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White Horse Hotel Reviews

White Horse Hotel

White Horse Hotel

Hertford, Hertfordshire
5.0 out of 5 rating, 37 reviews
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Reviews

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  • Quality of the service
    5 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating

Badges

Hitched Wedding Awards 2024 Winner
Hitched Wedding Awards 2023 Winner
  • S
    Stephanie Sent on 29/09/2026
    5 out of 5 rating
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      5 out of 5 rating
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    • Value for money
      5 out of 5 rating
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    Wedding reception

    I would definitely recommend the white horse for your wedding reception. The staff could not have been more helpful, beautiful venue, stunning hotel rooms and breakfast. The wedding food was gorgeous and all our guests had the best time and all said how lovely the venue was. Kate the owner went above and beyond. All I can say is we just wanted to do it all over again and would any day, it was the best experience we could have asked for.
  • J
    Joanna Sent on 19/08/2026
    5 out of 5 rating
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    • Flexibility
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    Best wedding venue🙌🏻

    This was the most perfect wedding venue, the food was unreal (our guests can’t stop going on about it) and the service was exceptional. Kate and her team were brilliant from start to finish! Nothing was too much and they kept everything running so smoothly that all we had to do was just enjoy our day. It is such a beautiful venue and we look forward to coming back for food in the future and reminisce about our amazing day! We cannot thank you enough for making our day unforgettable. So if you’re looking for an amazing venue, that’s got amazing food and service then get booking❤️

    White Horse Hotel's reply:

    Dear Jo & Rishi,
    we loved playing a part in your special day! Thank you for your generous review. Come and see us soon.
    Love Kate and The White Horse Team xx
  • Pam
    Pam Sent on 04/08/2026
    5 out of 5 rating
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      5 out of 5 rating

    WOW What a venue!!!

    The team at the White Horse are out of this world. They gave us the absolute wedding of our dreams. The professional standard, whilst still allowing our enjoyment to flow, was so incredible. If you are considering this venue, you will not be disappointed. We went for the BBQ food option which was out of this world. HUGE portions for our guests, and absolute divine food in itself. Desserts were gorgeous, as were the fish and chips that came out later in the evening. We booked all the rooms that evening within the hotel too, which are immaculate and spacious. The decor in this place is all so unique and beautiful too, we found ourselves continually spotting something new that we loved. The outside space was fab, and allowed for such a laid back vibe which is exactly what we were looking for. I want to go back and relive our day all over again! Words will never be enough to thank Kate and all the team for the memories we will treasure for our lifetime!

    White Horse Hotel's reply:

    Dear Pam and Marc,
    Thank you for your lovely review. We are so happy that you enjoyed your special day. You looked amazing and so happy. It was a total pleasure to meet your friends and family and help to make this a day to remember. Love Kate and the White Horse Team xx
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  • Bojan
    Bojan Sent on 30/07/2026
    5 out of 5 rating
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      5 out of 5 rating
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    Outstanding Team, Beautiful Venue, Unforgettable Memories

    Our wedding day was everything we had dreamed of and more, and we cannot thank Kate, Debbie, and the entire team enough for making it so unforgettable.

    From our very first conversations, we knew we were in the best hands. Everyone was incredibly warm, professional, and attentive, making the whole planning process feel effortless and enjoyable. Every question was answered, every detail was carefully considered, and we always felt supported.

    The venue itself is beautiful and perfectly located, just a short distance from Hertford Registry Office, making it an incredibly convenient and stress-free choice for couples celebrating their wedding day.

    On the day itself, everything was absolutely perfect. The venue looked stunning, the organisation was flawless, and the team worked seamlessly behind the scenes so that we could simply relax and enjoy every moment with our family and friends. So many of our guests commented on how beautiful everything was and how exceptionally well the day was run.

    We truly couldn’t have asked for a better experience. The care, dedication, and kindness shown by every member of the team helped create one of the happiest days of our lives, and for that we will always be grateful.

    If you’re looking for a venue with an outstanding team who genuinely care about making your wedding perfect, we cannot recommend them highly enough. Thank you for giving us memories we will cherish forever.

    — Bojan & Oliver

    White Horse Hotel's reply:

    Thank you Guys for your lovely review. It was a total pleasure to be a part of your special day. come and see us soon. love Kate and the White Horse Team xxx
  • Cleo
    Cleo Sent on 17/07/2026
    5 out of 5 rating
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    Have your wedding here!

    Kate and the team were so friendly and helpful. Having hosted so many weddings and events, they were able to make suggestions that were perfect for our day.
    It was a stress free event, there was no question too big or small that Kate couldn’t answer and resolve.
    The food and drinks packages were flexible and on the day, everyone loved the bbq buffet and said they had plenty to eat.
    There were contingencies in place for both sunshine or rain, which also provided massive peace of mind.

    White Horse Hotel's reply:

    Dear Cleo and Dave, thank you so so much for your lovely review. You both looked so happy and relaxed on your special day.
    Thank you for choosing the White Horse as your venue. we hope to see you both very soon.
    Lots of love Kate and the WH team xx
  • Suzanne
    Suzanne Sent on 03/06/2026
    5 out of 5 rating
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    A Perfect Day in the Perfect Venue

    Kate and the team at the White Horse were absolutely amazing from start to finish.
    From the moment we first spoke to Kate at the Wedding showcase to the actual day, the service we received was beyond what we could have expected.
    In between, the communication was great with all decisions run past us, all possible scenarios thought of and planned for. Kate was calm, resourceful and so so helpful! Everything we asked for (no matter how big or little) was accommodated with no fuss or drama.

    On the day itself, everything felt incredibly special and exactly how we envisioned – the atmosphere, the attention to detail, the food and drinks and the warmth the team created for our guests was truly memorable. All the staff were fantastic and so accommodating. The venue looked stunning, and we truly felt that everything we asked for was taken on board and the whole day felt so personal and unique to us. The day ran so smooth and we really appreciate all the hard work the team put in - we were truly able to relax and enjoy our day.
    Everyone had a fantastic day and were so complimentary on the staff, food, drink... not to mention the gorgeous venue itself.

    Thank you so much White Horse. We will be back again to party very soon i am sure!

    White Horse Hotel's reply:

    Dear Suzanne and Luke,
    Thank you for this lovely review. What a great day that was. We loved being part of this special occasion and it was a delight to meet all your friends and family. Come and see us soon.
    Lots of love Kate and the WH team xx
  • Katie
    Katie Sent on 15/05/2026
    5 out of 5 rating
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    The Best Wedding Venue!

    We had the best wedding day ever at The White Horse. It was more perfect than I could have ever imagined. The food was amazing, the drinks were great, we had lots of cocktails in the evening because we had some money leftover and they were fabulous, but most of all ALL the staff and Kate at The White Horse were the best! They were so lovely and friendly and you could tell that they wanted to ensure we had the best day ever. All our guests said how delicious the food was and how amazing the staff were. The venue is stunning so we didn’t need to spend too much on decor and everything worked out so perfectly. The venue was stunning on the day, the team set all my table decor and stationery up beautifully and I didn’t have to do a thing! I love that we can go back for dinner and even stay in the future to reminisce, it will always be a special place for me and my husband. Kate was brilliant in the run up with all the preparations, she was really organised and so lovely to have helping us plan our wedding day, she is really experienced and was a reassuring person to help us plan our special day. Thank you so much Kate and all the team at The White Horse!

    White Horse Hotel's reply:

    Hi Katie and Russell,
    Thank you so much for your lovely review. It was great meeting all your wonderful friends and family. It was such a happy day and we loved playing a part in this special occasion. Thank you for choosing the White Horse as your venue. Love to you both Kate and the WH team xx
  • C
    Chelsie Sent on 02/09/2025
    5 out of 5 rating
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    Incredible, book this venue!!

    We had the most incredible experience at The White Horse in Hertingfordbury. From start to finish, Kate, the coordinator, was absolutely amazing – she made us feel so comfortable and genuinely excited for our big day. She listened to everything we wanted and made it all possible with such care and attention to detail.

    The food and drinks were outstanding; so many of our guests commented that it was the best they had ever had at a wedding! The staff were beyond friendly and couldn’t do enough for us or our guests. They decorated our tables beautifully, creating such a special atmosphere, and we truly felt so well looked after throughout the entire day.

    We also used all seven bedrooms, and they were so comfortable – the perfect place for us and our guests to relax after the celebrations.

    The venue itself was stunning – the vibe was relaxed yet elegant, and with the sun shining through the gorgeous skylight in the restaurant, it couldn’t have been more perfect.

    We would recommend The White Horse 10000%! It was everything we dreamed of and more, and we are so grateful to Kate and the whole team for making it the most unforgettable day.
  • M
    Maria Sent on 30/06/2025
    5 out of 5 rating
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      5 out of 5 rating
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    A beautiful day that we will remember forever!

    We booked our wedding at the White Horse for early June. Kate and the staff were absolutely incredible from Day 1 - we did multiple planning sessions, organising table plans, choosing from the ample menu, and working out a plan for timings, music, etc. At every stage there was so much flexibility and care taken.

    The main thing that stood out to us was how much Kate really cared and invested herself in the vision we had for our wedding - it is one of those huge, scary times in ones life and there is nothing more reassuring than having a wedding planner who is 100% behind you every step of the way.

    The day went off without a hitch - the food and drink were delicious (and more than plentiful!) and the venue itself is beautiful - such a great combination of old-world pub charm and a fresh, vibrant reception area. We're incredibly grateful of all the hard work from the team at the White Horse and we would recommend them to anyone!
  • Lucy
    Lucy Sent on 21/06/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Amazing Venue. Just what we wanted for our special day

    Thank you so much to Kate and all the team at the White Horse making our special day so memorable.
    As soon as I saw the white horse as a wedding venue on hitched I knew it was where I wanted to hold our wedding reception.
    Kate could not of been anymore accommodating and knew exactly what we wanted and gave the best advice on how the day should run.
    We decided on canapés on arrival and the hog roast as we didn’t want a formal sit down but rather a more relaxed approach. This worked a treat and the food was delicious and incredible value for money. All of our guests have raved about the venue and how amazing the staff were on the day.

    I would highly recommend this venue and wish I could do it all over again.

    White Horse Hotel's reply:

    Ahh, thank you so much Lucy for your lovely review. I am so happy you had such a wonderful day. Hope you are still on a high!
    love to you all Kate xx
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