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Frensham Pond Country House Hotel and Spa Reviews

Frensham Pond Country House Hotel and Spa

Frensham Pond Country House Hotel and Spa

Farnham, Surrey
5.0 out of 5 rating, 21 reviews
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Reviews

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  • Quality of the service
    5 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
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  • Flexibility
    5 out of 5 rating

Badges

  • Gary
    Gary Sent on 23/06/2025
    4.8 out of 5 rating
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    What a great venue for our wedding. Beautiful location, very helpful staff made for a fantastic memorable day.

    We chose Frensham as the venue for our wedding day because we swim at the Great Pond all year round.
    So, Frensham Pond Hotel was our only consideration.
    They did not disappoint.
    The venue itself is so beautiful, situated right next to the pond. This made for lovely wedding photos with the backdrop looking over the lake.
    Before the wedding many of the guests arrived and could relax outside, have a coffee or a glass of wine and admire the stunning views and peaceful location.
    Our wedding took place outside on the sky terrace. We had a marque on the terrace in case of the unpredictable English weather and this turned out to be very helpful because the day was extremely warm. Such a beautiful setting for for us to take our vows.
    The wedding breakfast, speeches and dancing were all inside on the hotels spacious Lloyd George suite.
    The DJ was very familiar with all the technical aspects at the hotel which made for faultless audio experience all through the day.
    We opted for the buffet dinner which everybody enjoyed. The hotel catered for all dietary requirements and allergies.
    The hotel staff were very attentive on the day making sure everyone was accommodated. Rebecca, the master of ceremonies was absolutely spot on with all the timings on the day.
    When the day was finally over we retired to the Willow suite for a well earned rest. Many of our guests also stayed overnight and enjoyed the pleasant air conditioned rooms followed by a great breakfast in the morning.
    Plenty of choice for breakfast and plenty of room.
    We definitely made the right choice with Frensham Pond Hotel. A great day and memories to cherish for years to come.

    Frensham Pond Country House Hotel and Spa's reply:

    Dear Gary & Lisa

    Thank you so much for sharing such kind words. It truly warmed our hearts to read about your day and what Frensham means to you both.

    It was an absolute joy to be part of your celebration. We’re so glad everything came together — from the beautiful Sky Terrace ceremony to the dancing, the food, and the peaceful overnight stay. Your connection to the Great Pond made your wedding here feel even more special.

    We’ll be sure to pass on your lovely comments to the team, especially Rebecca — she’ll be thrilled.

    Wishing you both a lifetime filled with love, laughter, and more happy memories by the pond. We’d love to see you again soon!

    With warmest wishes,
    The Frensham Pond Hotel Team
  • L
    Les Sent on 14/11/2019
    5 out of 5 rating
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    5 Star Wedding Location and Facilities

    The wedding for my Son and Daughter in Law was the best day of our lives, all due to the first class professionalism, seriously hard work and hospitality shown by Sam, Annie and their top class staff.

    Everything ran smoothly and it was no doubt a faultless performance by Frensham Ponds Hotel,from Start to Finish.

    Nothing was too much trouble, even the smallest detail and everyone in our party,was made to feel so welcome by their staff over the two days.

    The 3 course meal for the wedding breakfast for our 90 guests was very well prepared,fresh, served hot, very well presented and absolutely delicious. One of the best, so compliments must go to the top chef, kitchen staff and waiting staff.The number of positive comments received from our guests, was endless.

    All the 20 plus rooms booked were brilliantly presented,spotless and ready on time, including the two room reserved for the bride and her bridesmaids to get ready in, on the morning of the wedding.

    We wish we could do it all over again at Frensham Ponds as we were totally spoilt by them and the facilities are so wonderful, as is the idyillic location.

    Well done indeed, Frensham Ponds, a 5 star Wedding and Event location.

    We will be back very soon, no doubt whatsoever.
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  • A
    Anna Sent on 14/11/2019
    5 out of 5 rating
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    Beautiful Location!

    We had a fantastic wedding reception at Frensham Pond Hotel on 1st June 2019. It was a very sunny day which meant we made full use of the terrace area overlooking the pond - the setting of the hotel and surrounding location is beautiful.
    The food in the wedding breakfast was delicious and served in very timely manner - as was the hog roast we had as evening food.
    Mala was great at helping to finalise the arrangements and pull everything together in the run up to the wedding - and we were able to set up our decorations the day before which was handy.
    Most of our guests stayed at the hotel which made we could really enjoy the evening without having to worry about a taxi, and everyone could meet for breakfast the next day. We could even keep our cat next door at the Frensham Pond cattery which was also very convenient!!!!
    Thank you Mala & Frensham Pond Hotel for a wedding day not to forget!
  • K
    Karen Sent on 14/11/2019
    5 out of 5 rating
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    Stunning views overlooking the Great Pond

    Booked in for 2 nights we were joined by family and friends for our wedding on sat 13th April, a lovely hotel set in the heart of the Surrey countryside, a massive thank you to our wedding coordinator Natalie and manager Sam with all there staff for making the day run as smooth as clockwork.
    From the front of the hotel stunning views overlooking the great pond. The garden suite was very comfortable indeed.
  • L
    Lucy Sent on 14/11/2019
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    Wedding of my dreams!

    Ever since going to a friends wedding here back in 2015 i had always dreamed of having my wedding here, my dream came true on 4th August 2019.

    I had my wedding booked for 2 years, through out the run up to the wedding there was regular contact and the odd meeting as and when i needed one. On the day before the wedding i met with Mala and Sam and they gave me a great run through of the day with what would happen when etc which was fantastic as i could explain exactly how i wanted things to be presented etc!

    On the day everything run like clock work, Sam and the team worked so hard to make sure myself and my new husband had a great day, and it was fantastic!
    The wedding breakfast came out at a reasonable time and the small gap in-between courses made it a great time for us to get up and walk around to see everyone making sure they were happy, as i walked around i could see a-lot of clean plates so clearly our choice in food was a hit! All of our guests said they had a lovely day and mentioned to me how great the venue was with the setting and how friendly the staff were and how i had chosen such a beautiful place for our wedding!

    I very much look forward to seeing our wedding photos to i can relive the memories of that day!

    Once again i want to say a massive thank you to Mala, Annie, Sam and the team for giving us such a fantastic rememberable day!!
  • J
    Justin Sent on 09/07/2018
    5 out of 5 rating
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    Summer Wedding

    We had our Wedding at Frensham Pond Hotel in June because it was the best location in our area and had a reasonable price.

    The hotel gave us a menu tasting session before the wedding which helped us choose the food. The events team were also very helpful in the lead up to the wedding with planning and organisation.

    During the day it was all very seemless, which allowed me (the groom) to mingle with guests, without worrying about anything.

    The evening entertainment was excellent and the hotel organised all of the left stuff to be stored safely.

    We organised most suppliers through the hotels contacts including; a lockbox for gifts, chair covers and DJ.

    The hotel provide an egraved cake knife which was an excellent touch.

    The willow suite was lovely and good experiance to bring quests upto the personal balcony.

    All the guests were very impressed with the venue, we would recommend the venue to anyone looking for a great scenic location wih excellent service
  • S
    Simone Sent on 09/07/2018
    5 out of 5 rating
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    Wedding

    Thank you to Prenessa for looking after us throughout our wedding plans. Nothing was to much to ask.
    Thanks to Prenessa and Mala for making our day run smoothly.
    We had a brilliant day as did all our guests. The food was gorgeous - compliments to the chef.
    Reception staff very helpful and accommodating
  • S
    Sonia Sent on 30/10/2017
    5 out of 5 rating
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    Exceeded our expectations! so pleased

    We recently had our wedding at the Frensham Pond Hotel. The whole day was absolutely perfect and exceeded our expectations. A huge thank you to Mala and Prenessa for their event co-ordinator services - your patience, experience and approachability really helped during the planning stages and on the day itself. The staff at the hotel (special thanks to Dan for arranging our rooms) were also amazing and went out of their way to make sure the day was exactly what we wanted. We had to accommodate a lot of family/friends from overseas and across the country and this venue ticked all our boxes. All of our guests thought the hotel and setting was beautiful and many commented that they would be sure to return for a weekend away. We are already looking forward to coming back in a year's time to celebrate our anniversary and to using the new spa facilities.Can't recommend the hotel more highly!
  • G
    George Sent on 30/10/2017
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    wedding of Kat & Ben

    The Hotel location, bedrooms, staff and attention to detail were first class. When you book a venue to hold a family wedding, in this case for our daughter Kathryn to Ben, you have obvious worries about how well the venue and staff will handle all that is required, it naturally holds plenty of scope for things to go wrong. Not only did we need to hold a reception at the Hotel but we also wanted it to hold a Civil Wedding ceremony as well. Their Events Coordinator Prenessa Chetty and Events Manager Mala Dowd took all that we needed in their stride making the setting up and later layout and services changes look easy to accomplish when no doubt they weren't. The quality of the food and service was top class, many of our guests, a good number of them 'mature in years' said it was the best Wedding Fayre they had ever experienced and many of them commented on the superb location and outlook. The Frensham Pond Hotel really is an ideal Wedding venue we can thoroughly recommend
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