Nothing was too much trouble
Venue Service
By Nicola & Peter Fowler, on 02 Sep 2015
We chose this venue after looking at what we perceived to be one of our several high class venues. After meeting with the respective organisers from our short list, it quickly became apparent that the team at the Luton Hoo were so much more interested in what we wanted for our day, rather than what they felt was best for them.
After several meetings and what we felt were difficult 'demands' they were able to cater for all of our needs. From arranging top class accommodation, the most amazing photographic backgrounds, to being able to cater for our younger guests requirements, nothing seemed too much trouble.
We attended a tasting evening so we could choose our wedding breakfast menu and wines, which was the most fabulous experience. Meeting the chef who was very accommodating with our requests and the sommelier who educated us on the various choices to perfection, without making us feel we were out of our depth with expense.
The big day arrived and as we pulled up outside to the complete splendour of the Luton Hoo, we were greeted with our own reserved parking space and also one for our Rolls Royce Phantom wedding car which was held for the full four days.
The doormen greeted us by name and were incredibly attentive and helped unload several cars of outfits and luggage and by the time we were checked in and shown to our bridal suite, all of our belongings were in situ.
Throughout our stay, we could not have wished for a more personal attentive service, we truly felt we could have been royalty. Nothing was ever too much.
It was personal without being too familiar, if you know what I mean.
Perfect Day
Venue Service
By KerryAnne & Andrew Clark, on 23 Jun 2015
We had a perfect day and I just want to thank you for the perfect wedding you arranged. We really did have an amazing experience. The personalised dressing gowns are brilliant, and thank you so much for sorting the bedrooms out for us and my parents. They were thrilled and have not stopped talking about it and our suite was just incredible, we didn't want to leave on Sunday. I have filled out the questionnaire and submitted it. I have added a comment in the section saying how you had personally made our day into our dream wedding. I can't thank you enough.We hope to return next year for our anniversary and have not stopped talking about how pleased we were with everything at Luton Hoo. Thank you so much for all your help in arranging our dream day. Hope to see you soon when we return for an overnight stay. Thanks again for everything, Kerry-Anne and Andrew Clark
The most incredible venue
Venue Service
By April and Oliver Simmons, on 23 Jun 2015
This was the most incredible venue to host a wedding. The gardens and mansion house are so grand and photogenic, our guests were amazed and impressed by the high ceilings, beautiful furnishings, and sweeping staircase. The staff were so helpful and polite. They made sure everything ran smoothly. Luton Hoo organised the DJ and dance floor which made the evening reception super easy to organise. The food was so tasty and high quality, our guests were very happy! I absolutely loved my wedding day, we had a church ceremony and driving up to the Luton Hoo in the wedding car was a special moment. The bedrooms that myself and groom had was so romantic and our friends and family were all very satisfied with their stay which included breakfast at a great rate. An absolutely perfect day which I wish I could do all over again!
Everything was so beautiful
Venue Service
By Kelly Marie Emery, on 11 Dec 2014
The team at Luton Hoo are unbelievably good, Janet and Bobby in particular. Janet was absolutely invaluable in the planning process up to the morning of my wedding when our ideas all fell into place. Bobby was also there from the day we looked around to the day of the wedding, he is invaluable for ideas on solving issues, such as one of my bridesmaids forgetting her belt! I have never felt more like a princess and so calm knowing every detail had been taken care of. My vision of a classic yet beautiful wedding came together better than i ever could have imagined, from the bridal suite, a true princess suite, the flowers which were unbelievable so classic, the food, the DJ, everything was so beautiful. We are still getting phone calls around how special and memorable the day was, Luton Hoo really is the place for a dream wedding.
Perfect Wedding Day
Venue Service
By Carim, on 18 Nov 2010
I booked Luton Hoo for my wedding after visiting on a Sunday morning after having been to another wedding, and I fell in love with it. 8 months later and our wedding day arrived. I had met a number of the wedding co-ordinators and found them to be friendly, helpful and put me totally at ease. The fact that the day went without a hitch is proof that everyone did their job and the whole process was seamless.
The Concierge team were fantastic, helping family members move from room to room, unloading cars, arranging the fabulous Luton Hoo taxis around the grounds. They even assisted a family member with a jewellery emergency and saved the day. They also found the missing jewellery much to our relief.
The food was fantastic and the changes we requested to our starters were taken on board and the end result was delicious. All our guests loved the food. The Banqueting Manager was wonderful and ensured everyone was comfortable, there was plenty of staff on hand and the the room where we held our wedding breakfast was beautifully presented. The Toastmaster, ensured that the day flowed well, and whipped the guests into excellent spirits and applause for our entrance and all of the speeches. This was a great addition to the day and not something I would have thought of.
The hotel is beautiful, rooms are fabulous, the food divine, the staff very helpful, courteous and nothing was too much trouble. This level of service is not always found and it was refreshing and comforting on such a special day. I cannot wait to return for an anniversary visit - I might have to have afternoon tea before then!!
Dream Wedding at a Dream Location
Venue Service
By Stacy & Phil, on 18 Nov 2010
We got married on 5th September 2010 and we had The Faberge Suite for our ceremony and reception, and the Romanov for our wedding breakfast. This was the most amazing day of our lives. The venue is beautiful, all of it, not just the rooms we had for the day. We were very proud to hold our wedding there.
The wedding team are exceptional. Marje our wedding coordinator was amazing from the time we enquired about the venue 2 years before our wedding date to the day we got married. She was both funny and warm and made us feel at ease, nothing was a problem to her. The communication was excellent throughout the process.
Bobby, the banqueting manager was also exceptional, thanks to him all our instructions for the day were followed precisely and none of the staff did anything without his say so.We would just like to say that they all knew what they were doing and they all did it well.
The rooms are lush, this is by far the grandest hotel ive stayed in and the prices are definately worth it.
For anyone considering this as their wedding venue you will not be disappointed. Our friends and family were very impressed, as was our photographer, he couldnt believe what an amazing place it was.So many beautiful places to take photos!
The experience in our eyes was faultless, they took care of everything, the food was delicious as just as we had at the menu tasting.
We did not have to worry about anything on the day.
I cannot see how anyone can say anything negative about ths hotel as the staff are efficient and polite.
We cannot wait to return to this romantic hotel.