to say was perfection. On the day , everything was just so perfect , embraced the whole day , the staff were just so attentive to everyone’s needs. The wedding accessories were all placed in our venue , I literally was able to get ready knowing everything was done for me. My bridal suite getting ready and our bridal suite on the night were both clean spacious and perfect. . Slightly cheaper than some of the other hotels but I would say the smaller hotel was more welcoming and friendly. The grounds to the hotel were amazing for our photos so all in all would totally recommendFrom the very start of organising our wedding with Tessa ( our wedding co-ordinator ) was beyond expectations. Very organised , quick reply’s to questions and nothing was ever to much to help us. We were invited to taste and choose our menu which I have to say was perfection. On the day , everything was just so perfect , embraced the whole day , the staff were just so attentive to everyone’s needs. The wedding accessories were all placed in our venue , I literally was able to get ready knowing everything was done for me. My bridal suite getting ready and our bridal suite on the night were both clean spacious and perfect. . Slightly cheaper than some of the other hotels but I would say the smaller hotel was more welcoming and friendly. The grounds to the hotel were amazing for our photos so all in all would totally recommend-
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+9 Photos
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Quality of the service
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Joseph Sent on 25/11/20234.8 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 4 out of 5 rating
Lovely, scenic country hotel venue
We had our wedding here in early autumn and loved it - the venue, ceremony space and catering are great and the gardens and outdoor areas are a really nice bonus, made for some lovely photos as it was sunny. Also, try and find the peacock if you can - my wife loved him… would definitely recommend though I think you’d get the best value on a sunny day to be able to maximise the outdoor space for photos - so aim for spring and summer. Overall, this is an underrated location and definitely really good value in terms of price compared to London venues.We had our wedding here in early autumn and loved it - the venue, ceremony space and catering are great and the gardens and outdoor areas are a really nice bonus, made for some lovely photos as it was sunny. Also, try and find the peacock if you can - my wife loved him… would definitely recommend though I think you’d get the best value on a sunny day to be able to maximise the outdoor space for photos - so aim for spring and summer. Overall, this is an underrated location and definitely really good value in terms of price compared to London venues.-
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+4 Photos
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Quality of the service
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