The Secret Garden Reviews
Reviews
5.0 out of 5 rating
![Hitched Wedding Awards 2024 Winner]()
5.0 out of 5 rating
72 reviews
100% recommend it
Badges
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Featured
![Michelle]()
Michelle Sent on 21/09/2023Perfect wedding venue for us
When searching for our wedding venue, the Secret Garden was the first venue we visited and it immediately felt like us! We absolutely loved the beautiful garden and how natural and relaxed everything felt. It was also important to us to have our two little puppies with us on our special day, which was absolutely no problem for the team at the Secret Garden.
We got married there in August and had the most amazing day. Alisha and the team were outstanding and so organised. We did not have to worry about anything at all on the day and the team always made sure that we had everything we needed.
We were so happy with the food - we went for the feasting menu and it was not only delicious, there was also so much of it! We got a lot of great feedback from our guests, so thanks again to the chefs.
We had the best day and would highly recommend the Secret Garden to anyone! Thank you to Alisha and the team once again for the amazing day!The Secret Garden's reply:
Dear Michelle & Stephen,
Thank you so much for gorgeous message, it was truly such a privilege to be a part of your special day, and I wish we could do it all over again! I hope you're both keeping well and we hope to welcome you back one day for future events.
Lots of Love, Alisha & The Team xx -
![Claire]()
Claire S. Sent on 26/07/2024A day that we will remember
Where do we start.... from the initial viewing to the day after our wedding. It was an amazing experience. Alisha was so helpful, she made sure our day ran smoothly and no hiccups! Everything was beautiful and perfect. A day we will always remember. Thank you xxx -
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Lauren H. Sent on 15/07/2024
The perfect wedding venue
From our first look around the secret garden we knew it was the wedding venue for us. All of the staff were so kind and welcoming.
The secret garden has the most beautiful grounds with the option of an inside or outside wedding. Both options are absolutely stunning.
Alisha our wedding coordinator couldn't have been more helpful in helping us planning our special day. She listened to everything that we wanted and made it all come to life with the help from the other staff.
Everything ran so smoothly on the day and everyone commented how beautiful the venue was and how delicious the food was for our wedding breakfast and reception.
We would highly recommend the secret garden to anyone looking for the most perfect wedding venue.The Secret Garden's reply:
Dear Lauren & Calvin,
Thank you so much for your kind words, it was so special to be a part of your planning process - from the first viewing you have both been a pleasure to work with.
It was such a beautiful day and I am so lucky to have been a part of it.
We wish you both a long and happy marriage, and look forward to welcoming you back for future events!
Lots of Love, Alisha & the team xx -
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Cianna M. Sent on 12/05/2024
Wonderful Venue
Had my wedding here last month and it was unforgettable. The staff were lovely and a special thanks to Amy for helping us plan it and going above and beyond to make our day special. Even though the weather didn’t go our way and we had to move the ceremony inside, the team did everything in their power to make it special and for that, we couldn’t be more grateful.
Food was absolutely amazing, exactly what we asked for and a large selection of drinks at the bar too! We would 100% recommend this venue for your big day, you will have no regrets!The Secret Garden's reply:
Thank you so much for your kind words Cianna. It was amazing to be a part of yours and Andrews day. Thank you for trusting me throughout the whole process! Please do send photos our way once you have received them as I would love to see them. Once again thank you for choosing us as your wedding venue and please do come back and see us. We wish you the very best in your married life together!
Best Wishes,
Amy -
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![Srebrena]()
Srebrena Sent on 05/02/2024A dream wedding at The Secret Garden
From the moment we stepped into The Secret Garden for our wedding, we were met with an atmosphere of pure enchantment and elegance. The staff went above and beyond to ensure our special day was flawless, demonstrating a level of helpfulness and attentiveness that was truly remarkable. They anticipated our every need, making us feel completely at ease throughout the entire process.
The venue itself was breathtakingly beautiful, presenting a perfect blend of natural beauty and sophisticated charm. Every corner of The Secret Garden was meticulously maintained, creating a magical backdrop for our ceremony and reception that our guests are still raving about.
As for the food, it was nothing short of delicious. Each dish served was a testament to the venue's commitment to quality and excellence, leaving a lasting impression on everyone who had the pleasure of dining. The flavors were rich, the presentation was exquisite, and the overall dining experience was exceptional.
Choosing The Secret Garden for our wedding venue was the best decision we could have made. It provided an unforgettable setting that captured the essence of our celebration perfectly. We are eternally grateful to the staff for their hard work and dedication, and we recommend The Secret Garden to any couple looking for a venue that offers beauty, elegance, and a team committed to making your wedding day as perfect as you’ve always imagined.The Secret Garden's reply:
Good Afternoon Srebrena,
Thank you so much for taking the time to write such a wonderful review.
We are so glad to hear you enjoyed your special day with us and that we were able to make the whole planning journey as stress-free as possible.
Thank you for choosing us as your venue and for trusting us.
We hope to see you again in the future!
We wish you the very best of luck in your married life together.
Best Wishes,
Amy & Alisha -
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Isabelle Sent on 15/01/2024
The perfect day
From our first visit to the Secret Garden, we fell in love with the place with Harry being so helpful and friendly from the beginning.
Throughout the year of planing, Alisha & Amy were brilliant, calm, quick to respond, so flexible & friendly. We felt reassured throughout the process, nothing was too much trouble and we really felt they cared. Dropping off our decorations and personal items the morning before, they were amazing and even let us have coffee in the gardens. We walked away very confident and had absolute trust in the team to make everything look beautiful.
When I arrived on the day, it was perfect. I could not fault a single thing. The gardens are totally beautiful, coach house stunning, delicious food & the team were amazing, brilliant service, calm & happy.
Alisha & Amy and everyone else in the team – we cannot thank you enough. Our wedding was so special & memorable and I have no doubt it was because of everything you guys did.
The Secret Garden's reply:
Dear Isabelle,
Thank you so so much for your kind message, this is so sweet and it is so lovely to hear how much you enjoyed your day and experience with us. It was so special to be here on your wedding day, and we wish you a long and happy marriage together!
Alisha, Amy & The Team x -
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Georgina G. Sent on 10/01/2024
Beautiful September wedding
Thankyou so much for the most amazing day!
You kept everything running as smoothly as possible and kept everyone calm, happy and relaxed in the crazy September heatwave 🥵
You were so polite, respectful and attentive! We didn’t want for anything- even taking a selfie at the end of the night staff spotted and came straight over to offer assistance. The attention to detail went above and beyond anything we could have asked for!
The venue was immaculately clean and well dressed and when we came to collect our things the next day so much care had been taken in packing our things back away.
The food was lovely and such care was taken in the presentation and delivery of our afternoon tea and pizza- definitely cooked with love!
You made our day so special, something that we will never forget and are very grateful for!The Secret Garden's reply:
Dear Georgina,
Thank you so much for your kind message and sharing these beautiful photos!
We wish you both a lifetime of happiness together, it really was such a pleasure to be part of your special day!
Lots of love,
Alisha, Amy & the whole SG team x -
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![Poppy]()
Poppy S. Sent on 08/01/2024A day to remember 🤍🩷
Wow, our wedding day, where do we start?
Well it seems only right to thank the people who created a day that we could have only dreamt of that The Secret Garden team made our reality.
Genuinely, thankyou! You guys are incredible! Right from the very first point of contact you guys were just amazing, you provided stability with planning, organisation, helped us with decision making when we asked for input and just over all fabulous! The planning team were quick to respond and so informative, alongside helping us get the best out of our day with our budget, keeping the special elements and not making it feel or appear more budget-like. At no point did we ever feel obliged or pushed into anything and generally, we just felt well supported throughout the process.
During the process, we went to the venue on several occasions to meet with staff and discuss our plans, and primarily, their attitude was always "how can we help you? What can we do to help give you the most special day". Alongside this we always felt comfortable, it was never forced and always had a laugh. Every member of staff is just so natural at their job. Having now had our wedding building these relationships was important because essentially, they are a part of your special day; it was so well integrated and natural, we didn't know they were there, in a staff capacity - they felt as though they were a part of our guest part.
On the day, we were expecting hiccups, purely because, like everyone, nothing ever goes straight forward. But to mine and Issac knowledge and feelings, everything was perfect and it really was only a day we thought we could dream of.
Alisha was our point of contact throughout the most part of the day and what a fab job she did. She helped direct us in doing something neither of us knew what we are doing, helped keep us calm and kept it nice, settled and well organised. In moments that we were having couple photos, or otherwise preoccupied, they ensured the comfort of our guest and maintained such a lovely atmosphere. Every single guest approached us during and after to explain it was the best wedding the had been to, from the organisation, to the food, the staff and the destination. We feel really privileged to have had our day shared with our family friends and members ot The Secret Garden.
Food - now this was important to us... Purley because we're foodies, not necessarily for fancy food, but just in general. The chef team absolutely smashed it!! We had walking canapes to start, as we are not a particularly formal family and though we are traditional in some aspects, we equally did not want a three course sit down meal. This allowed us the opportunity to interact with everyone who came to share our day with us; but also feel the hunger hole that people were beginning to feel.
It was a nice touch, because I think staff had noticed that Issac and I had not managed to have any, due to talking and they had put a lovely selection on our table. So then the main, wow! INCREDIBLE!! The team catered well for allergens and intolerance and ensured that everyone was happy. Every body complemented the meal and of course the desert!! Anyway we could go on about food for ages, but just know, the food is delicious! We chose the BBQ for the evening and though Issac and I didn't have any because we were full from lunch, it went down a treat!!
We provided some decorations, as well as The Secret Garden supplying some too, and they really did do it justice! They created the atmosphere and vibe that was exactly what we were after. They moved our beautiful flowers from the chapel to the main room, so that they could be admired throughout the whole day, as they were exceptionally beautiful - big shout out to Loullabells florist! The flowers were particularly special as they were a discrete part of our granddad's being present, though not physically with us, it was a resemblance of their favourite flowers.
Everything was just amazing!!
Moving on through the day to the evening, we used Boombox, who is recommended via the venue. Though this is not The Secret Garden's fault, we and guest were disappointed with them as DJ's. We had a poor experience with their organisation in the build up to the meeting, forgetting about scheduled meeting to attain our music choices etc, alongside this, they did not play songs that we had asked for, including genre. The quality of music felt poor and they did not mix music well. I guess from our personal experience with them, our recommendation would be for Boombox not to be part of the package, or not to suggest them.
As I say the above recommendation, is not Secret Garden's fault, and by no means ruined our day, it was something we had both picked up on, as did our guests.
Anyway, we want to thank the team for absolutely everything!!! Even when we went to collect everything the following day, they ensured that our Bouquets were in water to ensure preservation.
The Secret Garden are amazing, the venue and staff we cannot recommend it enough. Thankyou!!!!The Secret Garden's reply:
Dear Poppy & Issac,
Wow, reading this absolutely gorgeous message has brought a tear to my eye! Thank you so much!
What an absolutely incredible day it was and I feel so privileged to have been there with you on the day. Yourselves and your guests were so kind and appreciative to all of the staff on the day and the atmosphere was so wonderful!
We are so sorry to hear that you did not have the perfect experience with your DJ and we will look into this further.
We hope you're both living your best lives and wish you lots of love and happiness!
Love Alisha, Amy & the whole team x -
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