DoubleTree By Hilton Chester Reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
25 reviews
Recommended by 100% of couples
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
+15
User photos
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Featured
Gemma Sent on 14/05/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding 02.04.26 🫶🏽
Me and my husband got married at the double tree last month and honestly it was absolutely amazing. Every single staff member went above and beyond for us. Our wedding coordinator Sarah was absolutely amazing and made sure our wedding was perfect. our toast master Georgina, wow she did not stop all day and made sure our wedding ran perfectly. The whole experience there was unreal. We stayed at the venue the night before the wedding and we we're able to do a private dining meal with all our loved ones and even then the staff went above and beyond for us. I would 1 million percent recommend this venue to anyone, best day ever!-
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+2 Photos
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Quality of the service
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Webb Sent on 29/05/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Out standing venue
Every member was polite, friendly and professional but with personality too, they helped everyone feel relaxed an nothing was too much trouble. Even joining in dancing whilst clearing the night away.
Please pass on our thanks to everyone who worked on Tuesday they made the day and night perfect. Also to your cooks as the food was outstanding, every guest has messaged to say how perfect the food was and what a great day they had.
The venue was dressed beautifully and hotel facilities where five star
Regards
The Webb family. -
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Ricky Sent on 23/05/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding Day
We had the most amazing day, We had a vision that was not your traditional styled wedding and the team brought that to reality for us. Everything from booking through to the day was seamless and we felt at ease with our wedding co-ordinator.
This was the highlight as it's such a stressful time and we just knew everything was under control. -
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Eleanor Sent on 05/03/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mr and Mrs Jones
From the moment we booked our wedding right up until the morning of, the staff at the Double Tree Chester were absolutely incredible. We want to thank Amber, Annalise, Georgina and Ellen for everything they did to make the planning and preparation so seamless. We never once felt stressed or anxious about the day and we cannot thank them enough for making the process so enjoyable for us.
Our wedding day was honestly the best day of our lives and the Double Tree was the perfect venue. Annalise was absolutely integral to the smooth-running of our day. She did anything and everything she could to make sure our day was perfect. Nothing was too much trouble for her.
We will be forever thankful to all of the staff for making our day so special. We would 100% recommend this venue to anyone who is getting married. The grounds are absolutely beautiful, the food was incredible and the staff are brilliant at what they do.
We cannot thank you enough for making our day the best it could have been.
Lots of love, Eleanor and Michael xxx -
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Ella Sent on 26/11/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding review
We got married at doubletree Hilton chester in May 2024. The whole day was perfect from start to finish which was a huge credit to the staff involved on the day. They couldn’t have done more for us and were extremely helpful. The planning process was also made stress free as the team were always available to answer any query I had and the responses were always prompt! The venue is beautiful and we couldn’t have picked somewhere more perfect for us! Would highly recommend and wish we could do it all over again x -
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Geraldine Sent on 02/04/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection
From the first moment we sat down with Lucy, Double Tree couldn’t have done more for us. The venue is absolutely stunning and they provided great vegan alternatives for us. The events team made the planning and organising so much easier. Nothing was too much trouble for them. The little touches, such as meeting us at the end of the aisle with a drink and helping me when my dress was stuck just showed how tentative you all were. We couldn’t have picked a better place to get married. -
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Matthew Sent on 21/05/20234.6 out of 5 rating4.6-
Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Excellent hotel wedding venue
Excellent venue, with helpful staff. Good food and range of options.
As a large hotel venue it enables the guests to stay at the same venue.
Provides a special room for bridal prep. -
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Rox Sent on 01/01/20235 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An incredible day
Lucy was my coordinator from the start, great continuity and I felt like I harassed the poor woman but nothing was too much trouble. On the day, Lucy came to see me (bless her) and then I was transferred over to the lovely Zoe. Literally she was moving the earth to make this day next level amazing. I loved it all! Then the food and bev staff were a delight as well, as the bride, I don't think I paid for a drink which was a pleasant surprise! The food on the day was spot on, lots of people commented on how nice it was. :)
Thanks again for a wonderful day! -
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Lisa Sent on 17/01/20225 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing Venue & Team
We held our wedding at the Doubletree Hotel and Spa in November 2021 and cannot recommend both the venue and the team high enough. Due to covid, our wedding was delayed by 12 months but despite this the team kept us fully informed at all times and nothing was too much trouble. We had an absolutely amazing day as did all of our family and friends. The Abbey Suite is beautiful x -
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Angharad Sent on 07/01/20225 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Double Tree Wedding October 2021
We had an absolutely fantastic experience and wedding with The Double Tree.
From our first meeting to our last meeting, nothing was too much trouble for our lovely wedding co ordinators Zoe & Lucy, who are truly angels! They were both very welcoming, friendly and extremely responsive to any emails we sent, even during a pandemic!
The day ran smoothly with our lovely toastmaster Tom who was very good at calming a very excited bride down.
We would absolutely recommend anyone to have their wedding there.
Our guests were happy with their accommodation and any issues were sorted promptly.
An absolutely amazing experience and a memory we’ll have forever.
We can’t thank all the staff at the Double Tree enough for their hard work during our wedding. -
Quality of the service
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