Thornton Manor Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
30 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Badges
+15
User photos
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Featured
Anonymous Sent on 23/01/20205 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding Day
We got married on 28.12.19 in the Manor House and had the most perfect day ever. On the run up to the wedding we were in regular contact with all of the wedding coordinators all of which were an absolute dream to work with.
On the day of our wedding everything went amazingly, they even let me set up a day early due to there being no wedding in the day before which was fantastic.
Rooms we stayed in were fantastic and really in keeping with the character of the venue, would highly recommend the gate house to stay in the night before.
The Manor House- WOW! Everyone commented on how stunning the venue was and if you get married at Christmas like we did it is fully decked out with gorgeous decorations and Christmas trees.
Every member of staff I dealt with was just fantastic and nothing was too much for them.
Thank you Thornton Manor for the most amazing, stress free wedding day. -
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Stephen Sent on 08/07/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Still as fabulous as ever
We held our daughter's wedding at Thornton Manor and it was, without doubt, the most wonderful day. Everything went like an absolute dream. We were delighted to be invited to a birthday function there last week. It brought back wonderful memories. I have to say the music room, where our daughter and son in law were married, looked as stunningly beautiful as ever.
Well done, again, Philip and Di. -
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Helen Sent on 03/07/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
timeless Venue
Thornton Manor will always be one of my favourite places in the whole world.
James and I got married here, and we’ve been back so many times since for weddings and other events. Every visit brings back the happiest memories, and driving through the gates still gives me that same feeling every single time.
The Manor itself is absolutely stunning. It’s full of character and history, the gardens are always immaculate, and wherever you look there’s something beautiful to take in.
For me, it’s just one of those places that always feels special. There’s such a lovely atmosphere, everyone is so welcoming, and every time we go back it just feels like coming home.
Choosing Thornton Manor for our wedding was one of the easiest decisions we ever made, and if we had our time again, we’d choose it all over again. It really is such a special place, and I honestly couldn’t recommend it more to anyone looking for the perfect wedding venue. -
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James Sent on 03/07/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Venue
My wife and I were married at Thornton Manor, and since then we've been back a number of times for weddings and other events. Every visit reminds us why we chose it in the first place.
The Manor itself is absolutely stunning. It's full of history and character without ever feeling dated, and the grounds are some of the best you'll find anywhere. No matter the season, it's a beautiful place to spend the day and there always seems to be another great spot for photographs that you hadn't noticed before.
What really stands out though is how well everything is run. The staff are always friendly, organised and genuinely want everyone to have a great time. Whether we've been there as the bride and groom or simply as guests, the whole experience has always felt relaxed and seamless.
If you're looking for a wedding venue that's both impressive and timeless, I honestly can't recommend Thornton Manor highly enough. It was one of the best decisions we made for our wedding, and it's somewhere we'll always enjoy going back to. -
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Gemma Sent on 15/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Venue That Made Our Day Unforgettable
We celebrated our wedding at Thornton Manor and it truly exceeded all expectations. From the moment we arrived, everything felt special and perfectly set up for our day.
The venue itself is absolutely stunning – full of character, beautifully maintained, and the perfect backdrop for a wedding. The grounds are incredible and made for some amazing photos, while the Great Hall created such an unforgettable atmosphere for the ceremony and reception.
The whole day ran so smoothly, and the team were fantastic throughout – attentive, organised, and always on hand to make sure everything was exactly how we wanted it.
We stayed on site the night before, which made everything feel relaxed and stress-free, and allowed us to really enjoy every moment of the day.
So many of our guests commented on how beautiful the venue was and how much they enjoyed the entire experience.
We honestly couldn’t have chosen a better place to get married – we would highly recommend Thornton Manor to anyone looking for a truly special wedding venue.Thornton Manor's reply:
Thank you so much for your beautiful words and taking the time to write them. You've made our day! We feel honoured to have been part of your special day and we wish you all the very best for the future. Love from all at Thornton Manor x -
Quality of the service
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Kate Sent on 19/02/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue
I held my 30th birthday party at Thornton Manor and it was an amazing event.
The venue was beautiful and all staff were incredibly helpful and supportive with everything that I needed providing or delivering to the venue, before and after the event.
Philip and Dianne were lovely as owners and couldn’t have been more flexible with my needs and requests.
I would love to have my wedding here hopefully sometime soon -
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Tom Sent on 14/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Staff were incredible!
The whole experience was amazing, they venue was beautiful, the provided caterers were brilliant and all of our guests complemented the food, the venue and the staff.
The on site accommodation cottages were lovely and very convenient.
Would definitely recommend! -
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Alice Sent on 22/10/20205 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thornton Manor staff are Angels
Me and my now husband got married during the 15 guest allowance, we went though a rollercoaster of emotions but thornton manor staff were there for us through thick and thin! Georgie & Charlotte in particular were phenomenal. They made a very scary/stressful situation into our dream day! The room was beautiful and everything went perfect. Thank you so much.-
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+7 Photos
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Faye Sent on 02/01/20205 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Manor House
From our initial viewing of the venue we knew this was the one for us. The venue speaks for itself and is just absolutely stunning. The staff were so incredibly kind, friendly and supportive from our first meeting to the final ta-ra’s the day following the wedding. They were so organised and nothing was too much to ask for. They put both myself and my husband at ease on the day, and it felt like having friends with us throughout.
Our guests were blown away with the house and gardens, and how well kept it all is.
If we could do it all over again we would, and we wouldn’t change a thing. -
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Choudhury Sent on 09/08/20191 out of 5 rating1.0
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Quality of the service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value for money 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Worst Experience of My Life
Thornton Manor staff/management inexperience, ignorance and unprofessionalism ruined our special day;
We booked and paid almost £10,000 for the Thornton Manor Garden Marquee for our wedding. All we wanted was the perfect day for her. It was the complete opposite.
A substantial amount of money was exchanged to hire a marquee surrounded by gardens. So you’d expect the best customer service and satisfaction. Absolutely NOT.
We booked a Toast Master on the management’s advice, paid extra for his services. This was a total disaster, the microphone did not work. The sound system was poor. The best man, bridesmaid speeches were all ruined, the actual ceremony was ruined. All speeches/music/songs/announcements were not heard by any of our guests. The event supervisor did not have a backup plan, did not have a spare microphone, and did not care at all to be honest. It was a DISASTER.
It was raining - so you do not get to take pictures in the gardens, waltz the gardens, view the gardens and you do not get any discount or sympathy from Thornton Manor. Birkenhead is a VERY RAINY place. Please consider probable weather conditions.
I complained about the whole experience - however the management did not give a damn. Fell on deaf ears – very rude. They offered me £350 back for the toastmaster and said the event went well. Like hell it did - No remorse, No empathy, just £350 offered out of £10,000. I felt insulted; I told them to keep the money. I mean to rub salt in your wounds, is just an understatement.
All Thornton Manor management care about is your money.
Please seriously consider other venues before booking with this place for any event. -
Quality of the service
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