Fredricks Hotel and Spa Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
35 reviews
Recommended by 94% of couples
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Quality of the service 4.8 out of 5 rating4.8
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Response time 4.8 out of 5 rating4.8
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Professionalism 4.7 out of 5 rating4.7
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Value for money 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Badges
+4
User photos
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Olivia Sent on 12/05/20261 out of 5 rating1.0
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Quality of the service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value for money 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Room in Fredrick’s hotel burgled night before wedding, wedding items stolen.
I got married here at the end of last year. The night before my wedding, our room was broken into and key wedding items were stolen. I spent the night dealing with the police instead of preparing for my wedding day.
This incident has since been reported publicly.
My main concern is not just that the burglary happened which was extremely traumatising, but the hotel’s response. There was a clear lack of meaningful follow-up or accountability, which only added to the stress of an already serious situation.
There were also broader concerns during our stay — including staff behaviour that made guests uncomfortable, and a lack of professionalism in communal areas.
A wedding is a high-stakes, once-in-a-lifetime event. Based on my experience, I would strongly advise others to think very carefully before booking here. I would not wished to happen to me at this venue to anyone else.Fredricks Hotel and Spa's reply:
Dear Oliva
I am so sorry that you have felt a need to post such a negative review about your wedding. I am sorry that your parents room was entered the night before you wedding and the hotel have both cooperated with the police and done everything and more within the the Inn keepers act and offering advise with your insurance company.
Myself and my team worked very hard to give you the perfect wedding day and you did comment the day after that all aspects of the wedding went very well, something you have not mentioned in your review.
Oliva I am so sorry that you did not get the outcome with the insurance companies that you had hoped for.
I wish you and your husband a happy life togethr and sorry that the theft impacted so negatilvey on your special day. -
Quality of the service
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Jana Sent on 13/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had amazing wedding at Fredricks Hotel
We had a fantastic wedding at Fredericks Hotel and couldn’t be happier with our experience.
From start to finish, we felt completely supported and everything went exactly as planned. Bryan was absolutely fantastic, guiding us through every step and making sure every detail was perfect. We held our ceremony in the beautiful garden, which we decorated ourselves, and also prepared the décor for our dinner in the Garden Suite. The staff were incredibly helpful in accommodating our plans and had everything prepared from their end a day in advance, which made the whole day run seamlessly.
The food was delicious, and the wedding suite we stayed in was beautiful. We’re grateful to the whole team at Fredericks for making our wedding truly unforgettable. Highly recommended!Fredricks Hotel and Spa's reply:
Dear Jana
Thank you for taking the time to post a review on Hitched.
I apprecaite your commenst and I am glad you had a great wedding with us in July
Kind regards
Bryan Williams
General Manager -
Quality of the service
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Eniko Sent on 13/09/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day at the Fredrick's Hotel
The chic interior of the hotel and the beautiful garden provided the most amazing backdrop for our wedding photos.
Bryan was fantastic, , not only on our big day but throughout the whole planning process which he made smooth and stress free for us.
The staff were great, nothing was too much trouble and they all seemed happy and ready to help when we needed them.
The wedding breakfast amd the buffet were absolutely amazing! Many of our guests have said that the food was really tasty and the portions were generous! We couldn't agree more!
The bridal suit (Berkshire Suite) is huge and stunning! It was the perfect place for me and my bridesmaids to get ready!
I'm so glad we got married at the Fredrick's Hotel , it was the perfect venue from start to finish.
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+3 Photos
Fredricks Hotel and Spa's reply:
Dear Eniko
I am so glad to hear your postive feedback. It very important for our future brides and grooms
We hope you are both enjoyng married life together
Kind regards
Bryan Williams
General Manager -
Quality of the service
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Emma Sent on 01/09/20254.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every demand met!
We were fortunate to have Bryan (Hotel Manager) as the Wedding Co-ordinator. His communications over the year and on the day, were very speedy and thorough - nothing was too much trouble. We meet on a number of occasions to discuss options and prices whist planning the Wedding. We chose the Exclusivity deal - which meant we were the only people in the hotel. Being able to offer majority of the guests over-night accommodation was brilliant. This made the wedding a whole weekend event.
The ceremony took place outside, along with Reception drinks, canapes and a live singer, we then moved into the function room for the delicious 3 course breakfast.
An outside caterer supplied the evening Hog Roast, which was also delicious, We were very lucky with the Summer weather and our guests utilised the garden all weekend.
The suites were great to get ready in on the morning of the wedding plus we had breakfast delivered to the room. The day after we all met at 10am, back in the function room for a brilliant buffet breakfast. The food was hot and just kept coming!
Every detail previously discussed was implemented, service was brilliant.
The only tiny issue - bar service is slow - needs optics and more bar staff on shift during events.
Hotel main areas need new carpet and decorating. Some rooms need more than a little TLC. However, the garden and the function room, once dressed for the occassion, was just perfect,
Thank you Team Fredericks
Fredricks Hotel and Spa's reply:
Thank you Emma for your kind words I am glad the Alan and Jo's wedding went well and that we met all of your needs for their speical day
Kind regards
Bryan Williams
General Manager -
Quality of the service
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Célia Sent on 16/05/20225 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Exclusive Package
My husband and I got married at Fredricks hôtel using the exclusive package. From the beginning the staff has been absolutely amazing and so helpful. On the day we did not feel a single time stressed about the big day as they had everything under control. We cannot recommend Fredricks enough as it really was the best day for us and we were lucky enough to celebrate our ceremony outside as the weather was gorgeous!
All family had a wonderful time and having everyone you love staying all together in the same place really make the day even better!
Thank you to everyone who worked hard on the organisation and thank you for making our day even better than we could have imagine! -
Quality of the service
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Rachel Sent on 02/12/20174 out of 5 rating4.0
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Quality of the service 4 out of 5 rating4.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value for money 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Wedding Showround
I visited Fredrick’s earlier in the year and can honestly say it is both charming and affordable. Holly, the wedding coordinator, was very helpful and great with communication. She is clearly passionate about her role and gave us a lovely engagement card and gift. The hotel is located near Maidenhead town centre, has plenty of parking for guests and a well-maintained grand entrance.
The staff all seemed friendly and the spa has an excellent swimming pool which is both indoor and outdoor. The main event room had just been re-carpeted and had several windows with views over the beautiful gardens. Wedding parties have sole access to the room, and just outside, a bar and restrooms - it’s always a bonus to be able to keep your guests in one area and to not have to worry about hotel guests mixing in!
We thought the packages were super affordable – the best prices we’ve seen in the area and you’re able to reserve hotel rooms at a fair price/free depending on the package offered.
If you’re looking for a hotel wedding near Maidenhead with travel links nearby, I’d definitely recommend a visit to Fredrick’s. -
Quality of the service
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Anonymous Sent on 25/08/20175 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you!
We just wanted to say a massive thank you to Holly, the Wedding Coordinator, for all her help in organising our wedding. We had an absolutely fantastic day & we both wish it never had to end!
We are so glad we got our wedding outside (despite it looking like a downpoor was imminent at one point!), and the function room looked stunning…
Holly really does know her job and we are very grateful for everything Holly and her team have done to make it a special day.
Thank you! -
Quality of the service
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Jane Sent on 25/08/20175 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We felt very special...
We just wanted to say a massive thank you to Holly, the Wedding Coordinator, for all the hard work she put in on our Wedding Day. We had a wonderful time, and so did all our guests.
During the day we saw very little of her except for the occasional glimpse out of the corner of an eye. But what we saw were the results of all of her very professional work behind the scenes to make everything run so perfectly.
That professional and well organised manner came out so well in many ways including the way she planned to cope with the weather eventualities, and informed us how it could be managed.
The way that she paid attention to small details to get them right made such a difference to and most of our guests were moved with how special they felt. Something we ourselves felt too.
Thank you so much Holly and the rest of the staff at Fredrick’s Hotel! -
Quality of the service
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Emma Sent on 25/08/20175 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We want to do it all over again!
I can’t thank Holly, the Wedding Coordinator, and her team enough for everything they did for our big day. From the minute I checked in on the Friday to our departure the Monday morning I was made to feel incredibly special.
Holly is amazing at her job and the day went so well. The comments we have had from family and friends has been so overwhelming on how much they enjoyed the day as well.
I can’t praise Holly or her team enough for all they did on our day so thank you so much.
We have so many fond memories and I really just want to do it all again! -
Quality of the service
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Michelle Sent on 26/05/20175 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic wedding venue
Fredrick’s hotel is a fantastic wedding venue, and we are so glad that we chose it.
The service we received from Holly, the wedding coordinator was second to none, we would have been lost without her. She always replied promptly to our frequent email exchanges, and I was made to feel like nothing was too much to ask for. Everything went smoothly on the day, this is completely down to the attention put into it by Holly and the rest of the team at Fredrick’s .
The venue itself was perfect for us, with plenty of space outside of the main function room where our guests could mingle away from the noise of the disco. This was much appreciated by some of our older guests, and great for the younger children. The beautiful gardens and lovely décor inside meant that we got some fantastic photos.
The wedding breakfast was delicious, as were the bacon sandwiches in the evening. The canapes must have been good too, because our guests managed to devour them before we got a look in!
A private room was setup for us the next morning to have breakfast with the guests that had stayed overnight, this was a great way to get a bit more time with people we’d missed the day before, and felt like it extended the wedding day just a little longer.
We can’t thank the staff enough for everything they did to make our wedding day special, and we wouldn’t hesitate to recommend the hotel. -
Quality of the service
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