Carlton Towers

We were lucky enough to have our wedding here in October 2019 and everything was perfect. It's an absolutely stunning venue and many of our guests commented on how amazing it was and how good the food was.

The staff are extremely attentive and were excellent from the very beginning. On the day they helped us set up our decorations and were very good at communicating with us and letting us know what was happening and any decisions we needed to make.

The whole experience was first class and we wouldn't hesitate to recommend the venue for anyone considering it.

We had one of two of our weddings here last year. The venue itself is absolutely stunning, many of our guests said the same, and is ultimately what sold it to me as our wedding venue.
However, in comparison to the other venue we held our second ceremony at there was quite a disparity in service and how the day unfolded.
If you have a large family & circle of friends to help you organise your wedding then this may work well for you but due to my circumstances I single handedly organised our wedding day, and can say I did not find the 'wedding co-ordinator' much help at all. It's not very ideal for staff at the wedding to approach us twice on the day in the middle of our meal to ask what we wanted to do, or to point out that the music had stopped playing.
You can stay at the house itself on your wedding night if you have a minimum amount of guests who would also be staying with you (which we would have loved to have done, but this is understandable). I expressed our interest in potentially staying the night without being told of the minimum guest number; however most of our guests had already arranged accommodation. I communicated this yet the 5+ rooms plus other undiscussed charges were added to our invoice, which I had to ask to be removed. It felt as though communication dampened once the full balance was paid.
Some mistakes were made with our wedding breakfast, bearing in mind we had a menu tasting prior to the day - e.g kale instead of spinach, strawberry mousse instead of strawberry cheesecake, neither of which we would have ever selected. However, the rest of the food was delicious and I don't feel it was any fault of the chefs, perhaps it was a miscommunication. Having paid £100 for a menu tasting (which was free for 6 people at our other venue) I would have hoped we'd received what was discussed, and if this wasn't possible for it to be communicated before the day.
It's a shame that I had to leave this review but as I say the house itself is beautiful, if you can get past the lack of communication and disorganisation of the staff.

Carlton Towers was the first venue my husband and I viewed for our wedding . We knew instantly that it was the perfect place for us to bring all of our friends and family. The venue is hidden away on a large piece of private land, with an impressive drive onto the property for guests to take in the grandeur of the estate. One of the great things about Carlton Towers, is that you get exclusive use on your big day, The venue also has many bedrooms which can be used on the night of the wedding (or a very nearby Travelodge for around £30 per night). The wedding Coordnator, Charlotte, is fantastic. What Charlotte doesn't know about weddings, or the history of Carlton Towers, isn't worth knowing. Charlotte helped us plan the wedding from day 1 & was present during the day, too. Carlton Towers understands that a lot of planning goes into the big day, and make it manageable by by inviting you to the venue on several occasions to meet with the coordinator. We were able to decorate the entire venue the day before the wedding, & were allowed to use the bedrooms to get ready in the morning. Carlton Towers have delivered many weddings here and this shows in their professionalism and exceptional delivery. The wedding toastmaster is around during the whole wedding to ensure that things run smoothly and on time. The food is exceptional and they catered very well for our multi-cultural wedding. If I had to fault it, I would only say that the on site accommodation is priced too high and the bride and groom shouldn't have to pay for their food/accommodation as offered by other venues. Overall I am so pleased with the venue and can't recommend it highly enough.

Our wedding day was beyond perfect, thank you for all your help and support throughout. We could not have wished for a better day. The food was absolutely delicious and we had many compliments from our guests. The staff were also very polite and helpful, especially the gentleman who closed the bar at the end of the night, he was fantastic.

I had my wedding here in 2013 and it was the most amazing day. The staff were fantastic and made us feel so special. The venue was beautiful and rooms were lovely and clean. The food was delicious and cooked to perfection. I couldn't fault it

We just had our daughter's wedding here this weekend. The house and setting is stunning and perfect. The staff are fantastic and cannot be more helpful. Thank you so much Gemma and Josie

We had one of two of our weddings here last year. The venue itself is absolutely stunning, many of our guests said the same, and is ultimately what sold it to me as our wedding venue.
However, in comparison to the other venue we held our second ceremony at there was quite a disparity in service and how the day unfolded.
If you have a large family & circle of friends to help you organise your wedding then this may work well for you but due to my circumstances I single handedly organised our wedding day, and can say I did not find the 'wedding co-ordinator' much help at all. It's not very ideal for staff at the wedding to approach us twice on the day in the middle of our meal to ask what we wanted to do, or to point out that the music had stopped playing.
Some mistakes were made with our wedding breakfast, bearing in mind we had a menu tasting prior to the day - e.g kale instead of spinach, strawberry mousse instead of strawberry cheesecake, neither of which we would have ever selected. However, the rest of the food was delicious and I don't feel it was any fault of the chefs, perhaps it was a miscommunication. Having paid £100 for a menu tasting (which was free for 6 people at our other venue) I would have hoped we'd received what was discussed, and if this wasn't possible for it to be communicated before the day.

An amazing place. Fabulous staff. Brilliant hen night. Everything about this place is faultless. Thank you

Celebrated a hen night at Carlton Towers and I honestly couldn't fault it. The staff were exceptional and truly lovely people who can't do enough for you and genuinely want you to have the best time. Incredible place.

This place is unreal! Came for a hen do and had the best time ever. Exceeded all expectations. It takes your breath away just driving up to the entrance. The staff couldn't do enough for you. We got a tour when we arrived by the lovely and very knowledgable Claire and even met Lord Gerald out in his vineyard who was so down to earth and friendly. Dave who worked through the night was so accommodating and made the evening so much fun. We were lucky enough to see him again at breakfast and again his attention was fantastic. Phil in the kitchen helped us to continue our fun and ensured Clive took centre stage in the cooking class whilst also being able to share his expertise. Lisa was so so helpful, getting things prepped and making sure we had everything we needed. What would we all have done without her?! And Charlotte who helped organise and coordinate our experience... it has been amazing thank you so much. We could have stayed at many a different hotel but we decided to try something different. We are so glad we did. This is not a hotel it is a home and Lord Gerald and the staff make it your home for the visit. You would not get that personal touch at a random hotel. You made the stay what it was and we cannot thank you enough. More people need to know about you and I'm going to tell them all!!

We held our Wedding Reception here last Sunday and just wanted to say what a wonderful venue it is! Many of our guests commented how impressive it was. The staff were helpful and ensured everything ran smoothly. The accommodation was also to a high standard. We would definitely recommend Carlton Towers to anyone looking for a wedding venue x

Went to a wedding and thought it was beautiful. It was raining when we arrived and we were greeted by a gentleman with an umbrella. Great atmostphere and beautiful place for a wedding x

“Our wedding day ran smoothly your staff were more then welcoming and helpful to myself and all our guests. Everyone made positive comments regarding the food it was outstanding please send our praises to the chef. Me and Chris want to thank you all for your help in ensuring our wedding day ran smoothly it was perfect, thank you.”

It was an absolutely fantastic day for both me and Chris and all of our family and friends. Everything went so smoothly and was perfectly planned thanks to you and Gemma. I couldn't have asked for anything better. We had a lot of comments about how brilliant the service was from the waiting staff during the wedding breakfast, and the food was to die for! I really think that everything I wanted was done to the highest possible standard and I'm just sad that it's all over! We want to relive it every day. Thanks!