Box Hill Burford Bridge Hotel Reviews
Reviews
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![Jenna]()
Jenna Sent on 26/10/2025Excellent venue but day made by the staff and suppliers
This is an amazing wedding venue, but we wanted to dedicate this review especially to Kiki, the wedding coordinator - without her our wedding wouldn't have been the success it was. Kiki worked so hard to make our day special and it really did show, we will be forever grateful for all of her efforts.
Working with the venue wasn't always smooth - particularly with room bookings - but Kiki, made the process extremely pleasant throughout, being responsive, showing genuine care and to investigate complex queries and issues, being pivotal to finding solutions. Leading up to and on the day, Kiki was so patient and understanding, supporting us in the set up and smooth running of the day in such a patient manner, handling all our questions and requests no matter how big of small. Kiki's kindness shined through in her work - she is an absolute rockstar and cannot thank her enough for how special she made us feel.
We would also like to thank the recommended suppliers -
- Ether events who dressed the venue so beautifully and supported us with such professionalism, attentiveness and genuine care.
- Loretta for baking a beautiful and tasty cake, always supportive and pleasant throughout.
- Michael, our fantastic toastmaster. The day wouldn't have ran so smoothly without him.
- Paul, our Pianist - potentially the best decision we made about our wedding. Such a lovely man and played beautifully, even learning some specific requests at short notice.
- Final mention to Mary who works in hospitality at Burford Bridge - you looked after us so wonderfully in the morning and during the dinner, with such care and good humour. You really made us smile and we felt so cared for!
This is hands down a fantastic venue - the barn is a great space, especially if you want a country feel (although I do recommend dressing it up if you can) - the space is brilliant overall, particularly good if you want a venue where you have plenty of space inside in case it rains. The grounds are also beautiful. And the venue asy to get to for guests. The food is also amazing.
However, the experience is made the success it is by Kiki and the people on the ground on the day, making the magic happen. We really cannot thank these people enough! -
![Kelsey]()
Kelsey Sent on 12/10/2025Book this place!
11.10.25
We booked the A Thousand Years package and it was absolutely worth it. The barn was beautiful on its own, but to have the bar area as well was great.
The one thing that cannot be stressed enough is how fantastic everyone who works there is. Kiki was a brilliant coordinator. She was so professional and accommodating. Nothing was ever too big for her.
Mary, who looked after our catering needs in the morning and during the wedding breakfast was fantastic. Made sure our prosecco breakfasts were never running dry, even providing other options if prosseco wasn't wanted, and made sure our suppliers were also well fed. She made sure both me and my husband were eating and drinking during our meal and was overall fantastic.
We also want to shout out Steven on reception the Friday before, who managed to reorganise rooms last minute when there was a hiccup with a booking, the bar staff both on the day and the day before, and all the catering staff.
It was an amazing day, thank you so much. -
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![Naomi]()
Naomi Sent on 16/09/2025Thank goodness for Kiki
We had a wonderful day, Kiki ensured everything was organised and timed correctly, she was there to help with every little detail. Thank you so much for making sure the day was so special.
We got ready in the lady Hamilton room, plenty of space for full hair and make up! They brought us any food and drink we wanted, we were specially grateful for Amelia bringing us sausage sandwiches!
The food was amazing, many of our guest have said it was the best they had at any wedding!
As this is at the bottom of boxhill, we managed to go to the top for couple photos which were spectacular!
Overall an absolute amazing day!
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![Orchard]()
Orchard Sent on 05/08/2025Amazing Venue
We recently had our wedding at this incredible venue, and we honestly cannot thank the team enough for making our day so magical and seamless from start to finish.
From the moment we booked, our amazing wedding planner Kiki was by our side. Nothing was ever too much trouble for her—she went above and beyond to make sure everything was exactly how we wanted it. The day before the wedding, she took the time to go through every detail with us, checking and double-checking everything, and making sure I was completely at ease. On the day itself, she messaged me first thing in the morning and continued to support us throughout—keeping the schedule on track, checking in with guests, and just being an absolute star. A special and thoughtful touch was when, after a very long day for her, she noticed I hadn't had a chance to eat and brought some food up to our room. It was incredibly kind and truly appreciated.
We also want to thank Amelia, the food and business manager, who was fantastic throughout our stay. She made sure we were happy with everything, especially the food, and looked after us so well on the morning of the wedding—organising breakfast, drinks, and anything else we needed. She even found a separate room for the groom and ring bearers to get ready, which was such a help.
In the evening, Shana took over and ensured the same high level of care and service continued. She handled everything so we could just relax and enjoy the evening. After the celebrations, she cleared and stored all of our belongings safely so we didn’t have to worry about a thing—we could just head to bed stress-free.
A huge thank you also to Michael, our master of ceremonies, who kept everything running like clockwork. He made sure everyone was where they needed to be and that everything flowed smoothly without a single hiccup.
The whole team was outstanding, and we genuinely cannot recommend this venue and its staff enough. Every single person played a part in making our wedding day unforgettable. Thank you all from the bottom of our hearts. -
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![Callum]()
Callum Sent on 02/08/2025Best Day Ever at Burford Bridge Hotel – Huge Thanks to Kiki and the Team!
We got married at the Burford Bridge Hotel on 17th April, and it was genuinely the most incredible day of our lives. From the very beginning of planning, the team at Burford Bridge were so accommodating and welcoming – we knew straight away that it was the perfect venue for us.
The venue itself is absolutely beautiful. Our guests were blown away by the stunning Tithe Barn, and we were lucky to have wonderful weather on the day, which made the hotel's gardens the perfect setting for the afternoon, with the breathtaking Box Hill in the background.
Every single member of staff on the day was fantastic – friendly, professional, and so attentive. We honestly couldn’t be happier with our choice of venue.
But the true star of the show was the hotel’s wedding coordinator, Kiki. She is absolutely incredible at what she does. From start to finish, she was always on hand to answer our (many!) questions, and nothing ever felt like too much trouble. Not only is she brilliant at her job, but she’s also one of the loveliest people you’ll ever meet. It was such a pleasure to have her play such a big part in our day, and we’ll be forever grateful for how smoothly and perfectly everything ran – all thanks to her. She is an absolute star.
Thank you, Kiki, and thank you to everyone at Burford Bridge for giving us the most magical wedding day we could have hoped for.
Box Hill Burford Bridge Hotel's reply:
Hello Callum and Beth,
Thank you so much for your incredibly kind words! It was truly an honour to be part of your special day, and I’m so happy to hear how much you and your guests enjoyed every moment. Burford Bridge is such a magical place, but it’s couples like you who make it unforgettable.
It was an absolute joy working with you both from the very start, and seeing everything come together so beautifully on the day was wonderful. On behalf of the whole Burford Bridge team, thank you for trusting us with such an important occasion—we’re thrilled to know it was everything you hoped for and more.
Wishing you a lifetime of happiness together! 💕 (and thank you for the little gifts you shared with us as well!)
Best regards,
Kiki and Burford Bridge Hotel Team -
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![Matthew]()
Matthew Sent on 14/07/2025An amazing wedding venue!
We got married here back in April & it was absolutely amazing from start to finish. The venue is lovely & in a great location, the hotel was clean & modern and staff were very friendly & accommodating. The wedding planning process from beginning to end run smoothly & this wouldn’t have been possible without the staff, especially our wedding coordinator Kiki. From our initial meeting, so understood everything we wanted & made it happen. She was always available & no request was ever too much. We are very thankful she was part of our day!!Box Hill Burford Bridge Hotel's reply:
Hello Kirstie and Matthew,
Thank you so much for such a lovely review - it means a lot of the whole team at Burford Bridge Hotel. It's our pleasure to be a small part of your special moment and we are delighted that you had a wonderful time with your family and friends at our hotel!
Wishing you a lot of happiness, laughter, and love as you begin this next chapter together!
Best regards,
Kiki and Burford Bridge Hotel Team -
![Sunnygolddecor99712]()
Sunnygolddecor99712 Sent on 10/05/2025Wedding at Burford Bridge
We got married at Burford Bridge two weeks ago and absolutely had the best day! Thanks so much to all the staff for the most amazing wedding! The team made it unforgettable as they were so hands on and helpful, giving us lots of extra support where needed - and plenty of special treatment as the Bride and Groom.
Our wedding coordinator Kiki was so hands on and answered all of our questions, day or night. Nothing was too much trouble. She even got a tape measure out for us to measure the length of the aisle, and throughout the day I noticed she was there lifting my dress up for me when I needed help. She even squeezed in extra wedding guests in the day that turned up unexpectedly. She made us feel totally special.
Kiki had lots of meetings with us when we requested them and she made sure everything was organised to my exacting standards. She was super friendly and reassuring too and went out of her way to help us when something didn't go quite right, like the music not working the day before - which she helped us fix.
The catering team and bar staff were absolutely amazing! We had brilliant service on the day as well as at other points like breakfast the following day and dinner the night before. Adam at the bar was super friendly and we bonded over mutual interests. Mary, Lynda and Monika served us breakfast in the Garden room with all of our family and took all of our orders, even making things for us that were not in the menu.
All of the food tasted amazing! The chef catered to our dietary requirements and changed one of the dishes to suit our needs. The food came out promptly at the wedding breakfast and everyone complimented it. Even the tables at the far back said the food came out quicky and tasted wonderful.
The venue itself is stunning and the barn is a beautiful romantic setting for the wedding. Everything flowed so well on the day and the ceremony went perfectly. The getting ready room was super helpful for me and my bridesmaids to get ready in, making the whole morning way less stressful. The grounds are super for outdoor photos and we were so lucky to have great weather, although there is plenty of space indoors if it's raining.
We now can't wait to come back every year for our anniversary!
Katie and AdamBox Hill Burford Bridge Hotel's reply:
Hello Katie and Adam,
Thank you both so much for your beautiful message – it truly means the world to all of us here at Burford Bridge. We’re absolutely thrilled to hear how special your day felt and will be sure to share your kind words with the rest of the team. It was an absolute joy to support you throughout the planning and on the big day itself. Seeing everything come together so perfectly for you both was just wonderful. We’re so happy to have been a part of your love story and can’t wait to welcome you back for many anniversaries to come!
Wishing you endless happiness, laughter, and love as you begin this next chapter together!
Best regards,
Kiki and Burford Bridge Hotel Team -
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![Katie]()
Katie Sent on 10/05/2025Wedding at Burford Bridge
We got married at Burford Bridge two weeks ago and absolutely had the best day! Thanks so much to all the staff for the most amazing wedding! The team made it unforgettable as they were so hands on and helpful, giving us lots of extra support where needed - and plenty of special treatment as the Bride and Groom.
Our wedding coordinator Kiki was so hands on and answered all of our questions, day or night. Nothing was too much trouble. She even got a tape measure out for us to measure the length of the aisle, and throughout the day I noticed she was there lifting my dress up for me when I needed help. She even squeezed in extra wedding guests in the day that turned up unexpectedly. She made us feel totally special.
Kiki had lots of meetings with us when we requested them and she made sure everything was organised to my exacting standards. She was super friendly and reassuring too and went out of her way to help us when something didn't go quite right, like the music not working the day before - which she helped us fix.
The catering team and bar staff were absolutely amazing! We had brilliant service on the day as well as at other points like breakfast the following day and dinner the night before. Adam at the bar was super friendly and we bonded over mutual interests. Mary, Lynda and Monika served us breakfast in the Garden room with all of our family and took all of our orders, even making things for us that were not in the menu.
All of the food tasted amazing! The chef catered to our dietary requirements and changed one of the dishes to suit our needs. The food came out promptly at the wedding breakfast and everyone complimented it. Even the tables at the far back said the food came out quicky and tasted wonderful.
The venue itself is stunning and the barn is a beautiful romantic setting for the wedding. Everything flowed so well on the day and the ceremony went perfectly. The getting ready room was super helpful for me and my bridesmaids to get ready in, making the whole morning way less stressful. The grounds are super for outdoor photos and we were so lucky to have great weather, although there is plenty of space indoors if it's raining.
We now can't wait to come back every year for our anniversary!
Katie and AdamBox Hill Burford Bridge Hotel's reply:
Hello Katie and Adam,
Thank you so much for your incredibly kind and thoughtful message - it truly means a lot to our whole team at Burford Bridge. We will be sure to pass on your lovely compliments to all our colleague - they will be very happy to hear how much you appreciated their care and service. It's also a genuine pleasure working with you both throughout the planning journey. We wish you a lifetime of happiness, laughter and love and we will be ready to welcome you back for your anniversary!
Best regards,
Kiki and the Burford Bridge Hotel Team -
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