The Orangery Reviews

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230 reviews

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• Tasha Sent on 21/07/2024
  5 out of 5 rating

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  Where my vision and dream became a reality

  I couldn’t have asked for a better team to work with, their professionalism, organisation, leadership was above anything I have ever seen before! They are real people who do care about your day, everything going to plan and your dream coming true before your very eyes! There is nothing too big or small that they won’t do for you, from very complicated wedding breakfast choices to helping fix a sign where the paint has started to chip. The day went smoothly and effortlessly because they look after you from start to finish ensuring you are the guests of honour and that everything is going to your vision. Can’t thank you enough and everyone I speak to that attended says it was the most beautiful day which was at the highest quality! Thank you so much xx

  I couldn’t have asked for a better team to work with, their professionalism, organisation, leadership was above anything I have ever seen before! They are real people who do care about your day, everything going to plan and your dream coming true before your very eyes! There is nothing too big or small that they won’t do for you, from very complicated wedding breakfast choices to helping fix a sign where the paint has started to chip. The day went smoothly and effortlessly because they look after you from start to finish ensuring you are the guests of honour and that everything is going to your vision. Can’t thank you enough and everyone I speak to that attended says it was the most beautiful day which was at the highest quality! Thank you so much xx

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• Traudi Sent on 03/07/2024
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  Cancellation of Wedding

  I paid over £10,000 for the wedding to take place in May 2022 and due to COVID and unforeseen circumstances, I was unable to get married and therefore had to cancel the wedding. I did not use the venue for that day and gave The Orangery sufficient notice to rent out the venue for that day meaning that they were able to make an additional profit.
  I explained to The Orangery over the last couple of years that it has been an extremely tough experience. I have recently been made redundant. On top of this, I am a mortgage prisoner. The mortgage is also increasing on a monthly basis. Furthermore, my uncle has lung cancer.
  I have asked The Orangery if they could provide any discount as a gesture of goodwill as anything would have helped. However, they were not very flexible and I am very disappointed with the outcome as The Orangery is my dream venue. They refused to provide any of my money back nor provide a discount due to them being a "business". I do wonder what they have done with my money in the meantime, since they have not provided the venue for me whatsoever!

  I paid over £10,000 for the wedding to take place in May 2022 and due to COVID and unforeseen circumstances, I was unable to get married and therefore had to cancel the wedding. I did not use the venue for that day and gave The Orangery sufficient notice to rent out the venue for that day meaning that they were able to make an additional profit.
  I explained to The Orangery over the last couple of years that it has been an extremely tough experience. I have recently been made redundant. On top of this, I am a mortgage prisoner. The mortgage is also increasing on a monthly basis. Furthermore, my uncle has lung cancer.
  I have asked The Orangery if they could provide any discount as a gesture of goodwill as anything would have helped. However, they were not very flexible and I am very disappointed with the outcome as The Orangery is my dream venue. They refused to provide any of my money back nor provide a discount due to them being a "business". I do wonder what they have done with my money in the meantime, since they have not provided the venue for me whatsoever!

  The Orangery's reply:

  Hi Traudi, we have looked into this for you so that we can shed some light on the difficult decision made by our management team. As you cancelled your wedding 4 months before it was due to take place, we were unable to re-sell the date and therefore could not fulfill your request of a refund. This is outlined in clause 4 of the terms and conditions you signed in July 2021. We hope that explains our decision and we wish you all the best for the future.
• Abigail R. Sent on 09/06/2024
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  Our dream wedding

  We fell in love with The Orangery from our first visit. It had everything we wanted in a venue - beautiful outdoor options and importantly a beautiful indoor room in case of bad weather! The staff were excellent and helped us prepare everything exactly as we wanted it. Shout out to Natalia, who helped coordinate our entire day ensuring that everything went smoothly. The great thing about the venue is that they can help with almost everything if you want help with the organisation, but you can also completely personalise your day too.

  We fell in love with The Orangery from our first visit. It had everything we wanted in a venue - beautiful outdoor options and importantly a beautiful indoor room in case of bad weather! The staff were excellent and helped us prepare everything exactly as we wanted it. Shout out to Natalia, who helped coordinate our entire day ensuring that everything went smoothly. The great thing about the venue is that they can help with almost everything if you want help with the organisation, but you can also completely personalise your day too.

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• Kelly C. Sent on 13/04/2024
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  Best wedding venue ever!!

  The team at the Orangery were absolutely incredible and a huge part of what made our day even more special! They were on hand for any questions during the planning process and made our lives a lot easier - no question was too small and they were super supportive and accomodating throughout! We were able to just enjoy our day knowing that the team and Kate (our wedding coordinator) was running everything so smoothly and making sure that our guests were well looked after. The venue itself was absolutely stunning and everything we had dreamed of for our day, the Lapa was the most perfect place for our ceremony! The grounds were incredibly well looked after and the dressing room was stunning. We couldn't have asked for a better day, thank you so much!

  The team at the Orangery were absolutely incredible and a huge part of what made our day even more special! They were on hand for any questions during the planning process and made our lives a lot easier - no question was too small and they were super supportive and accomodating throughout! We were able to just enjoy our day knowing that the team and Kate (our wedding coordinator) was running everything so smoothly and making sure that our guests were well looked after. The venue itself was absolutely stunning and everything we had dreamed of for our day, the Lapa was the most perfect place for our ceremony! The grounds were incredibly well looked after and the dressing room was stunning. We couldn't have asked for a better day, thank you so much!
• Natalie Sent on 01/04/2024
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  The best venue!

  Myself and my husband got married at The Orangery 23.03.24. From the moment we came to view it was clear that everyone knows exactly what they're doing. The grounds are venue are kept immaculately, the staff so knowledgeable and professional. Anyone getting married here is in very capable hands. Nothing was too much trouble - we had to do a last minute switch to an indoor wedding due to the weather and they rearranged decor perfectly. The staff serving dinner was like silver service. The food both for our wedding breakfast and the evening buffet was delicious. The DJ included had people on the dancefloor all night. So many of our guest said they couldn't believe how beautiful the venue was and said it was the best wedding they'd been to. Can't thank all the staff enough!

  Myself and my husband got married at The Orangery 23.03.24. From the moment we came to view it was clear that everyone knows exactly what they're doing. The grounds are venue are kept immaculately, the staff so knowledgeable and professional. Anyone getting married here is in very capable hands. Nothing was too much trouble - we had to do a last minute switch to an indoor wedding due to the weather and they rearranged decor perfectly. The staff serving dinner was like silver service. The food both for our wedding breakfast and the evening buffet was delicious. The DJ included had people on the dancefloor all night. So many of our guest said they couldn't believe how beautiful the venue was and said it was the best wedding they'd been to. Can't thank all the staff enough!

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• Vicki M. Sent on 23/11/2023
  5 out of 5 rating

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  Absolutely amazing

  Everything about this venue is beyond words. The food was perfect and we had so many compliments on how great it was. The staff were fantastic from planning to the day itself. Beth was brilliant at helping to keep everything running smoothly until the evening! I wish I could do this day again and it would without doubt be at this venue if I could

  Everything about this venue is beyond words. The food was perfect and we had so many compliments on how great it was. The staff were fantastic from planning to the day itself. Beth was brilliant at helping to keep everything running smoothly until the evening! I wish I could do this day again and it would without doubt be at this venue if I could
• Louise Sent on 20/11/2023
  5 out of 5 rating

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  The Best Experience!

  Can’t possibly summarise just how much we loved our day with the Orangery. As a bride I had absolutely no stress on the day. Beth, Harvey and Ella were amazing pre, during and even post! The team is friendly, communication is amazing and there isn’t one thing we would have changed. The venue is beautiful and food amazing!
  The team also helped us reveal our pregnancy to our guests and were honestly amazing the whole way through!
  Prices were fair and we really had the best time.
  (Beth was also a dream as a wedding planner!!). I recommend you get married here or at least enquire:)

  Can’t possibly summarise just how much we loved our day with the Orangery. As a bride I had absolutely no stress on the day. Beth, Harvey and Ella were amazing pre, during and even post! The team is friendly, communication is amazing and there isn’t one thing we would have changed. The venue is beautiful and food amazing!
  The team also helped us reveal our pregnancy to our guests and were honestly amazing the whole way through!
  Prices were fair and we really had the best time.
  (Beth was also a dream as a wedding planner!!). I recommend you get married here or at least enquire:)
• Debbie C. Sent on 17/11/2023
  5 out of 5 rating

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  100% recommend

  We can’t recommend enough.
  The setting and food were a big hit with our guests. The team were amazing from our first meeting all the way and so professional on the day dealing with absolutely everything - we didn’t get one question and just made everything so easy all we had to do was enjoy it. They also went above and beyond and we can’t thank you enough. If I could give you more stars, I would!

  We can’t recommend enough.
  The setting and food were a big hit with our guests. The team were amazing from our first meeting all the way and so professional on the day dealing with absolutely everything - we didn’t get one question and just made everything so easy all we had to do was enjoy it. They also went above and beyond and we can’t thank you enough. If I could give you more stars, I would!
• Lottie T. Sent on 15/11/2023
  5 out of 5 rating

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  The wedding day we dreamed of

  Honestly could not recommend the team at the orangery more, my partner and I could not believe how smoothly the day was ran from little things such as setting up our table decorations to running the whole day making sure everything fell into place, the staff went above and beyond for us on the day and we couldn’t be happier with how the day went!

  Honestly could not recommend the team at the orangery more, my partner and I could not believe how smoothly the day was ran from little things such as setting up our table decorations to running the whole day making sure everything fell into place, the staff went above and beyond for us on the day and we couldn’t be happier with how the day went!
• Charlotte D. Sent on 11/11/2023
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  The perfect day!

  The Orangery
  
  We got married a month ago today and it was the prefect day made completely seamless by Natalia and her team. The venue was absolutely stunning, the food was amazing and the staff were incredibly helpful. Everyone said how wonderful the day was and that I was the most chilled bride they had ever seen, and that is all thanks to the team at The Orangery!
  

  The Orangery
  
  We got married a month ago today and it was the prefect day made completely seamless by Natalia and her team. The venue was absolutely stunning, the food was amazing and the staff were incredibly helpful. Everyone said how wonderful the day was and that I was the most chilled bride they had ever seen, and that is all thanks to the team at The Orangery!
  

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