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The Westmead Hotel Reviews

The Westmead Hotel

The Westmead Hotel

Hopwood, West Midlands
4.9 out of 5 rating, 103 reviews
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Reviews

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  • Quality of the service
    5 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

Hitched Wedding Awards 2026 Winner
Hitched Wedding Awards 2025 Winner
Hitched Wedding Awards 2024 Winner
  • Jess
    Jess Sent on 18/08/2026
    5 out of 5 rating
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    The best wedding day !!!!

    We got married Saturday 1st August at The Westmead Hotel and it was honestly the perfect most magical day! From start to end, the staff at the Westmead were super helpful, with special mentions going to Katie and MJ. Katie was there throughout the day ensuring the day ran smoothly, and I cannot thank her enough! MJ, kept the party going on the night, so thank you both! Mariana our wedding co ordinator was on hand the 18 months leading up to the day, answering all our questions, and helping organise our wedding day. We couldn’t recommend this hotel enough, 10/10 for service, amenities, and value for money!! ✨💕🫶🏻💍💒 Jess and Ethan x

    The Westmead Hotel's reply:

    Thank you so much, Jess and Ethan, for your wonderful review! ❤️ It was an absolute pleasure to be part of your special day on 1st August, and we’re delighted to hear that you had the magical wedding day you dreamed of. ✨💍

    Your kind words about the team mean so much to us. Katie, MJ and Mariana will be absolutely thrilled to hear your special mentions! We’re so pleased Katie could be there throughout the day to help everything run smoothly, and that MJ helped keep the celebrations going into the evening. 🥂🎶

    It’s been a pleasure supporting you over the past 18 months, and we’re so happy that you felt looked after from the very beginning right through to your big day.

    Thank you for choosing The Westmead Hotel and for your amazing 10/10 recommendation! We wish you both a lifetime filled with love, happiness and magical memories. ❤️

    With warmest wishes,
    The Westmead Hotel Team x
  • Krystal
    Krystal Sent on 18/08/2026
    5 out of 5 rating
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    My wedding day at westmead hotel

    Had the best experience here for our wedding day 24th july 2026

    From Janine starting our wedding to Mariana finishing our wedding between them both they did absolutely fabulous.. no job was to big for any of them , im overwhelmed by the amazing team they had on our day, Ryan, katie & MJ, everything went smooth, katie kept coming to us checking if everything was ok & as planned. Food was divine the stay was amazing, all went above an beyond I would highly recommend this place to anyone wanting to get married ❤️

    The Westmead Hotel's reply:

    Thank you so much, Krystal and Richard, for your beautiful review and for choosing to celebrate your special day with us! ❤️ It was an absolute pleasure to be part of your wedding on 24th July.

    Janine and Mariana are thrilled to hear your kind words, and we’ll be sure to share your lovely feedback with Ryan, Katie and MJ too. We’re so pleased that everything went smoothly and that the team could help make your day as special and stress-free as possible.

    It means so much to know you enjoyed the food, your stay and, most importantly, your wedding day. Thank you for recommending us — we wish you both a lifetime of happiness together! 🥂❤️

    With warmest wishes,
    Westmead Hotel
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  • Michael
    Michael Sent on 09/05/2026
    5 out of 5 rating
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    Mike and Julie’s wedding

    Whole day went perfectly. Great staff , excellent food served beautifully. Ryan our MC could not have been more obliging and helpful. Everything we asked for or needed on the day was provided. Only two criticisms ….extra chairs had to hurriedly be put in the ceremony room as there were not enough and a few people had to stand at the back.
    And a guest who had to cancel at the last minute had specifically asked for her seat to be removed from the table as it not nice sitting next to an empty chair. Last minute Lack of communication.
    Apart from this it was excellent.
  • Toni
    Toni Sent on 29/04/2026
    4.8 out of 5 rating
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    April 26 wedding - staff are the highlight

    We got married at the westmead on 4th of april. It was a small ceremony and evening reception, however their package suited us.

    The day was lovely and we enjoyed staying in the bridal suite. (2rooms - a pull out sofa in 1- i wish I had known)

    Generally couldnt have asked for more, the staff always went over anf above to make sure we enjoyed every part of the experience.

    Ryan the bar manager is fantastic - making our tasting session enjoyable and he was always so helpful. Always smiling and happy to help.

    Marianna was always so complementing and personable in our meetings for planning.

    The events team that I met night prior and on the day were lovely again friendly, happy to help and genuinely happy for us too. I dont remember their names but both ladies were very helpful. The lady on the day of my ceremony had the perfect energy as I was emotional.

    There were a few people unable to use rooms they had booked as they couldnt attend, the staff ran around after the cleaning staff had left to make it possible for others to stay overnight.
    Thankyou to all the staff at The Westmead
  • Clare
    Clare Sent on 21/04/2026
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    Outstanding

    We had our wedding day at the westmead hotel and it was just perfect, I didn't need to worry about a thing they sorted everything from start to finish, the staff were welcoming and helpful , the food was lovely and plenty of it, the breakfast was delicious and lots to choose from, the rooms were clean with tea coffee and water also large enough for all my wedding party to get ready in. A couple of my guest planning to get married in the near future have now put the westmead on the venue list. Thankyou to all the staff at the westmead for making our day one to remember ❤️
  • Carolyn
    Carolyn Sent on 24/03/2026
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    What a magical day!

    The Westmead staff couldn’t have done any more for us’. The service was exceptional, warm and welcoming. We genuinely felt like everyone involved wanted us to have the most wonderful day.

    The Westmead Hotel's reply:

    Thank you so much for your incredibly kind words. We’re absolutely delighted to hear that your wedding day at the Westmead Hotel was everything you hoped for and more — it truly means the world to our team to be part of such a special moment in your lives.

    We’re so pleased you felt well looked after throughout the day, and we’ll be sure to pass on your lovely feedback to the entire team.

    Wishing you both a lifetime of happiness, and thank you again for choosing the Westmead Hotel for your celebration. 💍✨

    Warmest regards,
    The Westmead Hotel Team
  • S
    Sophie Sent on 02/01/2026
    5 out of 5 rating
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    Wedding day

    We had the most perfect day/evening at the westmead hotel for our wedding. It was the best day of our lives. Very helpful and the team were so lovely and was always checking in with my husband and I, to see if there was anything they could do for us.
    Highly recommend, best decision we made. A special mention to Marianna our wedding planner. She was fantastic.

    The Westmead Hotel's reply:

    Thank you so much for your incredibly kind words. We’re absolutely delighted to hear that your wedding day at the Westmead Hotel was everything you hoped for and more — it truly means the world to our team to be part of such a special moment in your lives.

    We’re so pleased you felt well looked after throughout the day, and we’ll be sure to pass on your lovely feedback to the entire team. A very special thank you for mentioning Marianna — she’ll be thrilled to know she helped make your day so memorable.

    Wishing you both a lifetime of happiness, and thank you again for choosing the Westmead Hotel for your celebration. 💍✨

    Warmest regards,
    The Westmead Hotel Team

  • C
    Chloe Sent on 26/12/2025
    5 out of 5 rating
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    Mr and Mrs richards

    The westmead hotel was the perfect venue for our ceremony and also the evening event. With sides of the family that attended was absolutely in love with the day and the evening and the staff absolutely perfect kind, helpful and overall just and absolutely pleased with the overall experience. The value for the price was perfect not going to break the bank but perfect from start to end.
    We couldn't say thank you enough to all the staff that was there and janine our wedding coordinator was perfect. Would absolutely recommend the westmead for any other couples looking to tie the knot.

    The Westmead Hotel's reply:

    Thank you so much for taking the time to leave such a wonderful review. We’re truly delighted to hear that your ceremony and evening celebration at The Westmead Hotel were everything you hoped for, and that both sides of your family enjoyed the day so much.

    Your kind words about our team mean the world to us—our staff take great pride in making each wedding special, and we’ll be sure to pass on your lovely feedback to everyone involved, especially Janine, who will be thrilled to hear this.

    Thank you again for choosing The Westmead Hotel for such an important day. We wish you both a lifetime of happiness together and truly appreciate your recommendation.
  • N
    Natalie Sent on 26/08/2025
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    Wedding day

    From the very start of our wedding planning the hotel and especially Janine were extremely helpful, kind and professional in the way they guided us towards the most perfect wedding day.
    Nothing was too much bother, if we had a question Janine was happy to do her best to answer it.
    We used the Dj Paul, who was so lovely and did his best to personalise the playlist to our personality and Claire (to decorate the rooms) we used who were both recommended by the hotel. Who both did us proud.
    On the day of the wedding the staff were amazing James on reception (who helped us with our many trips to the car with our favours, flowers etc ), Ryan and Sara, duty managers. The Bar staff all of whom made our day flow without issue and feel very special.
    The food was lovely and plentiful.
    All the staff are an absolute credit to your hotel, and we can not praise them enough.
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