The Upper House Hotel Reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
49 reviews
Recommended by 100% of couples
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Quality of the service 5 out of 5 rating5.0
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Response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value for money 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
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Featured
Sally Sent on 12/01/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Wedding Venue and Team
I recently got married at the Upper House and had the most fantastic day. Ellie and her team could did a first class job and I could not have asked for more. They were extremely professional making sure that everything went like clockwork.
The food was delicious and all of my guests commented on the beautiful venue and the lovely staff.
Everything I asked for they did and more.
I would recommend this venue to any future bride as its a real home from home in beautiful surroundings.
Thank you Ellie and Team for making our day so special -
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Meggglover Sent on 02/06/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Day
Keeley and the team went above and beyond not just on the day but the whole time leading up to the wedding. Nothing was too much trouble and the attention to detail was nothing short of perfect. Everyone has commented after the wedding on how amazing the venue, food and atmosphere was and we would absolutely recommend the venue and the team. thank you again x -
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Chantelle Sent on 30/05/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding venue
We had our wedding at Upper House and we cannot recommend it highly enough! The venue is absolutely beautiful, the rooms are pristine, and the food was amazing.
From start to finish, the staff went above and beyond to ensure our day ran seamlessly. They were incredibly kind, friendly, and approachable throughout the entire process, while always remaining professional and attentive. Nothing was ever too much trouble, and their support helped make our wedding day completely stress-free.
We are so grateful to the whole team for making our special day so memorable. We would wholeheartedly recommend Upper House to anyone looking for a truly exceptional wedding venue! -
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Gemma Sent on 02/11/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect wedding venue!
We feel so privileged and grateful to have celebrated our wedding at The Upper House. From the moment we first saw the venue, we completely fell in love with its charm and beauty. The resident cat was a delightful addition!
Throughout the entire planning process, nothing was ever too much trouble. The team were always kind, responsive, and genuinely invested in making our day special.
The wedding day itself was flawless. Everything ran so smoothly thanks to the exceptional management by Keeley. She was absolutely amazing, attentive, organised, and thoughtful in every way. She went above and beyond, taking care of even the smallest details we hadn’t thought of. Thanks to her, the whole day was seamless, relaxed, and completely stress-free.
The food was simply outstanding. Every dish was beautifully presented and received glowing compliments from all of our guests. The venue itself is stunning, from the picturesque grounds to the elegant interiors, and especially the beautiful bridal suite.
We honestly can’t fault The Upper House in any way. Thank you to the entire team for making our wedding day so special and truly unforgettable. We couldn’t have wished for anything more.-
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Aaliyah Sent on 28/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day ever!!
Everything about this day was perfect and a lot of it was down to the upper house being so attentive and helpful. The value for money is amazing. All the guests complimented the venue and the food. Any questions I heard they were happy to answer and nothing was ever too much for them. There’s so many photo opportunities and options of where you can actually have your ceremony. Although it rained all day on our wedding day, there was still so many beautiful photo opportunities.-
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+7 Photos
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Renata Sent on 04/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue in many ways!
We couldn’t have asked for a more perfect place to celebrate our wedding. From the moment we decided that was there, we felt so cared for by Ellie and the staff. The Upper House Hotel at Barlaston was absolutely beautiful and created the most magical backdrop for our day. The staff went above and beyond to make sure everything ran smoothly, and we truly felt supported every step of the way. Our family and friends are still telling us how gorgeous everything was! We’ll always be grateful to The Upper House at Barlaston for giving us such wonderful memories!!!
Renata & Paul -
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Beth Sent on 02/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beth & Dan - 09.08.2025
Wow, just wow! We found the Upper House in 2023 recently after getting engaged. As soon as we visited this venue, we knew we didn’t need to look elsewhere, as this was THE PLACE. Throughout our engagement the venue were always on hand, welcoming with open arms and supportive all the way. We couldn’t be more grateful for the opportunity to get married here! Not only was the value for money absolutely incredible, nothing was too much for the venue! Our day was everything we could have wished for AND MORE! Ellie, Caitlin and the team were outstanding from start to finish. The food was incredible, our outdoor ceremony was perfect and our guests loved every second! The venue was beautifully presented, the canapés were delicious and the team worked seamlessly in the background! We would recommend this place to anyone getting married. Thank you 1,000 times over for the most perfect wedding day. The Upper House is an incredibly special place. THANK YOU!-
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+4 Photos
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Hugh Sent on 03/09/20254.8 out of 5 rating4.8
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Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hugh & Deborahs' Wedding
The stay in the Upper House, the ceremony, the food & drink, the rooms, the staff made our small wedding a dream come true. It was perfect. Even the weather changed so that we could marry outside as planned. Use of the Darwin room for the post wedding meal and evening drinks was superb. Ellie and the wedding team were polite, professional, approachable. Nothing was too much trouble. All plans and requests, were actioned to a very high standard. The hotel and the beautiful gardens made our wedding, the perfect venue. Even Bella the cat was welcoming and very well behaved. A very lucky cat indeed! -
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Jennifer Sent on 14/07/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Day of Our Lives – Thank You Ellie and The Upper House
We got married at The Upper House in April 2025 and had the most incredible experience. From the moment we arrived the night before, everything was perfect. We had a delicious meal and a really relaxing evening. On the morning of the wedding, the girls enjoyed a fantastic grazing breakfast while getting ready, and the boys had a lovely breakfast in the restaurant too.
Ellie and the entire team went above and beyond to make the day special. They helped set up all of our DIY décor and made the venue look absolutely stunning. Nothing was too much trouble – they were always on hand and so supportive. Ellie kept everything running smoothly throughout the day, from the ceremony music to the timings of the wedding breakfast, which was exceptional. The service was flawless.
We couldn’t have asked for anything more. If you’re considering this venue – do it. The team are amazing, the setting is beautiful, and the whole experience was unforgettable. Thank you, Ellie and the rest of the team at The Upper House!-
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Amy_Spro Sent on 24/06/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A day we will never forget!
Where to start with this beautiful venue. The breathtaking surroundings originally sold it for us. The Upper House felt so tranquil, calm, yet still had class. The rooms were light, airy and spacious. The orangery being our favourite room, had to be where we had our first meal as man and wife. It felt so relaxed, but also structured and organised. This leads me on to the food. What a delight!! Our guests were blown away with the meal they all received. The appearance, the flavour and table service was honestly 10 out of 10. To this day we still get wonderful feed back from our guests saying "how well we were fed" and what a treat is was.
Now on to the staff. We couldn't of asked for a better team. Ellie, Sam and Caitlyn, just to name a few. From our first visit, to when we checked out of our room the morning after getting hitched. They truly spoilt us. The support and guidance I received whilst planning our wedding was so heartwarming. If I had any questions (big or small) I'd always received a response putting my mind at ease. We were genuinely sad when the celebrations were over and we said goodbye to a wonderful team. All this being said we will return again in the coming months to enjoy some food and drink in this absolute beauty spot! Hopefully we'll be served by some familiar faces.-
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