The Vermont Hotel Reviews
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Reviews
5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
45 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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+3
User photos
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Featured
Amy Sent on 07/09/20225 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Wedding Day
As soon as we viewed The Vermont we knew this was where we would get married. The whole venue is outstanding! We captured some amazing photos -my favorites included stunning views of the city. The whole team were professional, supportive and attentive. Leanne helped us with last minute planning and took care of any issues with ease, so we had nothing to worry about. Everything came together exactly as planned, I was especially blown away with the decoration of the ballroom! We had a perfect day and are so glad we chose this venue. We would definitely recommend :)As soon as we viewed The Vermont we knew this was where we would get married. The whole venue is outstanding! We captured some amazing photos -my favorites included stunning views of the city. The whole team were professional, supportive and attentive. Leanne helped us with last minute planning and took care of any issues with ease, so we had nothing to worry about. Everything came together exactly as planned, I was especially blown away with the decoration of the ballroom! We had a perfect day and are so glad we chose this venue. We would definitely recommend :)-
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+4 Photos
The Vermont Hotel's reply:
Hi Amy, I've recently joined the Vermont Hotel at Head of Weddings and wanted to thank you for taking the time to leave a review. I am so happy that the day was everything you hoped for and we wish you every happiness for the future. Best wishes, Tanya -
Quality of the service
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Charlene Sent on 11/12/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing level of service
We Just wanted to drop you a little message thanking you and the Vermont for our Anniversary dinner.
Once again we left the Vermont hotel talking about the amazing level of service that we experienced, from every member of staff that we encountered, during our visit to the restaurant last night.
Since our very first visit to discuss our wedding, every visit in between the big day and every time since we haven’t once been given any reason groan or grumble about anything.
I don’t know if it’s the training or the recruitment team that sets the levels you all have but we see many venues throughout the year and none of them come close to the Vermont in terms of customer experience with the staff.
Dinner last night was delicious and we will indeed be back for the next anniversary as well as on other occasions through the year.We Just wanted to drop you a little message thanking you and the Vermont for our Anniversary dinner.
Once again we left the Vermont hotel talking about the amazing level of service that we experienced, from every member of staff that we encountered, during our visit to the restaurant last night.
Since our very first visit to discuss our wedding, every visit in between the big day and every time since we haven’t once been given any reason groan or grumble about anything.
I don’t know if it’s the training or the recruitment team that sets the levels you all have but we see many venues throughout the year and none of them come close to the Vermont in terms of customer experience with the staff.
Dinner last night was delicious and we will indeed be back for the next anniversary as well as on other occasions through the year. -
Quality of the service
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Ian Sent on 11/12/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic!
Me and Michelle would like to thank all of the staff for our lovely wedding day experience.
ALL OF THE STAFF WERE WONDERFUL
THANK YOU ALL AGAIN
WE HAD A GREAT DAY / FANTASTIC !!!!Me and Michelle would like to thank all of the staff for our lovely wedding day experience.
ALL OF THE STAFF WERE WONDERFUL
THANK YOU ALL AGAIN
WE HAD A GREAT DAY / FANTASTIC !!!! -
Quality of the service
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Faye Sent on 30/11/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I felt in such good hands the whole way through
Organising a UK wedding from 10,000 miles away in Sydney was, at times, a little overwhelming but the team went out of there way to make the whole process as stress free as possible. Nothing at all was too much trouble and the attention to detail was extremely impressive and reassuring. I felt in such good hands the whole way through and our wedding day at The Vermont was even better than we both ever imagined it would be.Organising a UK wedding from 10,000 miles away in Sydney was, at times, a little overwhelming but the team went out of there way to make the whole process as stress free as possible. Nothing at all was too much trouble and the attention to detail was extremely impressive and reassuring. I felt in such good hands the whole way through and our wedding day at The Vermont was even better than we both ever imagined it would be. -
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Emma Sent on 30/11/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot recommend them enough
Nothing was too much trouble for the team for our wedding. They went above and beyond to make sure our day was perfect. The whole team at the Vermont made such an effort to make our special day seamless! I cannot recommend them enoughNothing was too much trouble for the team for our wedding. They went above and beyond to make sure our day was perfect. The whole team at the Vermont made such an effort to make our special day seamless! I cannot recommend them enough -
Quality of the service
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Lauren Sent on 30/11/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
it is head and shoulders above anywhere else
The Vermont is the only venue that gave me and my wife the wow factor, it is head and shoulders above anywhere else we have seen it is truly stunning.The Vermont is the only venue that gave me and my wife the wow factor, it is head and shoulders above anywhere else we have seen it is truly stunning. -
Quality of the service
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Daisy Sent on 30/11/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely amazing and simply perfect.
It was an absolute pleasure to be looked after by the Vermont team and they surprised me with a free Rolls Royce chauffeur service on my wedding day! They are certainly the best team and deserve the best award. No only they did what they promised, but also went for an extra mile to look after everyone. Absolutely amazing and simply perfect.It was an absolute pleasure to be looked after by the Vermont team and they surprised me with a free Rolls Royce chauffeur service on my wedding day! They are certainly the best team and deserve the best award. No only they did what they promised, but also went for an extra mile to look after everyone. Absolutely amazing and simply perfect. -
Quality of the service
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Clare Sent on 30/11/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would love to relive our big day
As a proud Geordie, The Vermont's City Centre location was my dream venue - the backdrop of the keep & the bridges and the accessibility of it public transport for guests made it top of our list. The venue is luxe in all aspects, from the red carpet entrance, the stately Moot Hall, the etched glass windows and chandelier in the Ballroom... The decor is understated opulent and I didn’t need to go overboard on decorations or flowers to ‘make’ the venue beautiful. The food was fabulous, our tasting evening was such a memorable occasion- I follow a wheat free diet and the chefs were not remotely fazed by this. They also tailored our choices which resulted in an exquisite culinary feast on our wedding day - our guests were full of compliments about everything from the canapés through to the evening buffet which was plentiful & replenished swiftly. The DJ was fantastic. The serving staff at our wedding breakfast, the bar, the buffet and even the front of house staff at reception were just so friendly and welcoming and all added to the joy of our day. We hadn’t paid the extra to book the roof terrace but nevertheless The Vermont allowed my husband and I up there for what turned out to be some of our favourite wedding photographs. I loved that The Vermont have a one wedding a day policy, I don’t believe you should have to share as it really is your special day and knowing you aren’t going to bump into another bride and groom was important to us. I would love to relive our big day as it really was everything we hoped it would be and more and that was down in no small part to The Vermont.As a proud Geordie, The Vermont's City Centre location was my dream venue - the backdrop of the keep & the bridges and the accessibility of it public transport for guests made it top of our list. The venue is luxe in all aspects, from the red carpet entrance, the stately Moot Hall, the etched glass windows and chandelier in the Ballroom... The decor is understated opulent and I didn’t need to go overboard on decorations or flowers to ‘make’ the venue beautiful. The food was fabulous, our tasting evening was such a memorable occasion- I follow a wheat free diet and the chefs were not remotely fazed by this. They also tailored our choices which resulted in an exquisite culinary feast on our wedding day - our guests were full of compliments about everything from the canapés through to the evening buffet which was plentiful & replenished swiftly. The DJ was fantastic. The serving staff at our wedding breakfast, the bar, the buffet and even the front of house staff at reception were just so friendly and welcoming and all added to the joy of our day. We hadn’t paid the extra to book the roof terrace but nevertheless The Vermont allowed my husband and I up there for what turned out to be some of our favourite wedding photographs. I loved that The Vermont have a one wedding a day policy, I don’t believe you should have to share as it really is your special day and knowing you aren’t going to bump into another bride and groom was important to us. I would love to relive our big day as it really was everything we hoped it would be and more and that was down in no small part to The Vermont. -
Quality of the service
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Nicola Sent on 30/11/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff could not do enough for us
We had an absolutely amazing day. All of the staff could not do enough for us and made my wife feel like the princess that she is.We had an absolutely amazing day. All of the staff could not do enough for us and made my wife feel like the princess that she is. -
Quality of the service
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Beth Sent on 30/11/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Vermont helped me have the most fantastic wedding
The Vermont Hotel helped me have the most fantastic wedding. I felt relaxed, comfortable and never rushed.
My requests were accepted and I did have an unusual wedding order but it worked for my budget, family and friends only had nice comments my entire wedding day.The Vermont Hotel helped me have the most fantastic wedding. I felt relaxed, comfortable and never rushed.
My requests were accepted and I did have an unusual wedding order but it worked for my budget, family and friends only had nice comments my entire wedding day. -
Quality of the service
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