Borough Arms Hotel

(25 reviews) 25 4.96
King Street Newcastle Under Lyme Staffordshire ST5 1HX
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About Borough Arms Hotel

King Street, Newcastle Under Lyme
Staffordshire, ST5 1HX

Welcome to The Borough Arms Hotel, a warm and friendly venue that is known for its efficient organization of all our events. We enjoy a wedding just as much as you and your guests, and we are thrilled to be able to offer facilities for both Wedding Receptions and Civil Marriage Ceremonies.

Catering for events from 10 to 120 guests, we can provide you with everything that you need to make your most memorable day your most enjoyable too.

There is no need for the wedding planning process to be a stressful occasion, as you can call upon the services of our highly skilled staff who will be on hand to advise and take care of your every need.

Flexibility is our forte, it’s your day and we endeavour to meet your every request to ensure your day is special to you.

At The Borough Arms Hotel, we are fully licensed to hold civil ceremonies. A civil ceremony or partnership is both convenient and offers you the chance to add a few personal touches to your wedding.

After your ceremony in the hotel, or when you arrive from your ceremony or partnership that has been held elsewhere, we really pride ourselves on the ability to organise a reception that you will remember for the rest of your life.

• Facilities for both wedding receptions and civil marriage ceremonies • Catering for events from 10 to 120 guests • Flexibility is our forte • Fully licensed to hold civil ceremonies • We can organise a reception that you will remember forever • Highly skilled staff to help with the planning

Facilities at Borough Arms Hotel

Venue Type :
Civil Ceremony Licence
In the City
Small Hotel
Pub or Restaurant
Evening Entertainment :
Evening Reception Facilities
Dance Floor
Entertainment Licence
Live Band Facilities
DJ Facilities
Overnight Accommodation :
Overnight Accommodation for Wedding Couple
Overnight Accommodation for Guests
Other Features :
Confetti Permitted
Changing Room for Guests
Car Parking
Dining Options :
Seated Meal Facilities
Buffet Meal Facilities
In House Catering
Alcohol Licence
Capacity :
Less than 30 guests
30 to 50 guests
50 to 75 guests
75 to 100 guests
100 to 150 guests
Venue Staff Assistance :
Wedding Coordinator
Master of Ceremonies/ Toastmaster

Borough Arms Hotel Reviews (25)

Our Wedding Day
Venue Service

By Mr & Mrs Lawton, on 24 Oct 2019Date of Wedding - 12 Oct 2019

After being let down by Newcastle-under-Lyme register office, Mr Sheikh at the Borough Arms Hotel was brilliant, rearranging our wedding to be held there instead, at very short notice. Nothing was too much trouble, Emma the wedding planner was amazing too, communication and customer service was first class. On the day of our wedding, every member of staff were wonderful, helping to make our day one to remember (and calming a very nervous groom down before my arrival!) We also had our evening reception there, and again everything was beautiful - the food was fresh, the cheese oatcakes went down very well. Their DJ was really good too. My father in law stayed at the hotel for the whole weekend and was very impressed with his room and the service he received too. I wouldn’t hesitate to recommend the Borough Arms Hotel to anyone who is thinking of where to hold their wedding or any other celebration, they’re all happy to help in any way possible and we really could not have asked for a better venue for our wedding day.

L Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 24/10/2019 13:29:13

Dear Kathryn & Jason, We are delighted that your Wedding reception held at our hotel met with your expectations. It was an absolute pleasure to accommodate your ceremony at short notice and we totally understand how important it is for your special day to run smoothly, without the extra pressure of venue difficulties. Our team always pull out the stops for Weddings and this is the most special day of your lives, it needs to be perfect! We will pass your positive feedback on to our team who are sure to be really pleased. Thank you for choosing our hotel for your special day and we wish you every happiness for your future together as Mr & Mrs Lawton.

Wedding reception
Venue Service

By Mr & Mrs Bailey, on 02 Sep 2019Date of Wedding - 24 Aug 2019

We had our wedding reception here on 24th august, it was such an amazing day the staff were great, they couldnt do enough for us, the whole day ran smoothly and the room looked amazing both for our wedding breakfast and for the evening part, emma was amazing throughout the whole process constantly keeping us informed of changes etc, the bridal suite room was perfect a very well kept room, thank you to the borough arms for giving us a special day.

L Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 02/09/2019 11:56:19

We are delighted that your Wedding Celebration held here at our hotel met with your expectations. Emma gets many compliments on her service to our guests and she really does go all out to ensure all functions run smoothly, as do the whole of our team who genuinely care that your special day is one to remember! We will pass on your good feedback to them and they are sure to be really pleased. We thank you for choosing our hotel for your special day and look forward to welcoming you back to the Borough Arms Hotel as Mr & Mrs Bailey.

Wedding
Venue Service

By Mr & Mrs Goodwin, on 16 Jul 2019Date of Wedding - 12 Jul 2019

My fiancee and I booked the Borough Arms for our wedding. Faultless! The service the staff gave us was honestly the best anyone could receive. The day was well managed and the staff couldn't do enough to ensure the day went off perfectly. From the dressing of the function room to the food, everything was top quality. Our guests all complimented the hotel and the staff. If you're thinking about getting married, do yourself a favour and check the Borough Arms Hotel out.

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 16/07/2019 11:59:11

Dear Steve & Rebecca, We are delighted that your Wedding Celebration held here at our hotel met with your expectations. Our team treat our events as if it were their very own, they genuinely care and it shows. They work so hard to make your day more memorable than any other day you've experienced before and thankfully, this was reflected in your special day. We will pass on your lovely comments to the team and they are sure to be really pleased. We thank you for choosing our hotel for your special day, wish you a long and happy life together as Mr & Mrs Goodwin and look forward to welcoming you back to the Borough Arms in the future.

Wedding
Venue Service

By Mr & Mrs Grice, on 02 Sep 2019Date of Wedding - 15 Jun 2019

We got married here on 15th June had an Fabulous day&night, Emma was absolutely brilliant organising everything for us can’t thank her enough, the whole day ran so smoothly, everybody enjoyed themselves, food was excellent and plenty of it, bridal suite was beautiful and very comfortable, all my family stayed the night too and thoroughly enjoyed it, breakfast was lovely too, can’t fault anything about it at all. Would definitely recommend staying here for any occasion. Mr & Mrs Grice

L Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 02/09/2019 11:44:05

Dear Deborah, We are delighted that your Wedding Celebration held here at our hotel met with your expectations. Our team work flat out to ensure our guests are cared for and it is lovely to hear that we made your dream day a reality! We will pass on your positive comments on to them, especially Emma, who makes every Wedding Celebration an absolute priority. We thank you for choosing our hotel for your very special day and look forward to welcoming you back to the Borough Arms Hotel again in the future as Mr & Mrs Grice!

Wedding reception
Venue Service

By Mr & Mrs Holden, on 12 Jun 2019Date of Wedding - 01 Jun 2019

Me and my wife had our wedding at this hotel. I would like to say thank you to Emma and the staff at this hotel for everything they have done to make the day special. Our wedding reception was on 1st June 2019. We would recommend to any one to have there wedding reception at this hotel The suite we stayed in was amazing Many thanks Gareth and Jayne

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 12/06/2019 13:20:18

Dear Gareth & Jayne, We are delighted that your Wedding Celebration held here at our hotel met with your satisfaction. Our team thoroughly enjoyed hosting your special day and will be more than happy to hear that they gave you a day to remember. We will pass on your lovely feedback to them all and especially to Emma. They all work so hard so your kind comments are greatly appreciated. We thank you for choosing our hotel for your special day and look forward to welcoming you back to the Borough Arms again very soon.

Fantastic Place to Host a Wedding!
Venue Service

By Mr & Mrs Wright, on 20 May 2019Date of Wedding - 04 May 2019

We held our wedding reception here on the Saturday 4th May 2019 and all I can say is WOW! The whole experience was phenomenal, food was fantastic & the team worked hard to ensure our day was special. The planning stages with Emma were seamless and easy and Phil who oversaw our special day was amazing from start to finish and was more than helpful accommodating us the evening before for some last minute changes and amendments. I can't recommend you enough and we will definitely be returning for any special events we may have in the future.

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 22/05/2019 09:45:50

We are delighted that your Wedding Celebration held here at our hotel met with your expectations. All of the Wedding events we hold are totally unique and our team pull out all the stops to ensure that every couple leaves us with happy memories that last a lifetime. It certainly seems that we succeeded in this instance! We thank you for your positive feedback and this will be passed on to our team who are sure to be really pleased. We thank you for choosing our hotel for your specail day and we look forward to welcoming you back to the Borough Arms in the future as Mr & Mrs Wright.

Wedding
Venue Service

By Mr & Mrs Fryer, on 13 May 2019Date of Wedding - 03 May 2019

We had our Wedding breakfast here on the 3rd May 2019.First of all I would like to say that we could not have picked a more wonderful place. We only had a very small family wedding with 12 adults and 3 children and we opted for the Baker room which was just the right size for our wedding party. We cannot thank all the staff enough from actually planning the wedding with Emma to the actual day with Phil. The table was set out perfectly, the food was absolutely beautiful and all the staff went above and beyond to make sure we had the best day ever.A massive Thankyou to everyone and would I recommend the Borough Arms to anyone all I can say is Yes Yes Yes

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 13/05/2019 11:12:50

Dear Janet & Darren, We are delighted that your Wedding Celebration held here at our hotel met with your satisfaction. It is lovely to hear that our team made your day feel like the best you have ever had! Each Wedding to us is like the most important event we have ever hosted and we pull out all the stops to ensure everything runs smoothly. We will pass your comments on to the team and they will be really pleased. We thank you for choosing our hotel for your special day and look forward to welcoming you back to the Borough Arms Hotel in the future as Mr & Mrs Fryer.

Our Perfect Wedding
Venue Service

By Mrs Kelly Dowd, on 24 Apr 2019Date of Wedding - 20 Apr 2019

A massive thank you from my husband and I for hosting our beautiful wedding yesterday. Mr Sheikh, and his staff, were extremely helpful throughout, accommodating our every need. The Baker Room and Ostler restaurant were beautifully presented, with our personal ideas included. The meal was just sublime! Every mouthful a delight. Highly recommended. Once again, thank you for making our special day so perfect x

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 24/04/2019 10:21:35

We are delighted that your Wedding Celebration here at our hotel met with your expectations. We thank you for your positive feedback and our team really enjoyed hosting your event. We will pass your positive comments on to them, particularly Mr Sheikh and they are sure to be really pleased. We hope to have left you with some precious memories to treasure for years to come! We thank you for choosing our hotel for you very special day and look forward to welcoming you back to the Borough Arms again in the future.

Wedding Reception 18.04.2019
Venue Service

By Mrs Kelly Cartwright, on 24 Apr 2019Date of Wedding - 18 Apr 2019

We had our wedding reception at the borough arms hotel and we could not have wished for a more amazing day. Everything was perfect and we would like to thank all the staff at the hotel for their professionalism and assistance, we could not have asked for more. we were able to relax and enjoy our day knowing everything was taken care of. The food was fantastic and the room lovely. 5* I would highly recommend the borough arms hotel to anyone

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 24/04/2019 10:10:35

We are delighted that your Wedding Celebration here at our hotel met with your expectations. Our team thoroughly enjoyed hosting your special day and we thank you for your positive feedback. We will pass your lovely comments on to our team who are sure to be really pleased. Your memories last a lifetime so it's lovely to hear that we've made them good ones! We thank you for choosing our hotel for your special day and look forward to welcoming you back to the Borough Arms again in the future.

Mr and Mrs Brougham wedding
Venue Service

By Mr & Mrs Brougham, on 11 Apr 2019Date of Wedding - 06 Apr 2019

Held our wedding here on 6/4/19 we couldn't of wished for anything better all the staff were amazing food was out of this world u made our day more than we could of wished for thanks to Emma and all the staff for their hard work Jackie and Paul Brougham Xxxxx

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 11/04/2019 10:36:33

We are absolutely delighted that your very special day met with your expectations. All of our team will be extremely happy to know that they helped to achieve your dream day, particularly Emma who works so hard to ensure each couple has a day to remember. We thank you for your positive feedback and your kind comments will be passed to the team. We all enjoy every Wedding Celebration here and yours was no exception. It just remains for us to wish for you a long and happy future together as Mr & Mrs Brougham. We thank you for choosing our hotel for your special event and look forward to welcoming you to the Borough Arms again very soon.

Wedding reception
Venue Service

By Elaine Pszenycniak, on 08 Apr 2019Date of Wedding - 23 Mar 2019

My son and daughter in law had their wedding reception at The Borough Arms on 23 March. The staff were absolutely brilliant from us arriving on the Friday to leaving on the Sunday. The function room was ready for us to decorate as we liked on the wedding day. Cake stands, cake holders were all produced for us to use. Food was excellent. DJ very good. Special thank you to Phil for his advice and helpful guidance. Could not fault the venue. Breakfast the next morning was all set so the staying guests could all eat together. The function room had been cleaned overnight and all our decorations put neatly to one side. Would recommend.

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 08/04/2019 13:50:39

We are delighted that your Son & Daughter-In-Law's Wedding Celebration met with your expectations. Our team thoroughly enjoyed hosting the event and we thank you for your positive feedback. We will pass your comments on to the team, particularly Phil and they are sure to be really pleased. It is always lovely to have satisfied guests and it is especially lovely when they are happy to recommend our services. We thank you for choosing our hotel for your special celebration/stay and look forward to welcoming you back to the Borough Arms Hotel very soon.

Our Hotel at the Borough Arms
Venue Service

By Mr & Mrs Schonau Pszenyzcnia, on 01 Apr 2019Date of Wedding - 23 Mar 2019

Me and my Husband got married at the hotel last weekend. I can not thank the staff enough for helping make our special day even better. they were helpful and friendly and just amazing. We even had a card and bottle of wine from the team that helped us. Thank you so much to Emma, Phil and the team, your amazing.

L. Hancock, Guest Relations Manager at Borough Arms Hotel responded to this review on 01/04/2019 13:04:20

Dear Mr & Mrs Schonau-Pszenyzcnia, It was an absolute pleasure to host your Wedding Celebration and we are delighted that our service met with your expectations. Every Wedding we host is special and it is an honour to share your special day and make it a day of your dreams. We thank you for the positive feedback, we will pass your comments on to Emma, Phil and the team, they are sure to be really pleased. We thank you for choosing our hotel for your special day and we look forward to welcoming you back to the Borough Arms again very soon.

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