Magical day for our vow renewal
By Mr & Mrs R, on 10 Jan 2018Date of Wedding - 06 Jan 2018
We have had the most magical day renewing our vows. The team worked so hard to make sure our day ran smoothly! Nothing was too much trouble for lianne during the arrangements. We will never forget the compassion and generosity you gave to us.
just perfect from start to finish.
By Mr & Mrs H, on 17 Jul 2017Date of Wedding - 17 Jun 2017
lianne was very helpful from start to finish nothing too much trouble, if we needed anything it was sorted. thankyou so much.
claire did an excellent job on the decor etc.
laura and the team on the day and evening couldnt have done anymore they were so helpful and friendly
compliments to the chef food was excellent and so much of it
DJ was great, had all our party up dancing
we can only say a very big thankyou to you all for a fantastic venue, all our guests said what a lovely day. many saying best wedding they had been too, that included our day and evening guests. thankyou all for making it a perfect day for us which we will always cherish
Not interested once they have your money!
By S & K Young, on 26 Jul 2017Date of Wedding - 16 Apr 2017
We were excited for our wedding, although once we had paid the service was terrible.
Food - Barely edible and although we had given the staff a list of vegetarians and where they were sat, they couldn't even get that right. Asking guests if they were or not, and putting meat in front of some of them who were. Meals going to the wrong people. Kept blaming things on not enough staff to work all the different jobs. The list of who was where, and what they were eating was very simplistic.
Drinks - Included in the package and were told that they'd be on the tables. Nope, we had to ask the staff if they were going to bring any through after the starters were served.
Cake Topper - Opened the box to find that the arm was broken off one of the figures. Not to worry though, they didn't tell us, they just put the arm in a bag and put that in the box with the rest of it. We only found it once we had a look through this weekend to sort out our keepsakes.
The service they provided during the sit down meal was abysmal and if I could do it all over again, I would not use the HIBB.
Lasting Image Photography, Chocorocco and Clare's Flowers who are recommended by the hotel were fantastic and the best parts of what we paid for.
A Massive Thank you
By Mr & Mrs G, on 18 Apr 2017Date of Wedding - 15 Apr 2017
Just wanted to say a massive thank you to you and the Holiday Inn team for making our day so special. It was great and all the guests were commenting on how lovely the food was.
Can't thank you all enough...will definitely be back to the restaurant from time to time.
Our day was nothing shy of perfection!
By Mr & Mrs Cleary, on 28 Nov 2016Date of Wedding - 19 Nov 2016
I want to start by thanking all of the staff at Holiday Inn. Everyone we come across was polite & friendly and really couldn't do more for my husband and I (we really felt like VIP's).
Our amazing experience started when we visited the Holiday Inn during their Wedding Fayre and we immediately decided that it would be the perfect place to hold our wedding. From the get go, Lianne was there to guide us through the planning process and was never too busy to answer our never ending questions. Nothing was too much trouble which put us at great ease as we knew we were in safe hands. As we had a November wedding, I asked if the Christmas decorations would be up in the hotel. I thought this would be a lovely idea for photos and a great back up incase the weather wasn't on our side. Lianne and the team kindly made sure that all the Christmas decorations were up for our wedding and they looked simply beautiful.
Nick was incredible, he calmed us down and made sure everything was explained in great detail. He organised the day is such an effortless way that we literally didn't have to think about anything except having an awesome time. When walking down the Isle, the track for seating our guests was played instead.
The food, the venue, the decorations and the staff get a 10 out of 10 from us both and all of our guests commented on the helpful staff, luxury rooms and yummy food.
We can't begin to express our gratitude for such a perfect day at your venue and we are already looking forward to returning on out 1st anniversary.
Attention to Detail. & Service. Second to None
By Mr & Mr Hendry & Griffiths, on 06 Oct 2016Date of Wedding - 01 Oct 2016
After being let down by our original venue the holiday inn Bromsgrove stepped in at the last minute and it turned out to be the best decision. Lianne and nick were superb and catered for our every need with good humour and excellent attention to detail. Nothing was too much trouble - even last minute changes. Food excellent - no complaints from guests, room set up exceeded expectations and not one problem encountered on the day. It simply couldn't have been better. In hindsight it should have been our first choice of venue. Lianne & Nick certainly made the day special and we certainly recommend the hotel to anyone
Happy with the level of service
By Mr & Mrs R, on 08 Aug 2016Date of Wedding - 30 Jul 2016
We had our wedding at the Holiday Inn Bromsgrove on the 30th July and we were very happy with the level of service we received on the day and before hand, they were very accommodating to any requirements and got back to us very promptly if we had any questions. Beautiful hotel and scenery. Our guest enjoyed all the food at the wedding breakfast and for the evening buffet. All the staff were very helpful and friendly, and the day ran smoothly with no glitches thanks to them. We are glad that we picked this hotel for our special day. We are looking forward to returning to the hotel next year for the 1st anniversary.
Fantastic Customer Service
By Mr & Mrs G, on 30 Aug 2016Date of Wedding - 23 Jul 2016
We had our wedding breakfast and reception at the Holiday Inn Bromsgrove. From the booking process right through until the day itself we received fantastic customer service and always felt that our views were valued and we were listened to.
Lianne, our wedding co-ordinator, was brilliant. She ensured that we got everything we wanted and was extremely polite, helpful and professional.
On the day itself the venue looked amazing. The food was delicious and the portion sizes were very good. Many of our wedding guests commented on the high quality food. The chef was also very accommodating in terms of food as he allowed us to have bacon baps and fish finger sandwiches as part of our evening buffet.
The hotel rooms and facilities are also very good. An overnight stay was excellent value for money for our wedding guests. The breakfast was great too.
Overall, we were delighted with every aspect of our wedding at the Holiday Inn and would highly recommend this venue.
A lovely day...
By Mr & Mrs F, July 2016, on 01 Aug 2016Date of Wedding - 16 Jul 2016
I just wanted to say thank you for all your help in organising our wedding day.
The day went smoothly and it was lovely.
All the staff were brilliant and couldn't have helped anymore than what they did.
Our guests commented on the food being one of the best they have had.
We would be very grateful if you could forward this to all staff involved
Holiday Inn gave us our perfect wedding
By Mr & Mrs A, on 06 Apr 2017Date of Wedding - 15 Apr 2016
Great location, venue and staff/wedding team. Food was amazing. Everyone at Holiday Inn were lovely and helpful and created a great atmosphere for our day. They were very accommodating and their recommendations for flowers etc. was spot on, thanks!
Amazing place, amazing service
By Mr & Mrs M, on 18 Aug 2016Date of Wedding - 02 Apr 2016
From day one of organising our wedding nothing was too much trouble, I would recommend the holiday inn everytime they made our day perfect and personal to us. Laura and Nick on the day are worth their weight in gold, they made sure everything ran smoothly and any problems they dealt with immediately. What an amazing team,!! Cannot praise them enough.
Could not have had a better day
By Mr & Mrs W, May 2014, on 06 Oct 2014
“We chose the Holiday Inn Bromsgrove as our wedding venue and got married here in May this year. We could not have had a better day or picked a better venue. Everything was perfect. We received numerous comments about how polite, pleasant and well presented the staff were and many comments about how quickly guests were served and not kept waiting! We opted for a sit down meal with over 100 guests, and many compliments have been received about the meal. We would like to say a massive thank you to Lianne and Nick for working so hard and ensuring our day was extra special (even down to a special dessert for the groom!). If you are thinking of having your special day or a function at this hotel, I would recommend it without hesitation. The bridal suite that we had on the night was lovely and the majority of our guests stayed at the hotel as the room rates offered were very good. Your wedding day is the biggest day of your life and you want everything to be perfect and we can definitely say with the help of the staff at the Holiday Inn Bromsgrove our day was perfect!”