Colwick Hall Hotel Reviews
More informationReviews
4.9 out of 5 rating
40 reviews
4.9 Excellent
-
Quality of the service 4.8 out of 5 rating
-
Response time 4.9 out of 5 rating
-
Professionalism 4.9 out of 5 rating
-
Value for money 4.9 out of 5 rating
-
Flexibility 4.9 out of 5 rating
97%
Recommended by couples
Badges
+37
User photos
-
Featured
Ellie P. Sent on 13/08/20235 out of 5 rating-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Unbelievably amazing!
We had our wedding day on 23.07.23 and from booking to see Megan at Colwick hall up until leaving Colwick hall the morning after the wedding everything was outstanding!
From booking Colwick hall to our actual day there was only 11 months, myself and my husband knew this was where we wanted to get married before looking or knowing anything about having a wedding there and we couldn’t be happier with the service, staff, everything!
Megan is so helpful, quick to respond to emails about any question, big or small, from booking Colwick hall she made sure we had all the important things in place, met with us on several occasions, we live locally so came to visit the venue quite a lot to plan decorating and other things! She made the day so stress free in the lead up to it all, I was the most chilled out bride on the day which is saying a lot!
On the actual day went perfect, Sam was absolutely amazing, she kept everything and everyone in order, put our minds at ease the day before going through the run of the day with us, the day ran so smoothly it was just utterly perfect!
The food is amazing too, we’ve had food at Colwick hall before which is fab but the 3 course wedding breakfast must be one of the most complimented things on the day by our guests! We had dietary requirements in the day too which were attended too and the guest said the vegetarian options was amazing! We also had a guest with sensory issues and food touching, Colwick hall were fab in making sure every dish came out as they wanted without making a fuss about it, everything on separate dishes and plates!
The grounds are just stunning, I’m so excited to get all our photos back as they’re just amazing with the scenery and grounds!
Anyone looking to have a big fancy wedding or a small family wedding like us, Colwick hall does it all!! We wanted to keep the cost of our wedding low due to a short time planning on it but Colwick hall was worth every penny and more and so reasonable, they have so many options to cater to your day!
Weeks later and guests are still saying how amazing our day was and how beautiful Colwick hall is!
We can’t thank all the staff enough for making our day so special!🤍-
-
-
+5 Photos
Colwick Hall Hotel's reply:
Dear Mr & Mrs Millward, Thank you so much for your lovely review. It was our absolute pleasure to be part of your intimate and special day. The photos are beautiful, thank you for sending across. You were a dream for any Wedding Planner! We will share the feedback with all our team as it mean's a lot. We hope to see you again soon! -
Quality of the service
-
Marie Sent on 06/11/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Everything was perfect!
I really can’t express how perfect our wedding at Colwick was! The team worked so hard, we’re so flexible and really went out of their way to ensure everything ran smoothly! Everything went perfectly, and they even managed to accommodate a number of last minute dietary requirements which we had not been told about prior to the day.
I had a number of items to be set out, and instructions for the team to follow to get everything ready for the day, and it was all done to a T. The ballroom is beautiful, we stayed in the Byron suite which was HUGE and gorgeous and perfect for wedding morning preparations with plenty of room. The food was the best food I have personally ever had at a wedding, usually when catering for so many, the food can be rushed and a bit dry especially as we had chicken, but not here, all cooked and served to perfection. We had a lot to squeeze in to our wedding breakfast alloyed time, including 45 minutes of entertainment, but seemless, efficient service meant it all go off without a hitch. I can’t thank Colwick enough for making our wedding day so special!-
-
-
+17 Photos
-
Quality of the service
-
Mohammed M. Sent on 29/09/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
25th September 2023
Wow, if i could give beyond 5 stars i really would! This venue accomodated for upto 350 guests for me and I am so glad I chose this venue! All my guests loved the venue, the marquee, the views etc. Geetha really did make it easy for us, her service was fantastic throughout! -
Quality of the service
-
Itsham M. Sent on 29/09/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Lovely location, venue & friendly staff
Booked the wedding
Marquee around the back of the hotel as well as booking 2 different rooms within the hotel and everything was amazing! Geetha the wedding planner was awesome, she was so helpful and professional, she made sure we had everything set to make our wedding special, never had an issue with the organising and planning the day with her, brilliant communication with her and the staff. On the day the staff was very welcoming, really polite and kind to not just me and my wife but to all the guests also. Would definitely recommend using Colwick hall to stay over the night or for your special day. -
Quality of the service
-
Chloe H. Sent on 08/06/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wilderspin Wedding! Perfect from start to finish
My husband and I, had our wedding at Colwick Hall on 20.05.2023. Here’s a break down of how it went…
Initial show round - as soon as we arrived at Colwick, we knew this was the venue for us! The ballroom is beautiful and the grounds of Colwick Hall are stunning. You could feel the passion from the staff.
Final details meeting - We had a great meeting with Megan, we discussed all the small details and we left the venue feeling relaxed and excited for our big day
Night before the wedding - Sam came in on her day off (what a gem) - to run through all the details again and to check there was no changes! My bridesmaids and I then set up the ballroom the day before the wedding.
Day of the wedding -
- I was the most relaxed bride ever and I’m usually a stress head. I felt confident in the staff and the venue therefore I had no worries.
- The food was incredible, great portions and the speed it was served was fantastic.
- The staff decorated the wedding breakfast exactly how I asked as I did not hire a company to decorate.
- The whole day felt relaxing and the staff were so friendly and attentive.
- The rooms were clean and have so much character/charm.
A big thank you to Sam, Hari, Akil & Pramod for all their hard work and efforts that day. We had the best day and our guests praised the food, venue and atmosphere that you all helped to create.
And a special shout out to Matt their resident DJ (Discovery Entertainment) - he was fantastic! He listened to what we wanted and read the room perfectly!
We can’t wait to visit Colwick Hall again in the future, thank you for making our big day so special!-
-
-
+4 Photos
-
Quality of the service
-
Holly Sent on 12/04/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing from start to finish
Thank you so much to Colwick Hall for everything they have done for us for our wedding. From start to finish, nothing was too much trouble. Geetha in particular was an angel, so friendly and helpful with our endless list of questions.
I stayed at the venue the night before the wedding and all of the staff were so accommodating. Our bedroom was absolutely incredible, a real wow factor and perfect for the bridal party getting ready with so much space plus different areas where we could do hair and make up. The lighting in the room is also gorgeous for photos.
On the day the staff were phenomenal - efficient, fantastic attention to detail but also so reassuring, supporting us with our pre ceremony nerves and even helping with buttonholes! Thanks again Sam, you really go the extra mile.
The room looked magnificent, the food was delicious, well presented, hot and Colwick were fantastic at catering for dietary requirements too, with our vegan and GF guests commenting how great the food was. Turnaround was fast and to perfection.
Colwick were really accommodating to us, all our guests plus external suppliers.
A million thank yous for helping us to create our perfect day.
The Newtons xxxColwick Hall Hotel's reply:
Dear Mr & Mrs Newton,
Thank you so much for the Hitched Review we're really grateful. Once again a huge congratulations from the team here at Colwick Hall Hotel and we're pleased you loved your special day as much as we did being part of it. Hopefully see you both again soon! x -
Quality of the service
-
Joseph L. Sent on 24/03/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
A perfect day
The team at Colwick Hall were phenomenal. I can’t recommend them enough. It was everything we could have hoped and more. A perfect day!-
-
-
+2 Photos
Colwick Hall Hotel's reply:
Thank you so much for your review Joe we're so glad you both had a perfect day and it was amazing to be part of it. The photos are truly beautiful- wow! -
Quality of the service
-
John A. Sent on 26/01/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing wedding venue and hotel
We couldn't have chosen a better place to get married than Colwick, from the staff being very professional and friendly, to the beautiful venue, food, hotel, ambiance....everything was amazing. Megan was brilliant, literally a wedding planner who was there for me throughout, super helpful with ideas, recommendations, very accommodating, literally EVERYTHING. We booked several rooms for us and our guests and the suite was MAGICAL. We can't thank you enough for the extraordinary super services we got.Colwick Hall Hotel's reply:
It was so much fun being part of your beautiful day, we can't wait to see the photos! Thank you for your kind feedback it has been shared with the departments & really appreciated. We hope to see you both again soon! Congratulation's to an amazing couple. -
Quality of the service
-
Sian W. Sent on 25/01/20235 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Cooper Wedding October 2022
We had the best day we could ever imagine at Colwick Hall, from booking in the middle of lockdown to the day it was such an easy experience. My emails were responded to really quickly, booking rooms for guests was made very easy and they were so flexible with our menu and drinks etc because we had people that had intolerances, fussy, didn’t drink alcohol etc. I stayed the night before with my bridesmaids which was an amazing experience and my make up artist, hairdresser and photographer came to the hotel early morning. There was 11 of us in the room getting ready in the morning and there was still so much space! It absolutely poured it down with rain all day so I’m so glad I chose this option. The room was decorated in the morning, and it looked amazing, I made a few tweaks myself to the meal room but that was just me being fussy. Our package was amazing, we chose to have our entire day here and had drinks and food packages. Our guests loved the food, it was such a good portion size and a quick service! There wasn’t much waiting around. Due to the rain we couldn’t get many pictures outside but luckily Colwick has some amazing rooms to take photographs in. All of the guests loved their rooms which were priced really well and the breakfast the next morning was such a lovely touch with our family and friends. Also a huge shout out to Megan who responded to all of my many emails so quickly and remained super friendly and helpful! We couldn’t have had a better day, I just wish we could do it all again!Colwick Hall Hotel's reply:
Thank you so much for your feedback Sian. We loved helping with your wedding plans & being part of your special day. Not even the rain could dampen anything and your photos are beautiful. We wish we could too! Hopefully see you both soon and congratulation's again. Here's to the new year as Mr & Mrs! -
Quality of the service
-
Simran Sent on 05/06/20231 out of 5 rating
-
Quality of the service 1.0 out of 5 rating
-
Response time 1.0 out of 5 rating
-
Professionalism 1.0 out of 5 rating
-
Value for money 1.0 out of 5 rating
-
Flexibility 1.0 out of 5 rating
Wedding Venue - Terrible Service... Ruined Wedding Cake & Day
Do not book wedding here!
We got married here in the summer 2022 and had an extremely bad experience on the day.
Colwick Hall sold us a dream prior to the wedding day, but never followed through on the day itself.
Prior to booking with Colwick Hall, we were assured that we would be a priority throughout the day as often, other events are held at the same time, however on the day we were told they didn't have enough time as they were too busy helping with the other event, if we needed anything we’d have to do it all ourselves.
They set up our cake table incorrectly which resulted in our cake table collapsing and our cake falling to the ground. This meant we were unable to cut our wedding cake on the day.
We had an elderly guest fall over due to a health and safety breech. Prior to our guest falling, this was flagged to a member of the Colwick Hall staff, however the response was that they were again too busy to help.
Given that we expected the temperatures on the day to be hot, we'd asked for the doors in the marquee to be kept open, this was not done. So when our guests arrived, the marquee was unbearably warm, we had a lot of complaints from our guests, especially those with young children. When we requested Colwick Hall to help with this, they told us to go to reception ourselves to solve the matter - not really possible when you're the couple getting married?
We were told we had full use of the kitchen and the washing facilities on the day. We didn't want our guests to be using plastic glasses, and had already rented cocktail glasses, so wanted these to be used. When we ran out of the cocktail glasses, a staff member actively stopped us from using the washing facilities we were initially promised.
After the wedding day, we did write to Colwick Hall to flag these points with the hope of resolving the issue. We never received a response with any responsibility or even an apology. Instead after several conversations with them, they offered us £150 (we had trusted them with our special day and already spent over £10k with them, plus our cake costed us close to £1,000). Finally after much battles, we caved and took the £150, however that was on the basis our original review was removed!! We’ve attempted to resolve the matter and speak to management, however they have continued to ignore our efforts to resolve the matter.
I can appreciate things go wrong on such big events, however I am truly disappointed with how Colwick Hall handled the event on the day and how little responsibility they have taken through the conversations after. I would strongly recommend anyone who is looking at Colwick Hall to think twice about trusting them with such a special day. -
Quality of the service
Did the reviews win you over?
Send a messageDid the reviews win you over?
Send a message