The Pear Tree Reviews
Reviews
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Quality of the service 4.7 out of 5 rating4.7
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Response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value for money 4.7 out of 5 rating4.7
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Flexibility 4.9 out of 5 rating4.9
Badges
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Featured
Holly Sent on 22/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best day ever.
Where to begin. The venue firstly is absolutely gorgeous! The getting reading rooms for the bridal party offers plenty of space, the surroundings are beautiful and the food was to die for. Not to be biased - but I’ve never seen such a thoughtfully put together plate of food than at any other wedding, the standard was no doubt high. We were able to set up our reception room decor with the help of staff, our coordinator Chris was very responsive to comms throughout and the process of deciding how the day would run was stress-free. The rooms were spotless, housekeeping and grounds maintenance is clearly kept to a high standard. Even the breakfast food the following morning was fantastic with lots of options to cater for everyone and tasted amazing. All of our guests had the best compliments for the overall experience.
I would highly recommend this venue for the overall professionalism, standard of food and quality service.The Pear Tree's reply:
Hi Holly, Thank you so much for sharing such a wonderful review. We’re thrilled to hear that your day was everything you hoped for and more. It’s lovely to know how much you and your guests enjoyed the food, service and surroundings. Chris and the team will be so pleased to hear your kind words, we’re delighted we could help make your day so special. Best wishes, The Pear Tree team -
Quality of the service
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Jessica Sent on 02/06/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding - May 2026
The venue was absolutely beautiful and very spacious for all of our guests.The Pear Tree's reply:
Hi Jessica, Thank you for your kind review. We're delighted that you found the venue beautiful and enjoyed the spacious setting for your guests. It was a pleasure to host such a special occasion, and we appreciate you taking the time to share your feedback. Best wishes, The Pear Tree team -
Quality of the service
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Lauren Sent on 18/05/20261.4 out of 5 rating1.4
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Quality of the service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value for money 1 out of 5 rating1.0
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Flexibility 3 out of 5 rating3.0
Left disappointed and heartbroken
The venue is lovely, the grounds are beautiful. Your wedding photos will look amazing. We had a lovely day however there were multiple mistakes and issues with the events team and management which has ruined our experience and now tainted our memory of our wedding day.
The Pear Tree had a Photo Booth which was included in writing for free as part of a booking agreement. I brought this up in a meeting a month before the wedding to which they told me that the photobooth was no longer available as their supplier had finished their contract. That is fine, it’s not the Pear Tree’s fault however it was not mentioned until I brought it up, it meant we had to spend an extra £300 on another Photo Booth and no good will gesture was offered even when we said you agreed to provide this on the basis that we booked that day with you.
Mailys, one of the staff on the events team, was very confusing. In the last couple of weeks leading up to the wedding and it coming to the final payment we were given figures which were not accurate. We questioned this and told them which figure we were expecting to which she agreed that was correct. We then got another figure through to which she was trying to charge us an extra £500 and could not explain where this had come from. Again we said we would pay the figure that we were expecting. Another figure was sent through with an additional room charge on there which should never have been charged to us. We refused to pay this and paid them the figure that we were expecting. This was extremely stressful in the 2 weeks leading up to our wedding.
Then there was the ceremony. I began to walk down the aisle and realised the music is completely different to the music I sent over. I was heartbroken by this as my aisle music was made by my sister and brother in law and never got played. I questioned this later on in the evening with Mailys as I didn’t want to ruin my day. She said she played the correct aisle music and that was what I sent over. I was perplexed by her response and assured her I’d never heard that song before and I never sent that to her. She argued with me about this and eventually apologised saying that sometimes music can get mixed up. I was left feeling extremely disappointed by her reaction to this.
The wedding breakfast entrance. The music did not work. They announced us coming in and then could not get the music to play so our guests were left wondering what was happening. It was embarrassing. They finally got the music to play and then we entered and was announced a second time. I have no idea what the issue was and why this happened.
Once we entered, we realised there was no place names on the top table. The parents on the top table were left wondering where to sit when they got in. I don’t know why this was missed as it was with the rest of the place names, clearly labelled.
I emailed a week prior to amend one of my guests bookings as they no longer needed a Z-bed in their room. This was added to the notes to which Mailys emailed me a document with every guest staying, any notes on their room and this also included guests staying the next day and their names. This is a GDPR breach so I can only hope our details haven’t been leaked as well. The z - bed was never removed from my guests room and it was still there the evening of the wedding.
In the evening the cake was left to one side, not cut up for our guests. I had to request this was done so people could have cake.
We had a sweet station that Mailys said they would set up in the evening so people didn’t eat it all before the evening. This was not put out, I had to go and request for this to be put out.
It’s things like this I shouldn’t have had to worry about during my wedding day or then organise myself during my wedding.
My father complained to one of the management staff the morning after my wedding, mainly about the aisle music and how disappointing it was and how Mailys had argued with me about it. The male was apologetic and took me to the side to understand what had happened. He showed me a WhatsApp chain which had my aisle music on it and the wrong aisle music which was played and said I had sent that through. I explained again I never sent that wrong piece of music through and said I did not send this over WhatsApp, I sent through IMessage. I then brought out my phone and showed him what I had sent and how the wrong music was never sent by me. He apologised and said Mailys must have forwarded on another couples aisle music to WhatsApp and put it under my name. I have no idea why Mailys did not check which aisle music I wanted if she had 2 to choose from on the day. No attention to detail. I also explained to this male member of management about the disappointment with the photobooth and the wedding breakfast entrance mistake and the stress of the wrong figures being sent through constantly up until the wedding. He apologised and assured me they would send me a good will gesture and email me by the end of the week. I still have not heard anything back from them and this is 3 weeks later. It’s disappointing, heartbreaking and insulting. I will never get that moment back walking down the aisle. And to be accused of it being my fault? It’s not okay.The Pear Tree's reply:
Hi Lauren, Thank you for taking the time to share your feedback. Whilst we are pleased to hear that you loved the venue and enjoyed many aspects of your wedding day, we are truly sorry to read how disappointed and upset you have been by the issues you experienced, particularly regarding your ceremony music and the communication leading up to and following your wedding.
We fully appreciate how important every detail is on such a significant day, and we are sorry that we fell short of the standards you rightly expected from us. We understand how upsetting it must be to feel that elements of your day did not go as planned, especially moments that cannot be repeated.
Your feedback has been taken very seriously and shared with the senior team for review. As a result, we have updated our internal procedures around ceremony music to ensure additional checks are carried out and to help prevent similar issues from occurring in the future.
Please accept our sincere apologies for the shortcomings you have highlighted and for the disappointment they have caused.
Best wishes, The Pear Tree team. -
Quality of the service
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Chiara Sent on 16/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Flawless Masterpiece
Selecting The Pear Tree for our wedding was hands-down the best decision we made. From our very first meeting to the morning after the ceremony, the experience was nothing short of perfection.
The team is incredibly professional and accommodating. We had multiple appointments to ensure every detail was captured, and they never made us feel like we were asking too much. We actually requested a completely bespoke table layout that the venue hadn't attempted before; they didn't just "make it work," they executed it flawlessly. They handled our decor with such care, setting everything up exactly as we envisioned.
The catering and waitstaff deserve a category of their own. The food was absolutely amazing, and the service truly took our breath away. They provide a Michelin-star level of service, the way the staff synchronized the plating so that every guest at the table was served at the exact same moment was a masterclass in fine dining. Our guests were floored by the professionalism and the quality of every meal, including the incredible breakfast spread the following morning.
The rooms were stunning and served as the perfect retreat. We were so touched by the unexpected "little surprises" waiting for us, like Prosecco and pizza in the room, it’s those thoughtful gestures that set this venue apart. They also looked after us with a lovely breakfast on the morning of the wedding, ensuring the day started on a calm, pampered note.
Communication was seamless. They were quick to respond to every email and were physically available throughout the entire wedding day. Their "can-do" attitude was so reassuring, even with last-minute tweaks, they were happy to adapt on the fly to ensure everything was perfect.
Our guests are still raving about the venue, the food, and the atmosphere. If you are looking for a place that combines architectural beauty with world-class service and genuine heart, look no further. Thank you to the entire team for making our dream wedding a reality!The Pear Tree's reply:
Hi Chiara, Thank you so much for such an incredible review. We’re absolutely delighted to hear your whole experience felt seamless and that every detail came together just as you envisioned. It’s wonderful to know the food, service and those thoughtful touches made such an impression on you and your guests. We’ll be sure to share your kind words with the team. Thank you again for choosing The Pear Tree for your special day. Best wishes, The Pear Tree team -
Quality of the service
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Samantha Sent on 15/03/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue & Team
We had the most incredible wedding day at The Pear Tree and honestly couldn’t have asked for a more perfect venue and team. From start to finish everything was seamless, and the whole team went above and beyond to make our day so special.
The setting is absolutely beautiful and created the most magical atmosphere for our celebration. Every detail was taken care of, the organisation was flawless, and the staff were so friendly, calm and attentive throughout the entire day.
A special thank you to Zee, our wedding coordinator, who was absolutely amazing. She made sure everything ran perfectly and was always there with a smile, making the whole experience feel relaxed and enjoyable. Knowing she had everything under control meant we could truly enjoy every moment of the day.
Our guests are still talking about how amazing the venue, food and service were. It truly made the day unforgettable for us and we are so grateful to everyone at The Pear Tree for helping create memories we will cherish forever.
Thank you for giving us the most amazing day and we couldn’t recommend The Pear Tree enough ! 🤍
The Pear Tree's reply:
Hi Samantha, Thank you so much for your kind review. We're absolutely delighted you had such an incredible wedding day with us. It's wonderful to hear that everything felt seamless and that you were able to relax and truly enjoy every moment while the team looked after the details. Thank you again for choosing The Pear Tree to celebrate such a special day. Best wishes, The Pear Tree team. -
Quality of the service
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K Rees Sent on 23/10/20254.6 out of 5 rating4.6
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Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning venue and a perfect day
We couldn’t have asked for a more perfect wedding venue! The aesthetics and grounds are absolutely stunning — every corner was picture-perfect and made for the most beautiful photos. The food was incredible, and all of our guests commented on how delicious everything was.
The drinks were another highlight — the range of cocktails was fantastic (especially appreciated by the bride, who’s a big cocktail lover!). Booking and planning were so easy, and the events manager was always on hand to answer questions or help with any last-minute changes we needed to make.
The whole day went seamlessly — everything ran perfectly, and we didn’t have to worry about a thing. We’re so grateful to the entire team for helping make our day so special. Highly recommend!-
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+4 Photos
The Pear Tree's reply:
Hi K Rees, Thank you so much for your lovely review. We’re delighted to hear how much you loved the venue, food and cocktails, it sounds like the day was everything you’d hoped for! The team will be thrilled to know their efforts helped make everything run so smoothly. We’re so pleased we could play a part in such a special celebration. Best wishes, The Pear Tree team -
Quality of the service
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Claire Sent on 22/10/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our dream wedding!
We had the most incredible experience due to the incredible team at the pear tree. Chris and all of the staff were attentive, friendly, helpful and supportive.
The venue itself is stunning even on a wet day like our wedding day it was beautiful beyond belief.
The grounds are unmatched.
The food was delicious and the team made it magical for us and our guests.
I couldn’t recommend this venue enough.
Perfect wedding, amazing staff and beautiful venue-
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+2 Photos
The Pear Tree's reply:
Hi Claire, Thank you so much for your lovely review. We’re delighted to hear that, even with a little rain, your day at The Pear Tree was everything you dreamed of. Chris and the team will be so pleased to know they helped make your wedding so special. We truly appreciate your kind words and recommendation! Best wishes, The Pear Tree team -
Quality of the service
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Lauren Sent on 05/05/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our perfect day at The Pear Tree
The Pear Tree was the most perfect wedding venue—we couldn’t have asked for a more beautiful setting. The house and grounds are absolutely stunning and created the dream backdrop for our day. The food was incredible—huge compliments to the chef, everything tasted amazing and was presented beautifully. A special thank you to Chris, our event coordinator, who was so helpful throughout the entire process. He made everything run smoothly and nothing was ever too much trouble. We’re so grateful to the whole team for helping make our day unforgettable!
Lauren & George xThe Pear Tree's reply:
Hi Lauren & George, Thank you so much for your kind words – we’re absolutely delighted that your day at The Pear Tree was everything you dreamed of! It’s wonderful to hear how much you loved the setting, the food, and the overall experience. We’ll be sure to pass on your lovely compliments to the chef and, of course, to Chris – he’ll be so pleased to know he helped make everything run seamlessly.
It was an absolute pleasure to be part of such a special day, and we’re so grateful you chose to celebrate it with us. Wishing you both a lifetime of love and happiness! Best wishes, The Pear Tree Team -
Quality of the service
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Kayleigh Sent on 15/02/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The wedding of our dreams!
We had the pleasure of getting married at The Pear Tree on Saturday 14th December 2024 and the day was everything we could have dreamt of and more.
The whole wedding planning experience was enjoyable, right from the first look of the venue in April 2024! It’s such a stunning venue, we could picture ourselves getting married there instantly and our two dogs could be included so we didn’t hesitate to secure our date.
We were made to feel extremely special by all the team right through from the welcome meeting with John, then a second look round bringing our parents. We had supportive face to face planning meetings with Zee where she helped to advise on timings and layout for smooth running whilst also ensuring we were tailoring the day and adding our own personal spin on how we wanted it to be. Our next visit was a private menu tasting experience where the chefs and bar staff completely wow’ed us! Lauren then took care of our final planning details and prepared us for our big day.
Lauren and all the staff worked very hard on the day to ensure everything was set up to and positioned to how we desired. Lauren made us feel so relaxed whilst she ensured the timings with our other suppliers and throughout the day ran smoothly and we didn’t have to worry about a thing. The drinks reception and dinner service was top tier, we received so much positive feedback of how much our guests enjoyed it and the pizzas also went down a storm in the evening.
Throughout the whole day and night, all of our guests and bride and groom were very well looked after. Huge thanks again to everyone at The Pear Tree, Purton.
Kayleigh & Tom Whyte x-
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+11 Photos
The Pear Tree's reply:
Thank you so much, Kayleigh and Tom, for such a lovely review! We’re absolutely delighted that your wedding day at The Pear Tree was everything you dreamed of and more. It was an absolute pleasure working with you both throughout the planning process, and we’re so glad your two dogs could be a part of the day too! The photos you’ve shared are stunning – it’s so clear how much love and joy filled the day. We’ll be sure to pass your kind words along to John, Zee, Lauren, and the whole team. Best wishes, The Pear Tree team -
Quality of the service
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Megan Sent on 09/05/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had THE best time!
We recently had our wedding at The Pear Tree in Purton and honestly the whole team were incredibly organised, professional and remembered every tiny detail, a word we both used to describe our experience was…seamless. Myself and my now Husband (eeee), along with all of our guests, were so well taken care of by the whole team and our events manager Lauren always made us feel so relaxed whilst gently keeping us to the time schedule we wanted. Lauren was perfectly attentive, always making sure we were having THE best time.
The food felt very high quality, even down to the breakfast the following day with as many hot drinks on order that you could want with fresh bacon/mushroom rolls along with a lovely continental table!
All our guests have said what a beautiful time they had, and we wish we could re live the whole day.
Thanks again to everyone at The Pear Tree Purton, Mr & Mrs Buck
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Quality of the service
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Did the reviews win you over?