Cottons Hotel and Spa Reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
24 reviews
Recommended by 100% of couples
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
+44
User photos
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Featured
Amanda Sent on 29/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding Venue – Thank You Cottons Hotel & Spa!
We had our wedding at Cottons Hotel and Spa, and I genuinely can’t thank them enough for everything they did to make our day so special. From the very beginning, Charlotte was incredibly supportive - always available, always kind and patient when I was asking a million questions and updating our requirements, nothing was ever too much trouble. Her help throughout the planning process made everything feel smooth and stress-free.
We met Mark on the Friday before our wedding on the Saturday and I’m not sure he went home from that point onwards. He stepped in calmly, ran the show and I didn’t have to think twice about anything from that moment on. I couldn’t tell you if everything went to plan because I honestly think Charlotte, Mark and the team just dealt with everything that came their way and allowed us to enjoy the experience. The venue looked stunning, the team was on top of every detail, and their calm, professional approach meant we could just relax and enjoy every moment.
Charlotte, Mark and everyone behind the scenes were a dream to work with - thoughtful, attentive, and genuinely invested in making our day perfect for us. We felt so cared for and supported, and we’ll always be grateful for their part in such a memorable celebration.
If you’re looking for a venue with heart, professionalism, and a team that truly goes above and beyond, Cottons Hotel and Spa is the one. Highly, highly recommend!Cottons Hotel and Spa's reply:
Hi Amanda,
Thank you so much for your lovely review! It was a pleasure to be a part of your day. It was truly special.
From myself and the team at Cottons we wish you all the best in the future as Mr and Mrs Holden! -
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John Sent on 01/09/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding day
The staff was excellent from the moment we checked in until we checked out , charollette and Marks Teams are absolutely superb, from the early morning to late at night -
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Sarah Sent on 24/07/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cottons wedding July 2025
We were married at Cottons July 2025. We stayed the night before and staff were able to allocate us a room for the bridal party to all get ready the morning of the wedding.
Staff were excellent and knew exactly what they were doing. I was able to contact them all the run up to the wedding and they were able to awnser questions and accommodate whayever i wanted my wedding to be like with their full support and dedication to make our dream happen! The day ran smoothly thanks to them!
The verandah suite that was used for our ceremony and reception and was spectacular! And when dressed looked even better than I expected.
Although there is a smaller outdoor space to other venues our pictures look amazing!
The wedding breakfast was gorgeous, we had compliments from lots of our guests of how good the food was and that they were able to cater so well for over 90 people having different menu choices and requirements! Staff there went above and beyond for us and were able to ensure we had the best day ever!!!
We are looking forward to staying again.Cottons Hotel and Spa's reply:
Hi Sarah!
Thank you so much for your review!
We are so happy we could be of assistance on the lead up to and on your day! Your day was beautiful and your photos are perfect!
We're looking forward to welcoming you back!
Charlotte x -
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Samantha Sent on 29/05/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding 17.5.25
We chose Cottons for our late afternoon civil ceremony and follow on reception/ party because they offered us a bespoke package and were one of the most reasonably priced venues. They did not disappoint - they were helpful, professional and made sure everything ran smoothly. They went above and beyond to make sure our wedding day was fabulous and I can’t recommend Charlotte and the team enoughCottons Hotel and Spa's reply:
Hello!
Thank you so much for your lovely review. It was lovely to be a part of your special day! We especially loved your crisp wall!
Best wishes to you and Paul! -
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Jenna Sent on 19/04/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect day!
Recently got married here and cannot recommend the place enough. All of the staff cannot do anymore for you, in particularly Alex and Charlotte the wedding co-ordinators, they make everything as stress free as possible and the day was perfect from start to finish! Thank you guys xxCottons Hotel and Spa's reply:
Hi Jenna,
Thank you for your lovely review! We loved hosting your day. We wish you, Gerardo and Olive all the best for the future. Hopefully we will see you soon! -
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Expensiveivorydecor58381 Sent on 09/04/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mr and Mrs King
Thank you to Charlotte and Alex, for providing me with the best wedding a girl cousins dream for, everything was so smooth, down to all the emails, the finer details , the running of the day.
Thankyou for everything.
Ami and Nathan-
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+4 Photos
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Nathan Sent on 22/01/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day ever!
From booking our wedding until the day after, everything was stress free and the cottons team exceeded our expectations. Nothing is to much trouble. Our wedding couldn’t have been more perfect. Every single one of our guests commented saying it was the best wedding they had ever been to and the food served was the best food they had ever tasted. Jessica helped us through the booking process and took down all the details leaving no page unturned which was then passed to Liv and Mollie who were in charge or running our special day. They really couldn’t have done any more for us. On behalf of my husband and I and every single of one of our guests, thank you. The cottons team know what they’re doing and their experience shows and I can assure you that there will be nothing to stress about. -
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Katie-Ann Sent on 24/11/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most perfect day!
A huge thank you to Jess & the team, what a fantastic day!
We were looked after from the moment we set foot through the doors in 2020 when we booked our wedding, organised and professional service, I couldn’t recommend Cottons more if I tried.
Thank you to every involved for making our wedding day magical! X-
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+12 Photos
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Zoe G. Sent on 20/11/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day of my life
From start to finish the Cottons were so accommodating and helpful. Even with a change in staff the new coordinator was so helpful and it was like she had been there from the start. Alex who ran the Wedding went above and beyond to do all he could to help us and was still there at 1am asking us if we needed anything.
Nothing was ever too much trouble for the staff and myself, my husband and out guests often say how brilliant the day was and it was partly down to the staff.
The venue was perfect for our special day with perfect photo opportunities all around the grounds.-
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+2 Photos
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Sheryl Sent on 18/11/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Day
I had a small wedding at Cottons Hotel and Spa in the Plumbley suite and it was a wonderful day / evening; the staff at Cottons could not have been any more professional and friendly especially Jess and Alex who were amazing on the day itself.
Leading up to the day I was in communication with Jess and she was always available and happy to help.
The food and drink was perfect, excellent value for money, I would have no hesitation in recommending Cottons and the services from Alex and Jess for a wedding event.-
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+3 Photos
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Quality of the service
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