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The Westmead Hotel Reviews

The Westmead Hotel

The Westmead Hotel

Hopwood, West Midlands
4.9 out of 5 rating, 97 reviews
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Reviews

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  • Quality of the service
    4.9 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

Hitched Wedding Awards 2026 Winner
Hitched Wedding Awards 2025 Winner
Hitched Wedding Awards 2024 Winner
  • S
    Sophie Sent on 02/01/2026
    5 out of 5 rating
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    Wedding day

    We had the most perfect day/evening at the westmead hotel for our wedding. It was the best day of our lives. Very helpful and the team were so lovely and was always checking in with my husband and I, to see if there was anything they could do for us.
    Highly recommend, best decision we made. A special mention to Marianna our wedding planner. She was fantastic.

    The Westmead Hotel's reply:

    Thank you so much for your incredibly kind words. We’re absolutely delighted to hear that your wedding day at the Westmead Hotel was everything you hoped for and more — it truly means the world to our team to be part of such a special moment in your lives.

    We’re so pleased you felt well looked after throughout the day, and we’ll be sure to pass on your lovely feedback to the entire team. A very special thank you for mentioning Marianna — she’ll be thrilled to know she helped make your day so memorable.

    Wishing you both a lifetime of happiness, and thank you again for choosing the Westmead Hotel for your celebration. 💍✨

    Warmest regards,
    The Westmead Hotel Team

  • C
    Chloe Sent on 26/12/2025
    5 out of 5 rating
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    Mr and Mrs richards

    The westmead hotel was the perfect venue for our ceremony and also the evening event. With sides of the family that attended was absolutely in love with the day and the evening and the staff absolutely perfect kind, helpful and overall just and absolutely pleased with the overall experience. The value for the price was perfect not going to break the bank but perfect from start to end.
    We couldn't say thank you enough to all the staff that was there and janine our wedding coordinator was perfect. Would absolutely recommend the westmead for any other couples looking to tie the knot.

    The Westmead Hotel's reply:

    Thank you so much for taking the time to leave such a wonderful review. We’re truly delighted to hear that your ceremony and evening celebration at The Westmead Hotel were everything you hoped for, and that both sides of your family enjoyed the day so much.

    Your kind words about our team mean the world to us—our staff take great pride in making each wedding special, and we’ll be sure to pass on your lovely feedback to everyone involved, especially Janine, who will be thrilled to hear this.

    Thank you again for choosing The Westmead Hotel for such an important day. We wish you both a lifetime of happiness together and truly appreciate your recommendation.
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  • N
    Natalie Sent on 26/08/2025
    5 out of 5 rating
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    Wedding day

    From the very start of our wedding planning the hotel and especially Janine were extremely helpful, kind and professional in the way they guided us towards the most perfect wedding day.
    Nothing was too much bother, if we had a question Janine was happy to do her best to answer it.
    We used the Dj Paul, who was so lovely and did his best to personalise the playlist to our personality and Claire (to decorate the rooms) we used who were both recommended by the hotel. Who both did us proud.
    On the day of the wedding the staff were amazing James on reception (who helped us with our many trips to the car with our favours, flowers etc ), Ryan and Sara, duty managers. The Bar staff all of whom made our day flow without issue and feel very special.
    The food was lovely and plentiful.
    All the staff are an absolute credit to your hotel, and we can not praise them enough.
  • Lucy
    Lucy Sent on 03/05/2025
    5 out of 5 rating
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    The Most Perfect Day

    We absolutely loved our wedding at The Westmead, from start to finish. Janine was so helpful all the way through and ensured everything ran smoothly in the run up to the day. On the day, Chris was so incredible. He had a calming presence and helped us both with all the details of where we were going and when. He bought as a mojito and a whisky (our favourites) before his shift ended and was always close by and checking we were happy. We then had Rodrigo take over for the evening and he was also really great. He checked all details with us and was happy to make small changes when we requested them. We also loved Ryan who made the best cocktails and was a calm, professional and friendly presence at all times.
    The food for the wedding breakfast was phenomenal, made by Kush. All our guests commented on it being the best wedding meal they’d had. We both loved it, particularly the cheesecake!
    The decorations and layout of each room was also perfection. We honestly cannot fault them for anything and I’d get married here again in a heartbeat.
    Our bridal suite was so lovely and easy to access throughout the day. Breakfast was also delicious.
    If anyone is unsure if the hotel is for them, we would say go for it. You won’t regret it.
  • K
    Katie Sent on 15/04/2025
    5 out of 5 rating
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    5 Stars - Amazing venue and service

    We had our wedding at the Westmead Hotel in March, and we couldn’t be more pleased with how everything turned out. From the very beginning, the entire process was incredibly smooth and stress-free. The team were professional, organised, and a pleasure to deal with – nothing was ever too much trouble.

    On the day itself, everything ran seamlessly. The staff were attentive, courteous, and on hand at all times to ensure everything went to plan.

    A huge thank you to everyone at the Westmead Hotel especially Janine and Ella for ensuring our big day special.
  • Michelle
    Michelle Sent on 09/04/2025
    5 out of 5 rating
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    A great venue with attentive staff

    A lovely local venue, Westmead was great for our small ceremony and large evening party. Close enough to home so all our relatives and friends could attend without a big car journey. Janine, our wedding planner, was so welcoming and helpful. We wanted relaxed and easy and they made it so. Ella, the assistant events coordinator on the night, couldn't do enough for us, she was so helpful and always on hand if we needed anything. Everything went like clockwork and we were very happy - the beds are huge in the rooms!
    The only downside is the outside area wasn’t the best for the photos but the fact it is march didn’t help with that. I would also recommend a few more hooks in the suites for all of the dresses that need hanging up.
    Thank you to the Westmead and a special thank you to Janine and Ella for all of your help and hard work, we appreciate it!
  • Lynsey
    Lynsey Sent on 25/02/2025
    5 out of 5 rating
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    Amazing wedding day

    We had the most amazing wedding day. We couldn't of picked a better venue. We would like to thank every single person at the westmead that made are day so special and helped make lifetime memories. Nothing was to much trouble thank you all x
  • E
    Emme Sent on 08/11/2024
    5 out of 5 rating
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    The perfect wedding venue with the most caring and attentive staff

    Janine and all of the staff at The Westmead made our wedding dreams come true- every moment was perfect from start to finish.
    When we first came to The Westmead to look at it for our wedding a couple of years ago, we knew instantly that it was the perfect venue for us- all of the staff were lovely and it was such a relaxed atmosphere. It was the only wedding venue that we looked at, and the lovely atmosphere hasn’t changed at all with every time that we have come to the venue ourselves or with our families.

    Every single member of staff we met over the wedding weekend were absolutely incredible- the organisers on the day, the waiting staff, the bar staff and chefs, the cleaners and the receptionists. They were incredibly attentive and made sure we were happy with everything throughout the day. They were also very excited for us which was lovely, especially after they saw the ceremony room all set up with the decorations.

    We wouldn’t change a single thing about the day and are incredible grateful to all of the staff. We look forward to returning back to the venue for dinner soon!
  • Georgia
    Georgia Sent on 02/11/2024
    5 out of 5 rating
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    Couldn’t not recommend enough!

    I got married here Friday 25th October. The staff are incredible and nothing was too much trouble. Of all the places I looked at (there were MANY) value for money and the different options for food (I had my wedding breakfast as street food in stead due to many children and picky eaters) you were given options for how your day went. They sorted all the changed I made and were the most welcoming from the day I arrived til we left the following day. COULD NOT recommend this hotel for any event not just a wedding. Thank you so much for having us. It was the best day.
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